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NMDL Digital Strategy for Forever 21
1.
2.
Website traffic:
3.
Sites linking in:
YouTube, Google, Twitter, Amazon, Blogger
4.
16% just came
from Facebook
5.
15% bounce rate,
15 page views per average user
6.
<20% directed from
search engineSource: Alexa.com
7.
Company Overview The
Problem(s) The Solutions Conclusion Current Marketing
8.
9.
Twitter and blog
posts rarely reference or link to unaffiliated sources in the fashion industry (i.e. influential magazines etc.)
10.
Entire websites/blogs dedicated
to dissing the brand:
11.
Wtforever21.com
12.
13.
14.
Follow and retweet
influential people/brands
15.
Link to places
other than F21 sites!
16.
Blog tactics:
17.
18.
A contest to
find 21 real customers to serve as brand reps – prizes, appearances, etc.
19.
Connect with bloggers
20.
Reward loyal customers
who aren’t getting paid to endorse the brand!
21.
22.
Link to videos
from customers featuring their hauls, encourage customer content
23.
Consider using Flickr
as another platform for content sharing
24.
25.
Address negative press
26.
Directly: Blog about
copyright infringement allegations
27.
Indirectly: Contest for
customers to submit original designs
28.
29.
40% public relations,
40% promotional campaigns, 20% advertising
30.
Focus on repositioning
and increasing loyalty vs. increasing exposure through traditional or online advertisingBudget
31.
32.
Demonstrate the brand’s
emphasis on authenticity
33.
Highlighting real customers
and their originality
34.
Increase quantity of
content on image-driven platforms (YouTube, Flickr)
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