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Open Group Conference San Francisco




EA’s Must Drive Cloud
Strategy & Planning



 Mike Walker | Enterprise Strategy and Architecture | Microsoft Corp.
 http://www.MikeTheArchitect.com
Why Enterprise Architecture
Must drive Cloud Strategy &
         Planning



             2
Who am I?




3
State of Affairs
Today's       Why Enterprise Architects

Session       End to End
              Method
              How Microsoft builds
              Cloud Strategies




          4
End to End overview of the Cloud Strategy
               & Planning (CSP) Framework

What to
  Expect
               No detailed demos will shown. Expect
               detailed modules to cover these aspects


               Why CSP is important to you and your
               engagements




           5
Cloud is Here

Gartner estimates, over the                                  Over 80% of IT leaders
next five years, enterprises                                 indicate that their staff will
  will spend $112 billion                                    need to develop new skills.
  cumulatively on cloud
          services


                               91% of IT Professionals
                               anticipate in 5 years cloud
                               will overtake on-premises
                               computing




                                           6
How is this
different from
all other technologies   ?

                             7
Pervasive and Deep Impacts




                 8
The Business
Demands
always on
capacity




               9
We’ve been down
this Road before…




    10
“50% of all Technology Initiatives
are a Waste of money…. “




                    11
“50% of all Technology Initiatives
are a Waste of money…. “

         31% of all projects are cancelled before completion

         88% of projects run over schedule, over budget or both

         52.7% of projects will cost 189% of their original
         estimates

         Average time overrun is 222% of original estimates




                            12
Cloud is
Different        Pressures on the
                 CIO




                 Disruption in
                 Technology
                 Enablement
            13
Who do we
turn to?




            14
Why the EA

  EA is at the heart, a comprehensive
  view of IT and the business strategy.
  This allows the business leaders and
  the CIO to see the impacts of change,
  decisions and opportunities.

  - David Wallace, CIO for the City of
  Toronto




                                15
Why the EA

   Competencies


   Methods


   Tools




                  16
Competencies

                        Cost Control        Governance, Regulation
                                            and Security

           Increased                                Advances in Technology (e.g.,
           Business Demands                         Cloud, CoIT, etc.)

    Market Disruptors                                  Optimize IT


 Heightened                                              Manage Technology
 Customer Demands                                        Disruptors



                                                     IT Performance and
          Economic Impacts
                                                     Responsiveness

Aid with Business Problem Solving                 Talent Management




                                       17
Enterprise Architects
connects Strategy to
Execution



              18
Enterprise Architects
connects Strategy to
Execution without implementation is
         “Vision
          hallucination." – Benjamin Franklin




                    19
Connecting Strategy to
        Implementation


 Strategy




                  Initiatives
Execution
              Programs & Projects
What
     Methods can
     be used?




21
Leverage a
Solid
Foundation
Tailor a Solid
Foundation
Apply TOGAF to Cloud
Strategy and Planning




                                                                               Business Transformation
    Strategy Rationalization                   Cloud Valuation
                                                                                      Planning

 Distill the business and IT           Evaluate a prioritized set of cloud   Prioritize investment
 strategies to identify cloud ready    opportunities. Assess business and    opportunities, balanced across the
 capabilities that align to strategy   technology capabilities based on      enterprise and integrated into a
 and provide the maximum amount        the value and risk they bring the     transformation roadmap.
 of value with low risk to the         company.
 business.
The Cloud
Strategy &
 Planning
Framework
   (CSP)




             25
The Cloud Strategy & Planning
      Framework (CSP)
    Business Value Driven Methodology
    enabling selection of the right cloud
    investments




                       26
Business Value Driven Methodology

          Market and Business Demands



                Business Strategy


          Information Technology Strategy


                  Value Drivers


               Enabling Capabilities




                           27
The Cloud Strategy & Planning
      Framework (CSP)
    Business Value Driven Methodology
    enabling selection of the right cloud
    investments
    Embraces & Extends Proven Cloud
    Practices




                       28
Embraces & Extends Proven Cloud
Practices




                29
The Cloud Strategy & Planning
      Framework (CSP)
    Business Value Driven Methodology
    enabling selection of the right cloud
    investments
    Embraces & Extends Proven Cloud
    Practices
    An Initiative in a Box Enabled by a set of
    Tools, Guidance & Real-World Examples
    based on actual customer Engagements




                        30
The Cloud Strategy & Planning
      Framework (CSP)
    Business Value Driven Methodology
    enabling selection of the right cloud
    investments
    Embraces & Extends Proven Cloud
    Practices
    An Initiative in a Box Enabled by a set of
    Tools, Guidance & Real-World Examples
    based on actual customer Engagements


    Connected to Solution Architecture Methods
                        31
Cloud Strategy & Planning Method
                                                                               Business Transformation
    Strategy Rationalization                   Cloud Valuation
                                                                                      Planning

 Distill the business and IT           Evaluate a prioritized set of cloud   Prioritize investment
 strategies to identify cloud ready    opportunities. Assess business and    opportunities, balanced across the
 capabilities that align to strategy   technology capabilities based on      enterprise and integrated into a
 and provide the maximum amount        the value and risk they bring the     transformation roadmap.
 of value with low risk to the         company.
 business.




