SlideShare una empresa de Scribd logo
1 de 10
Descargar para leer sin conexión
GTA = Great
Teaching Adventure!
  Graduate Teaching Assistants in the
      Library Instruction Game



        Kansas Library Association
        College and University Libraries Section Fall Conference
        October 5, 2012, Dodge City, KS
Use of Graduate Teaching
Assistants and UG Students in the
Academic Library
Definitely not a new concept:

•   The University of South Florida Library has a graduate assistant
    program for the library and has partnered with its School of Library
    and Information Science with an IMLS grant. This grant,
    "Academic Librarians for Tomorrow's Academic Researchers
    (ALSTARS)", requires a graduate assistantship in the library.

•   Indiana University - Bloomington employs "instruction assistants" in
    the Information Commons/Undergraduate Library Services of
    Herman B. Wells Library. A nice view of this role written by an
    instruction assistant is at:
http://www.slis.indiana.edu/news/story.php?story_id=1689
History and Background of
GTAs at WAW Library
•   Growth in overall library instruction program with number of
    students reached and number of sessions --

•   Spring 2009: Began teaching UL100, Information Literacy and
    Technology
    o 2-credit hour course fulfilling Gen Ed requirement
    o Increasing section offerings each semester

•   Still teaching tiered library instruction in Composition I and II

•   Renewed focus upon course- and subject-specific library
    instruction
Decision to Hire GTAs
Summer of 2010:
•    Library faculty discussed teaching priorities and needs
•    Dean investigated the process for graduate teaching assistants
     from academic departments for the library (we are an academic
     support unit rather than a department)
•    Director of Instruction and Head of Information/Instructional
     Services wrote a job description covering the following
     responsibilities:
      o Working at the Reference Desk, providing in-person assistance
         as well as phone, E-mail, and chat
      o Teaching library instruction sessions in Composition I and II
      o Teaching/assisting with other General Education course-
         specific library instruction sessions
Kellie - Personal Experience
•   Background
    o Master of English from Kansas State
    o 3 years experience as a GTA and adjunct for K-
      State's English department
    o 1 year as library page for Manhattan PL
•   Job description was intimidating at first.
    o Not sure about reference or instruction
    o Knowledge of databases was minimal
•   Teaching experience very beneficial
    o Helped me connect with instructors
    o Reference desk work expanded knowledge
Tiffany - Personal Experience
•   Background
    o Bachelor's in Organizational Leadership
    o 6 years experience in circulation/reference at high
      school and public library
    o Substitute teaching
•   Apprehensive applying for the job
    o Formal teaching is not for me!
    o Unfamiliar with databases
•   Creativity
    o Bulletin boards, book displays, flyers, etc.
Examples of Displays,
Bookmarks and graphics
Kellie and Tiffany
 Personal Experience
Benefits for the Library     Personal Benefits
• Librarians are free to     • Experience in a
  do other things              variety of different
    o Outreach to faculty      areas
    o More one-on-one            o Reference
      meetings with              o Instruction
      students                   o Outreach through
    o More opportunities           Facebook
      for more instruction       o ESULA - Leadership
Kellie and Tiffany
•   What has worked well in the GTA positions?
    o Variety of duties
•   What do you wish you had known earlier?
    o That it would be so much fun
    o More about databases
•   What suggestions will you have for future GAs
    in the library?
    o Be flexible!
•   Other thoughts?
Lessons Learned and Plans for
the Future!
•   Starting over in Summer/Fall 2013; more structured
    training program for reference and instruction

•   Hired originally from SLIM, but not limited to that
    academic program (consider other ESU graduate
    programs with GTAs who would bring expertise to the
    library)

•   In your own institutions: What are some ways of
    utilizing GTAs or upper-division undergraduate students
    for reference and/or instruction?

