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EXPLORING MINNESOTA’S
DIGITAL DIVIDE
BEFORE WE BEGIN:
WHERE ARE WE COMING FROM?
 What   does Technology represent to
 you?
CONSIDERING OTHER PERSPECTIVES
 Ifyou are a 45-year old Mexican
  immigrant mother of two high school
  students, who does not own (and has
  never owned) a computer, what might
  Technology represent to you?
CONSTRUCTING UNDERSTANDING
 Answer the questions with what you
  know currently.
 Leave space to revise or add to your
  answers at the end of the afternoon.
IN THE 90S AND EARLY 2000S:
   “Digital Divide” described a clear division between
    those who had access to the Internet and those
    who did not.
                                                Haves


    Have
    Nots
TODAY IT’S MESSIER.




                      Sorta
                      Haves
                              Haves

  Have Nots
LAYERS OF INTERNET EQUALITY

     Peak access

                 Literacy
                  Limits

                Obstacles
             to Effective Use

                No Access
OBSTACLES TO EFFECTIVE USE
Most Minnesotans (91%) have some
access to the Internet (mainly at home,
work, or a library). However, they may
encounter significant obstacles to using
their Internet connection to fully participate
in the activities that matter to them. They
may have a slow connection, old
computers, or spotty cell phone
connectivity; websites may be blocked (e.g.
at work or school); time limits may be
imposed; hours may be limited; they may
be barred from using the Internet for
personal reasons at work, or there may be
little or no technical assistance available
should something go wrong.
DIGITAL LITERACY LIMITS
Other Minnesotans have full, unrestricted
Internet access but lack the Digital Literacy
skills to use it effectively. Their use of the
Internet may be “shallow” – mainly email
and search. They may fail to take full
advantage of opportunities for online
learning, social networking, creative
expression, citizenship, entrepreneurship,
etc. As parents, they may feel
underprepared to guide their children’s use
of Internet technologies. Children may use
the Internet solely for entertainment,
neglecting the educational opportunities it
could afford them.
PEAK ACCESS

Many Minnesotans have full, unrestricted
Internet access and the skills and
knowledge to use it effectively. Their use
of the Internet is rich and meaningful,
contributing to their personal and
professional lives. Making this level of
access available to all Minnesotans is the
goal.
INTERNET ACCESS (ANYWHERE)
2010 Data*:
 91% of Minnesotans access the




                                         Technology Assessment 2010
                                         Source: Connect Minnesota Residential
  Internet

  BUT:
 Only 61% of Minnesotans earning less
  than $15,000 a year and 73% of
  Minnesotans earning $15,000 to
  $25,000 a year access the Internet
EXPLORING THE DATA
 Beyond   low-income:
  Who are the “haves” and “have nots”
  in Minnesota today?
 www.connectmn.org/survey-
  results/residential
MOST LIKELY TO BE AMONG THE
“HAVE NOTS”
 Seniors
 Non-native  speakers of English




                                        Differences Report
                                        Source: Pew Internet 2012 Digital
 Rural residents
 Adults with less than a high school
  education
 Low-income adults
 Adults with disabilities
Sources: Pew Internet 2012 Digital Differences Report;
                            Connect Minnesota 2010 Residential Technology
                            Assessment
WHY NOT SUBSCRIBE TO BROADBAND



                                   Lack of (perceived) relevance


                                                                    Nationwide:
                                  Minnesota:
INTERNET?




