Scaling API-first – The story of a global engineering organization
NASJA presentation
1. Who am I
and why I’m
qualified to
talk about
this stuff?
1
2. • I’ve been on social networks
since 1997 and one of the first
to purchase a banner on
Yahoo!
• Successfully branded
companies
• Received various marketing
and social media awards.
• I’ve made many mistakes and
hopefully learned from them
• It’s 7am and Phil couldn’t find
anyone else!!!
5. Enough
about
me, let’s
talk about
you
Cartoonist: Bill Dussinger
6. Serious journalism talent
85% with15+ years of
experience
Source: NASJA 2012 social media survey developed by Out&About Marketing
7. Level of experience with social media
50
37.5
25
12.5
Newbie
Beginner
Intermediate 0
Advanced
Expert
Source: NASJA 2012 social media survey developed by Out&About Marketing
8. 64% of intermediate/
advanced users will hire
someone to help them
with social media
compared to 29% of
new/beginner users
9. Personal and business use
Facebook
Video Personal
Business
LinkedIn
Twitter
Blogs
G+
Reviews
Photos
0 25 50 75 100
Source: NASJA 2012 social media survey developed by Out&About Marketing
10. How much time do you spend on social media?
0 0 0
0
0
0
58%
spend 1-3
1-7 4-7
hours 8-11
12-20
21-40
40+
I'm on social media 24/7
Source: NASJA 2012 social media survey developed by Out&About Marketing
11. Do you monitor your reputation
online?
Yes
39% No
61%
Source: NASJA 2012 social media survey developed by Out&About Marketing
12.
13. How are your efforts going to change?
30
23
15
8
0
Facebook Twitter Blog Video LinkedIn Pinterest Flickr Instagram Foursquare Yelp Trip Advisor Google+
Increase Decrease Don’t know
Source: NASJA 2012 social media survey developed by Out&About Marketing
14. Biggest challenge? - TIME
Time
Proving the value
Measuring effectiveness
Staffing
Lead generation
Dealing with negative comments
ulling budget away from other sources
Increasing engagement
Content creation
Legal
Staying on top of trends
Objective journalism
Growing my network
0 0 0 1 1
Source: NASJA 2012 social media survey developed by Out&About Marketing
15. “Don't say you don't have enough time.
You have exactly the same number of
hours per day that were given to Helen
Keller, Pasteur, Michaelangelo, Mother
Teresa, Leonardo da Vinci, Thomas
Jefferson, and Albert Einstein.”
H. Jackson Brown, Jr. (American best selling writer, author of
Life's Little Instruction Book)
16. “Social media is
people using
technology to
communicate”
Milena Regos
21. 38% trust business to do what is right
18% trust advertising
20% believe what they hear from the
news
42% believe in ghosts
76% believe in miracles
Source: AdWeek Dec 09, Edelman 2009, Poll Harris Interactive 2009
22. 92% trust
recommendations
from people they
know
Source: AdWeek Dec 09
23.
24. Audiences turn to web
20
15
10
17.5
5
0 -1.5
-3.4 -5 -6
-5 -8.9
-13.7
-10
-15
Online Local TV Network TV Newspapers Audio Magazines Cable TV
Percentage change in audience 2009-2010. The State of the News Media 2011 - An Annual Report on American Journalism
25. SOCIAL IS THE NUMBER 1 ACTIVITY ON THE
NET
more popular than email, porn and search
41. 5. Learn how to use the
• RSS feed
tools
• Google Alert/Twitter search
• Blog
• Twitter
• Facebook
• LinkedIn
• Relevant blogs and forums
• HARO (Help a Reporter Out)
• Pitch Engine
• MicroPR
42. 6. Build your tribe
• Put your audience needs first. Be relevant.
• Start small. Plan for growth
• Lead with passion
• Connect with people where they already
are
• Post interesting/quality content
• Provide value. Be consistent.
• It’s not about the fans and followers
42
43. 7. Measure and adjust
• Web traffic
• Reach of network
• Share of Voice
• Business leads
• $$$
51. Questions?
• How to use Skype?
• it
is all about elbow grease and a positive message
that differentiates you from the rest of the crowd?
• How can make money on blogs that appear on
very legitimate media blog sites?
• What do you see as the future of apps?