Más contenido relacionado

La actualidad más candente

Vietnam Room to Read presentation
Vietnam Room to Read presentationVietnam Room to Read presentation
Vietnam Room to Read presentationkatieday
 
G4 MSL Curriculum Overview 1819
G4 MSL Curriculum Overview 1819G4 MSL Curriculum Overview 1819
G4 MSL Curriculum Overview 1819vera812
 
Tara Burns_Elementary Education
Tara Burns_Elementary Education Tara Burns_Elementary Education
Tara Burns_Elementary Education Tara Burns
 
iLIT Program Development inviting library profession to review on May 30, 2015
iLIT Program Development inviting library profession to review on May 30, 2015iLIT Program Development inviting library profession to review on May 30, 2015
iLIT Program Development inviting library profession to review on May 30, 2015Manisha Khetarpal
 
Becoming a School Library's Best Friend
Becoming a School Library's Best FriendBecoming a School Library's Best Friend
Becoming a School Library's Best FriendBrooke Windsor Viau
 
Petaluma Secondary Librarians' Presentation to the School Board
Petaluma Secondary Librarians' Presentation to the School BoardPetaluma Secondary Librarians' Presentation to the School Board
Petaluma Secondary Librarians' Presentation to the School BoardAnna Koval
 
Best Practices in School Libraries
Best Practices in School LibrariesBest Practices in School Libraries
Best Practices in School LibrariesS. L. Faisal
 
Curriculum Night Grade 4 MSL 1718
Curriculum Night Grade 4 MSL 1718Curriculum Night Grade 4 MSL 1718
Curriculum Night Grade 4 MSL 1718Vera CHEN
 
Library as a Classroom Activity in Primary Education: Activities for Primary ...
Library as a Classroom Activity in Primary Education: Activities for Primary ...Library as a Classroom Activity in Primary Education: Activities for Primary ...
Library as a Classroom Activity in Primary Education: Activities for Primary ...S. L. Faisal
 
Week 7 writing 1- 2017
Week 7   writing 1- 2017Week 7   writing 1- 2017
Week 7 writing 1- 2017rmcquirter
 

La actualidad más candente (18)

Vietnam Room to Read presentation
Vietnam Room to Read presentationVietnam Room to Read presentation
Vietnam Room to Read presentation
 
G4 MSL Curriculum Overview 1819
G4 MSL Curriculum Overview 1819G4 MSL Curriculum Overview 1819
G4 MSL Curriculum Overview 1819
 
Tara Burns_Elementary Education
Tara Burns_Elementary Education Tara Burns_Elementary Education
Tara Burns_Elementary Education
 
Library Services presentation
Library Services presentationLibrary Services presentation
Library Services presentation
 
December progress report 2011
December progress report 2011December progress report 2011
December progress report 2011
 
iLIT Program Development inviting library profession to review on May 30, 2015
iLIT Program Development inviting library profession to review on May 30, 2015iLIT Program Development inviting library profession to review on May 30, 2015
iLIT Program Development inviting library profession to review on May 30, 2015
 
Becoming a School Library's Best Friend
Becoming a School Library's Best FriendBecoming a School Library's Best Friend
Becoming a School Library's Best Friend
 
Governor Guide
Governor GuideGovernor Guide
Governor Guide
 
Junior Library Staff Guide
Junior Library Staff GuideJunior Library Staff Guide
Junior Library Staff Guide
 
Petaluma Secondary Librarians' Presentation to the School Board
Petaluma Secondary Librarians' Presentation to the School BoardPetaluma Secondary Librarians' Presentation to the School Board
Petaluma Secondary Librarians' Presentation to the School Board
 
Best Practices in School Libraries
Best Practices in School LibrariesBest Practices in School Libraries
Best Practices in School Libraries
 
Action Plan
Action PlanAction Plan
Action Plan
 
Curriculum Night Grade 4 MSL 1718
Curriculum Night Grade 4 MSL 1718Curriculum Night Grade 4 MSL 1718
Curriculum Night Grade 4 MSL 1718
 
Penfield Library
Penfield LibraryPenfield Library
Penfield Library
 
public Resume
public Resumepublic Resume
public Resume
 
Reeling in Reluctant Readers
Reeling in Reluctant Readers Reeling in Reluctant Readers
Reeling in Reluctant Readers
 
Library as a Classroom Activity in Primary Education: Activities for Primary ...
Library as a Classroom Activity in Primary Education: Activities for Primary ...Library as a Classroom Activity in Primary Education: Activities for Primary ...
Library as a Classroom Activity in Primary Education: Activities for Primary ...
 
