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MMT APAC Presentation
      Developing the business case for your MMT service


                                   MNO-                           JV or                          FI-
                                   Driven                       3rd Party                      Driven
                                                    • Market Power, Brand Power, & Footprint
                                                    • Regulatory environment in geography
                                                    • Existing infrastructure in region




Menekse Gencer
Mail: mgencer@mpayconnect.com
                                                                                                   Mobile Money Transfer Conference
Skype:APAC the Business Case for Your MMT Service
 MMT meneks80
 Developing                                                                                             ©mPay Connect, Inc. 7, 2009
      12/17/2009                                                  1
                                                                                                                  December 1
Company: 2009
 December www.mpayconnect.com
 MMT APAC: December 7, 2009                                                                             mgencer@mpayconnect.com
mPay Connect Consulting

      Menekse Gencer
      • Consulting Services for clients seeking to launch mobile financial services
      • Business Development, Product Strategy, Go-to-Market Strategy
      • Mobile Payments engagements have included:
            • FIs: PayPal, Citigroup, Wells Fargo
            • MNOs: SKTelecom, PrePaid North American MNO
            • Other: non-profits, platform companies
      • Board Member, Mobile Money Africa, Mobile Payments Series (Harvard & Wharton)
      • Linked in Group: Mobile Payments Series – mPay Connect

      mgencer@mpayconnect.com
      www.mpayconnect.com
      www.twitter.com/mpayconnect



Developing
MMT APAC the Business Case for Your MMT Service                      ©mPay Connect, Inc.
MMT APAC: December 7, 2009
December 2009                                     2                  mgencer@mpayconnect.com
Agenda


           1.Value Proposition for Key Stakeholders
           2.Different Business Models
           3.What does interoperability mean?
           4.Choosing the right model




MMT APAC                                      ©mPay Connect, Inc.
December 2009                  3              mgencer@mpayconnect.com
Agenda


           1.Value Proposition for Key Stakeholders
           2.Different Business Models
           3.What does interoperability mean?
           4.Choosing the right model




MMT APAC                                      ©mPay Connect, Inc.
December 2009                  4              mgencer@mpayconnect.com
Value Proposition for Key Stakeholders



                              MNOs                 Platforms         FIs

                                                                                  + Revenue
                                                            + Revenue             - Costs
                                            - Churn
                                            + Revenue




                                                                                   Regulators
                                                                 +Financial Inclusion
                                                                 +Socio-Economic Development
                             ©mPay Connect, Inc.                 +Tracking AML/CFT


Developing
MMT APAC the Business Case for Your MMT Service                                           ©mPay Connect, Inc.
MMT APAC: December 7, 2009
December 2009                                           5                                 mgencer@mpayconnect.com
Agenda


           1.Value Proposition for Key Stakeholders
           2.Different Business Models
           3.What does interoperability mean?
           4.Choosing the right model




MMT APAC                                      ©mPay Connect, Inc.
December 2009                  6              mgencer@mpayconnect.com
MMT Value Chain Responsibilities
Note: Simplified model.
Customer acquisition, account
management, not included
                                                         Value Chain
                                    MNO Network                                               Hold Deposits,
                                                      Take Cash In           Move Money
                                       for data                                                Cross border
                                                       Cash Out                (Settle)
                                    transmission                                                  Forex



              Operational         Operate            Agent network           Move money       Hold Deposits
             Responsibilities     Network as usual   Take funds in                            Interest Bearing Accounts
                                  Certify Apps       Convert to electronic                    Cross border Forex
                                                     Disburse cash



               Regulatory
             Responsibilities     None               KYC, AML/CFT            KYC, AML/CFT     KYC, AML/CFT, Bank License
                                                                             eMoney License   All requirements of banks




 MMT APAC                                                                                               ©mPay Connect, Inc.
 December 2009                                                       7                                  mgencer@mpayconnect.com
MMT Models
Note: Simplified model.
Customer acquisition, account
management, not included
                                                              MMT Value Chain
                                              MNO Network                                               Hold Deposits,
                                                               Take Cash In
                                                 for data                            Move Money             Settle
                                                                Cash Out
                                              transmission                                                 (Forex)



                                                                                                                            FI-Led
        Business Models




                          MNO as Bearer        MNO                 Bank or Third Party                       Bank


                          MNO as Agent                       MNO                  Bank or Third Party        Bank


                          MNO as Money
                                                             MNO                                             Bank
                                 Mover


                           MNO as Bank                       MNO                                                           MNO-Led
                                   ©mPay Connect, Inc.




