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What is a car to youth?




          MOBILEYOUTH                              ®
           youth marketing mobile culture since 2001
It was never just a mode of transportation




                           MOBILEYOUTH                              ®
                            youth marketing mobile culture since 2001
It’s no longer a vehicle for freedom




                    MOBILEYOUTH                               ®
                      youth marketing mobile culture since 2001
It’s no longer a status symbol




       MOBILEYOUTH                              ®
        youth marketing mobile culture since 2001
No matter how extreme your marketing




                    MOBILEYOUTH                              ®
                     youth marketing mobile culture since 2001
it can’t be those things anymore




         MOBILEYOUTH                               ®
           youth marketing mobile culture since 2001
Painting a car “techno pink”
                doesn’t make it a youth car




                            MOBILEYOUTH                              ®
                             youth marketing mobile culture since 2001
Throwing a car out of a plane
           doesn’t make it a symbol of freedom
                          MOBILEYOUTH                              ®
                           youth marketing mobile culture since 2001
Making cars out of Lego
        doesn’t make you relevant




            MOBILEYOUTH                              ®
             youth marketing mobile culture since 2001
This is not a question of stunts




         MOBILEYOUTH                              ®
          youth marketing mobile culture since 2001
This is a question of service




                                MOBILEYOUTH                              ®
                                 youth marketing mobile culture since 2001
75% of customer interaction
         is customer service




      MOBILEYOUTH                              ®
       youth marketing mobile culture since 2001
Is your customer service a destination
for complaints or insights?




                           MOBILEYOUTH                               ®
                             youth marketing mobile culture since 2001
Is your customer service a cost center
              or a center of influence?


                MOBILEYOUTH                              ®
                 youth marketing mobile culture since 2001
Winning back the youth market
   is about understanding




                 MOBILEYOUTH                              ®
                  youth marketing mobile culture since 2001
Customer Service is Marketing




                 MOBILEYOUTH                              ®
                  youth marketing mobile culture since 2001
a mobileYouth® company

The Youth Research Store
 “How can auto reach the youth market
     through customer service?”
   Get the Full Report @ The Youth Research Store




                               click to visit store


                                http://www.YouthResearchStore.com



                               MOBILEYOUTH                               ®
                                 youth marketing mobile culture since 2001

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[mobileYouth] Auto: How can auto reach the youth market through customer service

  • 1. What is a car to youth? MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 2. It was never just a mode of transportation MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 3. It’s no longer a vehicle for freedom MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 4. It’s no longer a status symbol MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 5. No matter how extreme your marketing MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 6. it can’t be those things anymore MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 7. Painting a car “techno pink” doesn’t make it a youth car MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 8. Throwing a car out of a plane doesn’t make it a symbol of freedom MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 9. Making cars out of Lego doesn’t make you relevant MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 10. This is not a question of stunts MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 11. This is a question of service MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 12. 75% of customer interaction is customer service MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 13. Is your customer service a destination for complaints or insights? MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 14. Is your customer service a cost center or a center of influence? MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 15. Winning back the youth market is about understanding MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 16. Customer Service is Marketing MOBILEYOUTH ® youth marketing mobile culture since 2001
  • 17. a mobileYouth® company The Youth Research Store “How can auto reach the youth market through customer service?” Get the Full Report @ The Youth Research Store click to visit store http://www.YouthResearchStore.com MOBILEYOUTH ® youth marketing mobile culture since 2001

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