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Solving the Paper Problem
Solutions for the Mortgage Industry

                             Phil Robinson
                       SVP Business Development
                            Zia Consulting
                        phil@ziaconsulting.com

                            Ryan McVeigh
                           VP ECM Practice
                            Zia Consulting
                        ryan@ziaconsulting.com
The Paper Problem

•  Hundreds of Pages, Dozens
   of Document Types

•  Expensive and Potentially
   Costly

•  Competitive Disadvantage

•  Non-Compliance
The Paper Problem…
          Is a Content Problem

 Your Business is
     Contracts.
Contracts = Content

 We are focused on
building your Content
Connected Enterprise
Solutions for the
Mortgage Industry
Mortgage
 Banking
Applications


     or
 Content
Connected
Enterprise
Who has Paper Problems?


•  Mortgage Banks

•  Title Companies

•  Mortgage Insurers

•  Appraisal Companies

•  Rating Agencies
Why Now?

•    Competition


•    Compliance


•    New Standards
What are you doing?

•  Going Paperless:
   •  Intelligent Document Capture (IDC)
What are you doing?


•  Secure Collaboration

  •  Alfresco Share

  •  MTNow
What are you doing?



•  Workflow / BPM


•  Electronic Signatures
What are you doing?

•  Enterprise Integration
   •  Point-to-Point
   •  Enterprise Service Bus (ESB)
   •  Email Integration
What are you doing?

•  Cloud

  •  Public

  •  Private

  •  Hybrid
What are you doing?

•  Secure Mobile




        Mobile
What are you doing?

•  Records Management

  •  Paperless (Electronic RM)

  •  Compliance
Questions?




Or Lunch?
Back to the Paper Problem
             About those Loans

•  Hundreds of pages of paper in
   each loan
•  Dozens of different document
   types
•  “Unstructured Content”
   •  Different paper sizes
   •  Typed / printed / signed
      documents
What are you doing?

•  Going Paperless:
   •  Intelligent Document Capture (IDC)
What is IDC?

•    Classification and Extraction - without
     separator sheets or barcodes
•    Free form extraction – Key Value, Regular
     expression
•    Table extraction
•    Handwriting recognition
•    OCR/ICR/OMR integration
•    Content delivered to storage
Introducing Ephesoft

•  Modern Alternative to Legacy Capture Systems
   •  Rapid ROI
   •  No Per-Page Pricing
•  100% web-based interface - Administration and
  Operator
•  Browser-based scanning included
Ephesoft for Loan Processing

•  Over 50 years combined experience in
   capture of loan documents
•  Responsible for some of the world’s largest
   implementations for mortgage documents

•    Not just scanned paper – fax, email,….
•    Unstructured content – Drivers License,
     W2’s, Tax Documents…
What about my current scanning
                   software?

•  I’m	
  using	
  Capture	
  So2ware	
  Without	
  Indexing	
  Capability	
  and/or	
  
   Receiving	
  Images	
  And	
  Manually	
  Classifying	
  

•  Epheso2	
  offers:	
  
    •  Auto	
  ClassificaFon	
  
    •  Auto	
  ExtracFon	
  
    •  Less	
  Manual	
  Processing	
  
    •  More	
  Timely	
  
    •  More	
  Accuracy	
  
What about my current scanning
                     software?
•  	
  I’m	
  using	
  a	
  capture	
  tool	
  like	
  Kofax	
  Ascent	
  Capture	
  or	
  CapFva	
  
   CaptureQuickScan	
  Pro	
  

•  Epheso2	
  offers:	
  
    •  Client	
  Server	
  Architecture	
  –	
  Includes	
  WebScanner	
  
    •  OCR	
  ClassificaFon	
  
        •  No	
  Need	
  For	
  Pre	
  Batch	
  	
  
           Processing	
  
    •  Free	
  Form	
  ExtracFon	
  
    •  Table	
  ExtracFon	
  
    •  HandwriTen	
  RecogniFon	
  and	
  	
  
       Checkbox	
  ExtracFon	
  
    •  Can	
  Be	
  Extended	
  
What about my current scanning
                     software?
•  	
  I’m	
  using	
  a	
  capture	
  tool	
  like	
  Kofax	
  KTM	
  or	
  CapFva	
  Advanced	
  
   RecogniFon	
  

•  Epheso2	
  offers:	
  
