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iComply,Inc
                                       national
                                  .

Wo r k p l a c e S c r e e n i n g & C o m p l i a n c e S o l u t i o n s www. i c o m p l y n a t i o n a l . c o m
iComply,Inc
                              national
                         .
We strongly believe that iComply possesses the experience
and expertise to help your organization meet or exceed the
highest of standards while minimizing operational impact in
all ways possible. Our commitment to the protection and
safety of our customers and its employees demands complete
background screening evaluation and review of every
unverified positive drug test result within 24 hours for
negative results and 72 hours for positive results upon receipt
from our laboratory. We know of no other administrator in our
industry with this level of dedication and concern for its
clients.
Content
Getting the Most from our Comprehensive Services

•   Single Administrator Benefits                  5-6
•   Substance Abuse Testing Options                7
•   Adulterant Screening, TestSure®                8-9
•   Statistical Reporting                          10
•   Drug Test e-Scheduling                         11-13
•   High Risk Rapid Response - HR3                 14
•   Process Flow                                   15-16
•   Facts and Figures                              17-23
•   Background Investigations                      24-28
•   Summary and conclusion                         29
Benefits of a Single Administrator



Our experience has found most companies do not have a
comprehensive understanding of what substances their current providers
include in their testing program.

For example: What drugs comprise a 5-panel test?

Depending on the company and laboratory, it can vary greatly. By using
a single administrator you ensure your companies are all testing for the
same substances and to the same standard.

Quick Question & Fast Fact:
What is the second most abused drug in the United States?
Benefits of a Single Administrator


iComply uses only federally certified laboratories, collection
procedures and medical review. This is the only process proven to
be constantly legally defensible.

We also keep our clients informed on changes in trends of the
abuse of drugs and make recommendations to keep a company’s
program as effective as possible.

The benefit to our clients is reducing the risk substance abusers
present at the lowest possible cost.
“5 Panel”                       “10 Panel”

Amphetamines                    Amphetamines
  Methamphetamines              - Methamphetamines
Cocaine / Crack Cocaine         - MDMA/ MDA/ MDEA (club drugs)
Opiates                         Cocaine / Crack Cocaine
  Codeine                       Opiates
  Morphine                      - Codeine
  Heroin                        - Morphine
  Oxycodone / Oxymorphone       - Heroin
  Hydrocodone / Hydromorphone   - Oxycodone / Oxymorphone
Marijuana                       - Hydrocodone / Hydromorphone
Phencyclidine (PCP)             Marijuana
                                Phencyclidine (PCP)
                                Benzodiazepines
                                Methadone
                                Barbiturates
                                Methaqualone
                                Propoxyphene
Adulterant Screening, catching cheaters


TestSure® is an exclusive screening procedure with one specific
goal, identifying people that are attempting to cheat a drug test by
the use of one of the many masking agents. This screening
process identifies the specific adulterant that was used.

Why is identifying someone intentionally attempting to alter the
results of a drug test so important? Because, there a number of
medical conditions and medications that can have similar effects
on a specimen sample and render it untestable.

TestSure® is a tool that provides the critical information to make
the proper decision that may have a profound and lasting impact
on a person’s future.
Adulterant Screening, Catching Cheaters
27,700,000 “Hits” for the key phrase “pass a drug test”
Benefits of Statistical Reporting


 Comparative statistics that are a powerful tool in identifying
 locations that may require greater supervision and
 counseling in management of their program.

 A poorly managed program can lead to greater attempts to
 cheat the test, delayed test taking in an attempt to “flush” the
 system, the use of additives and adulterants and
 management allowing a “free-pass” to personnel they know
 will fail a test if taken. Over many years we have developed
 unique analytics that help identify potential problems and
 offer tools and training that provide solutions.
Drug Test e-Scheduling


Our innovative online scheduling system offers a simplified process by
eliminating unnecessary paperwork and an unmatched level of control over
the testing process. For decades testing has been ordered through Custody
and Control Forms (CCF), where the donor was given a CCF and sent to a
clinic. Managers would only know if the test was taken when the result was
reported.

With iComply, tests can be scheduled online and the information regarding
the test are transmitted directly to the collection facility. An authorization
code and instructions are sent to the donor, all in a matter of minutes. Not
only can managers view when the donor arrives and leaves the facility in
real-time, we can also set an expiration date for the authorization code. If a
donor does not complete the test within the preset time, the code becomes
invalid and the collection site will refuse to complete the test. This ensures
donors don’t procrastinate taking a test with the intention of “flushing” or
waiting long enough to be able to pass the test. No other system offers this
level of visibility and control in the testing process.
Drug Test e-Scheduling
 The importance of controlling time

                               Marijuana




                        Methamphetamine




                               Cocaine




               Time
Example of e-scheduling order
iComply - High Risk Rapid Response (HR3)

