This document summarizes mail handling procedures in large organizations. It describes the main areas of the mail room - the incoming area where mail is sorted, opened, and distributed, and the outgoing area where mail is collected, sorted, weighed, and sent to the post office. It also discusses electronic methods of receiving mail like email and fax, as well as advantages and disadvantages of electronic communication versus traditional mail.

1. Mail Handling Standard Grade Administration Unit 2d

4. Example of a Mail Room Incoming Area Outgoing Area Desk Desk Photo- Copier Pigeon Holes Shredder Franking Machine Folding/Inserting Machine Scales

6. Ways of receiving mail Postperson Courier Private Box/PO Box Voicemail Fax Machine E-Mail

7. Dealing with Incoming Mail The procedure for dealing with incoming mail is Sort Mail Open Mail Remove Contents Date Stamp Mail Check & Attach Enclosures Sort Mail into Departments Deliver Mail to Departments

11. Dealing with Outgoing Mail The procedure for dealing with outgoing mail is Collect Mail Sort Mail 1 st /2 nd etc Weigh Letters or parcels Stamp or Frank mail Deliver mail To Post Office