                                                                     Cost
THE RISE OF MOBILE
 Youth of all groups, plus many minority
 groups historically impacted by the




                                            Differences Report
                                            Source: Pew Internet 2012 Digital
 Digital Divide are adopting mobile
 Internet at a rapid pace:
    Low-income adults
    African Americans
    Hispanic Americans
THE RISE OF MOBILE
 Nationwide, 31% of cell Internet users
  say they mostly go online with their




                                           Differences Report
                                           Source: Pew Internet 2012 Digital
  phone
 About one third of these adults have
  no other Internet access
IS YOUR CONTENT MOBILE-FRIENDLY?
 "Ifyour organization’s information is not
  available on a small screen, it’s not
  available at all to people who rely on their
  mobile phones for access. That’s likely to be
  young people, people with lower household
  incomes, and recent immigrants."
       Susannah Fox, The Power of Mobile, 2010
MOBILE IS CLOSING THE DIVIDE, BUT
 Mobile isn’t a full replacement for
  computer Internet access.
 Try doing this on your phone:
     Job or college application
     FAFSA application
     Online courses
MOBILE FOR OUTREACH & EDUCATION
 Example:   www.text4baby.org
 Sends  free health-related text messages to
  expecting mothers and mothers of new
  babies.
 Demonstrated changes in behavior such as
  fewer missed doctor appointments or
  immunizations and better communication
  with doctors.
MOBILE HAS HUGE POTENTIAL:
TABLE BRAINSTORM

 What
     could you do with text
 messaging in your program?
WHAT IS THE ROLE OF SCHOOLS IN
ADDRESSING THE DIGITAL DIVIDE?

Secretary of Education Arne Duncan on
the “Opportunity Gap”
http://www.pbs.org/wgbh/pages/frontline/digitalnation/learning/schools/the-new-
digital-divide.html
ACCESS BUT WITH OBSTACLES:
TYPICAL FOR SCHOOLS

Arizona State University Professor
James Paul Gee on the obstacles
to digital inclusion in schools:
http://www.pbs.org/wgbh/pages/frontline/digitalnation/learning/literacy/m
oby-what-1.html?play
THINK – PAIR – SHARE
 To  what extent are Minneapolis Public
  Schools the “places of opportunity” that
  Secretary Duncan describes?
 What obstacles or barriers to digital
  inclusion or digital literacy instruction do you
  see in your setting or confronting your
  clients?
 What steps can we take to address the fear
  problem that Professor Gee talks about?
THE WIDENING USAGE GAP
 Broadband     users do more:
    An average of 7 activities/day vs. 3 for




                                                Mobile" 2010
                                                Source: Susannah Fox, "The Power of
     dial-up users
 Mobile   users do more:
    Mobile Internet users are more likely to
     create & share content
USAGE GAP = SKILLS GAP
 Those   who do more become more
  technologically proficient, improving
  their skills more rapidly
 Those with no access or limited
  access fall farther behind
EDUCATION IS KEY
 Increasing   access is crucial but not
  sufficient to close the Digital Divide.
 Digital literacy instruction for both
  children and parents is necessary to
  close the knowledge & skills gap.
WHERE CAN ADULTS GET TRAINING?
 Federal  BTOP (Broadband Technology
  Opportunities) Grants are creating online
  and F2F programming throughout MN.
  http://mnliteracy.org/services/learner-web
 “Every Community Online” free online
  training: http://www.connectmn.org/every-
  community-online
 Call, Text or Search the Adult Literacy
  Hotline to find classes:
  http://mnliteracy.org/hotline
COMPUTERS & CONNECTIONS FOR
LOW-INCOME FAMILIES
   Comcast Internet Essentials:
    www.internetessentials.com

   Century Link Internet Basics:
    www.centurylink.com/home/internetbasics

   PCs for People
    www.pcsforpeople.com

   Free Geek
    freegeektwincities.org
REFERENCES
   ConnectMN.org
   Edutopia.org
    http://www.edutopia.org/digital-divide-technology-access-
    inclusion
    http://www.edutopia.org/blog/bridging-the-new-digital-
    divide-lori-day
   PBS.org – “Digital_Nation”
    http://www.pbs.org/wgbh/pages/frontline/digitalnation/
   PewInternet.org
    http://pewinternet.org/Commentary/2010/September/The-
    Power-of-Mobile.aspx
    http://pewinternet.org/Topics/Demographics/Digital-
    Divide.aspx

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Exploring Minnesota's Digital Divide