                                                       32
Cloud Strategy & Planning Method

         Strategy Rationalization




                                    33
Rationalize & Distill Value
  Why



         Strategy Maps             Motivation Model      Benefits Dependency Network
  What




                                                         Who
                             How

                                    Value Chain, Shop,     Functional & Organizational
         Capability Map             Network                Decomposition
  When




         IT Portfolio Plan     Roadmap                   Business Transformation Plan
                                           34
Microsoft Confidential




Understanding Value
Microsoft Confidential




Understanding Value
Strategy   Cloud Valuation
                                                                  CloudBusiness
                                                                         Defined
                                                                     Transformation




Example: Cloud Patterning Matching
                                                                        Planning




      Channel Mgmt.


       Distribution


         Claims


          Sales


      Business Mgmt.


      Contract Mgmt.




                       37
Business
                                      Strategy   Cloud Valuation   Transformation




Value & Risk Impact Assessment Tool
                                                                      Planning




                       38
Business
                                              Strategy   Cloud Valuation   Transformation




Enterprise Risk Tolerance Assessment
                                                                              Planning




                                 Tolerance
       1. ??




                              Tolerate Net Loss to the
                                      Business


                              Tolerate No Realization of
                                 Business Objectives




                       39
Business
                                                                                                         Strategy   Cloud Valuation   Transformation




Capability Prioritization
                                                                                                                                         Planning




Prioritized list of cloud opportunity candidates

Prioritization Analytics
                                                        Risk
                                                                                     Architectural   Organization              Technical
    Capability
                                    Business   Governance   Technical   Operations        Fit        al Readiness              Readiness

 Distribution                          L           L           M             M            M               H                           H

 Claims                                VH          L           H            VH            H               M                           H




                                           1.
                 Executive Rollup




                                           2.
                                           3.
                                                                            40
Cloud Strategy & Planning Method

           Cloud Valuation




                             41
Business
                                                                                 Strategy     Cloud Valuation   Transformation




Business Capabilities Heat Map
                                                                                                                   Planning




 Management Control &
                           Core Business             Generic Support Functions    Internal Control Functions
      Reporting


       Planning             Distribution                Input Management                    HR Management


                                                         Business Partner
      Reporting             Proposition                                                 Facility Management
                                                           Management

                        Distribution Channels
   Risk Management                                     Financial Management           Financial Management
                               Support

                                                                                            Employee Event
                             Production                    Reinsurance
                                                                                             Management


                        Primary Purchasing       Incentives and Commissions           Secondary Purchasing


                                                      Document Management                   IT Management


                                                                                            Communications
                                                        Output Management
                                                                                             Management


                                                       Financial Processing


                                                42
Business
                                                                    Strategy   Cloud Valuation   Transformation
                                                                                                    Planning




Cloud Risk Assessment Method and Framework

     Risk Assessment Method                             Risk Assessment Framework

            Identify the risks related to deploying a
            solution in the cloud
 Identify

            Assess risks for likelihood and impact
            to solution components
 Assess

            Develop solution or strategy for risk
            remediation
Remediate

            Incorporate final risk ratings into cloud
            adoption planning
  Plan
Cloud Strategy & Planning Method

            • Clarify Business Intent
            • Identify enabling
 Identify     Innovation-based solutions
            • Analyze the solutions’ based on Risk &
              Business Value
            • Prioritize High Risk Solutions with the
              Highest Business Value

            • Detailed assessment
            • Determine risk tolerance the organization
 Assess       is willing to accept
            • Understand impact and probability




            • Apply risk assessments to mitigation
              architecture & planning
Remediate   • Determine if solutions are eliminated
              based on risk tolerance
            • Identify options and architectures to
              mitigate risk

            • The key input into the prioritization
              activity in the Business Transformation
              Planning phase
  Plan
            • Determines one or more risk mitigation
              plans for selection



                                                          44
Microsoft Confidential



Bridging Business and IT Capabilities Together
Business
                                                                                                                      Strategy     Cloud Valuation   Transformation