Week 7 writing 1- 2017
Week 7   writing 1- 2017Week 7   writing 1- 2017
Week 7 writing 1- 2017
 

Destacado

KLA CULS Proceedings
KLA CULS ProceedingsKLA CULS Proceedings
KLA CULS ProceedingsCynthia Kane
 
You're On Candid Camera!
You're On Candid Camera!You're On Candid Camera!
You're On Candid Camera!Cynthia Kane
 
Information Literacy Assessment and Higher Education Accreditation Institutio...
Information Literacy Assessment and Higher Education Accreditation Institutio...Information Literacy Assessment and Higher Education Accreditation Institutio...
Information Literacy Assessment and Higher Education Accreditation Institutio...Cynthia Kane
 
Robe goldberg challange
Robe goldberg challangeRobe goldberg challange
Robe goldberg challangeAmandeep131313
 
Emporia State University Research and Creativity Day Poster Session, April 26...
Emporia State University Research and Creativity Day Poster Session, April 26...Emporia State University Research and Creativity Day Poster Session, April 26...
Emporia State University Research and Creativity Day Poster Session, April 26...Cynthia Kane
 

Destacado (8)

Fortune
FortuneFortune
Fortune
 
Q3
Q3Q3
Q3
 
KLA CULS Proceedings
KLA CULS ProceedingsKLA CULS Proceedings
KLA CULS Proceedings
 
You're On Candid Camera!
You're On Candid Camera!You're On Candid Camera!
You're On Candid Camera!
 
Information Literacy Assessment and Higher Education Accreditation Institutio...
Information Literacy Assessment and Higher Education Accreditation Institutio...Information Literacy Assessment and Higher Education Accreditation Institutio...
Information Literacy Assessment and Higher Education Accreditation Institutio...
 
Robe goldberg challange
Robe goldberg challangeRobe goldberg challange
Robe goldberg challange
 
Emporia State University Research and Creativity Day Poster Session, April 26...
Emporia State University Research and Creativity Day Poster Session, April 26...Emporia State University Research and Creativity Day Poster Session, April 26...
Emporia State University Research and Creativity Day Poster Session, April 26...
 
Instrumentos ópticos
Instrumentos ópticosInstrumentos ópticos
Instrumentos ópticos
 

Similar a KLA-CULS Presentation, October 5, 2012

G2 MFL Curriculum 1718
G2 MFL Curriculum 1718G2 MFL Curriculum 1718
G2 MFL Curriculum 1718Vera CHEN
 
You've Got Them In, Now Get Them Involved PaLA Presentation
You've Got Them In, Now Get Them Involved PaLA PresentationYou've Got Them In, Now Get Them Involved PaLA Presentation
You've Got Them In, Now Get Them Involved PaLA PresentationMillstein Library
 
MLA 2010: Reinvigorating the Experienced Instruction Librarian
MLA 2010: Reinvigorating the Experienced Instruction LibrarianMLA 2010: Reinvigorating the Experienced Instruction Librarian
MLA 2010: Reinvigorating the Experienced Instruction LibrarianSara Memmott
 
G3 MSL Curriculum 1718
G3 MSL Curriculum 1718G3 MSL Curriculum 1718
G3 MSL Curriculum 1718Karen Kee
 
Towards functional school libraries: A tale of Room to Read’s school library ...
Towards functional school libraries: A tale of Room to Read’s school library ...Towards functional school libraries: A tale of Room to Read’s school library ...
Towards functional school libraries: A tale of Room to Read’s school library ...Zakir Hossain/ICS, Zurich
 
The librarian as lecturer: experiences on the other side of the fence. Clark ...
The librarian as lecturer: experiences on the other side of the fence. Clark ...The librarian as lecturer: experiences on the other side of the fence. Clark ...
The librarian as lecturer: experiences on the other side of the fence. Clark ...IL Group (CILIP Information Literacy Group)
 
The Book Love Elective - nErDcampMI 2017
The Book Love Elective - nErDcampMI 2017The Book Love Elective - nErDcampMI 2017
The Book Love Elective - nErDcampMI 2017Austin Hall
 
Brandt chicago presentation
Brandt chicago presentationBrandt chicago presentation
Brandt chicago presentationTom Brandt
 