 MMT APAC                                                                                                        ©mPay Connect, Inc.
 December 2009                                                                8                                  mgencer@mpayconnect.com
Value Proposition (MNO vs. FI)
                                           for different models
Note: Simplified model.
Customer acquisition, account
management, not included
                                                                 MMT Value Chain
                                           MNO Network                                                          Hold Deposits,
                                                                   Take Cash In
                                              for data                                    Move Money                Settle
                                                                    Cash Out
                                           transmission                                                            (Forex)


                      MNO = Bearer None to minimal            Most Revenue + *FI cost savings= reduce transactions costs by up to 99%



                       MNO = Agent      **Up to 60% transaction revenue                    40% of transaction rev. + Float


                      MNO = Money
                            Mover                       Majority (transaction)                                       Float


                         MNO = Bank                         100% (transaction + Float)
                                      ©mPay Connect, Inc.

   *Source: FiServe Report
   ** Source: MMT Africa


 MMT APAC                                                                                                                ©mPay Connect, Inc.
 December 2009                                                                    9                                      mgencer@mpayconnect.com
Agenda


           1.Value Proposition for Key Stakeholders
           2.Different Business Models
           3.What does interoperability mean?
           4.Choosing the right model




MMT APAC                                      ©mPay Connect, Inc.
December 2009                 10              mgencer@mpayconnect.com
What Does Interoperability Mean?
                         Mobile Money: Banked Customers
       Banks = Customer Account Holders                     Send/Receive between any
     Networks settle transactions among FIs                      mobile network




                                               Standards
                                                Bilateral
                                              Agreements
                                              Hub/Switch




MMT APAC Connect, Inc.
     ©mPay
                                                                       ©mPay Connect, Inc.
December 2009                                    11                    mgencer@mpayconnect.com
What Does Interoperability Mean?
                   Mobile Money: Unbanked Customers
          MNOs or 3rd Parties =                  Send/Receive money with any
        Customer Account Holders                  other Mobile Money System




                                    Standards
                                     Bilateral
                                   Agreements
                                   Hub/Switch




MMT APAC Connect, Inc.
     ©mPay
                                                           ©mPay Connect, Inc.
December 2009                         12                   mgencer@mpayconnect.com
When is interoperability important?


             Fragmented market                                  Extending beyond MMT:
                                                                    share of wallet
                                                                                                                          Mobile Financial Services




                                                                        Mobile Payments
                                                                        Mobile Payments                                             Mobile Microfinance
                                                                                                                                    Mobile Microfinance                               Mobile Banking
                                                                                                                                                                                      Mobile Banking




                                                   P2P                    C2B                    B2B                B/G 2C                  Loans                 Transactional                     Informational

                                       • Mobile Money Transfer       • Mobile online              • Replace cash    • Salary              • Disbursement      • Mobile bill payment               • Alerts
                                       • Domestic or International    (e.g. eBay or ringtones)    in supply chain   disbursements         • Repayment         • Brokerage                         • Account balance &
                                        Mobile remittances           • At store                                     • Pensions                                                                     history
                                                                      (proximity payments)                          • Rebates




                                         ©mPay Connect, Inc.




©mPay Connect, Inc.


 MMT APAC                                                                                                                                                  ©mPay Connect, Inc.
 December 2009                        13                                                                                                                   mgencer@mpayconnect.com
Agenda


           1.Value Proposition for Key Stakeholders
           2.Different Business Models
           3.What does interoperability mean?
           4.Choosing the right model




MMT APAC                                      ©mPay Connect, Inc.
December 2009                 14              mgencer@mpayconnect.com
Examples world-wide




                      MNO-              JV or          FI-
                      Driven          3rd Party      Driven




©mPay Connect, Inc.

