FutureFrameworks IT Services is a global consulting and training solutions provider in the area of IT Service Management and IT Governance. We are Accredited Training Organization (ATO) by APM Group-UK. Our ITIL® 2011 Foundation training introduces the participants to the principles, processes and functions of ITIL® . Future Frameworks Consultants have worked with global clients across the globe providing consulting and training solutions. Our Other Training Programs: ITIL Intermediate program (Life Cycle Stream,Capability Stream , MALC) ITIL Foundation Training & Certification Project Management (PMP®, PRINCE2®, ACPSM, CSM®) ISO/IES 20000, COBIT Training Cloud Computing Program For all courses details and course discription Click here About Trainer : Mr. Franklin has rich experience of more than 20 years of IT operations, planning, development and project management experience. He is a motivating force of knowledge and expertise on Service Management and IT Governance best practices. An ITIL v3 Expert, ITIL v2 Service Manager, ISO/IEC 20000 Implementer & Internal Auditor, Cobit Certified and Six Sigma Black Belt ..Franklin has co-authored a book, ISO/IEC 20000 Executive's Guide with the ITIL founding brother, Mr. Alan Nance of USA and Dennise Underwood, Former Sr. VP of Gartner, USA. We are providing APMG course Book for our every ITIL Training program. For more details regarding ITIL Certification program . please contact us or share your contact details so that we can discuss more about ITIL certification Register for the course, the earliest Regards, Gaurav Futureframeworks Team 0802668-4400 enquiry@futureframeworks.com www.futureframeworks.com

3. To provide innovative and high quality
services based on the needs of our
customers and market demand.
OUR VISION

4. To deliver solutions which leads to
Business-IT Alignment formulated
against executive imperatives. Our
expertise helps executives to sleep at
night knowing their services are
managed, secure, cost effective and
profitable.
OUR MISSION

5. Consulting & Implementation
• IT Service Management
• IT Governance
• Project Management
• Quality Management
Training
• IT Service Management
• IT Governance
• Prince 2
• PMP
• ISO/IEC 20000
OUR SERVICE
Our Consultants are having solid hands-on experience in implementation of large projects &
with global expertise.

6. The CIO Challenges Today

7. Head – Training Challenges Today

8. Future Frameworks delivers service management
solutions to the organization based on executive-level
imperatives.
MAIN FOCUS AREA
Our Core Services that addresses Business Imperatives:
• High Quality of Service to the business.
• Cost Effective solutions.
• Compliance and governance
• Knowledge transfer
• Full spectrum of IT Service Management (ITIL ®) Training programs
ITIL® is a registered trademark of Cabinet Office

9. IT Governance - CobiT

10. Compliance and Governance
Future Frameworks has Core Competencies to
ensure Compliance and Governance in the
following areas :
• ITIL ®
• ISO/IEC 20000
• Sarbanes-Oxley
• Cobit

11. • Business processes are increasingly becoming IT dependent.
• The main worry of IT Mgrs these days is the burgeoning cost of IT.
• Internal cooperation between IT departments is a missing puzzle.
• The 24X7 economy demands the high availability of IT services.
• Outsourcing and off-shoring initiatives require a very good
understanding of the IT services provided to the business.
• Increasing pressure from legislative controls such as Sarbanes-
Oxley demand a level of “Compliance and Control”.
Need for IT Service Management

12. • Operational Excellence.
• Continual Service Improvement.
• IT Governance.
• Process Consulting:
 ITIL ®
 ISO/IEC 20000
 Cobit
 Project Management
CONSULTING

13. Business-IT Alignment
Business success is tied to an ability to
deliver against the mounting expectations
of an increasingly demanding client base.
Future Frameworks has core competence
in managing the quality of service:
• Business-ITAlignment
• Executive Digital Dashboards
• IT Service Management Solutions
• Business Service Management
• Relationship Management

14. Reducing the Cost to Serve
In a market where competitors can
suddenly appear out of nowhere, many of
whom are working on an Asian Century
delivery model, making money by
charging what the market can bear often
depends on operating at the lowest cost
frontier for delivery of the service.
Core Competencies:
• Managing the cost-frontier
• Consolidation
• Traditional outsourcing
• Process Optimization

15. ITIL v3 Qualification Scheme
Copyright © 2007 APM Group.

16. Some of our Customers for whom our
Consultants / Trainers worked

17. What the CEO expects from the CIO!
“At night I want him to make sure that I can sleep
peacefully, when I wake up, I want him to excite me
with new possibilities for our business.”
Gerry Ablaza, CEO Globe Telecom
Asian CEO of the Year, 2004
Future Frameworks Will Deliver