At iComply we find the standard protocol for resolving positives for high risk
substances inadequate. We realize that certain potential positives such as
Cocaine, Methamphetamine and Heroin represent a real and immediate
danger to any environment and the standard practice of allowing three days
to contact a donor leaves too many opportunities possible perilous
consequences. We therefore developed our own process for contacting and
resolving potential positives. The process is simple and is within mandatory
regulations; we first attempt to contact the donor as required, if that attempt
is unsuccessful we then contact a predetermined manager and simply ask if
they are presently working or when are they next scheduled to work and that
we would like to speak with them without mentioning the reason why. This is
our subtle method of gaining our client’s assistance in quickly verifying the
result so the appropriate actions can be taken and mitigate risk.
Management and Process Flow – Current System




         CBC




 Drug Test
  Location      CBC
               Partner
Management and Process Flow with iComply


                    CBC
Result reported




                        Test is ordered




                                                Test
                                          appointment sent
                                            to company
                    iComply

                                          Results Reported
                                          to iComply MRO
What is Your Strategy?
Pre-employment                 Random and Annual Testing:
screening:
                               • Current drug use • Active drug abuser
• Current drug use
• Active drug abuser           • Stop accidents
• Stop problem from            • Treatment program - increase performance
  entering workplace
• Reduce cost /liability




               Date of Hire


                           Event-driven Testing:
                           • Under the influence during event • Confirmation of abuse
                           • Liability protection • Treatment programs (counseling)
DID YOU KNOW…

74% Of Drug Users Are
Employed!
On Average, 17% of YOUR
Employees are Using
Drugs!
A Dollars and Cents Issue:

                                $7,000                          - $10,000
                                Per year, per employee who uses drugs



These costs are usually experienced for 5 common reasons:
                                                            •   Absenteeism
                                                            •   Increased illness
                                                            •   Accidents
                                                            •   Injuries
                                                            •   Theft
                                                            • Productivity
               Source: National Institute of Health (NIH)
Legal Issues and Arbitration
• Many cases involve adulteration and substitution and are
  more difficult to prosecute than drugs
• The laboratory staff provides testimony in about 75-100
  cases per year
• November 1, 2004 the latest SVT regulations took place to
  adjust substitution numbers and set more guidance for
  adulteration testing and reporting
• Fewer issues regarding substitution with the lowering of
  the creatinine cutoff to 2 mg/dL
Annual Cost of Substance Abuse
iComply,Inc
                           national
                      .
                    One of the Most Innovative Safety
                    Companies in the United States
iComply’s nationwide network of researchers conduct felony and misdemeanor
searches of county criminal records at each applicable courthouse. We perform
searches of county felony and misdemeanor records in the applicable county
court. Information is gathered directly from court maintained records to ensure
that we deliver the highest quality and most up-to-date information possible.
iComply Background Screening




Not knowing whom you are hiring will cost you time and money.
Knowing the backgrounds of the people you hire is absolutely
essential because a business can be held liable for accidents and
crimes committed by its employees. To protect your company and
minimize risk, get reliable background information about everyone
you consider for employment. Patriot Testing offers a full range of
background check services.
Criminal Background Check and Reports* Education History* Motor
Vehicle Reports* Credit History/Background* Pre Employment Drug
Screening* Post Accident Testing* Reasonable Suspicion* Random
Testing
Criminal Record Services & County Criminal
                       Search


iComply’s (iCom) nationwide network of researchers conducts felony and
misdemeanor searches of county criminal records at each applicable courthouse.
We perform searches of county felony and misdemeanor records in the applicable
county court. Information is gathered directly from court maintained documentation to
ensure that iCom delivers the highest quality and most up-to-date information
possible. Our county criminal record services provide the following information when
available from each jurisdiction:

-   Court              -   Charge Level
-   Case Number        -   Disposition Date
-   Date of Offense    -   Disposition
-   Filing Date        -   Identifiers
-   Date of Charge
iComply Central Systems Management Background
      Screening Section & iCom LiveScan Services


iComply will be duly authorized to conduct the following services to meet
the needs of our customers. Department of Justice and FBI certified
fingerprinting service provider to electronically capture and submit
fingerprints for licensure, certification, volunteer, job, business permit,
                                     record review, Immigration clearance
                                     for licenses and /or Employment
                                     purposes.
Criminal Record Services & County Criminal Search



iComply recommends a search of all counties of residence including all other
names known by the candidate in order to ensure a proper and thorough
investigation is conducted. We access the most current information available
and report felony and misdemeanor convictions based on applicable federal
and state law. County criminal searches are available
nationwide.