Example: Unified Communication
                                                                                                                                                        Planning




Deploy Unified Collaboration for <Enterprise> on using SaaS in a Partner Cloud


                                                                                                                                  Valuation Key
           SaaS                          3.08                   3.40                    3.52                 1.00
                                                                                                                             5   Exponential Returns
                                                                                                                             4   High Returns
           PaaS                          1.00                   1.00                    1.00                 1.00
                                                                                                                             3   Moderate Returns
                                                                                                                             2   Marginal Returns
               IaaS                      3.16                   3.32                    3.36                 1.00
                                                                                                                             1   Avoid Investment
                                      Traditional              Private                 Partner              Public




        Architecture                                        Value                                    Risk                           Readiness
Target Model                                 Reduce
                      4 - Replace                             4 - Important            Business        2 - Low Risk    Organizational            4 - Minor Gaps
Feasibility                                  Complexity of IT
Capability                                   Reduce P&C                                                                                          4-
                      5 - Ideal Fit                             1 - Not Aligned        Governance      2 - Low Risk    Technical
Requirements                                 Risk                                                                                                Customization
                                             Increase Value
Security              4 - Lack                                                                         1 - Marginal
                                             and Lower IT       4 - Important          Technical
Requirements          Experience                                                                       Risk
                                             Spend
Data                  3 - Partially          Enable Positive                                           1 - Marginal
                                                                4 - Important          Operational
Requirements          Compatible             IT Experience                                             Risk
Identity &            4 - Federation w       Most Trusted
Access Mgmt           Config                                    1 - Not Aligned
                                             Insurer




                                                                                  46
Cloud Strategy & Planning Method

       Business Transformation Planning




                                     47
Business
                                                             Strategy      Cloud Valuation   Transformation
                                                                                                Planning




Example: Opportunity Prioritization
Opportunities in context of value and risk
 Based on risk and value, the Collaboration, Client Services and Unified
 Communications opportunities are the low “hanging fruit”
 Datacenter Servers provide high opportunity, but has higher risk
           Low
           Risk
           High




                  Low             Business Value                        High



                                         48
Business




Opportunity Dashboard
                                                                                                                                         Strategy       Cloud Valuation     Transformation
                                                                                                                                                                               Planning




                                                                                  Initiative Overview
                                                                                                             Pattern                                Risk-Adjusted Value
Deploy Client Service capabilities for Contoso using Infrastructure-
as-a-Service (IAAS) in a Private cloud. Drill down into what client
services workloads Contoso wishes to provide:
1. Client Management and Virtualization
2. Client Security
                                                                                                                                                                4
                                                                                                                                                        High Priority
                                        Value                                                                                         Risk
         (scale: 1 – value not likely realized, 5 – value very likely realized)                           (scale: 1 – marginal risk, 5 – likely catastrophic damage)
                              •   Higher ROI and reduced TCO
                                                                                                                              •    This capability directly supports all
                              •   Reduced security breaches and end-user
     Key Benefits                                                                             Key Risks/Challenges                 employees, business units, and business
                                  disruptions
                                                                                                                                   processes
                              •   Mitigates business and compliance risk
                               Increase
 Reduce                                         Enable           Most
               Reduce          Value and                                                    Business       Governance             Technical Operational
Complexity                                    Positive IT       Trusted
  of IT
              P&C Risk         Lower IT
                                Spend
                                              Experience        Insurer
                                                                                   4          Risk            Risk                  Risk      Risk

                                                                                                                                                                            2
                                                                                  High
    4              1                4               3               4                            1                  1                2              3                     Low Risk
                                                                                  Value

                                                                                      Readiness
                              Technical Readiness                                                                         Organizational Readiness
                                    Integration               Technical Readiness              Organizational                                        Organizational Readiness
        Maturity                                                                                                            Staff Concerns
                                   Dependencies                      Score                       Concerns                                                     Score

                             Virtualization platform
                             Security infrastructure
                             Integration with HP                        5                  Ability to rationalize
                                                                                           Current multi-ESP
                                                                                           situation
                                                                                                                        Limited knowledge of
                                                                                                                        client platform within
                                                                                                                        Contoso due to
                                                                                                                                                                          3
                             BTO                                                                                        outsourcing                         Semi-prepared
                                                             Proven Technology
                                                                                                                                                             Organization
Business
                                                                                                                                Strategy     Cloud Valuation   Transformation
                                                                                                                                                                  Planning




