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Using  Enterprise 2.0  in Knowledge Management A PowerPoint to accompany our KPM Symposium presentation.
Web 2.0 ?
What is Free Checking  2.0  ?
Web 2.0 + KM = Enterprise 2.0
Make it  Real .  Take it  Home. Theme of the 2009 KPM (Knowledge and Project Management) Symposium.
Is KM  dead?   KM 1.0 1991 – 2009 No longer practiced  in the 21 st  Century.
Can you answer What is KM ?
KM 1.0 =  Imposed Technology Incentives Groupware Taxonomies Fileserver Knowledge Database ERP System Reference: http://www.besser20.de/english/
KM 1.0    doesn’t work ,  because it… … defines knowledge as a  transferable  good, which can be centrally provided … demands knowledge-sharing  without providing context … wants to  manage  knowledge  Reference: http://www.besser20.de/english/
Record. Store. Ignore. ,[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
Real  KM =   People + Process + Technology
In KM 1.0 the  human  element  was missing.
[object Object],[object Object]
[object Object],[object Object],Reference: http://www.besser20.de/english/
“ I like to help, but I have   my  every day  job to do!”
The  web  enters  business .
Enterprise 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object]
A  modern -day tale.
The  Challenge: ,[object Object],[object Object],[object Object]
[object Object],[object Object]
Wrong!
The  Journey . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Information is  still in silos.
[object Object],[object Object],[object Object],[object Object],The  Solution .
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Enterprise 2.0! = the  real  KM
People Organizational Culture
Process How the organization  gets things done
Technology Tools the  organization uses  to get things done
A Tool is only a  Tool.
[object Object],[object Object]
The  Results . ,[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
Social  Computing
E2.0 requires  integration   Integration in Structure and Processes Integration of the  Human Element  and Organizational Culture Integration of Tools  and  Information Architecture
Reusable Knowledge + Collaboration =  New Knowledge
Innovation!
[object Object],[object Object],Reference: http://www.besser20.de/english/
Make it  Real. An  Enterprise 2.0  tale.
E2.0 Information  integration ,[object Object],[object Object],Reference: http://www.besser20.de/english/
A  project! ,[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
ROI. Saves time. More efficient. Preserves knowledge in context. Transparency. Accountability.
Benefits  of Social Computing ,[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],[object Object]
Building a Knowledge  Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Reference: http://www.besser20.de/english/
Take it  Home . Start small. Think  BIG . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
KMRM.com

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Using Enterprise 2.0 in Knowledge Management