----- Statewide Criminal Search
----- Federal Criminal Records
----- National Criminal Research Database (NCRD)
----- Sex Offender Registry Searches
----- National Wants and Warrants
----- Homeland Security Plus (OFAC)
Summary and conclusions: the
             iComply Advantage

• Single standard for drug testing and background
  investigations
• The use of only federally certified laboratories and
  procedures
• Online scheduling offering ultimate control over the
  management of substance abuse tests
• TestSure® identification of adulterants
     3
• HR Risk Management
• Consolidated reporting and superior analytics
• National Background Screening

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Power point 05 24 2012 i com pp presentation cbc

  • 1.
  • 2. iComply,Inc national . Wo r k p l a c e S c r e e n i n g & C o m p l i a n c e S o l u t i o n s www. i c o m p l y n a t i o n a l . c o m
  • 3. iComply,Inc national . We strongly believe that iComply possesses the experience and expertise to help your organization meet or exceed the highest of standards while minimizing operational impact in all ways possible. Our commitment to the protection and safety of our customers and its employees demands complete background screening evaluation and review of every unverified positive drug test result within 24 hours for negative results and 72 hours for positive results upon receipt from our laboratory. We know of no other administrator in our industry with this level of dedication and concern for its clients.
  • 4. Content Getting the Most from our Comprehensive Services • Single Administrator Benefits 5-6 • Substance Abuse Testing Options 7 • Adulterant Screening, TestSure® 8-9 • Statistical Reporting 10 • Drug Test e-Scheduling 11-13 • High Risk Rapid Response - HR3 14 • Process Flow 15-16 • Facts and Figures 17-23 • Background Investigations 24-28 • Summary and conclusion 29
  • 5. Benefits of a Single Administrator Our experience has found most companies do not have a comprehensive understanding of what substances their current providers include in their testing program. For example: What drugs comprise a 5-panel test? Depending on the company and laboratory, it can vary greatly. By using a single administrator you ensure your companies are all testing for the same substances and to the same standard. Quick Question & Fast Fact: What is the second most abused drug in the United States?
  • 6. Benefits of a Single Administrator iComply uses only federally certified laboratories, collection procedures and medical review. This is the only process proven to be constantly legally defensible. We also keep our clients informed on changes in trends of the abuse of drugs and make recommendations to keep a company’s program as effective as possible. The benefit to our clients is reducing the risk substance abusers present at the lowest possible cost.
  • 7. “5 Panel” “10 Panel” Amphetamines Amphetamines Methamphetamines - Methamphetamines Cocaine / Crack Cocaine - MDMA/ MDA/ MDEA (club drugs) Opiates Cocaine / Crack Cocaine Codeine Opiates Morphine - Codeine Heroin - Morphine Oxycodone / Oxymorphone - Heroin Hydrocodone / Hydromorphone - Oxycodone / Oxymorphone Marijuana - Hydrocodone / Hydromorphone Phencyclidine (PCP) Marijuana Phencyclidine (PCP) Benzodiazepines Methadone Barbiturates Methaqualone Propoxyphene
  • 8. Adulterant Screening, catching cheaters TestSure® is an exclusive screening procedure with one specific goal, identifying people that are attempting to cheat a drug test by the use of one of the many masking agents. This screening process identifies the specific adulterant that was used. Why is identifying someone intentionally attempting to alter the results of a drug test so important? Because, there a number of medical conditions and medications that can have similar effects on a specimen sample and render it untestable. TestSure® is a tool that provides the critical information to make the proper decision that may have a profound and lasting impact on a person’s future.
  • 9. Adulterant Screening, Catching Cheaters 27,700,000 “Hits” for the key phrase “pass a drug test”
  • 10. Benefits of Statistical Reporting Comparative statistics that are a powerful tool in identifying locations that may require greater supervision and counseling in management of their program. A poorly managed program can lead to greater attempts to cheat the test, delayed test taking in an attempt to “flush” the system, the use of additives and adulterants and management allowing a “free-pass” to personnel they know will fail a test if taken. Over many years we have developed unique analytics that help identify potential problems and offer tools and training that provide solutions.
  • 11. Drug Test e-Scheduling Our innovative online scheduling system offers a simplified process by eliminating unnecessary paperwork and an unmatched level of control over the testing process. For decades testing has been ordered through Custody and Control Forms (CCF), where the donor was given a CCF and sent to a clinic. Managers would only know if the test was taken when the result was reported. With iComply, tests can be scheduled online and the information regarding the test are transmitted directly to the collection facility. An authorization code and instructions are sent to the donor, all in a matter of minutes. Not only can managers view when the donor arrives and leaves the facility in real-time, we can also set an expiration date for the authorization code. If a donor does not complete the test within the preset time, the code becomes invalid and the collection site will refuse to complete the test. This ensures donors don’t procrastinate taking a test with the intention of “flushing” or waiting long enough to be able to pass the test. No other system offers this level of visibility and control in the testing process.
  • 12. Drug Test e-Scheduling The importance of controlling time Marijuana Methamphetamine Cocaine Time