Example: Cloud Pattern Matching
Name: Mobile Initiative        Business Capability:     L1: Payments L2: Mobility            IT Capability:   CRM, Portal, Integration, BI
Solution(s):     Customer Portal, Mobile App, Micro-Payments Engine, Integration Bus, Reporting



               A1. Customer Portal
SaaS




               A3. Reporting




                                                    A2. Online Banking
                                                    Platform
PaaS




                                                                                                                               A4. Data Warehouse –
                                                                                                                               Customer Master
IaaS




                                                                                                                               A5. Core Banking
                                                                                                                               Systems

                                                                                                                               A7. Micro-Payment Engine



                      Public                               Private                           Community                              Traditional
Business
                                                                                   Strategy                 Cloud Valuation           Transformation
                                                                                                                                         Planning




Example: Cloud Pattern Matching




                     Internet                           Internet                                 On Premises - Banking Applications

                     Clients                               Azure                          Gateway

                                Banking Solution
                                                                                                               Account Balance
                                                                                                                   Adapter
                                                                                                                                                 Balance
                                                                                                                                                  Data

                                                                                                                                  Legacy Balance System
                                Web Application



                                                                   Azure Connect
                                                                                                                    Credit Card
                                                                                                                     Adapter
                                                                                                                                                Credit Card
                                                                                                                                                    DB

                                                                                       Web
                                                    Mobile                           Services                                       Credit Card Systems
                                  Web              Banking                          Interfaces
                                 Services
                                                                                                 Banking
                                                  Application                                    Solution


                                                                                                              Customer Account
                                                                                                                   Adapter                         Account
                                                                                                                                                     DB

                                                                                                                                  Customer Account Systems
Microsoft Confidential


Example: Cloud Roadmap
Recap &
Conclusions




 53
Recap: Method

                                                                                    Business Transformation
     Strategy Rationalization                      Cloud Valuation
                                                                                           Planning


  • Project charter defining the scope     • Supportive Cross-Organization
    of the analysis                          Analysis Teams
                                                                                  • Defined investment opportunities
  • Strategic vision for cloud             • Current state capability
                                                                                  • Prioritized and integrated into a
    computing                                assessment
                                                                                    business transformation roadmap
  • High-priority capabilities for cloud   • Target capability service and
    migration                                deployment patterns


                                           • Ensures a clear understanding of
  • Ensures cloud investments are                                                 • Provides a portfolio of
                                             the value and risks of the future
    aligned with IT and business                                                    investments, balanced across the
                                             strategic business model for cloud
    strategy                                                                        enterprise and its capabilities
                                             computing



  • Unlike many thinly-veiled
                                           • Microsoft’s capability and           • Enables ongoing management of
    technology-specific approaches,
                                             assessment frameworks and              investments and continued
    Microsoft presents a holistic
                                             expertise enable a smooth,             aligned between strategy and
    approach which prevents
                                             transparent, valuation process         architecture
    fragmentation



                                                       54
Recap: Method
           Qualified                               Quantified                              Planned
                                                                                    Business Transformation
     Strategy Rationalization                      Cloud Valuation
                                                                                           Planning


  • Project charter defining the scope     • Supportive Cross-Organization
    of the analysis / ASOW                   Analysis Teams
                                                                                  • Defined investment opportunities
  • Strategic vision for cloud             • Current state capability
                                                                                  • Prioritized and integrated into a
    computing                                assessment
                                                                                    business transformation roadmap
  • High-priority capabilities for cloud   • Target capability service and
    migration                                deployment patterns


                                           • Ensures a clear understanding of
  • Ensures cloud investments are                                                 • Provides a portfolio of
                                             the value and risks of the future
    aligned with IT and business                                                    investments, balanced across the
                                             strategic business model for cloud
    strategy                                                                        enterprise and its capabilities
                                             computing



  • Unlike many thinly-veiled
                                           • Microsoft’s capability and           • Enables ongoing management of
    technology-specific approaches,
                                             assessment frameworks and              investments and continued
    Microsoft presents a holistic
                                             expertise enable a smooth,             aligned between strategy and
    approach which prevents
                                             transparent, valuation process         architecture
    fragmentation



                                                       55
Recap: Tools & Templates

   Tool           Description                   Tool           Description
          Charter – Template to                        Capability Prioritization –
          authorize the project and                    Further refinement of each
          define scope, stakeholders                   business capability with
          and timeline                                 respect to cloud risk, fit and
                                                       readiness


          Enterprise Capability                        Cloud Envisioning
          Assessment – Enterprise                      Workshop (CEW) – An
          level 1 capability analysis to               executive level workshop to
          segment a customers                          establish terms and educate
          portfolio for the discovery of               along with cross-enterprise
          cloud opportunities.                         facilitated assessments.

