2. Overview
• Value Proposition
• About CFMC
• Products
• Value Added Services
• Why we’re Different
• Contact Information
• Summary
3. Value Proposition
• CENTURY BUSINESS DEFINITION
•
• For over 50 years, Century Fasteners and Machine Company (CFMC) has provided a complete range of
engineered fasteners for the most demanding industrial applications including aerospace, military, government,
transportation, and commercial. More recently, Century has expanded its offerings to include a wide variety of
close-tolerance machined and stamped metal components and assemblies.
•
• Currently, CFMC has the following certifications:
•
• ISO 9001:2008
• WBE – Women Owned Business
• EDWOSB – Economically Disadvantaged Women-owned Small Business
• DBE – Disadvantaged Business Enterprise
•
• CFMC’s unique certification profile coupled with its broad range of engineered manufacturing capabilities
positions CFMC to compete effectively in a wide range of markets, including, but not limited to, Aerospace and
Government, as large users are recognizing and giving priority through set aside programs to businesses which
have qualified to the specifications above. Further, this allows CFMC to be a qualified Class 2 and 3 threaded
fastener distributor to the government. Since mid-2010, CFMC has upgraded its inspection capability and now
performs rigorous incoming and outgoing inspection per MIL-I-45208A.
4. Value Proposition, cont.
• Growth Strategy Elements
•
• Focus on the Customer: CFMC understands that time is crucial and most stock item order will ship out within 24 hours from the time
it is placed. If an item is not in stock our team pre-expedites all orders to ensure prompt and accurate lead times are met. This
commitment to service is a core element of the company mission:
•
• Century Fasteners knows that high quality products and competitive pricing is a requirement for all its customers. For over 50
years Century has met these requirements. However, we also realize that delivering a superior customer experience involves
more than product quality and pricing. We spend the time to learn about your individual needs and tailor our delivery system to
meet them. We strive to be a true partner to our customers. It is personal and we make it our number one priority.
•
• Gail Glasser has made personal selling her top priority and has received a very positive response from both customers and prospects,
who desire a more committed partnership.
•
• Concentrate on diversity buying situations: A wide range of selling opportunities, from Government work to companies with
diversity initiatives, is available for CFMC due to its unique status. These opportunities will be the focus of the company’s outreach
efforts.
•
• Partner with select manufacturers: CFMC believes that strong partnerships with its suppliers are key to its partnerships with its
clients. CFMC has developed several key partnerships to target specific market opportunities which fit Century’s strategic position.
Century will continue to expand its role as a contract manager for sales to its target customers.
5. Value Proposition, cont.
• The CFM Value Proposition
•
• The key to CFMC’s success will not be in the product, per se, but in how CFMC manages the delivery system. As
a small company, CFMC will be able to develop a deep understanding of each customer and its needs. CFMC
will focus on building a delivery system that minimizes the customers’ time commitment. Answering all
incoming calls personally so a second call doesn’t have to be made
• Stressing 1st call resolution which includes getting all the relevant information
• Published and predictable quotation turnaround times
• Pre-expediting orders to insure that vendor delivery dates are being met
• Maintaining buffer stock for high volume parts
• VMI programs for select high volume parts
• Incoming and outgoing product inspection
• Complete documentation support for all relevant orders
• Kitting Solutions
•
• A well-managed delivery system will focus on reliably meeting the customers’ expectations. As such, this will
provide the platform for moving the customer base from satisfied to loyal. Loyal customers buy more, do not
shop around and recommend the company to others. To get customers to this level, CFMC must do more than
have a reliable and repeatable delivery system coupled with high quality products at fair prices.
6. About CFMC
• Name: Century Fasteners & Machine Co., Inc
• Established: 1957
• Owner: Gail Glasser (Second Generation)
• Supplier Diversity: Woman-Owned Small Business
(WOSB) SBA 8(m) Program
• DUNS: 025075185
• CAGE: 7P578
• Markets: Aerospace, Defense, Military and
Transportation
7. Products
• Bolts Bearings Screws
• Nuts Retaining Rings Pins
• Self Locking Nuts Metric Fasteners Clamps
• Fittings Lockwire Inserts
• Washers Standoffs Rivets
• Eyelets Studs Terminals
• Grommets Spacers Orings
• Seals Gaskets Lockwashers
•
• Just to name a few
8. Value Added Services
Custom Designed Kits
– Working with our partners (customer’s) we gather the information needed
to custom design kits to fill our customer’s needs, while reducing their
administrative supply chain costs.
VMI (Vendor Managed Inventory)
– Ideal for high volume consumable products.
– Designed to eliminate stock outages.
– Reduces supply chain costs
– Fewer dollars committed to inventory
9. Why We’re Different
• Manufacture. We are a specialty/custom parts manufacture, we do
however reserve the right to farm out the manufacturing process if we
feel we can save our partner’s additional money.