 MMT APAC                                            ©mPay Connect, Inc.
 December 2009                         15            mgencer@mpayconnect.com
What Model is the Right One?
                                         Workshop Exercise


                   Regulatory                Targeted                      Market
                                                                                                   Assets
                  Environment             Customer Base                   Dynamics

                        Flexibility?     Banked or Unbanked?               Dominated or          Brand Trust?
                      Perceived Risk?    Existing alternatives to          fragmented?         Retail Footprint?
                                          banking/ payments               Infrastructure?    Operational abilities?




                      New model or            New service?               Interoperability?   Likelihood of success?
                      new channel?          New customer?
                                           Transformational?




©mPay Connect, Inc.

 MMT APAC                                                                                     ©mPay Connect, Inc.
 December 2009                                                      16                        mgencer@mpayconnect.com
Thank you!


            Menekse Gencer: mgencer@mpayconnect.com
                                         www.mpayconnect.com
                                       www.twitter.com/mpayconnect

         Linked In Group: “Mobile Payments Series –
                       mPay Connect”




Developing
MMT APAC the Business Case for Your MMT Service                      ©mPay Connect, Inc.
MMT APAC: December 7, 2009
December 2009                                         17             mgencer@mpayconnect.com

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MMT Business Models

  • 1. MMT APAC Presentation Developing the business case for your MMT service MNO- JV or FI- Driven 3rd Party Driven • Market Power, Brand Power, & Footprint • Regulatory environment in geography • Existing infrastructure in region Menekse Gencer Mail: mgencer@mpayconnect.com Mobile Money Transfer Conference Skype:APAC the Business Case for Your MMT Service MMT meneks80 Developing ©mPay Connect, Inc. 7, 2009 12/17/2009 1 December 1 Company: 2009 December www.mpayconnect.com MMT APAC: December 7, 2009 mgencer@mpayconnect.com
  • 2. mPay Connect Consulting Menekse Gencer • Consulting Services for clients seeking to launch mobile financial services • Business Development, Product Strategy, Go-to-Market Strategy • Mobile Payments engagements have included: • FIs: PayPal, Citigroup, Wells Fargo • MNOs: SKTelecom, PrePaid North American MNO • Other: non-profits, platform companies • Board Member, Mobile Money Africa, Mobile Payments Series (Harvard & Wharton) • Linked in Group: Mobile Payments Series – mPay Connect mgencer@mpayconnect.com www.mpayconnect.com www.twitter.com/mpayconnect Developing MMT APAC the Business Case for Your MMT Service ©mPay Connect, Inc. MMT APAC: December 7, 2009 December 2009 2 mgencer@mpayconnect.com
  • 3. Agenda 1.Value Proposition for Key Stakeholders 2.Different Business Models 3.What does interoperability mean? 4.Choosing the right model MMT APAC ©mPay Connect, Inc. December 2009 3 mgencer@mpayconnect.com
  • 4. Agenda 1.Value Proposition for Key Stakeholders 2.Different Business Models 3.What does interoperability mean? 4.Choosing the right model MMT APAC ©mPay Connect, Inc. December 2009 4 mgencer@mpayconnect.com
  • 5. Value Proposition for Key Stakeholders MNOs Platforms FIs + Revenue + Revenue - Costs - Churn + Revenue Regulators +Financial Inclusion +Socio-Economic Development ©mPay Connect, Inc. +Tracking AML/CFT Developing MMT APAC the Business Case for Your MMT Service ©mPay Connect, Inc. MMT APAC: December 7, 2009 December 2009 5 mgencer@mpayconnect.com
