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THE ADVANTAGES
OF BEING SMALL
Morriss Partee
SUCCESS
STARTS FROM
WITHIN
DON’T BE AFRAID TO DO
THINGS DIFFERENTLY
Mt. Lehman Credit Union
1,668 Members
$44m assets
1 branch
12 employees
2 Coders on Staff
FIVE ADVANTAGES
SMALL CUS
ENJOY
1- INNOVATE
RAPIDLY
Gene
Blishen
Manager,
Mt. Lehman
Credit Union
British Columbia
Gene
Blishen
Manager,
Mt. Lehman
Credit Union
g.blishen
@mtlehman.com
2- ABILITY TO
TURN ON A DIME
2A- ELIMINATE WHAT DOESN’T
WORK OR ISN’T VALUABLE
EverythingCU.com example:
pre-designed print campaigns
vs.
cutting-edge online products
LIST 3 THINGS YOUR CU IS
BETTER OFF NOT DOING OR
OFFERING
(hint: your members won’t care or notice if
you stop offering it)
3- DON’T HAVE TO BE ALL
THINGS TO ALL PEOPLE
WHITEFISH CU ASSOCIATION
MONTANA
AVERAGE LOAN BALANCE:
$88,529
NO. OF CHECKING ACCOUNTS:
ZERO
4- CAN DEVELOP RELATIONSHIPS
WITH LARGE CUS
Referral Program
5- ABILITY TO HAVE CLOSE
RELATIONSHIPS WITH MEMBERS
WHAT HAVE YOU LEARNED VIA
YOUR RELATIONSHIPS WITH
YOUR MEMBERS?
WHAT MAKES YOUR CU
UNIQUE?
LIST YOUR
TOP 3
UNIQUE
ATTRIBUTES
OR VALUES
FIND YOUR PASSION AND
BUILD ON IT
THINK INDEPENDENTLY
EVOLVE AND DEVELOP
LIVE THE SEVEN
COOPERATIVE PRINCIPLES
YOU ARE THE CONSCIENCE OF
THE CREDIT UNION MOVEMENT
WHAT WILL YOU DO?
Morriss Partee
Chief Experience Officer
EverythingCU.com
morriss@everythingcu.com
413·535·0621
http://blog.everythingcu.com
Friend me on EverythingCU, Facebook, Twitter, LinkedIn
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The Advantages of being small - NJ Credit Union League