Joint webinar by Mike Gingerich of TabSite and Johnny Costello of Sendible on maximizing social media marketing. Particular focus on Facebook, Twitter, Local, and Mobile considerations.
Maximizing Social Media: TabSite and Sendible Webinar
1. Webinar: July 27, 2011
Webinar
Maximizing
Social Media Marketing
Twitter Hashtag: #SocialMarketing
#TabSite
.com #SocialMarketing
TabSite.com
Facebook.com/TabSite Sendible.com
www.TabSite.com
2. Webinar: July 27, 2011
Webinar
Maximizing
Social Media Marketing
for Social, Local, & Mobile
• Yes! This is being recorded.
• Yes! Slides will be published.
• TabSite Winner & Discounts
for both tools TBA at the end!
Twitter Hashtag: #SocialMarketing
#TabSite
.com #SocialMarketing
TabSite.com
Facebook.com/TabSite Sendible.com
www.TabSite.com
3. Webinar Webinar: July 27, 2011
Webinar
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Introduction:
•Sendible was founded in the UK in 2009 and has seen rapid growth over
the last 3 years since its launch.
•Nearly 100,000 registered users worldwide and companies such as the
BBC, Amazon.com and Police Service of Northern Ireland are using our
software.
•In 2010, Sendible was rated by the Guardian Newspaper as one of the top
100 Tech Innovations in the UK.
•The only platform that allows users to reach customers on multiple
platforms (Social Media, Blogging, Email & SMS) and offers 360⁰ Brand
Monitoring & sentiment analysis.
•Sendible is a robust platform making it easy for us to integrate with the
latest social networks as they become available
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
4. Monitor
Engage & Measure Grow
Listen
Engage with Monitor Prove the Discover
new and mentions of effectiveness new
existing your brand, of every piece customers
customers on competitors, of content you and grow
multiple social industry terms distribute. your
channels at and sentiment. following.
once.
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
5. Webinar Webinar: July 27, 2011
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Introduction:
•TabSite was launched in March 2012
• Over 75,000 registered users worldwide and
companies such as the Minnesota Timberwolves,
AnyTime Fitness, Mari Smith, Ace Hardware, and
more are using our software.
• Engagement Apps for Promotions
• Easy to use for Contests, Deals, Sweepstakes
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
6. Webinar Webinar: July 27, 2011
Webinar
Webinar
Agenda:
• Social Marketing Best Practices
• Local Marketing Best Practices
• Mobile Marketing Best Practices
• Be Effective. Be Efficient
• Monitor. Build. Grow.
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
7. Webinar Webinar: July 27, 2011
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Social Marketing Best Practices:
Let’s breakdown
• Current Trends
• Best Practices
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
8. Webinar: July 27, 2011
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Current Trends in Social Media ….
Twitter Hashtag: #SocialMarketing
#TabSite #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
9. Webinar: July 27, 2011
Webinar
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Current Trends in Social Media ….
Twitter Hashtag: #SocialMarketing
#TabSite #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
10. Webinar: July 27, 2011
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Current Trends on Facebook…
Twitter Hashtag: #SocialMarketing
#TabSite #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
11. Webinar Webinar: July 27, 2011
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Best Practices
The Challenge in
Social Media for
Businesses
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
12. Webinar Webinar: July 27, 2011
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Best Practices
1. Deciding on the right platforms
2. Managing Content effectively
3. Economies of Time
4. Measuring effectiveness & ROI
5. Using the correct tools
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
13. Webinar Webinar: July 27, 2011
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Best Practices
7 Ways To Get
Noticed on
Facebook using
Sendible
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
14. Webinar Webinar: July 27, 2011
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7 Ways To get Noticed on Facebook using Sendible
1. Attribution Links
2. Branded
Facebook Posts
3. Scheduling
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
15. Webinar Webinar: July 27, 2011
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7 Ways To get Noticed on Facebook using Sendible
4. Link Preview
5. Facebook Photo Albums
6. Geo-targeting
7. TabSite
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
16. Webinar Webinar: July 27, 2011
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All TabSite Engagement Apps (Contests, Deals, etc)
include a Sendible login for Message Planning.
This enables Sendible users to plan a post to various
social networks that links to the Facebook Page tab!
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
17. Webinar Webinar: July 27, 2011
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Best Practices
10 Twitter
Best Practices
for Brands
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
18. Webinar Webinar: July 27, 2011
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10 Twitter Best Practices for Brands
1. Do your 2.Determine 3.Utilize either a 4. Build your
research before organizational branded or Twitter equity and
engaging goals personal profile credibility
5. Track metrics 6. Don’t go 7. Listen and
8. Be authentic &
and conversation overboard; less observe before
believable
trends structure is better engaging
9. Track, measure, 10. Don’t just
and iterate strategze: execute!