Supporting non-traditional students at the University of East London
Supporting non-traditional students at the University of East LondonSupporting non-traditional students at the University of East London
Supporting non-traditional students at the University of East LondonALISS
 
Eng ed advisory final report 2011 2012
Eng ed advisory final report 2011 2012Eng ed advisory final report 2011 2012
Eng ed advisory final report 2011 2012lbolfbeliveau
 
The Re-education of Administration: Why every school administrator should be ...
The Re-education of Administration: Why every school administrator should be ...The Re-education of Administration: Why every school administrator should be ...
The Re-education of Administration: Why every school administrator should be ...rhinocerology
 
End of the Year Report, 2013, Wilbury Crockett Library, Wellesley High School
End of the Year Report, 2013, Wilbury Crockett Library, Wellesley High SchoolEnd of the Year Report, 2013, Wilbury Crockett Library, Wellesley High School
End of the Year Report, 2013, Wilbury Crockett Library, Wellesley High Schooldeethellis
 
G1 MFL Curriculum 1718
G1 MFL Curriculum 1718G1 MFL Curriculum 1718
G1 MFL Curriculum 1718Vera CHEN
 

Similar a KLA-CULS Presentation, October 5, 2012 (20)

ASLA 2018 Meet the board & new teacher librarian tips
ASLA 2018 Meet the board & new teacher librarian tipsASLA 2018 Meet the board & new teacher librarian tips
ASLA 2018 Meet the board & new teacher librarian tips
 
G2 MFL Curriculum 1718
G2 MFL Curriculum 1718G2 MFL Curriculum 1718
G2 MFL Curriculum 1718
 
Wellstone literacy program presentation
Wellstone literacy program presentationWellstone literacy program presentation
Wellstone literacy program presentation
 
You've Got Them In, Now Get Them Involved PaLA Presentation
You've Got Them In, Now Get Them Involved PaLA PresentationYou've Got Them In, Now Get Them Involved PaLA Presentation
You've Got Them In, Now Get Them Involved PaLA Presentation
 
MLA 2010: Reinvigorating the Experienced Instruction Librarian
MLA 2010: Reinvigorating the Experienced Instruction LibrarianMLA 2010: Reinvigorating the Experienced Instruction Librarian
MLA 2010: Reinvigorating the Experienced Instruction Librarian
 
03 elaine conul presentation
03   elaine conul presentation03   elaine conul presentation
03 elaine conul presentation
 
G3 MSL Curriculum 1718
G3 MSL Curriculum 1718G3 MSL Curriculum 1718
G3 MSL Curriculum 1718
 
Towards functional school libraries: A tale of Room to Read’s school library ...
Towards functional school libraries: A tale of Room to Read’s school library ...Towards functional school libraries: A tale of Room to Read’s school library ...
Towards functional school libraries: A tale of Room to Read’s school library ...
 
The librarian as lecturer: experiences on the other side of the fence. Clark ...
The librarian as lecturer: experiences on the other side of the fence. Clark ...The librarian as lecturer: experiences on the other side of the fence. Clark ...
The librarian as lecturer: experiences on the other side of the fence. Clark ...
 
Elaine Bean - Bridging the gap between 2nd & 3rd level
Elaine Bean - Bridging the gap between 2nd & 3rd level Elaine Bean - Bridging the gap between 2nd & 3rd level
Elaine Bean - Bridging the gap between 2nd & 3rd level
 
Thriving Overseas: Finding the Niche as an Instruction Librarian in a Foreig...
Thriving Overseas:  Finding the Niche as an Instruction Librarian in a Foreig...Thriving Overseas:  Finding the Niche as an Instruction Librarian in a Foreig...
Thriving Overseas: Finding the Niche as an Instruction Librarian in a Foreig...
 