          Business Heat Map –                          Capability Profiling – Rollup
          Graphical view of an                         dashboard of a given
          organization based on                        capability to determine the
          business capabilities and                    level of value and risk it
          cloud attributes like risk,                  provides in the context of
          value, fit and readiness                     cloud.


                                           56
Recap: Tools & Templates

   Tool          Description                    Tool          Description
          Cloud Pattern Valuation –                    Cloud Opportunity
          Robust metric driven analysis                Dashboard – A dashboard
          tool used to determine which                 that provides a complete
          cloud service and                            rollup of the Cloud Valuation
          deployment models should                     assessments into one sheet
          be used for a solution.                      to support decision making.

          Cloud Pattern Matching –                     Cloud Strategy
          Graphical tool to connect                    Presentation – Template to
          service and deployment                       be used to present findings
          models with business or                      back to the customer.
          technical capabilities.


          Portfolio Analysis – A tool to               Cloud Taxonomy –This
          plot cloud opportunities to a                taxonomy provides a way of
          grid based on Business                       rationalizing cloud specific
          Priority, Value, Risk and                    cloud implementation
          Effort to aid in the                         decisions.
          roadmapping.


                                           57
Recap: Tools & Templates

   Tool           Description                  Tool           Description
          Cloud Risk Framework – A                    CSP Project Planning –
          risk reference model that                   Examples of a defined
          identifies the key aspects of               project engagement, with
          cloud risk to be assessed.                  timelines, milestones,
                                                      activities and deliverables.


          Cloud Risk Method –
          Process for applying a risk
          classification to a potential
          cloud solution.




                                          58
Conclusions




              59
Thank You!
mikewalk@microsoft.com
http://www.MikeTheArchitect.com
Follow me on Twitter @MikeJWalker




                               60
Resources
Related Sessions
•   Keynote: Making Business Drive IT Transformation Through Enterprise
    Architecture

•   Track: Architecting the Cloud

Mike Walker’s Blog Links
•   http://www.MikeTheArchitect.com
•   Coming Soon! Cloud Strategy and Planning Articles, Presentation and Webcast
•   IQ Isn’t Enough. Enterprise Architects Must Balance with EQ Driven Approaches -
    http://www.mikethearchitect.com/2011/03/iq-isnt-enough-enterprise-architects-must-
    balance-with-eq-driven-approaches.html
•   The Enterprise Architecture Capability Model (EACM) -
    http://www.mikethearchitect.com/2010/07/the-enterprise-architecture-capability-model-
    eacm.html
© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
  The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT
                                                 MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.



                                                                                                    62

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EA's Must Drive Cloud Strategy Planning