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
19. Webinar: July 27, 2011
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KEY ITEMS
FOR FB PAGES:
• Visibility
• Engaging users –comments, shares, likes
• Viral tools- Make sharing easy, integrated
Let’s break these down into Best Practices…
Twitter Hashtag: #SocialMarketing
#TabSite #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
20. Webinar: July 27, 2011
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Photos Get the Most Engagement!
Source: DanZarrella.com
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
22. Webinar: July 27, 2011
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Posting Tips
•Post Succinct Content Short is best! Posts between 100-
250 characters see 60% more engagement
•Post Photos & Videos A picture or video generate 120%
and 100% more engagement than the average post
• Ask Questions Make your Page a place that is a
conversation starter. Ask your fan’s opinion via a question!
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
23. Webinar: July 27, 2011
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Boost Engagement with Promos
Draw in and Build Engagement
With Contests, Deals,
and Promos
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
24. Webinar: July 27, 2011
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For a small investment…
CONTESTS can:
11 7 22
•Increase Traffic
•Extend Viral Reach
•Boost Engagement
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
25. Webinar: July 27, 2011
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Wedding Photo Contest Case Study:
RESULTS:
• 46% + in Fans
• 34% + in People
Talking About This
•Viral Reach was
13K during contest
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
26. Webinar: July 27, 2011
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Promo Engagement Apps from TabSite
•Share Deal
• Friend Share Deal
• Instagram
• Group Deal
• Pin Deal
• Social Reviews
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
27. Webinar Webinar: July 27, 2011
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Local Marketing Best Practices:
• Geotargeting & Location-Based Marketing
via Sendible
- Facebook Geo-marketing
“Free comedy tonight at the
Spanish Comedy Club
In downtown LA.”
- Geo-targeting on Monitoring
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
28. Webinar Webinar: July 27, 2011
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Local Marketing Best Practices:
Offer Deals
via Social Media
that must be
Redeemed
in the store!
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
29. Webinar Webinar: July 27, 2011
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Local Marketing Best Practices:
Use QR Codes in store to drive customers to
your Facebook Page to become fans
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
30. Webinar Webinar: July 27, 2011
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Mobile Marketing:
• Smart phone use is SURGING
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
31. Webinar Webinar: July 27, 2011
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Mobile Marketing Best Practices:
• Mobile is HUGE
• Mobile must be:
• Fast – for user to load
• Easy – to view / complete
• Simple – Not too much
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
32. Webinar Webinar: July 27, 2011
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Mobile Marketing
For Facebook
• TabSite Smart URL
• Engage Mobile users
• Enable Mobile users
to enter on the go
Twitter Hashtag: #TabSite
#SocialMarketing #SocialMarketing
Facebook.com/TabSite
TabSite.com www.TabSite.com
Sendible.com
34. Webinar Webinar: July 27, 2011
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Sendible adds image
posting via mobile-
To use new photo
uploading features, simply
open up your mobile web
browser on your iPhone or
Android device and go to
http://m.sendible.com
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
35. Webinar Webinar: July 27, 2011
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Effective methods for
sharing content
Sendible supports multiple services and social
networks, making it easy to reach your customers
on multiple platforms.
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
36. Webinar Webinar: July 27, 2011
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Efficient methods for
sharing content
Use Sendible's interactive drag-and-drop calendar to easily plan
your message schedule. You can even configure Sendible to
send your messages on a recurring basis.
Reporting and Analytics gives you the ‘Best time to post’ based
on engagement probability. Enabling you to optimize the reach.
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
37. Webinar Webinar: July 27, 2011
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Ways to monitor social
& build community
Keep track of what people are saying about your business
on the social web. Sendible's reports help you
understand exactly who and where those mentions are
coming from.
-Track mentions across the social web.
-Sentiment analysis.
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
38. Webinar Webinar: July 27, 2011
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Ways to monitor social
& build community
It's almost impossible to keep track of all the
relevant conversations on the social web! Priority
Inbox highlights only the important ones, so you
know which posts need attention.
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
39. Webinar Webinar: July 27, 2011
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Grow Fans & Followers &
gain new sales
Sendible's automation tools for Twitter
make it easy to grow your following by
automatically targeting people who
match specific criteria you define.
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
40. Webinar: July 27, 2011
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SUMMARY
FAST FACTS:
•Boost Engagement via
• Strategic Posting
• Monitoring / Listening
• TabSite Promo Tabs to
drive traffic to your Page
• Drive traffic to FB promo
tabs via other social tools
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com
41. Webinar: July 27, 2011
Thanks for joining us today!
Watch our Facebook Pages
for the video replay link.
Facebook.com/sendible
Sales@sendible.com
Facebook.com/tabsite
www.tabsite.com/support
Twitter Hashtag: #TabSite #SocialMarketing
Facebook.com/TabSite www.TabSite.com