The document outlines various payment methods accepted by Jeunesse, including credit cards, wallet funds, tokens, and bank wires. Wallet funds can be used to pay for back office and autoship orders. ISRs can create tokens of at least $65 to allow members without credit cards to pay for orders. Members enter the token issuer's username and token name to pay with a token. The split payment option allows using multiple methods like a token and credit card to pay one order. Bank wire information is also provided for domestic and international wires.
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1. PAYMENT METHODS
Below, you will find details on the various methods of payment accepted by Jeunesse. Please be sure to
read this section carefully.
Credit Cards
Jeunesse accepts the following credit cards: Visa (including gkard), MasterCard, American Express,
Discover, and Diners Club.
Wallet Funds
You may use Wallet funds in your Wallet account to pay for Back Office and Autoship orders.
Back Office Orders–To pay for Back Office orders using funds in your Wallet account, simply select the
Wallet payment option upon checkout. If there are insufficient funds, an error message will appear,
prompting you to select a different method of payment and giving you the opportunity to click the Back
button to update the payment information.
Autoship Orders–You may also use Wallet funds to pay for Autoship orders–this can be done from the
Autoship Credit Card page. To pay for your Autoship orders using Wallet funds:
1. Select the Autoship tab from the top menu in your Back Office and then select the Use Wallet Funds
First box under Payment Method; select Save. If successful, it will state “True” for Use Wallet Funds First
under Billing Information.
2. The Autoship program will attempt to use funds in your Wallet account first to pay for the Autoship
order. If there are insufficient funds available then the system will attempt to use the credit card on file.
3. Select the Continue button.
NOTE: To pay for your Autoship using Wallet funds you must have a valid credit card on file in your Back
Office under your Autoship Management page.
Tokens
Using Wallet funds, ISRs can help new or existing members in their downline who do not possess credit
cards pay for orders. The ISR uses funds from his or her Wallet account and places it into a spendable
unit called a Token.
It is important to note that you must have a minimum of $65 in your Wallet account in order to create a
Token and that the funds are not withdrawn from your Wallet account until the Token is used by the
member to whom the Token has been issued.
2. Creating a Token
To allow a member to pay for an order using a Token, you must first create a Token for the member. You
can do this in one of two ways:
• Log in to the Back Office, select the Wallet tab in the top menu, log into the Wallet account, then
select the Tokens icon.
OR
• Log in to the Back Office, select the Wallet tab in the top menu, log into the Wallet account, and
select Tokens from the Wallet tab.
You will be prompted to create and name the new Token. To name a Token, create a name which is
recognizable to you between 5 and 50 characters and click on the Create button. If successful, the
message “Token added” will appear along with the Token number, name, and date created. To delete a
Token, click on the Delete icon. Once the Token is added to the Tokens list located in your Wallet
account, it can be used by any member of your downline to pay for their order.
NOTE: Token names must be unique. If you create a Token name that matches the name of an unused
token, you will be prompted to select another Token name. Also, Tokens expire after 14 days of not being
used.
Using a Token
When a member chooses a Token as their form of payment, this Token pays for their entire order. To pay
for the order using the Token, the member should do the following:
1. Enter the site URL (username) of the Token issuer along with the name of the Token provided to the
member by you (the token issuer) into the designated fields.
2. Click on the Continue button.
3. From here, the order will appear to be processed as normal with the exception of being paid for with
the Token.
Split Payment
The split-payment option allows you to use multiple payment methods for an order. This option is ideal for
those of you who do not have enough available money when making a purchase through your Wallet
account or for those who are using a Token that has an amount specified when setup by the issuer. This
is also helpful if you would like to split a large order total between two credit cards.
Please see below for an example of how to make a purchase using this new feature.
1. Place your order and make a partial payment with a Token or from your Wallet account. If the
Token issuer has specified a Token amount, this amount of the order will be paid for. If the
Token issuer has not specified an amount, the Token will be considered unlimited and function to
pay for the entire order, as it always has
3. *If you are paying from your Wallet account you will be prompted for an amount to charge.
2. Select a second method of payment for the remainder of your purchase.
5. Bank Wire
To bank wire funds to or from Jeunesse, please use the corresponding information below:
Domestic
Bank: SunTrust Bank
25 Park Place NE, Ste 1600
Atlanta, GA 30303
ABA/Routing Number: 061000104
Account Number: 1000083756154
Beneficiary: Jeunesse Global
International
Bank: SunTrust Bank
25 Park Place NE, Ste 1600
Atlanta, GA 30303
Swift Code: SNTRUS3A
IBAN: none
Account Number 1000083756154
Beneficiary: Jeunesse Global
Please note that you must notify Jeunesse immediately upon wiring funds. You are also required to fill out
the Deposit Information form located in the Back Office under Distributor Information Important Forms,
and fax or email this form using the information provided on the form to ensure these funds are deposited
6. in a timely manner. If you are wiring funds to pay for an order, please make sure to reference your order
number on the form as well.
NOTE: Your bank may charge a fee for wiring funds that could affect the deposit amount—Jeunesse is
not responsible for these charges. Please make sure to inquire about any charges that could be deducted
from the original wire amount ahead of time.