3. Strategic planning Mission & Vision Statement Being the best is not enough, you have to be perceived as the best Create and establish the ideal image Being creative with different communication tools Earn customers’ enthusiasm through continuous improvement Providing outstanding quality, service and value Driven by integrity, teamwork and innovation Core values Research is the core of every campaign
4. Brand analysis Aztec chocolate The newest brand on the chocolate market Chocolate pralines, decadent and rich in flavor Wide range of high quality products Luxury and sophistication Creativity in the designs International character Glamorous gift giving
5. Brand analysis Product range Alpha-class: exclusive Beta-class: very high prices Gamma-class: high prices Delta-class: medium prices Quality & design rises together with the prices
6. Brand analysis Location G4 Personal approach 4 shops, one in each city Small, but notable shops Limited outlets to increase exclusivity Cities were selected based on their character
7. Market Research All facts and figures are published on www.cbs.nl or www.ssz.nl
48. One quarter of the Dutch people watch TV using the internet. Media research Television Conclusion: Nederland 1, RTL 4 and SBS 6 could be interesting Note: ¼ of the Dutch watch television using the internet
49. Media research Internet Facts: More and more people write and read blogs The Dutch love to buy by using webs hops The use of the internet keeps rising Most popular sites (2005 & 2009) Conclusion: Reach opinion leaders to get positive attention in blogs
50. Marketing communications plan Target audience Sophisticated 30-55 years Men and women Expensive taste Wealthy Luxurious lifestyle Highly educated Up to date
51. Marketing communications plan Goals Behavioral intention: gift giving 2. Increasing brand awareness: becoming a top of mind brand 3. Brand attitude: providing a connotation between Aztec chocolate & ‘the good life’ Aztec chocolate, too good to keep it for yourself
58. Event Enchantedcollection Limited edition Pralines can be bought Underneath message Launch a very expensive collection to: associate with luxury, sophistication & high quality increase brand awareness gain free press attention
59. Event Swarovski Objects of desire and beauty Stands for a luxurious lifestyle and glamorous gift giving Aztec chocolate carries out the exact same image
60. Event Vip & Press-opening & afterparty Friday 04-06-10 Tour & collection Gifts Short key-note Questions Exclusive lounge