  • 2. BEFORE WE BEGIN: WHERE ARE WE COMING FROM?  What does Technology represent to you?
  • 3. CONSIDERING OTHER PERSPECTIVES  Ifyou are a 45-year old Mexican immigrant mother of two high school students, who does not own (and has never owned) a computer, what might Technology represent to you?
  • 4. CONSTRUCTING UNDERSTANDING  Answer the questions with what you know currently.  Leave space to revise or add to your answers at the end of the afternoon.
  • 5. IN THE 90S AND EARLY 2000S:  “Digital Divide” described a clear division between those who had access to the Internet and those who did not. Haves Have Nots
  • 6. TODAY IT’S MESSIER. Sorta Haves Haves Have Nots
  • 7. LAYERS OF INTERNET EQUALITY Peak access Literacy Limits Obstacles to Effective Use No Access
  • 8. OBSTACLES TO EFFECTIVE USE Most Minnesotans (91%) have some access to the Internet (mainly at home, work, or a library). However, they may encounter significant obstacles to using their Internet connection to fully participate in the activities that matter to them. They may have a slow connection, old computers, or spotty cell phone connectivity; websites may be blocked (e.g. at work or school); time limits may be imposed; hours may be limited; they may be barred from using the Internet for personal reasons at work, or there may be little or no technical assistance available should something go wrong.
  • 9. DIGITAL LITERACY LIMITS Other Minnesotans have full, unrestricted Internet access but lack the Digital Literacy skills to use it effectively. Their use of the Internet may be “shallow” – mainly email and search. They may fail to take full advantage of opportunities for online learning, social networking, creative expression, citizenship, entrepreneurship, etc. As parents, they may feel underprepared to guide their children’s use of Internet technologies. Children may use the Internet solely for entertainment, neglecting the educational opportunities it could afford them.
  • 10. PEAK ACCESS Many Minnesotans have full, unrestricted Internet access and the skills and knowledge to use it effectively. Their use of the Internet is rich and meaningful, contributing to their personal and professional lives. Making this level of access available to all Minnesotans is the goal.
  • 11. INTERNET ACCESS (ANYWHERE) 2010 Data*:  91% of Minnesotans access the Technology Assessment 2010 Source: Connect Minnesota Residential Internet BUT:  Only 61% of Minnesotans earning less than $15,000 a year and 73% of Minnesotans earning $15,000 to $25,000 a year access the Internet
  • 12. EXPLORING THE DATA  Beyond low-income: Who are the “haves” and “have nots” in Minnesota today?  www.connectmn.org/survey- results/residential
  • 13. MOST LIKELY TO BE AMONG THE “HAVE NOTS”  Seniors  Non-native speakers of English Differences Report Source: Pew Internet 2012 Digital  Rural residents  Adults with less than a high school education  Low-income adults  Adults with disabilities
  • 14. Sources: Pew Internet 2012 Digital Differences Report; Connect Minnesota 2010 Residential Technology Assessment WHY NOT SUBSCRIBE TO BROADBAND  Lack of (perceived) relevance Nationwide: Minnesota: INTERNET?  Cost
  • 15. THE RISE OF MOBILE  Youth of all groups, plus many minority groups historically impacted by the Differences Report Source: Pew Internet 2012 Digital Digital Divide are adopting mobile Internet at a rapid pace:  Low-income adults  African Americans  Hispanic Americans
  • 16. THE RISE OF MOBILE  Nationwide, 31% of cell Internet users say they mostly go online with their Differences Report Source: Pew Internet 2012 Digital phone  About one third of these adults have no other Internet access
