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@lent, michel


mobile
marketing:
myths, truths
and the practice
miths:
1. Mobile and Web:
worlds apart.
The concept that mobile and Web are different worlds
 is heritage from the time cellphones looked like this
Mobile phones today are smart,
       small computers
Today computers, tablets and mobile mobile
  phones make different points of entrance
Users on one side, brands on the other,
      and screens in the middle
2. Developing for
mobile is making
things smaller.
‘Responsive design’ seems to take care
      of the size of the screens
But thinking for mobile is not only about
         making things smaller
You need to ask yourself: “Why is my user
  accessing my content while mobile?”
You need to understand your user’s context. What
  is she is search of? Service? Practicality, Fun?
3. Mobile marketing is
to make an app and
become billionaire.
Mobile marketing and app development
       are the true worlds apart
Out of the hundreds of thousand apps launched, like a lottery,
 very few became real success cases, non of them made for
                          marketing
But using mobile in your marketing strategy
        has nothing to do with luck
truths:
1. The world is
becoming mobile-
first.
Good / Bad News – Rapidly Growing Mobile Internet Usage Surpassed
 More Highly Monetized Desktop Internet Usage in May, 2012, in India

                                India Internet Traffic by Type, Desktop vs. Mobile, 12/08 – 5/12

                         100%


                         80%
 % of Internet Traffic



                         60%                        Desktop Internet
                                                    Mobile Internet
                         40%


                         20%


                          0%
                            12/08   4/09   8/09   12/09   4/10   8/10   12/10   4/11   8/11      12/11         4/12


                                                                                         Source: StatCounter Global Stats.   18




More and more people access the
 internet via their mobile devices.
“Nokia reported at MindTrek
2010 that the average person
looks at their phone 150 times a
day, or once every six-and-a-half
minutes of every waking hour.”


     More people on mobile
    accessing more frequently
Os smartphones estão sempre presentes e
  sempre com você




73%
não saem de casa
sem seus dispositivos

  Base: usuários particulares de smartphones que usam a Internet em geral, Smartphone n= 1.000
  Q52: até que ponto você concorda com cada uma dessas declarações?, Caixas Top2;                            Informações confidenciais e reservadas do Google   8
        escala de 5 – concordo totalmente a 1 – discordo totalmente. “Não saio de casa sem meu smartphone”




     Mobile is always at hand.
Hence, it tends to become the first point of touch
 between people, brands and digital services.
2. Context is king:
message changes
with the medium.
Same people access same brands
      via different screens.
But the context for each screen is different
By understanding what is our user’s context,
we are able to design more adequate services.
3. Mobile marketing is
design.
Users while mobile tend to be more
      interested in services.
To create adequate marketing content for mobile devices
   is to design services that help users to their needs.
The design of applications that help users, generates value
for brands and companies and even new lines of revenue.
practice:
1. Adequate mobile
presence.
Your users are already accessing your
sites via mobile. What are they seeing?
Make your mobile presence adequate, not
 only for size, but specially for content.
2. Creating
experiences.
The combination of software and hardware enables
 us to offer enriched experiences for mobile users.
QR codes, geo-localization, sensors. Focus
  on creating something relevant, useful.
A good experience, something relevant for
   the users becomes equity to brands.
3. Mobile media:
contextualized.
Good News =
     Mobile Monetization Growing Rapidly (71% Apps, 29% Ads)
                                              Global Mobile App + Advertising Revenue, 2008 vs. 2011E
                                        $15

                                                                                            Mobile Apps

       Mobile Ad + Apps Spending ($B)
                                                                                                                                                           $12B
                                                                                            Mobile Advertising
                                        $10




                                         $5



                                                       $0.7B
                                         $0
                                                         2008                             2009                             2010                            2011E

                                                                                                                          Source: Gartner. CAGR is compound annual growth rate.
                                              Note: Apple has paid >$3B $’s to developers as of 9/11, implying gross app market revenue of $4B in 3 years; Google indicated during
                                                                                                                CQ3 earnings call that it expects $2.5B mobile ad revenue in 2011E   16




While more users become mobile, app development
   and mobile media also increase aggressively.
CLICK TO VIDEO




  And mobile media offers several
alternatives with instant conversion.
CLICK TO DOWNLOAD


 We need to observe that mobile is a
medium ideally focused on practicality.
CLICK TO CALL


Why not using a click to call to close a deal
right from a banner ad on a mobile phone?
finally:
1. There is only one
internet.
2. Mobile marketing is
part of your digital
stragegy.
3. Be screen-
agnostic. Focus on
the solution, not the
medium.
THANK YOU
  MICHEL LENT
    michel.lent@gmail.com
   www.about.me/michel.lent

