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Intranet Design Business Approach
1.
1 Condensed Version. Please
contact us for full version. Intranet Design – A Business Approach to a Winning Design Toby Ward, CEO & Catherine Elder, Senior Manager Prescient Digital Media © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 1
2.
Agenda • Design Examples •
Design Process o Assessment - planning – design • More Examples & Discussion • NOTE: this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets. © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 2
3.
About Prescient • Toronto-based
consulting firm with consultants also in Vancouver • Prescient plans & builds highly effective websites and intranets that… o are demonstrably better than the competition; o make CEOs and users happy; and o deliver measurable value by increasing sales and employee productivity. • Winner of more than a dozen awards incl. a prestigious Webby Award • Established 2001; profitable, no debt © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 3
4.
Just some of
our clients © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 4
5.
Services • Web Blueprinting
• Health Content • Strategic Planning • eHealth Tools & Databases • Business Requirements • User Research Analysis • Usability Testing • Business Case & ROI Planning • Content Management & • Blueprint Development Workflow • Benchmarking & Best • Usability Testing Practices • Content Development • Information Architecture • Communications & Marketing • Governance • Site Management • Measurement Planning • Corporate Workshops • Vendor Selection & PM • Full video & audio production • Design & Development © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 5
6.
Think about • Are
you satisfied with your current intranet design? • Do your stakeholders or partners complain about home page space? • Business driven design vs „whim‟ driven design © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 6
7.
Intranet Design Process
7 © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 7
8.
© 2009 Prescient
Digital Media Reproduction without permission is strictly prohibited 8
9.
Spin the wheel
Yellow Communications Kitchen sink Personalized © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 9
10.
Business driven design •
Assessment o Business stakeholder input o Employee input o Benchmarking input • Planning o Strategic plan o Functional plan & personas o Information architecture o Wireframes o Creative brief o Design o Design Style guide © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 10
11.
Assessment – For
Design • Evaluation of current site • Review of any data gathered (metrics, employee satisfaction survey) • Stakeholder interviews • Employee surveys • Usability testing • Focus groups • Benchmarking © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 11
12.
Scoring / Benchmarking •
On a scale of 1 to 10, with 1=poor and 10=excellent, how would you rate your website on the following: o Design and Layout o Information Architecture and Usability o Search and Find-ability o Content o Tools and innovation o Planning and Resources © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 12
13.
Benchmarking
Gap / Opportunity © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 13
14.
Information Architecture ©
2009 Prescient Digital Media Reproduction without permission is strictly prohibited 14
15.
Home | Feedback
| Help | FAQs |Sitemap | external Web Site Search Intranet Name Phone Book GO GO Text TTT | Print | Email | Bookmark Customer Info Our Info Employee Info Procedures Forms Reports & Projects Promotions News RSS I Want to: Feature Story 1 – 05/15/09 Car pool Lorem ipsum dolor sit amet, consectetuer Top 5 Downloaded Forms adipiscing elit. amet, consectetuer adipiscig • Employee benefits elit. Nunc gravida. 1 2 3 4 • Vacation • Expenses per inceptos himenaeos. Our Performance • Lorem Lorem ipsum dolor sit adipiscing elit. amet a Nunc gravida • Lorem Executive Blog Quick Links Heading – 05/15/09 Customer • Employee handbook Lorem ipsum dolor sit Lorem ipsum dolor sit amet, consectet. amet, consectetuer. Nunc gravida. • Employee events amet, consectetuer • Departments adipiscing r adipiscig Line of Business 1 • Locations elit. Nunc gravida Lorem ipsum dolor sit amet, consectet. amet, consectetuer. Nunc gravida. • Community Involvement My Stuff Submit your comments Line of Business 2 Alerts RSS Lorem ipsum dolor sit amet, consectet. amet, consectetuer. Nunc gravida. er conubia nostra, per Have you reduced your email use inceptos imenaeos by using the new intranet? Line of Business 3 Lorem ipsum dolor sit amet, consectet. amet, consectetuer. Nunc gravida. My Links Yes • My Business Line Line of Business 4 • My Dept No Lorem ipsum dolor sit amet, consectet. amet, consectetuer. Nunc gravida. • My Projects • My forms View results Line of Business 5 Submit Tools Confidentiality Lorem ipsum dolor sit amet, consectet. amet, consectetuer. Nunc gravida. • IS Tips Last modified: January 5, 2009 • Meeting room booking Home | Feedback | Help | FAQs |Sitemap | External Web • Glossary Wiki Customer Info | Our Info | Employee Info | Procedures | Forms | Reports & Projects Privacy | Disclaimer ©2009 Company
16.
Creative Brief •
Review & incorporate brand guidelines • Determine color palette • Determine font types, sizes, headers, etc • Use of images / icons • Technical parameters / limitations © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 16
17.
© 2009 Prescient
Digital Media Reproduction without permission is strictly prohibited 17
18.
Design Concepts •
Review creative brief with brand guidelines • Apply colors, style and images to wireframes • Review concepts and fine tune • Get approvals • Don‟t o Design by committee o Expect everyone to like everything © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 18
19.
Why client‟s hire
us • Clients describe their sites as: o Ugly o Frustrating o Would like to blow it up o A garage where everything ends up © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 19
20.
What clients want
in design • Make it fun • Make it sexy • Make it a place employees want to go • More color • More photos • More of our achievements • Make it interesting • Make it engaging © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 20
21.
Case study examples NOTE:
this presentation on Slideshare only shows a few of the examples used. For a complete version, please contact us directly to arrange for a presentation of the complete version with all 25 intranets. © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 21
22.
Other Intranets •
Verizon • Pepsi • IBM • Coca-Cola • ESPN • Sun Microsystems • AGL • Landor • EA • SaskPower • BT • Beehive • American Electric Power • Fringe • Deloitte • Advancial Federal • Bank of America • CHR Hansen • Financial Company • Cisco © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 22
23.
IBM (IBM Websphere
Portal) Source: IBM, Slideshare.net © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 23
24.
IBM > Beehive
(custom built) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 24
25.
IBM > Fringe
(custom built) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 25
26.
Intranet, Ektron CMS
Source: Prescient Digital Media (client) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 26
27.
Advancial (Adenin‟s Intellienterprise)
Source: Adenin, IntelliEnterprise © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 27
28.
Bank of America
(InternetNews.com) Source: InternetNews.com © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 28
29.
Landor (.ASP &
MS SQL) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 29
30.
BT Intranet © 2009
Prescient Digital Media Reproduction without permission is strictly prohibited 30
31.
Pepsi (Microsoft SharePoint)
Source: Prescient Digital Media (client) © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 31
32.
Q & A ©
2009 Prescient Digital Media Reproduction without permission is strictly prohibited 32
33.
Next Webinar… “Implementing an
Executive Blog” Thursday, December 1 12 noon - 1pm EST © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 33
34.
www.Prescie
ntDigital.com www.PrescientDigital.com © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 34
35.
Join the Conversation
• www.IntranetBlog.com • www.Facebook.com (Search “Intranet Global Forum”) • www.Twitter.com/tobyward • www.Twitter.com/Intranet2 • www.Slideshare.net/Prescient/slideshows • Coming soon: Communexions.com • www.PrescientDigital.com • 416.926.8800 © 2009 Prescient Digital Media Reproduction without permission is strictly prohibited 35
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