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Sucess Story Of SABAFON for Business Intelligence from SAP
1. SABAFON Success Story
Strategy and Roles
5/2/2011
Prepared By :
Mohammed Al-Moayed
Prepare By:
Data warehousing & Reporting Manager Mohammed Al-Moayed
SABAFON
2. Objectives
SABAFON History with BOE
Why SABAFON decided to move to New BOE version
SABAFON Before New BOE
SABAFON After New BOE
Why the migration from 6.1a to XI 3.1 succeeded
ROI
Obstacles
Conclusion
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3. SABAFON History With BOE
Business Object started
with SABAFON in 2004
Version of application
was 6.1a
This Application was
part of Billing system.
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4. Why BOE XI 3.1
Restricted License in old version
New Features
No Support for old Version.
To provide Better Services such as:
Scheduling
Bring BI to All Business Users
Creating reports by End users.
Better visualization by using Xcelsius & Explorer
Better Administration for BOE
Utilize Developed Data warehouse
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5. SABAFON before Implementation
Restricted features
No scheduling
No Visualization tools available.
Increased work load on DWH engineers for on-
demand requests.
Lack of Information about Administrating BOE
Many monthly, daily and weekly reports were
generated via Excel files
All reports were developed by IT engineers
No auditing reports such as most used reports ….etc
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6. SABAFON before Implementation
Limited number of user licenses (For example: service
centres users used to share same user)
Long execution time of reports (15 minutes to hours )
Data warehouse was not completed
Average execution time of 50 minutes
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7. Old Structure of BOE Before Project.
Billing system is main source from Two Databases (BSCS & PRD).
End users
IT Admins.
10 Most
important
reports
were
executed
BOE
manually Repository
by IT
80% of Reports from Operational 20% of reports from aggregated DB
61 reports were executed
Billing System Billing System Small Aggregated
Logical Standby PRD DB
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8. SABAFON after Implementation
Better services due to new features
Generating reports in excel format decreasing to 15%
Future plans decrease to 0%
Load on IT Engineers decreased to 30%
Users licenses were extended
Xcelsius help department administrators to start
developing their own Dashboard
Embed them in BOE
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9. SABAFON after Implementation
Scheduling help end-users to save time and Improve
performance ( this also improve network Bandwidth)
Average execution time of reports is now 3 minutes
More information about end-users
Checking most report used
Most used universes
Checking if end users are effective or not (help us to
evaluate our services we provide to end users)
Prepaid engineers moved to DWH unit for developing
DWH for Prepaid
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10. Statistics
Source of Reports after Source of Reports
Project Before Project
Reports from DWH Reports Operational DB
Reports based Operational DB Reports Aggregated DB
20% 20%
80% 80%
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11. Statistics
Load in IT Percentage Other Tasks Out of
Other Tasks Out of Reports from Reports from BOE
BOE
Extending data
Remaining Tasks belongs to
reports out of DWH & BOE warehousing Development
Implementation of New
30% applications such as Data
Integrator & Meta Data
70%
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12. On Demand Request Status
One Demand request – PostPaid
52 51
36
31 Part of 2011 & expected number of requests in 2011.
26
17 13
7 6 9 5 5 5 5
4 4 4 4 4 3 3 2 2 1
May-
May-
Jul-
Sep-
Jul-
Sep-
Jan-
Nov-
Jan-
Nov-
Mar-
Mar-
10
11
10
11
10
11
10
10
11
11
10
11
One Demand request – Prepaid
Part of 2011 & Expected number of request in 2011
60 55 56
30
20 15 10 8 7 5 4 4
11Jan- 11Feb- 11Mar- 11Apr- 11May- 11Jun- 11Jul- 11Aug- 11Sep- 11Oct- 11Nov- 11Dec-
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16. New Structure of BOE After Implementation.
Data warehouse is main source O f Reports.
Dept. Admin.
IT Admins. End users
h
BOE SERVER Mobile SERVER
Development BOE SERVER
Production
80% of Reports from DWH Only 20 % of Reports from Operational
BOE AUD.
BOE REP.
Billing System Billing System
PRD Logical Standby
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17. Why the project succeeded
Data Warehouse concept
Management Support
DWH Team support
Training our end users, Department Administrator &
DWH team
Working with Implementer as one team
Using SAP AGS for solution support
Department Administrator activities & support
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18. BOE Licenses.
Existing License Status
Existing License Used License
215
160
16 20 34 15
10 5 10 12 5 5 12 1
Web Intelligence Web Intelligence Xcelsius Enterprise Xcelsius Viewing Live Office Polestar Mobile
Viewing
Expected used License By End of 2011
Existing License Expected License
215 200
20 34 20
16 16 16 12 12 15 12 12 5
Web Intelligence Web Intelligence Xcelsius Enterprise Xcelsius Viewing Live Office Polestar Mobile
Viewing
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19. ROI
New BOE help Saving 30% of staff cost
New BOE help our customers to
Reach information faster
Take faster decisions (Saved 50% of decision makers
time)
Within three years I think SABAFON will get the ROI
as long as we are in the same progress
This project lead to save 50% of the project overtime
spent on extending our Data warehouse
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20. Obstacles
Many new Tools implemented
Web Intelligence
Xcelsius
Live Office
Polestar
Mobile
Change Resistance
Budget Constraints
Decentralized Reporting Biasing
Lack of advance experienced engineers in dashboard
development
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21. Conclusion
Bring BI to most Business Users was achieved
Department Administrator are now able to generate
most reports from BOE
New benefits for end users:
Fast access to information
Scheduling and other features started to be utilized
Saving staff cost.
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22. Conclusion
Load in DWH – Engineers to generate reports is
decreasing
Change in report execution time:
Fast Report generation
Increased end user satisfaction
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