  • 1. Open Group Conference San Francisco EA’s Must Drive Cloud Strategy & Planning Mike Walker | Enterprise Strategy and Architecture | Microsoft Corp. http://www.MikeTheArchitect.com
  • 2. Why Enterprise Architecture Must drive Cloud Strategy & Planning 2
  • 4. State of Affairs Today's Why Enterprise Architects Session End to End Method How Microsoft builds Cloud Strategies 4
  • 5. End to End overview of the Cloud Strategy & Planning (CSP) Framework What to Expect No detailed demos will shown. Expect detailed modules to cover these aspects Why CSP is important to you and your engagements 5
  • 6. Cloud is Here Gartner estimates, over the Over 80% of IT leaders next five years, enterprises indicate that their staff will will spend $112 billion need to develop new skills. cumulatively on cloud services 91% of IT Professionals anticipate in 5 years cloud will overtake on-premises computing 6
  • 7. How is this different from all other technologies ? 7
  • 8. Pervasive and Deep Impacts 8
  • 10. We’ve been down this Road before… 10
  • 11. “50% of all Technology Initiatives are a Waste of money…. “ 11
  • 12. “50% of all Technology Initiatives are a Waste of money…. “ 31% of all projects are cancelled before completion 88% of projects run over schedule, over budget or both 52.7% of projects will cost 189% of their original estimates Average time overrun is 222% of original estimates 12
  • 13. Cloud is Different Pressures on the CIO Disruption in Technology Enablement 13
  • 14. Who do we turn to? 14
  • 15. Why the EA EA is at the heart, a comprehensive view of IT and the business strategy. This allows the business leaders and the CIO to see the impacts of change, decisions and opportunities. - David Wallace, CIO for the City of Toronto 15
  • 16. Why the EA Competencies Methods Tools 16
  • 17. Competencies Cost Control Governance, Regulation and Security Increased Advances in Technology (e.g., Business Demands Cloud, CoIT, etc.) Market Disruptors Optimize IT Heightened Manage Technology Customer Demands Disruptors IT Performance and Economic Impacts Responsiveness Aid with Business Problem Solving Talent Management 17
  • 19. Enterprise Architects connects Strategy to Execution without implementation is “Vision hallucination." – Benjamin Franklin 19
  • 20. Connecting Strategy to Implementation Strategy Initiatives Execution Programs & Projects
  • 21. What Methods can be used? 21
  • 24. Apply TOGAF to Cloud Strategy and Planning Business Transformation Strategy Rationalization Cloud Valuation Planning Distill the business and IT Evaluate a prioritized set of cloud Prioritize investment strategies to identify cloud ready opportunities. Assess business and opportunities, balanced across the capabilities that align to strategy technology capabilities based on enterprise and integrated into a and provide the maximum amount the value and risk they bring the transformation roadmap. of value with low risk to the company. business.
  • 25. The Cloud Strategy & Planning Framework (CSP) 25
  • 26. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments 26
  • 27. Business Value Driven Methodology Market and Business Demands Business Strategy Information Technology Strategy Value Drivers Enabling Capabilities 27
  • 28. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments Embraces & Extends Proven Cloud Practices 28
  • 29. Embraces & Extends Proven Cloud Practices 29
  • 30. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments Embraces & Extends Proven Cloud Practices An Initiative in a Box Enabled by a set of Tools, Guidance & Real-World Examples based on actual customer Engagements 30
  • 31. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments Embraces & Extends Proven Cloud Practices An Initiative in a Box Enabled by a set of Tools, Guidance & Real-World Examples based on actual customer Engagements Connected to Solution Architecture Methods 31
  • 32. Cloud Strategy & Planning Method Business Transformation Strategy Rationalization Cloud Valuation Planning Distill the business and IT Evaluate a prioritized set of cloud Prioritize investment strategies to identify cloud ready opportunities. Assess business and opportunities, balanced across the capabilities that align to strategy technology capabilities based on enterprise and integrated into a and provide the maximum amount the value and risk they bring the transformation roadmap. of value with low risk to the company. business. 32
  • 33. Cloud Strategy & Planning Method Strategy Rationalization 33
  • 34. Rationalize & Distill Value Why Strategy Maps Motivation Model Benefits Dependency Network What Who How Value Chain, Shop, Functional & Organizational Capability Map Network Decomposition When IT Portfolio Plan Roadmap Business Transformation Plan 34
  • 37. Strategy Cloud Valuation CloudBusiness Defined Transformation Example: Cloud Patterning Matching Planning Channel Mgmt. Distribution Claims Sales Business Mgmt. Contract Mgmt. 37
  • 38. Business Strategy Cloud Valuation Transformation Value & Risk Impact Assessment Tool Planning 38
  • 39. Business Strategy Cloud Valuation Transformation Enterprise Risk Tolerance Assessment Planning Tolerance 1. ?? Tolerate Net Loss to the Business Tolerate No Realization of Business Objectives 39
  • 40. Business Strategy Cloud Valuation Transformation Capability Prioritization Planning Prioritized list of cloud opportunity candidates Prioritization Analytics Risk Architectural Organization Technical Capability Business Governance Technical Operations Fit al Readiness Readiness Distribution L L M M M H H Claims VH L H VH H M H 1. Executive Rollup 2. 3. 40
