Monica Sumit Ganguly is seeking a position in the hospitality industry utilizing her experience in hotel operations and academic qualifications. She has over 8 years of experience in various roles in food and beverage service and room service at hotels like Hyatt Regency New Delhi, The Grand New Delhi, Vivanta By Taj Lucknow, and Ramada Plaza Varanasi. She holds a BSc in Hospitality and Tourism Management from IIAS Kolkata. She is proficient in English, Hindi, and Bengali and has strong computer skills in MS Office applications.

1. Monica Sumit Ganguly
E mail:banerjee.monica@gmail.com Mob :+918960658853 DoB: 09th March1987
Career Objective
To seek a position in the hospitalityindustry where my industryexposure and academic skills will add value to organizationa l
operations.
Career Synopsis
 Hospitalityoriented trained personnel with an experience in Hotel Industry and specialization in fnb service department.
 Exposure in core domains ofthe hotel industry.
 Self motivated and disciplined professional with abilityto spotopportunities and execute solutions thatleads to
customer satisfaction.
Professional Learning
Front Office Management
Front Office Operations GuestServices Management Destination Management
CRM
Help Desk Management GuestRelations Management Corporate Communication
Food and Beverage Management
Organization of F&B Operations Food & Beverage Management Quality Assurance Standards
Work / Internship Experience.
Company Name Hyatt Regency, New Delhi
Designation (Dept) Food and Beverage Associate (Food and Beverage Service)
Duration From:April 2010 To: March’12
Company Name The Grand , New Delhi
Designation (Dept) On Job Trainee (Food and Beverage Service)
Duration From: April 2009 TO: Nov, 2009
Company Name Vivanta By Taj , Lucknow
Designation (Dept) Room Service Order Taker
Duration From : Dec,2013 To : Nov,2014

2. Company Name Ramada Plaza ,Varanasi
Designation (Dept) Industrial Training
Duration From: May, 2008 To:October,2008
Company Name Ranjees Hotel , Gomti Nagar, Lucknow
Designation Room Service Order Taker
Duration From: Nov, 2014 To:Dec,2015
Professional Certifications
Professional Certification:
Diploma+Degree [BSc]in Hospitality&Tourism Managementfrom IIAS , Kolkata Affiliated by Madurai Kamraj University (2006-
2009)
 Participated in Asia's first Mayor's Conference as a Laison Officer at Dehradoon.
 Participated in Futura Brain Twister at Banarsidas Chandiwala Institute ofHotel Management, New Delhi.
Education
2006 - 2009
Graduate Diploma in Hospitality& Tourism Management
International Institute of Advanced Studies , Kolkata
2003 - 2004 Intermediate from New Public Inter College , Lucknow
2002 - 2001
High School from Red Rose Senior SecondarySchool , Lucknow
Academic Project / Dissertation
Project Submission:
 Project submission on “ Wine Tasting and Service of Wines”
 Project submission on “ Standardization of Guestroom Maintenance,Service and Upkeep”
Personal Strength
 Positive Attitude  Self Motivated
 Leadership  Adaptability
 Energetic  Hard Working

3. Personal Information
Marital Status : Married
Nationality : Indian
Language Proficiency : English,Hindi & Bengali
Computer Skills : MS Office: MS Word, MS Excel, MS PowerPoint
Personal Interests/Hobbies : Listening Music,Jogging ,Travelling , Shopping
Date :
Place: Lucknow