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Imagine the unlimited mobility of your day
Mobile  Money  –  Branchless  Banking  
26th  May  2014  
What  is  Branchless  Banking?  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
1.  Delivering services beyond the reach of existing branches and ATMs
2.  Agent-led financial inclusion services for the unbanked population
3.  Reduce cost of customer acquisition and servicing
4.  Secure and easy account opening, no need for a core banking account
5.  Customer account is tied to a mobile
What  is  myKyat?  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
§  Solution developed by FTP for Myanmar
§  SAP - World-class robust platform deployed in over 28
countries
§  Safe, secure, regulatory compliant
§  Support both feature phones and smart phones
§  Can be used by both registered and non-registered users
Mobiliser  Family  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
myKyat    Functions  –  available  now  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
5. Request Money
6. Bill Payment
7. Agent to agent transfer
8. Group Payment
1. Cash In
2. Cash Out
3. Send Money
4. Pickup
myKyat  Functions  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
Send Money
myKyat  Functions  –  Send  Money  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
Payee Mobile? Amount in Ks?
Customer selects 2 Customer enters payee mobile Customer enter amount
Menu Level 1 Menu Level 2 Menu Level 3
Dial
*661#
Dear Customer,
1. Check Balance
2. Send Money
3. Request Money
4. Purchase
5. More
myKyat  Functions  –  Send  Money  contd.  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
Amount in Ks?
Customer enters PIN Transaction successful
Menu Level 5 Menu Level 6
Payee:+959999999
Amount: 9999 Ks
Fees: 9999 ks
To continue, enter
PIN
Your Message?
Customer enters message
for recipient
Your transaction is
successful.
myKyat ID is
99999999
To continue, enter
0
	
  
myKyat	
  Id:	
  99999999	
  
Amt:	
  9999	
  Ks	
  
	
  
Sender’s	
  Message	
  
	
  	
  
	
  
You	
  have	
  received	
  9999	
  Ks	
  
from	
  959999999.	
  	
  
	
  
Sender’s	
  Message	
  
	
  
Go	
  to	
  nearest	
  	
  myKyat	
  
agent	
  to	
  collect	
  	
  cash	
  using	
  
code	
  9999.	
  
Non Registered
Registered
9 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
Web  Portal  Channels  
Financial  Use  Cases  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
Customer  -­  Centric  Use  Cases  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
Cash In
Customer Agent
	
  	
  
Customer’s	
  SVA	
  
	
  	
  
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
SVA	
   Mobile	
  Phone	
   NRC	
   Channel	
  
Customer	
   ✓	
   ✓	
   ✓	
   Not	
  relevant	
  
	
  
Agent	
   ✓	
  
	
  
✓	
  
	
  
✗	
  
	
  
Portal	
  and	
  Mobile	
  
	
  
give	
  mobile	
  
no	
  and	
  cash
deposit
Send Money
Sender‘s	
  SVA
Receiver’s	
  SVA
	
  	
  
Mobiliser
	
  	
  
13 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
SVA	
   Mobile	
   NRC	
  
	
  
Channel	
  
Sender	
   ✓	
   ✓	
   ✗	
  
	
  
Portal	
  and	
  Mobile	
  
Receiver	
   ✓ or ✗	
  
	
  
✓	
   ✓ or	
  ✗	
  
	
  
Portal	
  
(available	
  only	
  for	
  SVA	
  holder	
  )	
  and	
  Mobile	
  
Receiver’s	
  Mobile
send receive
Pick up
Receiver
	
  	
  
Agent
	
  	
  
14 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
SVA	
   Mobile	
   NRC	
  
	
  
Channel	
  
Agent	
   ✓	
   ✓	
   ✗	
  
	
  
Portal	
  and	
  Mobile	
  
Receiver	
   ✗	
  
	
  
✓	
   ✓ 	
  
	
  
Not	
  relevant	
  
Cash
give	
  mobile	
  no	
  and	
  
pick	
  up	
  code issue
Request Money
Requestor‘s	
  
SVA
Payee’s	
  SVA
	
  	
  
Mobiliser
	
  	
  
15 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
SVA	
   Mobile	
   NRC	
  
	
  
Channel	
  
Requestor	
   ✓	
   ✓	
   ✗	
  
	
  
Portal	
  and	
  Mobile	
  
Payee	
   ✓ 	
   ✓	
   ✗	
  
	
  
Portal	
  and	
  Mobile	
  
request receive
Group Payment
© Frontier Technology Partners Co., Ltd 2014. All rights Reserved
SVA	
   Mobile	
  Phone	
   NRC	
   Channel	
  
Payer	
   ✓	
   ✓	
   ✗	
   Portal	
  
	
  
