12. MindShare 360°Retail IT Management Control and protect every hardware at stores Regaining control of IT
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21. Services Summary MindShare 360° Retail IT Management Services Store roll outs: Timely deployment and roll out of stores & outlets across India POS hardening: Remove un-authorized software and ensure ongoing license control and IT policy compliance. “ Proactive” Preventive Maintenance: Proactive patching, anti virus, spyware management, cookie cleaning, disk de-fragmentation and hard disk monitoring POS uptime monitoring and reporting: Ensure POS uptime and proactive troubleshooting. We provide on site and remote services during your business hours covering peak business on week ends and holidays. Helpdesk & POS application support: Database indexing, Database attachment, Application corruption and reloading, remotely/onsite 365 days of the year. Asset Management: Comprehensive Asset inventory report on demand. Inventory details includes hardware, service tags, software and applications. Warranty Uplift: Get on site spare support from MindShare spare pool without waiting for your OEM Warranty with committed service level agreement.
22. MindShare 360°Server Management “ All too often, mundane tasks only get partial attention regardless of how critical they are. Worse yet, these tasks get lost in the pile of prioritized projects and never get completed. Regaining control of IT
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25. MindShare 360° Desktop Management “ Workstations are like screen doors into your network. If you don’t maintain them, bugs get in. Like screen doors, they need continual maintenance”. Regaining control of IT
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29. MindShare 360° Network & Security “ An overworked IT staff trying to stay on top of intrusion prevention and detection is like using duct tape to patch a leaky pipe.” Regaining control of IT