  • 14. iComply - High Risk Rapid Response (HR3) At iComply we find the standard protocol for resolving positives for high risk substances inadequate. We realize that certain potential positives such as Cocaine, Methamphetamine and Heroin represent a real and immediate danger to any environment and the standard practice of allowing three days to contact a donor leaves too many opportunities possible perilous consequences. We therefore developed our own process for contacting and resolving potential positives. The process is simple and is within mandatory regulations; we first attempt to contact the donor as required, if that attempt is unsuccessful we then contact a predetermined manager and simply ask if they are presently working or when are they next scheduled to work and that we would like to speak with them without mentioning the reason why. This is our subtle method of gaining our client’s assistance in quickly verifying the result so the appropriate actions can be taken and mitigate risk.
  • 15. Management and Process Flow – Current System CBC Drug Test Location CBC Partner
  • 16. Management and Process Flow with iComply CBC Result reported Test is ordered Test appointment sent to company iComply Results Reported to iComply MRO
  • 17. What is Your Strategy? Pre-employment Random and Annual Testing: screening: • Current drug use • Active drug abuser • Current drug use • Active drug abuser • Stop accidents • Stop problem from • Treatment program - increase performance entering workplace • Reduce cost /liability Date of Hire Event-driven Testing: • Under the influence during event • Confirmation of abuse • Liability protection • Treatment programs (counseling)
  • 18. DID YOU KNOW… 74% Of Drug Users Are Employed! On Average, 17% of YOUR Employees are Using Drugs!
  • 19. A Dollars and Cents Issue: $7,000 - $10,000 Per year, per employee who uses drugs These costs are usually experienced for 5 common reasons: • Absenteeism • Increased illness • Accidents • Injuries • Theft • Productivity Source: National Institute of Health (NIH)
  • 20.
  • 21. Legal Issues and Arbitration • Many cases involve adulteration and substitution and are more difficult to prosecute than drugs • The laboratory staff provides testimony in about 75-100 cases per year • November 1, 2004 the latest SVT regulations took place to adjust substitution numbers and set more guidance for adulteration testing and reporting • Fewer issues regarding substitution with the lowering of the creatinine cutoff to 2 mg/dL
  • 22.
  • 23. Annual Cost of Substance Abuse
  • 24. iComply,Inc national . One of the Most Innovative Safety Companies in the United States iComply’s nationwide network of researchers conduct felony and misdemeanor searches of county criminal records at each applicable courthouse. We perform searches of county felony and misdemeanor records in the applicable county court. Information is gathered directly from court maintained records to ensure that we deliver the highest quality and most up-to-date information possible.
  • 25. iComply Background Screening Not knowing whom you are hiring will cost you time and money. Knowing the backgrounds of the people you hire is absolutely essential because a business can be held liable for accidents and crimes committed by its employees. To protect your company and minimize risk, get reliable background information about everyone you consider for employment. Patriot Testing offers a full range of background check services. Criminal Background Check and Reports* Education History* Motor Vehicle Reports* Credit History/Background* Pre Employment Drug Screening* Post Accident Testing* Reasonable Suspicion* Random Testing
  • 26. Criminal Record Services & County Criminal Search iComply’s (iCom) nationwide network of researchers conducts felony and misdemeanor searches of county criminal records at each applicable courthouse. We perform searches of county felony and misdemeanor records in the applicable county court. Information is gathered directly from court maintained documentation to ensure that iCom delivers the highest quality and most up-to-date information possible. Our county criminal record services provide the following information when available from each jurisdiction: - Court - Charge Level - Case Number - Disposition Date - Date of Offense - Disposition - Filing Date - Identifiers - Date of Charge
  • 27. iComply Central Systems Management Background Screening Section & iCom LiveScan Services iComply will be duly authorized to conduct the following services to meet the needs of our customers. Department of Justice and FBI certified fingerprinting service provider to electronically capture and submit fingerprints for licensure, certification, volunteer, job, business permit, record review, Immigration clearance for licenses and /or Employment purposes.
  • 28. Criminal Record Services & County Criminal Search iComply recommends a search of all counties of residence including all other names known by the candidate in order to ensure a proper and thorough investigation is conducted. We access the most current information available and report felony and misdemeanor convictions based on applicable federal and state law. County criminal searches are available nationwide. ----- Statewide Criminal Search ----- Federal Criminal Records ----- National Criminal Research Database (NCRD) ----- Sex Offender Registry Searches ----- National Wants and Warrants ----- Homeland Security Plus (OFAC)
  • 29. Summary and conclusions: the iComply Advantage • Single standard for drug testing and background investigations • The use of only federally certified laboratories and procedures • Online scheduling offering ultimate control over the management of substance abuse tests • TestSure® identification of adulterants 3 • HR Risk Management • Consolidated reporting and superior analytics • National Background Screening