  • 41. Cloud Strategy & Planning Method Cloud Valuation 41
  • 42. Business Strategy Cloud Valuation Transformation Business Capabilities Heat Map Planning Management Control & Core Business Generic Support Functions Internal Control Functions Reporting Planning Distribution Input Management HR Management Business Partner Reporting Proposition Facility Management Management Distribution Channels Risk Management Financial Management Financial Management Support Employee Event Production Reinsurance Management Primary Purchasing Incentives and Commissions Secondary Purchasing Document Management IT Management Communications Output Management Management Financial Processing 42
  • 43. Business Strategy Cloud Valuation Transformation Planning Cloud Risk Assessment Method and Framework Risk Assessment Method Risk Assessment Framework Identify the risks related to deploying a solution in the cloud Identify Assess risks for likelihood and impact to solution components Assess Develop solution or strategy for risk remediation Remediate Incorporate final risk ratings into cloud adoption planning Plan
  • 44. Cloud Strategy & Planning Method • Clarify Business Intent • Identify enabling Identify Innovation-based solutions • Analyze the solutions’ based on Risk & Business Value • Prioritize High Risk Solutions with the Highest Business Value • Detailed assessment • Determine risk tolerance the organization Assess is willing to accept • Understand impact and probability • Apply risk assessments to mitigation architecture & planning Remediate • Determine if solutions are eliminated based on risk tolerance • Identify options and architectures to mitigate risk • The key input into the prioritization activity in the Business Transformation Planning phase Plan • Determines one or more risk mitigation plans for selection 44
  • 45. Microsoft Confidential Bridging Business and IT Capabilities Together
  • 46. Business Strategy Cloud Valuation Transformation Example: Unified Communication Planning Deploy Unified Collaboration for <Enterprise> on using SaaS in a Partner Cloud Valuation Key SaaS 3.08 3.40 3.52 1.00 5 Exponential Returns 4 High Returns PaaS 1.00 1.00 1.00 1.00 3 Moderate Returns 2 Marginal Returns IaaS 3.16 3.32 3.36 1.00 1 Avoid Investment Traditional Private Partner Public Architecture Value Risk Readiness Target Model Reduce 4 - Replace 4 - Important Business 2 - Low Risk Organizational 4 - Minor Gaps Feasibility Complexity of IT Capability Reduce P&C 4- 5 - Ideal Fit 1 - Not Aligned Governance 2 - Low Risk Technical Requirements Risk Customization Increase Value Security 4 - Lack 1 - Marginal and Lower IT 4 - Important Technical Requirements Experience Risk Spend Data 3 - Partially Enable Positive 1 - Marginal 4 - Important Operational Requirements Compatible IT Experience Risk Identity & 4 - Federation w Most Trusted Access Mgmt Config 1 - Not Aligned Insurer 46
  • 47. Cloud Strategy & Planning Method Business Transformation Planning 47
  • 48. Business Strategy Cloud Valuation Transformation Planning Example: Opportunity Prioritization Opportunities in context of value and risk Based on risk and value, the Collaboration, Client Services and Unified Communications opportunities are the low “hanging fruit” Datacenter Servers provide high opportunity, but has higher risk Low Risk High Low Business Value High 48
  • 49. Business Opportunity Dashboard Strategy Cloud Valuation Transformation Planning Initiative Overview Pattern Risk-Adjusted Value Deploy Client Service capabilities for Contoso using Infrastructure- as-a-Service (IAAS) in a Private cloud. Drill down into what client services workloads Contoso wishes to provide: 1. Client Management and Virtualization 2. Client Security 4 High Priority Value Risk (scale: 1 – value not likely realized, 5 – value very likely realized) (scale: 1 – marginal risk, 5 – likely catastrophic damage) • Higher ROI and reduced TCO • This capability directly supports all • Reduced security breaches and end-user Key Benefits Key Risks/Challenges employees, business units, and business disruptions processes • Mitigates business and compliance risk Increase Reduce Enable Most Reduce Value and Business Governance Technical Operational Complexity Positive IT Trusted of IT P&C Risk Lower IT Spend Experience Insurer 4 Risk Risk Risk Risk 2 High 4 1 4 3 4 1 1 2 3 Low Risk Value Readiness Technical Readiness Organizational Readiness Integration Technical Readiness Organizational Organizational Readiness Maturity Staff Concerns Dependencies Score Concerns Score Virtualization platform Security infrastructure Integration with HP 5 Ability to rationalize Current multi-ESP situation Limited knowledge of client platform within Contoso due to 3 BTO outsourcing Semi-prepared Proven Technology Organization
  • 50. Business Strategy Cloud Valuation Transformation Planning Example: Cloud Pattern Matching Name: Mobile Initiative Business Capability: L1: Payments L2: Mobility IT Capability: CRM, Portal, Integration, BI Solution(s): Customer Portal, Mobile App, Micro-Payments Engine, Integration Bus, Reporting A1. Customer Portal SaaS A3. Reporting A2. Online Banking Platform PaaS A4. Data Warehouse – Customer Master IaaS A5. Core Banking Systems A7. Micro-Payment Engine Public Private Community Traditional
  • 51. Business Strategy Cloud Valuation Transformation Planning Example: Cloud Pattern Matching Internet Internet On Premises - Banking Applications Clients Azure Gateway Banking Solution Account Balance Adapter Balance Data Legacy Balance System Web Application Azure Connect Credit Card Adapter Credit Card DB Web Mobile Services Credit Card Systems Web Banking Interfaces Services Banking Application Solution Customer Account Adapter Account DB Customer Account Systems