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Mobile Marketing: myths, truths and practice

  • 3. 1. Mobile and Web: worlds apart.
  • 4. The concept that mobile and Web are different worlds is heritage from the time cellphones looked like this
  • 5. Mobile phones today are smart, small computers
  • 6. Today computers, tablets and mobile mobile phones make different points of entrance
  • 7. Users on one side, brands on the other, and screens in the middle
  • 8. 2. Developing for mobile is making things smaller.
  • 9. ‘Responsive design’ seems to take care of the size of the screens
  • 10. But thinking for mobile is not only about making things smaller
  • 11. You need to ask yourself: “Why is my user accessing my content while mobile?”
  • 12. You need to understand your user’s context. What is she is search of? Service? Practicality, Fun?
  • 13. 3. Mobile marketing is to make an app and become billionaire.
  • 14. Mobile marketing and app development are the true worlds apart
  • 15. Out of the hundreds of thousand apps launched, like a lottery, very few became real success cases, non of them made for marketing
  • 16. But using mobile in your marketing strategy has nothing to do with luck
  • 18. 1. The world is becoming mobile- first.
  • 19. Good / Bad News – Rapidly Growing Mobile Internet Usage Surpassed More Highly Monetized Desktop Internet Usage in May, 2012, in India India Internet Traffic by Type, Desktop vs. Mobile, 12/08 – 5/12 100% 80% % of Internet Traffic 60% Desktop Internet Mobile Internet 40% 20% 0% 12/08 4/09 8/09 12/09 4/10 8/10 12/10 4/11 8/11 12/11 4/12 Source: StatCounter Global Stats. 18 More and more people access the internet via their mobile devices.
  • 20. “Nokia reported at MindTrek 2010 that the average person looks at their phone 150 times a day, or once every six-and-a-half minutes of every waking hour.” More people on mobile accessing more frequently
  • 21. Os smartphones estão sempre presentes e sempre com você 73% não saem de casa sem seus dispositivos Base: usuários particulares de smartphones que usam a Internet em geral, Smartphone n= 1.000 Q52: até que ponto você concorda com cada uma dessas declarações?, Caixas Top2; Informações confidenciais e reservadas do Google 8 escala de 5 – concordo totalmente a 1 – discordo totalmente. “Não saio de casa sem meu smartphone” Mobile is always at hand.
  • 22. Hence, it tends to become the first point of touch between people, brands and digital services.
  • 23. 2. Context is king: message changes with the medium.
  • 24. Same people access same brands via different screens.
  • 25. But the context for each screen is different
  • 26. By understanding what is our user’s context, we are able to design more adequate services.
  • 27. 3. Mobile marketing is design.
  • 28. Users while mobile tend to be more interested in services.
  • 29. To create adequate marketing content for mobile devices is to design services that help users to their needs.
  • 30. The design of applications that help users, generates value for brands and companies and even new lines of revenue.
  • 33. Your users are already accessing your sites via mobile. What are they seeing?
  • 34. Make your mobile presence adequate, not only for size, but specially for content.
  • 36. The combination of software and hardware enables us to offer enriched experiences for mobile users.
  • 37. QR codes, geo-localization, sensors. Focus on creating something relevant, useful.
  • 38. A good experience, something relevant for the users becomes equity to brands.
  • 40. Good News = Mobile Monetization Growing Rapidly (71% Apps, 29% Ads) Global Mobile App + Advertising Revenue, 2008 vs. 2011E $15 Mobile Apps Mobile Ad + Apps Spending ($B) $12B Mobile Advertising $10 $5 $0.7B $0 2008 2009 2010 2011E Source: Gartner. CAGR is compound annual growth rate. Note: Apple has paid >$3B $’s to developers as of 9/11, implying gross app market revenue of $4B in 3 years; Google indicated during CQ3 earnings call that it expects $2.5B mobile ad revenue in 2011E 16 While more users become mobile, app development and mobile media also increase aggressively.
  • 41. CLICK TO VIDEO And mobile media offers several alternatives with instant conversion.
  • 42. CLICK TO DOWNLOAD We need to observe that mobile is a medium ideally focused on practicality.
  • 43. CLICK TO CALL Why not using a click to call to close a deal right from a banner ad on a mobile phone?
  • 45. 1. There is only one internet.
  • 46. 2. Mobile marketing is part of your digital stragegy.
  • 47. 3. Be screen- agnostic. Focus on the solution, not the medium.
  • 48. THANK YOU MICHEL LENT michel.lent@gmail.com www.about.me/michel.lent