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Advertising Strategy

                     Week 8
                    Fall 2007




Ganesh Iyer
                                     1
Advertising Planning Process


   Brand Positioning                              Target Market


                         Advertising Objectives


                            Budget Decisions


              Creative Strategy           Media Strategy


                          Campaign Evaluation
Ganesh Iyer
                                                                  2
Advertising Objectives


      Create awareness for new products

      Inform consumers
              » of product features and benefits
              » price changes
              » Important for building primary demand

      Persuasion
              » Build brand preference or change buyer perceptions
              » especially important for building demand in competitive markets.

      Reminder advertising: maintain top-of-mind awareness




Ganesh Iyer
                                                                                   3
Hierarchy of effects
              Communication Process


                    Awareness



                     Interest



                  Liking, Preference



                  Purchase, Action



Ganesh Iyer
                                       4
Creative Strategy


             Develop the USP “unique selling proposition” or the “Creative
              Hook”

      Unique Selling Proposition
       Translates “brand positioning” into a compelling message.


             Objective is “Memorability”




Ganesh Iyer
                                                                              5
Creative Strategy:
                      Emotional vs. Rational Appeal


      Emotional = appeal to psychological, social or symbolic needs. “Pull at the
        consumer’s heartstrings”

      Rational = provide information about functional and utilitarian aspects of
         the products.

      Shift towards emotional execution strategy in the later part of the product
         lifecycle
           » Intense competition and proliferation of substitutable products
              (Michelin)
           » Critical to increase “Product involvement”
           » http://www.youtube.com/watch?v=sIkQRXkpwQI
           » http://www.youtube.com/watch?v=SdPLf3FoInE

Ganesh Iyer
                                                                                    6
Taxonomy of Emotional Appeals

      Fear appeal
       can be an effective motivator but has the danger of alienating
        consumers
              » Show the consumer how to avoid the problem.
              » Provide concrete supporting information




Ganesh Iyer
                                                                         7
Taxonomy of Emotional Appeals


      Humor
              »   “Memorability” device.
              »   Humor should not clutter the product benefits.
              »   Execution detail: Show consumer how to avoid the problem.
              »   Pre-test to check if consumer
                   – i) recalls product benefit
                   – Attitude_product versus Attitude_ad = will the message be persuasive and will the
                     product be taken seriously.
              » http://www.youtube.com/watch?v=kVCGBohc20k&mode=related&search=
              » http://www.youtube.com/watch?v=f3mXaATLeRM
              » http://www.youtube.com/watch?v=zV-yGp4l8B8

      Fantasy
              » seen often in cosmetics advertising
              » http://www.youtube.com/watch?v=r1g5qcKcVCM

Ganesh Iyer
                                                                                                         8
Types of Rational / Informational Appeal


      Technical Expertise or Scientific Evidence: (Crest…“Look ma no
        cavities”)

      Comparative: Product features vs. competition (Nike vs. Reebok)
               » http://www.youtube.com/watch?v=xhiyDQNmEjY

             Advantages
               » High ability to get attention
               » Helps in competitive positioning

             Disadvantages
               » Advertise the competition. Makes competition more salient.
               » Can use only if there is clear objective superiority for the advertised
                  attribute.

Ganesh Iyer
                                                                                           9
Media Decisions


             Define the target market.

      Quantitative Measures
             Reach: the percentage of people in the target market who are exposed
              to the ad campaign during the defined time duration
               » 70% of the target market during the first three months of the
                   campaign

             Frequency: A measure of how many times an average individual in the
              target market who have been reached .




Ganesh Iyer
                                                                                     10
Media Decisions


      Advertising Exposure
             Gross Rating Points = 70(Reach) 4(Frequency) = 280 GRP’s
             1GRP = 1 exposure to 1% of the audience.

      Qualitative Measures
       Impact; is the qualitative aspect of the medium
               » Newsweek vs. The National Enquirer
               » Sports illustrated vs. Time for tennis racquets

             Trade-off between reach and frequency

             Pulsing vs. Continuity
               » Pulsing most critical for new products. Why?
               » Continuity needed when faced with intense competition
Ganesh Iyer
                                                                         11
Message



      Good advertising creative strategy translates the brand’s
        positioning statement into a persuasive and memorable
        message. A great creative will provide lasting impact even if
        advertising budgets are constrained.

