1. MOHAMMED TARIQ ABDUL SHAKEEL
: +971-55-4560449 : mohammedtariqabduls@gmail.com
To secure challenging career where I can leverage my knowledge and skills that help to showcase my
career as well as growth of the company. I believe in interest and effort of involvement in the work I do,
Where I can use my skill and potential fully in professional level, I work well under pressure and
challenge, able to relate to a wide range of people in any organization. To enhance the experience by
adaptability such as coordinating, planning and organizing.
EXPEREINCE:
JOB TITLE : SALES REPRESENTATIVE
LOCATION : PLUGINS DUBAI MALL, UAE
DURATION : MARCH 2014 – Till Date
ROLES AND RESPONSIBILITIES:
 Greet customer in a professional and engaging manner
 Build good relationships with Customers by contacting them to follow up
 Daily tracking the sales sheet and reporting to the concern manager
 Giving the expert advice to the customers regarding product information
 Work as a team player to ensure each customer receives the best service possible
 To set the goal daily at the beginning time of shift, in sense of maximizing business
 Attaching price tags to merchandise on the shop floor and high lighting promotions
 Build a good relationship with all sales staff.
KEY COMPETENCIES:
 Knowledge of cataloging and inventory techniques
 Extensive knowledge of IT systems and technologies
AREA OF EXPERTISE:
 Customer service Relationship building Conversion
 Answering queries Decision Making Cross-Selling
 Quick learner Sales Strategy Inside Sales
JOB TITLE : CUSTOMER SERVICE
COMPANY : HDFC BANK, HI-TECH CITY, INDIA
DURATION : JANUARY 2012 – JANUARY 2014

2. ROLES AND RESPONSIBILITIES:
 Proficiently answer customer inquiries regarding their accounts.
 Perform cash and check balancing by ensuring all the daily and monthly cash counts are accurate.
 Ensure that all customer needs are met and handle appropriately during their initial contact.
 Maintain customers' accounts including check cards, stop payment etc.
 Review customers' accounts for transactions accuracy.
 Provide outstanding assistance to customers with all their banking transactions
 Processed customer requests for services, such as additional checks and change of address
 Performed duties related to working with customers and helping customers understand their accounts
KEY COMPETENCIES:
 Team player with leadership qualities
 High level of integrity
 Decision making
AREA OF EXPERTISE:
 Strategy planning Customer Service
 Relationship management Problem Solving
 Financial management Customer Focused- service
EDUCATIONAL QUALIFICATION:
MASTER OF BUSINESS ADMINISTRATION (MARKETING) -2013 1st
DIVISION
BACHLOR OF COMMERCE (GENERAL) -2011 2nd
DIVISION
RECOGNITION & APPRECIATION
Awarded on April 14, 2015 by Intel as an INTEL RETAIL CERTIFIED
PROFESSIONALEXPERT
Awarded on April 15, 2015 by MICROSOFTas a MICROSOFTEXPERT ZONE
SPECIALIST
PERSONAL DETAILS
Father Name : Mohd Abdul Moiz
Mother Name : Kareem unnisa begum
Date of Birth : 01/01/1987
Nationality : Indian (Passport No. J7192257)
Marital Status : Single.
Visa Status : Employment Visa
Agency : Dulsco