Strategic Planning in E-government has a checkered record of success in many countries. This webinar answers these questions: How does E-government strategy relate to broader government strategic planning and civil service reform? How can strategic planning be improved so that strategic initiatives in E-government might enjoy more prospects for success? What problems still exist with strategic planning models that require solutions? What have been the critical lessons learned in strategic planning over the past 20+ years? It’s been nearly two decades since governments around the world began major strategic planning to guide policy making under the “New Public Management.” Drawing on strategic planning initiatives in the UK, NZ, Canada, Australia, and the United States, Dr. Buss offers managers insights into what worked well, what failed and what remains to be done. The seminar looks closely at strategic planning in the context of strategic leadership, change management, performance management, and civil service reform. A central focus of the seminar will be on e-government. Managers will learn what mistakes to avoid and how to develop state-of-the-art planning for the future.

1. Strategic Planning in Government
Terry F. Buss, PhD
Executive Director
Carnegie Mellon University—Australia
Webinar from
Adelaide, SA
September 14, 2012
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2. Civil Service Reform
Beginning 100 years ago, there have been continuous major civil service reforms
to improve public management....
Performance management—efficiency, effectiveness, economy, accountability,
goals & objectives
Good management practice—flexibility, accountability, responsibility
Budgeting and financial management—keeping control of the money and
integrating performance & management
The first two themes were often intertwined, the third is new
The New Public Management (NPM) in the 1980’s focused attention on strategy
for the first time
http://blog.mile.org/rethinking-strategic-planning-in-e-government/
http://blog.mile.org/rethinking-strategic-planning-in-e-government/

3. Strategic Planning Process
Strategic Planning Strategic Management
http://blog.mile.org/rethinking-strategic-planning-in-e-government/
http://blog.mile.org/rethinking-strategic-planning-in-e-government/
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4. Public Service Values
Governance & Strategic
Results & Performance
Policy & People Citizen
programs
Directions centric
Risk Steward Account-
manag -ship ability
e-ment
Learning, Innovation & Change
Management
Canadian Management Assessment Framework
For Complete PPT &
Video Log on to:
http://blog.mile.org/rethinking-strategic-planning-in-e-government/