  • 17. IS YOUR CONTENT MOBILE-FRIENDLY?  "Ifyour organization’s information is not available on a small screen, it’s not available at all to people who rely on their mobile phones for access. That’s likely to be young people, people with lower household incomes, and recent immigrants."  Susannah Fox, The Power of Mobile, 2010
  • 18. MOBILE IS CLOSING THE DIVIDE, BUT  Mobile isn’t a full replacement for computer Internet access.  Try doing this on your phone:  Job or college application  FAFSA application  Online courses
  • 19. MOBILE FOR OUTREACH & EDUCATION  Example: www.text4baby.org  Sends free health-related text messages to expecting mothers and mothers of new babies.  Demonstrated changes in behavior such as fewer missed doctor appointments or immunizations and better communication with doctors.
  • 20. MOBILE HAS HUGE POTENTIAL: TABLE BRAINSTORM  What could you do with text messaging in your program?
  • 21. WHAT IS THE ROLE OF SCHOOLS IN ADDRESSING THE DIGITAL DIVIDE? Secretary of Education Arne Duncan on the “Opportunity Gap” http://www.pbs.org/wgbh/pages/frontline/digitalnation/learning/schools/the-new- digital-divide.html
  • 22. ACCESS BUT WITH OBSTACLES: TYPICAL FOR SCHOOLS Arizona State University Professor James Paul Gee on the obstacles to digital inclusion in schools: http://www.pbs.org/wgbh/pages/frontline/digitalnation/learning/literacy/m oby-what-1.html?play
  • 23. THINK – PAIR – SHARE  To what extent are Minneapolis Public Schools the “places of opportunity” that Secretary Duncan describes?  What obstacles or barriers to digital inclusion or digital literacy instruction do you see in your setting or confronting your clients?  What steps can we take to address the fear problem that Professor Gee talks about?
  • 24. THE WIDENING USAGE GAP  Broadband users do more:  An average of 7 activities/day vs. 3 for Mobile" 2010 Source: Susannah Fox, "The Power of dial-up users  Mobile users do more:  Mobile Internet users are more likely to create & share content
  • 25. USAGE GAP = SKILLS GAP  Those who do more become more technologically proficient, improving their skills more rapidly  Those with no access or limited access fall farther behind
  • 26. EDUCATION IS KEY  Increasing access is crucial but not sufficient to close the Digital Divide.  Digital literacy instruction for both children and parents is necessary to close the knowledge & skills gap.
  • 27. WHERE CAN ADULTS GET TRAINING?  Federal BTOP (Broadband Technology Opportunities) Grants are creating online and F2F programming throughout MN. http://mnliteracy.org/services/learner-web  “Every Community Online” free online training: http://www.connectmn.org/every- community-online  Call, Text or Search the Adult Literacy Hotline to find classes: http://mnliteracy.org/hotline
  • 28. COMPUTERS & CONNECTIONS FOR LOW-INCOME FAMILIES  Comcast Internet Essentials: www.internetessentials.com  Century Link Internet Basics: www.centurylink.com/home/internetbasics  PCs for People www.pcsforpeople.com  Free Geek freegeektwincities.org
  • 29. REFERENCES  ConnectMN.org  Edutopia.org http://www.edutopia.org/digital-divide-technology-access- inclusion http://www.edutopia.org/blog/bridging-the-new-digital- divide-lori-day  PBS.org – “Digital_Nation” http://www.pbs.org/wgbh/pages/frontline/digitalnation/  PewInternet.org http://pewinternet.org/Commentary/2010/September/The- Power-of-Mobile.aspx http://pewinternet.org/Topics/Demographics/Digital- Divide.aspx