  • 54. Recap: Method Business Transformation Strategy Rationalization Cloud Valuation Planning • Project charter defining the scope • Supportive Cross-Organization of the analysis Analysis Teams • Defined investment opportunities • Strategic vision for cloud • Current state capability • Prioritized and integrated into a computing assessment business transformation roadmap • High-priority capabilities for cloud • Target capability service and migration deployment patterns • Ensures a clear understanding of • Ensures cloud investments are • Provides a portfolio of the value and risks of the future aligned with IT and business investments, balanced across the strategic business model for cloud strategy enterprise and its capabilities computing • Unlike many thinly-veiled • Microsoft’s capability and • Enables ongoing management of technology-specific approaches, assessment frameworks and investments and continued Microsoft presents a holistic expertise enable a smooth, aligned between strategy and approach which prevents transparent, valuation process architecture fragmentation 54
  • 55. Recap: Method Qualified Quantified Planned Business Transformation Strategy Rationalization Cloud Valuation Planning • Project charter defining the scope • Supportive Cross-Organization of the analysis / ASOW Analysis Teams • Defined investment opportunities • Strategic vision for cloud • Current state capability • Prioritized and integrated into a computing assessment business transformation roadmap • High-priority capabilities for cloud • Target capability service and migration deployment patterns • Ensures a clear understanding of • Ensures cloud investments are • Provides a portfolio of the value and risks of the future aligned with IT and business investments, balanced across the strategic business model for cloud strategy enterprise and its capabilities computing • Unlike many thinly-veiled • Microsoft’s capability and • Enables ongoing management of technology-specific approaches, assessment frameworks and investments and continued Microsoft presents a holistic expertise enable a smooth, aligned between strategy and approach which prevents transparent, valuation process architecture fragmentation 55
  • 56. Recap: Tools & Templates Tool Description Tool Description Charter – Template to Capability Prioritization – authorize the project and Further refinement of each define scope, stakeholders business capability with and timeline respect to cloud risk, fit and readiness Enterprise Capability Cloud Envisioning Assessment – Enterprise Workshop (CEW) – An level 1 capability analysis to executive level workshop to segment a customers establish terms and educate portfolio for the discovery of along with cross-enterprise cloud opportunities. facilitated assessments. Business Heat Map – Capability Profiling – Rollup Graphical view of an dashboard of a given organization based on capability to determine the business capabilities and level of value and risk it cloud attributes like risk, provides in the context of value, fit and readiness cloud. 56
  • 57. Recap: Tools & Templates Tool Description Tool Description Cloud Pattern Valuation – Cloud Opportunity Robust metric driven analysis Dashboard – A dashboard tool used to determine which that provides a complete cloud service and rollup of the Cloud Valuation deployment models should assessments into one sheet be used for a solution. to support decision making. Cloud Pattern Matching – Cloud Strategy Graphical tool to connect Presentation – Template to service and deployment be used to present findings models with business or back to the customer. technical capabilities. Portfolio Analysis – A tool to Cloud Taxonomy –This plot cloud opportunities to a taxonomy provides a way of grid based on Business rationalizing cloud specific Priority, Value, Risk and cloud implementation Effort to aid in the decisions. roadmapping. 57
  • 58. Recap: Tools & Templates Tool Description Tool Description Cloud Risk Framework – A CSP Project Planning – risk reference model that Examples of a defined identifies the key aspects of project engagement, with cloud risk to be assessed. timelines, milestones, activities and deliverables. Cloud Risk Method – Process for applying a risk classification to a potential cloud solution. 58
  • 61. Resources Related Sessions • Keynote: Making Business Drive IT Transformation Through Enterprise Architecture • Track: Architecting the Cloud Mike Walker’s Blog Links • http://www.MikeTheArchitect.com • Coming Soon! Cloud Strategy and Planning Articles, Presentation and Webcast • IQ Isn’t Enough. Enterprise Architects Must Balance with EQ Driven Approaches - http://www.mikethearchitect.com/2011/03/iq-isnt-enough-enterprise-architects-must- balance-with-eq-driven-approaches.html • The Enterprise Architecture Capability Model (EACM) - http://www.mikethearchitect.com/2010/07/the-enterprise-architecture-capability-model- eacm.html
  • 62. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 62

Notas del editor

  1. Source: Gartner, Forecast: Public Cloud Services, Worldwide and Regions, Industry Sectors, 2010-2015Source: IBMTech Trends Survey. October, 2010. Source: Corp Exec Board
  2. Note to Presenter: “domains” are provided by the customer. Business Productivity and Infrastructure capabilities are source from Microsoft’s IO Model
  3. Note to Presenter: Reference Appendix B for Industry Benefits
  4. Note to Presenter: Discuss the risk tolerance for each of the cloud risk control area and capture the risk tolerance based on the color scale