    •  No	
  Click	
  Charges	
  –	
  Monthly,	
  Quarterly,	
  Yearly	
  Volume	
  
       RestricFons	
  
    •  Train	
  For	
  ClassificaFon	
  with	
  1	
  or	
  2	
  Samples	
  
    •  No	
  StaFon	
  Charges	
  
    •  No	
  Module	
  Charges	
  (invoice	
  extracFon,	
  full	
  text	
  module,	
  
       import/export	
  connectors,	
  field	
  number	
  restricFons,	
  etc)	
  
    •  Purchase	
  or	
  SubscripFon	
  
    •  Responsive	
  and	
  RecepFve	
  Support	
  
       Group	
  
    •  Client	
  Server	
  
Want to Learn More?
Case Study #1
           Regional Mortgage Bank

Intelligent Capture Solution
Case Study #1
             Regional Mortgage Bank

Facts & Figures

•  4,000,000 pages/year
•  225 different document types

•  95% accuracy in classification
•  1/3 previous staff levels

•  ROI = less than 6 months
Case Study #2
              Mortgage Insurance

Intelligent Capture to Alfresco
Case Study #2
                 Mortgage Insurance

Facts & Figures

•    250+ Document Types
     •  Appraisal, Income,….
•    1.3 million pages / month
Ephesoft Solution
                                               Social	
  	
                                      Purchase	
  
                                                                   Date	
        Amount	
                          Address	
  
                                             Security	
  #	
                                      Order	
  #	
  

                                               LOAN	
  
                                            APPLICATION	
        IRS	
  1040	
   APPRAISAL	
     INVOICE	
         LETTER	
  
PAPER	
  DOCS	
  




   E-­‐MAIL	
  




     FAX	
  



      1.	
  IdenFfies	
  the	
  categories	
  (document	
  types)	
  
      2.	
  Learns	
  from	
  samples	
  
      3.	
  Classifies	
  incoming	
  documents	
  and	
  extracts	
  data	
  
      4.	
  Outputs	
  metadata	
  to	
  start	
  business	
  process	
  flow	
  
Paper to Mobile Solutions
•    Platforms
   •  Document & Records Management
   •  Workflow/BPM
   •  Intelligent Document Capture
   •  Portals
•  Solutions
   •  Case Management
   •  Contracts Management
   •  Email Integration
   •  Content Migration
Zia in 2013

•         Programs & Packages
     •      IT Modernization
     •      Enterprise Integration
     •      Enterprise Mobility
     •      Zia Managed Cloud
     •      Enterprise Now Packages




                                      Zia Enterprise
                                      Now Packages
Partnerships
How do you get started?

•    Enterprise Now Package
•    Intelligent Capture Assessment
•    Secure Mobile

•    Join Us!
Questions?


               Phil Robinson
         SVP Business Development
              Zia Consulting
          phil@ziaconsulting.com

                 Ryan McVeigh
                VP ECM Practice
                 Zia Consulting
             ryan@ziaconsulting.com

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Solve the Mortgage Processing "Paper Problem"

