PeopleSoft 9.1 Upgrade for a Leading Education Services Company.

1. Case Study Higher Education
PeopleSoft 9.1 Upgrade for a Leading Education Services Company
Client Overview
The Client is a leading educational services company with more than eighty campuses which are located across U.S., France, Italy and the United Kingdom
offering doctoral, master’s, bachelor’s and associate degrees and diploma and certificate programs. It has more than 13000 employees, 116000 students
and around 450000 alumni.
Business Need • SIT & UAT Phase: Test script creation,
To stay ahead of the competition, the client had to access critical information and integrate User training and providing fixes for
it with existing processes. The company wanted an upgrade, and streamline the processes defects/gaps.
in the existing system, including module General Ledger, Asset Management, Accounts • GO LIVE and Post Production Support
Payables, Expense, Project Costing & Purchasing/eProcurement . Phase: Bug fixes/defect fixes post
production.
Scope
• Perform technical upgrade of PeopleSoft Financials v8.8 to PeopleSoft Financials v9.1 Technical Environment
and PeopleTools v8.49 to v8.50 • PeopleSoft Finance 9.1
• Provide PS ADMIN support for Upgrade • People tools 8.50.11
• Perform fit-gap analysis during assessment phase • SQR 8.50
• To retrofit client’s existing PeopleSoft Financials customization based on Keep / Drop • Crystal Report 2008 SP1
decisions
Challenges Faced Business Benefits
• Delay in the release of Multi-Lingual scripts from Oracle • Increased employee productivity
• Ensuring smooth upgrade without affecting Business-As-Usual process • Significant improvement in decision
• Lack of proper documentation on the existing customizations making process
• Frequent scope changes resulting in delays • Reduction in Total cost of ownership
Solution
With a team strength of 19, Hexaware managed to cut project cost as well as
time-to-market via offshoring. With a stringent timelines to adhere to, Hexaware deployed
its proprietary methodology SPEED, built on best practices that have been distilled from
decade old experience in PeopleSoft Upgrades. This methodology helped Hexaware to
successfully address the challenge of incorporating routine scope changes while ensuring
minimum downtime.
Methodology
Using the SPEED methodology the whole project into manageable phases and thus
minimizing the project risk. The project was divided into the following phases
• Discover Phase: It included System Study, Fit/Gap Analysis
• Upgrade Phase: It included upgrading application to higher version
• Implementation and Test Phase: It included retrofitting online and batch
customizations, preparation of unit test plan and unit testing
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