BC Teacher-Librarians' Advocacy Presentation
BC Teacher-Librarians' Advocacy PresentationBC Teacher-Librarians' Advocacy Presentation
BC Teacher-Librarians' Advocacy Presentation
 
The Book Love Elective - nErDcampMI 2017
The Book Love Elective - nErDcampMI 2017The Book Love Elective - nErDcampMI 2017
The Book Love Elective - nErDcampMI 2017
 
Engaging the reluctant - Phillips
Engaging the reluctant - PhillipsEngaging the reluctant - Phillips
Engaging the reluctant - Phillips
 
Brandt chicago presentation
Brandt chicago presentationBrandt chicago presentation
Brandt chicago presentation
 
Supporting non-traditional students at the University of East London
Supporting non-traditional students at the University of East LondonSupporting non-traditional students at the University of East London
Supporting non-traditional students at the University of East London
 
Eng ed advisory final report 2011 2012
Eng ed advisory final report 2011 2012Eng ed advisory final report 2011 2012
Eng ed advisory final report 2011 2012
 
The Re-education of Administration: Why every school administrator should be ...
The Re-education of Administration: Why every school administrator should be ...The Re-education of Administration: Why every school administrator should be ...
The Re-education of Administration: Why every school administrator should be ...
 
End of the Year Report, 2013, Wilbury Crockett Library, Wellesley High School
End of the Year Report, 2013, Wilbury Crockett Library, Wellesley High SchoolEnd of the Year Report, 2013, Wilbury Crockett Library, Wellesley High School
End of the Year Report, 2013, Wilbury Crockett Library, Wellesley High School
 
G1 MFL Curriculum 1718
G1 MFL Curriculum 1718G1 MFL Curriculum 1718
G1 MFL Curriculum 1718
 

Más de Cynthia Kane

Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...
Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...
Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...Cynthia Kane
 
Take the Helm, Ensign! Becoming a Campus Leader with Information Literacy As...
Take the Helm, Ensign!  Becoming a Campus Leader with Information Literacy As...Take the Helm, Ensign!  Becoming a Campus Leader with Information Literacy As...
Take the Helm, Ensign! Becoming a Campus Leader with Information Literacy As...Cynthia Kane
 
"Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge...
"Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge..."Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge...
"Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge...Cynthia Kane
 
“Holding Steady with Changes! Using and Teaching a Discovery Service While P...
“Holding Steady with Changes!  Using and Teaching a Discovery Service While P...“Holding Steady with Changes!  Using and Teaching a Discovery Service While P...
“Holding Steady with Changes! Using and Teaching a Discovery Service While P...Cynthia Kane
 
APA Style, ESU WAW Library Workshop, October 12, 2016
APA Style, ESU WAW Library Workshop, October 12, 2016APA Style, ESU WAW Library Workshop, October 12, 2016
APA Style, ESU WAW Library Workshop, October 12, 2016Cynthia Kane
 
LibQUAL+ Poster Session, ESU Assessment Forum
LibQUAL+ Poster Session, ESU Assessment ForumLibQUAL+ Poster Session, ESU Assessment Forum
LibQUAL+ Poster Session, ESU Assessment ForumCynthia Kane
 
Cma presentation-10
Cma presentation-10Cma presentation-10
Cma presentation-10Cynthia Kane
 
Cma presentation-09
Cma presentation-09Cma presentation-09
Cma presentation-09Cynthia Kane
 
IR 410, October 28, 2008
IR 410, October 28, 2008IR 410, October 28, 2008
IR 410, October 28, 2008Cynthia Kane
 

Más de Cynthia Kane (10)

Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...
Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...
Connections of Evidence: Using Best Practices of Assessment in an Ongoing Ser...
 
Take the Helm, Ensign! Becoming a Campus Leader with Information Literacy As...
Take the Helm, Ensign!  Becoming a Campus Leader with Information Literacy As...Take the Helm, Ensign!  Becoming a Campus Leader with Information Literacy As...
Take the Helm, Ensign! Becoming a Campus Leader with Information Literacy As...
 
"Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge...
"Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge..."Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge...
"Gaining a Greater Understanding of Embedded Core Skills in the Content of Ge...
 
“Holding Steady with Changes! Using and Teaching a Discovery Service While P...
“Holding Steady with Changes!  Using and Teaching a Discovery Service While P...“Holding Steady with Changes!  Using and Teaching a Discovery Service While P...
“Holding Steady with Changes! Using and Teaching a Discovery Service While P...
 