      “ How you say it is as critical as what you say”




Ganesh Iyer
                                                                        12
       http://www.youtube.com/watch?v=cQZYAd3g8-g




Ganesh Iyer
                                                           13

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Advertising fall07

  • 1. Advertising Strategy Week 8 Fall 2007 Ganesh Iyer 1
  • 2. Advertising Planning Process Brand Positioning Target Market Advertising Objectives Budget Decisions Creative Strategy Media Strategy Campaign Evaluation Ganesh Iyer 2
  • 3. Advertising Objectives Create awareness for new products Inform consumers » of product features and benefits » price changes » Important for building primary demand Persuasion » Build brand preference or change buyer perceptions » especially important for building demand in competitive markets. Reminder advertising: maintain top-of-mind awareness Ganesh Iyer 3
  • 4. Hierarchy of effects Communication Process Awareness Interest Liking, Preference Purchase, Action Ganesh Iyer 4
  • 5. Creative Strategy  Develop the USP “unique selling proposition” or the “Creative Hook” Unique Selling Proposition  Translates “brand positioning” into a compelling message.  Objective is “Memorability” Ganesh Iyer 5
  • 6. Creative Strategy: Emotional vs. Rational Appeal Emotional = appeal to psychological, social or symbolic needs. “Pull at the consumer’s heartstrings” Rational = provide information about functional and utilitarian aspects of the products. Shift towards emotional execution strategy in the later part of the product lifecycle » Intense competition and proliferation of substitutable products (Michelin) » Critical to increase “Product involvement” » http://www.youtube.com/watch?v=sIkQRXkpwQI » http://www.youtube.com/watch?v=SdPLf3FoInE Ganesh Iyer 6
  • 7. Taxonomy of Emotional Appeals Fear appeal  can be an effective motivator but has the danger of alienating consumers » Show the consumer how to avoid the problem. » Provide concrete supporting information Ganesh Iyer 7
  • 8. Taxonomy of Emotional Appeals Humor » “Memorability” device. » Humor should not clutter the product benefits. » Execution detail: Show consumer how to avoid the problem. » Pre-test to check if consumer – i) recalls product benefit – Attitude_product versus Attitude_ad = will the message be persuasive and will the product be taken seriously. » http://www.youtube.com/watch?v=kVCGBohc20k&mode=related&search= » http://www.youtube.com/watch?v=f3mXaATLeRM » http://www.youtube.com/watch?v=zV-yGp4l8B8 Fantasy » seen often in cosmetics advertising » http://www.youtube.com/watch?v=r1g5qcKcVCM Ganesh Iyer 8
  • 9. Types of Rational / Informational Appeal Technical Expertise or Scientific Evidence: (Crest…“Look ma no cavities”) Comparative: Product features vs. competition (Nike vs. Reebok) » http://www.youtube.com/watch?v=xhiyDQNmEjY  Advantages » High ability to get attention » Helps in competitive positioning  Disadvantages » Advertise the competition. Makes competition more salient. » Can use only if there is clear objective superiority for the advertised attribute. Ganesh Iyer 9
  • 10. Media Decisions  Define the target market. Quantitative Measures  Reach: the percentage of people in the target market who are exposed to the ad campaign during the defined time duration » 70% of the target market during the first three months of the campaign  Frequency: A measure of how many times an average individual in the target market who have been reached . Ganesh Iyer 10
  • 11. Media Decisions Advertising Exposure  Gross Rating Points = 70(Reach) 4(Frequency) = 280 GRP’s  1GRP = 1 exposure to 1% of the audience. Qualitative Measures  Impact; is the qualitative aspect of the medium » Newsweek vs. The National Enquirer » Sports illustrated vs. Time for tennis racquets  Trade-off between reach and frequency  Pulsing vs. Continuity » Pulsing most critical for new products. Why? » Continuity needed when faced with intense competition Ganesh Iyer 11
  • 12. Message Good advertising creative strategy translates the brand’s positioning statement into a persuasive and memorable message. A great creative will provide lasting impact even if advertising budgets are constrained. “ How you say it is as critical as what you say” Ganesh Iyer 12
  • 13. http://www.youtube.com/watch?v=cQZYAd3g8-g Ganesh Iyer 13