  • 1. Solving the Paper Problem Solutions for the Mortgage Industry Phil Robinson SVP Business Development Zia Consulting phil@ziaconsulting.com Ryan McVeigh VP ECM Practice Zia Consulting ryan@ziaconsulting.com
  • 2. The Paper Problem •  Hundreds of Pages, Dozens of Document Types •  Expensive and Potentially Costly •  Competitive Disadvantage •  Non-Compliance
  • 3. The Paper Problem… Is a Content Problem Your Business is Contracts. Contracts = Content We are focused on building your Content Connected Enterprise
  • 5. Mortgage Banking Applications or Content Connected Enterprise
  • 6. Who has Paper Problems? •  Mortgage Banks •  Title Companies •  Mortgage Insurers •  Appraisal Companies •  Rating Agencies
  • 7. Why Now? •  Competition •  Compliance •  New Standards
  • 8. What are you doing? •  Going Paperless: •  Intelligent Document Capture (IDC)
  • 9. What are you doing? •  Secure Collaboration •  Alfresco Share •  MTNow
  • 10. What are you doing? •  Workflow / BPM •  Electronic Signatures
  • 11. What are you doing? •  Enterprise Integration •  Point-to-Point •  Enterprise Service Bus (ESB) •  Email Integration
  • 12. What are you doing? •  Cloud •  Public •  Private •  Hybrid
  • 13. What are you doing? •  Secure Mobile Mobile
  • 14. What are you doing? •  Records Management •  Paperless (Electronic RM) •  Compliance
  • 16. Back to the Paper Problem About those Loans •  Hundreds of pages of paper in each loan •  Dozens of different document types •  “Unstructured Content” •  Different paper sizes •  Typed / printed / signed documents
  • 17. What are you doing? •  Going Paperless: •  Intelligent Document Capture (IDC)
  • 18. What is IDC? •  Classification and Extraction - without separator sheets or barcodes •  Free form extraction – Key Value, Regular expression •  Table extraction •  Handwriting recognition •  OCR/ICR/OMR integration •  Content delivered to storage
  • 19. Introducing Ephesoft •  Modern Alternative to Legacy Capture Systems •  Rapid ROI •  No Per-Page Pricing •  100% web-based interface - Administration and Operator •  Browser-based scanning included
  • 20. Ephesoft for Loan Processing •  Over 50 years combined experience in capture of loan documents •  Responsible for some of the world’s largest implementations for mortgage documents •  Not just scanned paper – fax, email,…. •  Unstructured content – Drivers License, W2’s, Tax Documents…
  • 21. What about my current scanning software? •  I’m  using  Capture  So2ware  Without  Indexing  Capability  and/or   Receiving  Images  And  Manually  Classifying   •  Epheso2  offers:   •  Auto  ClassificaFon   •  Auto  ExtracFon   •  Less  Manual  Processing   •  More  Timely   •  More  Accuracy  
  • 22. What about my current scanning software? •   I’m  using  a  capture  tool  like  Kofax  Ascent  Capture  or  CapFva   CaptureQuickScan  Pro   •  Epheso2  offers:   •  Client  Server  Architecture  –  Includes  WebScanner   •  OCR  ClassificaFon   •  No  Need  For  Pre  Batch     Processing   •  Free  Form  ExtracFon   •  Table  ExtracFon   •  HandwriTen  RecogniFon  and     Checkbox  ExtracFon   •  Can  Be  Extended  
  • 23. What about my current scanning software? •   I’m  using  a  capture  tool  like  Kofax  KTM  or  CapFva  Advanced   RecogniFon   •  Epheso2  offers:   •  No  Click  Charges  –  Monthly,  Quarterly,  Yearly  Volume   RestricFons   •  Train  For  ClassificaFon  with  1  or  2  Samples   •  No  StaFon  Charges   •  No  Module  Charges  (invoice  extracFon,  full  text  module,   import/export  connectors,  field  number  restricFons,  etc)   •  Purchase  or  SubscripFon   •  Responsive  and  RecepFve  Support   Group   •  Client  Server  
  • 24. Want to Learn More?
  • 25. Case Study #1 Regional Mortgage Bank Intelligent Capture Solution
  • 26. Case Study #1 Regional Mortgage Bank Facts & Figures •  4,000,000 pages/year •  225 different document types •  95% accuracy in classification •  1/3 previous staff levels •  ROI = less than 6 months
  • 27. Case Study #2 Mortgage Insurance Intelligent Capture to Alfresco
  • 28. Case Study #2 Mortgage Insurance Facts & Figures •  250+ Document Types •  Appraisal, Income,…. •  1.3 million pages / month
  • 29. Ephesoft Solution Social     Purchase   Date   Amount   Address   Security  #   Order  #   LOAN   APPLICATION   IRS  1040   APPRAISAL   INVOICE   LETTER   PAPER  DOCS   E-­‐MAIL   FAX   1.  IdenFfies  the  categories  (document  types)   2.  Learns  from  samples   3.  Classifies  incoming  documents  and  extracts  data   4.  Outputs  metadata  to  start  business  process  flow  
  • 30. Paper to Mobile Solutions •  Platforms •  Document & Records Management •  Workflow/BPM •  Intelligent Document Capture •  Portals •  Solutions •  Case Management •  Contracts Management •  Email Integration •  Content Migration
  • 31. Zia in 2013 •  Programs & Packages •  IT Modernization •  Enterprise Integration •  Enterprise Mobility •  Zia Managed Cloud •  Enterprise Now Packages Zia Enterprise Now Packages
  • 33. How do you get started? •  Enterprise Now Package •  Intelligent Capture Assessment •  Secure Mobile •  Join Us!
  • 34. Questions? Phil Robinson SVP Business Development Zia Consulting phil@ziaconsulting.com Ryan McVeigh VP ECM Practice Zia Consulting ryan@ziaconsulting.com