Payees	
   ✓	
  
	
  
✓	
  
	
  
✗	
  
	
  
Portal	
  and	
  Mobile	
  
Payer‘s	
  SVA
Mobiliser
uploda	
  data	
  file
	
  	
  
	
  	
  
confirm	
  data	
  file
Payee1‘s	
  SVA
Payee2‘s	
  SVA
Payee3‘s	
  SVA
THANK YOU!
Contact:
Tel: (95) 01 230 5133 - 5134

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Mobile Money – Branchless Banking Guide

  • 1. Imagine the unlimited mobility of your day Mobile  Money  –  Branchless  Banking   26th  May  2014  
  • 2. What  is  Branchless  Banking?   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved 1.  Delivering services beyond the reach of existing branches and ATMs 2.  Agent-led financial inclusion services for the unbanked population 3.  Reduce cost of customer acquisition and servicing 4.  Secure and easy account opening, no need for a core banking account 5.  Customer account is tied to a mobile
  • 3. What  is  myKyat?   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved §  Solution developed by FTP for Myanmar §  SAP - World-class robust platform deployed in over 28 countries §  Safe, secure, regulatory compliant §  Support both feature phones and smart phones §  Can be used by both registered and non-registered users
  • 4. Mobiliser  Family   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
  • 5. myKyat    Functions  –  available  now   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved 5. Request Money 6. Bill Payment 7. Agent to agent transfer 8. Group Payment 1. Cash In 2. Cash Out 3. Send Money 4. Pickup
  • 6. myKyat  Functions   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved Send Money
  • 7. myKyat  Functions  –  Send  Money   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved Payee Mobile? Amount in Ks? Customer selects 2 Customer enters payee mobile Customer enter amount Menu Level 1 Menu Level 2 Menu Level 3 Dial *661# Dear Customer, 1. Check Balance 2. Send Money 3. Request Money 4. Purchase 5. More
  • 8. myKyat  Functions  –  Send  Money  contd.   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved Amount in Ks? Customer enters PIN Transaction successful Menu Level 5 Menu Level 6 Payee:+959999999 Amount: 9999 Ks Fees: 9999 ks To continue, enter PIN Your Message? Customer enters message for recipient Your transaction is successful. myKyat ID is 99999999 To continue, enter 0   myKyat  Id:  99999999   Amt:  9999  Ks     Sender’s  Message         You  have  received  9999  Ks   from  959999999.       Sender’s  Message     Go  to  nearest    myKyat   agent  to  collect    cash  using   code  9999.   Non Registered Registered
  • 9. 9 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved Web  Portal  Channels  
  • 10. Financial  Use  Cases   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
  • 11. Customer  -­  Centric  Use  Cases   © Frontier Technology Partners Co., Ltd 2014. All rights Reserved
  • 12. Cash In Customer Agent     Customer’s  SVA       © Frontier Technology Partners Co., Ltd 2014. All rights Reserved SVA   Mobile  Phone   NRC   Channel   Customer   ✓   ✓   ✓   Not  relevant     Agent   ✓     ✓     ✗     Portal  and  Mobile     give  mobile   no  and  cash deposit
  • 13. Send Money Sender‘s  SVA Receiver’s  SVA     Mobiliser     13 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved SVA   Mobile   NRC     Channel   Sender   ✓   ✓   ✗     Portal  and  Mobile   Receiver   ✓ or ✗     ✓   ✓ or  ✗     Portal   (available  only  for  SVA  holder  )  and  Mobile   Receiver’s  Mobile send receive
  • 14. Pick up Receiver     Agent     14 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved SVA   Mobile   NRC     Channel   Agent   ✓   ✓   ✗     Portal  and  Mobile   Receiver   ✗     ✓   ✓     Not  relevant   Cash give  mobile  no  and   pick  up  code issue
  • 15. Request Money Requestor‘s   SVA Payee’s  SVA     Mobiliser     15 © Frontier Technology Partners Co., Ltd 2014. All rights Reserved SVA   Mobile   NRC     Channel   Requestor   ✓   ✓   ✗     Portal  and  Mobile   Payee   ✓   ✓   ✗     Portal  and  Mobile   request receive
  • 16. Group Payment © Frontier Technology Partners Co., Ltd 2014. All rights Reserved SVA   Mobile  Phone   NRC   Channel   Payer   ✓   ✓   ✗   Portal     Payees   ✓     ✓     ✗     Portal  and  Mobile   Payer‘s  SVA Mobiliser uploda  data  file         confirm  data  file Payee1‘s  SVA Payee2‘s  SVA Payee3‘s  SVA
  • 17. THANK YOU! Contact: Tel: (95) 01 230 5133 - 5134