Notas del editor

  1. Convenience, empowerment, entertainment…
  2. Opportunity, hassle, inconvenience, high status/success, danger, frustration, one more example of your marginalization
  3. No Access: Individuals who have no access to the Internet at home, work, school, a library, etc.Obstacles to Effective Use: Most Minnesotans (91%) have some access to the Internet (mainly at home, work, or a library). However, they may encounter significant obstacles to using their Internet connection to fully participate in the activities that matter to them. They may have a slow connection, old computers, or spotty cell phone connectivity; websites may be blocked (e.g. at work or school); time limits may be imposed; hours may be limited; they may be barred from using the Internet for personal reasons at work, or there may be little or no technical assistance available should something go wrong.Literacy Limits: Other Minnesotans have full, unrestricted Internet access but lack the Digital Literacy skills to use it effectively. Their use of the Internet may be “shallow” – mainly email and search. They may fail to take full advantage of opportunities for online learning, social networking, creative expression, citizenship, entrepreneurship, etc. As parents, they may feel underprepared to guide their children’s use of Internet technologies.Peak Access: Many Minnesotans have full, unrestricted Internet access and the skills and knowledge to use it effectively. Their use of the Internet is rich and meaningful, contributing to their personal and professional lives. Making this level of access available to all Minnesotans is the goal.
  4. No Access: Individuals who have no access to the Internet at home, work, school, a library, etc.Obstacles to Effective Use: Most Minnesotans (91%) have some access to the Internet (mainly at home, work, or a library). However, they may encounter significant obstacles to using their Internet connection to fully participate in the activities that matter to them. They may have a slow connection, old computers, or spotty cell phone connectivity; websites may be blocked (e.g. at work or school); time limits may be imposed; hours may be limited; they may be barred from using the Internet for personal reasons at work, or there may be little or no technical assistance available should something go wrong.Literacy Limits: Other Minnesotans have full, unrestricted Internet access but lack the Digital Literacy skills to use it effectively. Their use of the Internet may be “shallow” – mainly email and search. They may fail to take full advantage of opportunities for online learning, social networking, creative expression, citizenship, entrepreneurship, etc. As parents, they may feel underprepared to guide their children’s use of Internet technologies.Peak Access: Many Minnesotans have full, unrestricted Internet access and the skills and knowledge to use it effectively. Their use of the Internet is rich and meaningful, contributing to their personal and professional lives. Making this level of access available to all Minnesotans is the goal.
  5. No Access: Individuals who have no access to the Internet at home, work, school, a library, etc.Obstacles to Effective Use: Most Minnesotans (91%) have some access to the Internet (mainly at home, work, or a library). However, they may encounter significant obstacles to using their Internet connection to fully participate in the activities that matter to them. They may have a slow connection, old computers, or spotty cell phone connectivity; websites may be blocked (e.g. at work or school); time limits may be imposed; hours may be limited; they may be barred from using the Internet for personal reasons at work, or there may be little or no technical assistance available should something go wrong.Literacy Limits: Other Minnesotans have full, unrestricted Internet access but lack the Digital Literacy skills to use it effectively. Their use of the Internet may be “shallow” – mainly email and search. They may fail to take full advantage of opportunities for online learning, social networking, creative expression, citizenship, entrepreneurship, etc. As parents, they may feel underprepared to guide their children’s use of Internet technologies.Peak Access: Many Minnesotans have full, unrestricted Internet access and the skills and knowledge to use it effectively. Their use of the Internet is rich and meaningful, contributing to their personal and professional lives. Making this level of access available to all Minnesotans is the goal.
  6. No Access: Individuals who have no access to the Internet at home, work, school, a library, etc.Obstacles to Effective Use: Most Minnesotans (91%) have some access to the Internet (mainly at home, work, or a library). However, they may encounter significant obstacles to using their Internet connection to fully participate in the activities that matter to them. They may have a slow connection, old computers, or spotty cell phone connectivity; websites may be blocked (e.g. at work or school); time limits may be imposed; hours may be limited; they may be barred from using the Internet for personal reasons at work, or there may be little or no technical assistance available should something go wrong.Literacy Limits: Other Minnesotans have full, unrestricted Internet access but lack the Digital Literacy skills to use it effectively. Their use of the Internet may be “shallow” – mainly email and search. They may fail to take full advantage of opportunities for online learning, social networking, creative expression, citizenship, entrepreneurship, etc. As parents, they may feel underprepared to guide their children’s use of Internet technologies.Peak Access: Many Minnesotans have full, unrestricted Internet access and the skills and knowledge to use it effectively. Their use of the Internet is rich and meaningful, contributing to their personal and professional lives. Making this level of access available to all Minnesotans is the goal.