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Motivation

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MADAN PANDIA
MADAN PANDIA
EducaciónEmpresarialesTecnología
1 de 41
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stake in HRH ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Low job satisfaction / low motivation Push factor of migration Poor performance
[object Object],[object Object],Low job satisfaction / low motivation Push factor of migration Poor performance Performance improvement Staff retention Challenge
[object Object],[object Object],Low job satisfaction / low motivation Push factor of migration Poor performance Performance improvement Staff retention What is the role of non-financial incentives & Quality Management tools? Challenge
Motivation and the role of non-financial incentives ,[object Object],[object Object],Empirical evidence
Motivation and the role of non-financial incentives ,[object Object],[object Object],Common agreement on: Non-financial incentives are an essential component to increase motivation. Empirical evidence
Multicountry study on motivation and incentives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multicountry study on motivation and incentives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Multicountry study on motivation and incentives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Country study Kenya Views of health workers on migration ,[object Object],[object Object],[object Object],[object Object],[object Object]
Country study Kenya Views of health workers on their work ,[object Object],[object Object],[object Object],[object Object],[object Object]
Country study Kenya: Some observations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Non- / financial incentives applied Survey findings in % N = 18 countries Study leave Training Awards Performance related pay Bonus
Incentives to stay in remote areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Survey findings
Quality Management tools in % Survey findings N = 18 countries Regular meetings Regular supervision Feedback Performance assessments
Survey findings Staff satisfaction surveys Leadership & management training Disciplinary action enforced Clear formulation of expectations and organizational goals Quality Management tools N = 18 countries in %
Some examples of good practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Survey findings
Suggestions for effective incentive schemes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Survey findings
Difficulties in implementing incentives ,[object Object],[object Object],[object Object],[object Object],Survey findings
Difficulties in implementing incentives (cont.) ,[object Object],[object Object],[object Object],Survey findings
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Open questions ,[object Object],[object Object],[object Object]
Motivational determinants Individual Organizational factors Cultural factors Cf. Franco et al. 2002 Goals, motives, values, self-efficacy, expectations HRM, structures, processes, communication, mission Cultural values, also regarding the patient-provider relation
Ways to increase motivation Individual Organizational factors Cultural factors Financial incentives
Ways to increase motivation Individual Organizational factors Cultural factors Financial incentives Non-financial incentives
Ways to increase motivation Individual Organisational factors Cultural factors HR related Quality management tools Financial incentives Non-financial incentives
Motivation and the role of non-financial incentives ,[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Non- / financial incentives applied Survey findings in % N = 29 countries
Management and QM tools: Staff supervision and recognition in % Survey findings N = 18 countries
Management and QM tools: Staff surveys, leadership, disciplinary action Staff satisfaction surveys Some form of leadership & management training in % Disciplinary action enforced Survey findings N = 29 countries Clear formulation of expectations and org. goals
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multicountry study on motivation and incentives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reasons for ineffectiveness of incentive schemes ,[object Object],[object Object],[object Object],[object Object],Survey findings
Motivation and the role of non-financial incentives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Motivation and the role of non-financial incentives ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Motivation

  • 1.
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  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Non- / financial incentives applied Survey findings in % N = 18 countries Study leave Training Awards Performance related pay Bonus
  • 16.
  • 17. Quality Management tools in % Survey findings N = 18 countries Regular meetings Regular supervision Feedback Performance assessments
  • 18. Survey findings Staff satisfaction surveys Leadership & management training Disciplinary action enforced Clear formulation of expectations and organizational goals Quality Management tools N = 18 countries in %
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
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  • 27. Motivational determinants Individual Organizational factors Cultural factors Cf. Franco et al. 2002 Goals, motives, values, self-efficacy, expectations HRM, structures, processes, communication, mission Cultural values, also regarding the patient-provider relation
  • 28. Ways to increase motivation Individual Organizational factors Cultural factors Financial incentives
  • 29. Ways to increase motivation Individual Organizational factors Cultural factors Financial incentives Non-financial incentives
  • 30. Ways to increase motivation Individual Organisational factors Cultural factors HR related Quality management tools Financial incentives Non-financial incentives
  • 31.
  • 32.
  • 33.
  • 34. Non- / financial incentives applied Survey findings in % N = 29 countries
  • 35. Management and QM tools: Staff supervision and recognition in % Survey findings N = 18 countries
  • 36. Management and QM tools: Staff surveys, leadership, disciplinary action Staff satisfaction surveys Some form of leadership & management training in % Disciplinary action enforced Survey findings N = 29 countries Clear formulation of expectations and org. goals
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.