APA Style, ESU WAW Library Workshop, October 12, 2016
APA Style, ESU WAW Library Workshop, October 12, 2016APA Style, ESU WAW Library Workshop, October 12, 2016
APA Style, ESU WAW Library Workshop, October 12, 2016
 
LibQUAL+ Poster Session, ESU Assessment Forum
LibQUAL+ Poster Session, ESU Assessment ForumLibQUAL+ Poster Session, ESU Assessment Forum
LibQUAL+ Poster Session, ESU Assessment Forum
 
Cma presentation-10
Cma presentation-10Cma presentation-10
Cma presentation-10
 
Elearning 5 26-10
Elearning 5 26-10Elearning 5 26-10
Elearning 5 26-10
 
Cma presentation-09
Cma presentation-09Cma presentation-09
Cma presentation-09
 
IR 410, October 28, 2008
IR 410, October 28, 2008IR 410, October 28, 2008
IR 410, October 28, 2008
 

KLA-CULS Presentation, October 5, 2012

  • 1. GTA = Great Teaching Adventure! Graduate Teaching Assistants in the Library Instruction Game Kansas Library Association College and University Libraries Section Fall Conference October 5, 2012, Dodge City, KS
  • 2. Use of Graduate Teaching Assistants and UG Students in the Academic Library Definitely not a new concept: • The University of South Florida Library has a graduate assistant program for the library and has partnered with its School of Library and Information Science with an IMLS grant. This grant, "Academic Librarians for Tomorrow's Academic Researchers (ALSTARS)", requires a graduate assistantship in the library. • Indiana University - Bloomington employs "instruction assistants" in the Information Commons/Undergraduate Library Services of Herman B. Wells Library. A nice view of this role written by an instruction assistant is at: http://www.slis.indiana.edu/news/story.php?story_id=1689
  • 3. History and Background of GTAs at WAW Library • Growth in overall library instruction program with number of students reached and number of sessions -- • Spring 2009: Began teaching UL100, Information Literacy and Technology o 2-credit hour course fulfilling Gen Ed requirement o Increasing section offerings each semester • Still teaching tiered library instruction in Composition I and II • Renewed focus upon course- and subject-specific library instruction
  • 4. Decision to Hire GTAs Summer of 2010: • Library faculty discussed teaching priorities and needs • Dean investigated the process for graduate teaching assistants from academic departments for the library (we are an academic support unit rather than a department) • Director of Instruction and Head of Information/Instructional Services wrote a job description covering the following responsibilities: o Working at the Reference Desk, providing in-person assistance as well as phone, E-mail, and chat o Teaching library instruction sessions in Composition I and II o Teaching/assisting with other General Education course- specific library instruction sessions
  • 5. Kellie - Personal Experience • Background o Master of English from Kansas State o 3 years experience as a GTA and adjunct for K- State's English department o 1 year as library page for Manhattan PL • Job description was intimidating at first. o Not sure about reference or instruction o Knowledge of databases was minimal • Teaching experience very beneficial o Helped me connect with instructors o Reference desk work expanded knowledge
  • 6. Tiffany - Personal Experience • Background o Bachelor's in Organizational Leadership o 6 years experience in circulation/reference at high school and public library o Substitute teaching • Apprehensive applying for the job o Formal teaching is not for me! o Unfamiliar with databases • Creativity o Bulletin boards, book displays, flyers, etc.
  • 8. Kellie and Tiffany Personal Experience Benefits for the Library Personal Benefits • Librarians are free to • Experience in a do other things variety of different o Outreach to faculty areas o More one-on-one o Reference meetings with o Instruction students o Outreach through o More opportunities Facebook for more instruction o ESULA - Leadership
  • 9. Kellie and Tiffany • What has worked well in the GTA positions? o Variety of duties • What do you wish you had known earlier? o That it would be so much fun o More about databases • What suggestions will you have for future GAs in the library? o Be flexible! • Other thoughts?
  • 10. Lessons Learned and Plans for the Future! • Starting over in Summer/Fall 2013; more structured training program for reference and instruction • Hired originally from SLIM, but not limited to that academic program (consider other ESU graduate programs with GTAs who would bring expertise to the library) • In your own institutions: What are some ways of utilizing GTAs or upper-division undergraduate students for reference and/or instruction?