• Distributor. Fully stocking distributor of all AN, MS, NAS, NASM, and AS
fasteners and fittings.
• Quality. ISO 9001:2008 certified, inspections per MIL-I-45208A
standards.
• Diversity. We are one of the leading woman-owned specialty
manufacture/distributor in the Midwest.
• Special Training. Gail Glasser is a graduate of the SBA e200 Program, and
CFS (Certified Fastener Specialist).
• Experience. Staff has more then 50 years in the Aerospace Hardware
industry.
11. NAICS Codes
• 332722 Bolt, Nut, Screw, Rivet, and Washer Manufacturing
• 332992 Small Arms Ammunition Manufacturing
• 332993 Ammunition Manufacturing
• 332994 Small Arms Manufacturing
• 332995 Other Ordinance and Accessories Manufacturing
• 332999 All Other Miscellaneous Fabricated Metal Product Mfg.
• 423510 Metal Service Center & Other Metal Wholesalers
• 423710 Hardware Merchant Wholesalers
• 423840 Industrial Supplies Merchant Wholesalers
• 444130 Hardware Stores
12. Contact Info
Physical Address:
Century Fasteners & Machine Co., Inc
4155 N. Rockwell Street
Chicago, IL 60618
773-463-3900 (Phone)
773-463-7474 (Fax)
www.cfmcusa.com (Wesite)
13. Summary
• CFMC is a specialized U.S. DFAR Standard manufacture/Distributor of
high quality Fasteners, Bolts, Clips, Nuts and Metal Component that
supports the U.S. Military, Defense, Aerospace and Transportation
Industries.
• CFMC can help meet the requirements for:
– Surge Capacity
– Prototype Ammunition/Small Arms
– Economically Disadvantaged Woman Owned Small Business (EDWOSB)
– Value Added Services
14. Summary, cont.
• The key to developing loyal customers lies in recognizing that buyers are
people first and buyers second. Like us, they have a range of emotions
including fears, aspirations, needs, wants, etc. CFMC recognizes this and will
build trust by:
• Determining what is important to each buyer through open and frequent
conversation
• Communicate bad news quickly and couple it with a resolution proposal
• Ask for customer feedback and act on it
• Show appreciation in small ways frequently
• Treat each customer with respect every time
• Enjoy the relationship and make it fun (a good laugh goes along way)
• Recognize that despite the business relationship, we are still human
• Truly seek to find ways to make the buyer successful
15. Quality
ISO9001:2008
EDWOSB Performance
World Class
Value added
Customer
Services
Service
Notas del editor
Wedge transition for circular graphics(Basic)Tip: This transition can be used with SmartArt Cycle layouts, pie charts, or other circular graphics.To reproduce the SmartArt effects shown on this slide, do the following:On the Home tab, in the Slides group, click Blank.On the Insert tab, in the Illustrations group, click SmartArt.In the Choose a SmartArt Graphic dialog box, in the left pane, click Cycle.In the Cycle pane, click Radial Cycle (third row, first option from the left), and then click OK to insert the graphic into the slide.To create a fifth circle shape, select the small circle at the bottom of the graphic, and then under SmartArtTools, on the Design tab, in the CreateGraphic group, click the arrow next to AddShape, and click AddShapeAfter.Select the graphic, and then click one of the arrows on the left border. In the Type your text here dialog box, enter text.On the slide, select the graphic. Under SmartArtTools, on the Design tab, in the SmartArtStyles group, click ChangeColors, and then under Colorful click Colorful Range – Accent Colors 4 to 5 (fourth option from the left).Under SmartArtTools, on the Design tab, in the SmartArtStyles group, click More, and then under 3-D click Polished (first row, first option from the left).To reproduce the transition effects on this slide, do the following:On the Transitions tab, in the Transitionto This Slide group, click the More arrow, and then under Exciting, click Clock (fourth option from the left).In the Transition to This Slide group, click Effect Options and then click Wedge.To reproduce the background effects on this slide, do the following:Right-click the slide background, and then click Format Background. In the Format Background dialog box, click Fill in the left pane, select Gradient fill in the Fill pane, and then do the following:In the Type list, select Radial.In the Direction list, click From Center (third option from the left).Under Gradient stops, click Add gradient stop or Remove gradient stop until two stops appear on the slider, then customize the gradient stops as follows:Select the first stop on the slider, and then do the following:In the Position box, enter 10%.Click the button next to Color, and then under Theme Colors click White, Background 1 (first row, first option from the left).Select the last stop on the slider, and then do the following: In the Position box, enter 100%.Click the button next to Color, and then under Theme Colors click Black, Text 1 (first row, second option from the left).
