1. Challenging the IT education in Bulgaria:
joint program with 7 Bulgarian universities
and Carnegie Mellon
Moldova ICT Summit 2012, 16-17 May 2012, Chisinau, Moldova
George Sharkov, PhD
Managing Director
European Software Institute
Center Eastern Europe
gesha@esicenter.bg
SEMP: S OFTWARE E NGINEERING M ANAGEMENT P ROGRAM
In partnership with
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2. Needs to be Addressed
• Lack of systematic content and practice in lecturing
management subjects for graduate high education
courses (bachelors and masters)
• Bridging research & academy to industry
• Need for internationally recognized and contemporary
qualification position (master degree) in ICT
engineering and management
• Innovations management deficit – demand for and
readiness to absorb effective stimulation environment
and research schools in challenging areas of ICT
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3. Major Competence Gaps
Survey for South-Eastern Europe
(8 countries, RCI/USAID)
6.00
5.00
4.00
3.00
2.00
1.00
0.00
Strategic Operational Project Software PI ICT Services PI Information Vendor specific University
Management Management Management Security
Interested to develop Developed
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4. SEMP: S OFTWARE E NGINEERING M ANAGEMENT P ROGRAM
In partnership with
American University
Faculty of Mathematics in Bulgaria
and Informatics
With the support of:
Министерство на образованието,
младежта и науката
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5. SEMP Objectives
• Increase IT industry competitiveness
• Modernize IT education through specialized IT
management components in 3 areas:
o Engineering/Technology
o Processes & Organization Management
o Business
• Validated by industry profiles
(e.g. team/project/product managers for CMMI ML2 organizations)
• Change style of teaching in BG, adopt the “student
centric approach”
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6. SEMP Core Areas
Academic format Executive (intensive)
format
Enabling Management Business
Technology
(processes)
(engineering)
Deciding What to Organizational Strategy (BSC)
Design (Process) Management
Digitized Ecosystems
(Software) Team/Personal Process Economic Analysis
Requirements Management
Financial Accounting
Architectures
Markets & Sales
Advanced Technology Quantitative PM Negotiation
Secure coding Statistics for IT Communication for IT
Project/Program managers
Cloud computing, Management
virtualization, etc
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7. T-t-T & Qualification Paths
• Academic courses transfers (CMU, SCS/ISR): 4-6 (2
completed, in pilot phase)
• Professional courses (CMU, SEI) – transfer +
academic adaptation: 8 (5 completed, piloting)
• Augmented/improved or developed local courses: 6-8
(piloting, “mentored” by ESI, SEI, CMU)
---
Methodology:
• Student centric approach
• Sync content, terminology (world standard), cross-
links
• Practicum/project work: innovations and
entrepreneurship (real industry project, “start-up”)
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8. Implementation Approach
• Courses/profiles/programs
o regular students + “academic” courses
o executive/intensive courses (or mix)
• Incremental development
o Early pilot courses
o Needs assessment & content refinement (curriculum first
draft)
o Enhanced Existing Master Programs (validated profiles, >4-6
SEMP courses)
o SEMP master profile (inter-university)
• Project-based study
o 2/3 integrated content (academic + professional, 3 focus
areas)
o 1/3 practical project (“start-up” spirit, Learn by doing +
mentorship)
• Monitor Quality & Continuous Improvement
(incl. professors and students exchange, PhD, R&D) – SEI/ISR, CMU + EU partners
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9. Pilot Courses Feedback
Student opinion
(> 300 students, 3 pilot courses)
1 min 2 3max 4 5
opinion before attending 3.4
opinion after course 4.7
useful for current work 4.0
useful for future career 4.6
when choosing work 4.0
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10. Professional qualification profiles (IT jobs, e-CF)
= executive “mini-diploma”
SW Development Team Manager/Leader
IT Services Manager/Leader
SW Quality Manager
SW Architect / Designer
SW Business Manager/Leader
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11. Universities & SEMP Partners
Institutionalizing
ESI CEE-SEMP project (ABF, USAID)
SEMP TQ Center
[Training & Qualification]
Content and Train-the-Trainer Advanced Cyber Security Lab
curriculum
development [professors & trainers qualification] Trainings [Mission: Prevention]
Academic: Business/ex Methodology Individual Qualification Professional Practicum Training : Threat Awareness
-courses ecutive student- qualification accreditation courses (Studio Secure analysis
profiles: centric & maintenance (advanced course) & Coding:
-MS - Cyber-
approach accreditation training) Internship C, C++, Jav Vulnerabiliti Defense
-SEMP MS Continuous paths a (CERT)
education program es
- “Business” Business
diploma CERT-RMM Continuity
(resilience)
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12. Specific: Focus on Cyber Security
Closing gaps & develop good Generic Model to
code: Manage and Assess
Secure Coding Standards the Operational Resilience
[languages + compilers] [Information Security, Security
Business Continuity]
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13. Compliances (1):e-CF, EQF, ECVET…
ENABLE
Dimension 3
PLAN BUILD RUN e-Competence proficiency levels
e-1 to e-5, related to EQF levels 3-8
MANAGE
Dimension 2
36 Competences
http://profilingtool.ecompetences.eu/
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14. Compliances (2): European ICT profiles
[“Towards European e-Job Profiles (2010-2012)”, based on the e-CF www.ecompetences.eu ]
Business Technology
Chief Information Officer
Account Manager
IS Manager
Increasing complexity and autonomy
IS Consultant
Business Analyst
Enterprise Architect
Business IS Manager Project Manager IS Security Manager
Network Specialist
Auditor/QA Manager
Service Manager
Systems Analyst
IS Security Specialist
Database Specialist
ICT Trainer
Systems Administrator
Tests Specialist
Technical Specialist
Multimedia Designer
Developer
Service Desk Agent
14
www.esicenter.bg www.ecompetences.eu
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15. Compliances (3):
Personal competences versus organizational models:
the parallel jungle?
ITIL ISO 20000
Lifelong Learning
ICT Certification in Action (CEN):
Towards a Convergence and Harmonization Certification
• maps of ICT certifications stakeholders
• positioning e-certifications with e-CF (v2) and EQF, Training
• bridging certifications with education
Job/
Education
Work
www.ict-certification-in-europe.eu
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16. IT is the job market to be in now- right?
700
1'000 jobs
600
500
Turbo Knowledge
400
Investing in the Future
300
Back to Normal
200 Tradition Wins
Stagnation
100
0
-100
2007 2008 2009 2010 2011 2012 2013 2014 2015
Foresight study anticipates that the EU labour market may face an excess demand of
384,000 ICT practitioners by 2015
http://www.eskills-monitor.eu/documents/Meskills%20Scenario%20and%20Foresight%20report_final.pdf
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17. Other compliances…
Thank you!
George Sharkov, PhD
Managing Director
European Software Institute
Center Eastern Europe
gesha@esicenter.bg
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