  • 6. Agenda 1.Value Proposition for Key Stakeholders 2.Different Business Models 3.What does interoperability mean? 4.Choosing the right model MMT APAC ©mPay Connect, Inc. December 2009 6 mgencer@mpayconnect.com
  • 7. MMT Value Chain Responsibilities Note: Simplified model. Customer acquisition, account management, not included Value Chain MNO Network Hold Deposits, Take Cash In Move Money for data Cross border Cash Out (Settle) transmission Forex Operational Operate Agent network Move money Hold Deposits Responsibilities Network as usual Take funds in Interest Bearing Accounts Certify Apps Convert to electronic Cross border Forex Disburse cash Regulatory Responsibilities None KYC, AML/CFT KYC, AML/CFT KYC, AML/CFT, Bank License eMoney License All requirements of banks MMT APAC ©mPay Connect, Inc. December 2009 7 mgencer@mpayconnect.com
  • 8. MMT Models Note: Simplified model. Customer acquisition, account management, not included MMT Value Chain MNO Network Hold Deposits, Take Cash In for data Move Money Settle Cash Out transmission (Forex) FI-Led Business Models MNO as Bearer MNO Bank or Third Party Bank MNO as Agent MNO Bank or Third Party Bank MNO as Money MNO Bank Mover MNO as Bank MNO MNO-Led ©mPay Connect, Inc. MMT APAC ©mPay Connect, Inc. December 2009 8 mgencer@mpayconnect.com
  • 9. Value Proposition (MNO vs. FI) for different models Note: Simplified model. Customer acquisition, account management, not included MMT Value Chain MNO Network Hold Deposits, Take Cash In for data Move Money Settle Cash Out transmission (Forex) MNO = Bearer None to minimal Most Revenue + *FI cost savings= reduce transactions costs by up to 99% MNO = Agent **Up to 60% transaction revenue 40% of transaction rev. + Float MNO = Money Mover Majority (transaction) Float MNO = Bank 100% (transaction + Float) ©mPay Connect, Inc. *Source: FiServe Report ** Source: MMT Africa MMT APAC ©mPay Connect, Inc. December 2009 9 mgencer@mpayconnect.com
  • 10. Agenda 1.Value Proposition for Key Stakeholders 2.Different Business Models 3.What does interoperability mean? 4.Choosing the right model MMT APAC ©mPay Connect, Inc. December 2009 10 mgencer@mpayconnect.com
  • 11. What Does Interoperability Mean? Mobile Money: Banked Customers Banks = Customer Account Holders Send/Receive between any Networks settle transactions among FIs mobile network Standards Bilateral Agreements Hub/Switch MMT APAC Connect, Inc. ©mPay ©mPay Connect, Inc. December 2009 11 mgencer@mpayconnect.com
  • 12. What Does Interoperability Mean? Mobile Money: Unbanked Customers MNOs or 3rd Parties = Send/Receive money with any Customer Account Holders other Mobile Money System Standards Bilateral Agreements Hub/Switch MMT APAC Connect, Inc. ©mPay ©mPay Connect, Inc. December 2009 12 mgencer@mpayconnect.com
  • 13. When is interoperability important? Fragmented market Extending beyond MMT: share of wallet Mobile Financial Services Mobile Payments Mobile Payments Mobile Microfinance Mobile Microfinance Mobile Banking Mobile Banking P2P C2B B2B B/G 2C Loans Transactional Informational • Mobile Money Transfer • Mobile online • Replace cash • Salary • Disbursement • Mobile bill payment • Alerts • Domestic or International (e.g. eBay or ringtones) in supply chain disbursements • Repayment • Brokerage • Account balance & Mobile remittances • At store • Pensions history (proximity payments) • Rebates ©mPay Connect, Inc. ©mPay Connect, Inc. MMT APAC ©mPay Connect, Inc. December 2009 13 mgencer@mpayconnect.com
  • 14. Agenda 1.Value Proposition for Key Stakeholders 2.Different Business Models 3.What does interoperability mean? 4.Choosing the right model MMT APAC ©mPay Connect, Inc. December 2009 14 mgencer@mpayconnect.com
  • 15. Examples world-wide MNO- JV or FI- Driven 3rd Party Driven ©mPay Connect, Inc. MMT APAC ©mPay Connect, Inc. December 2009 15 mgencer@mpayconnect.com
  • 16. What Model is the Right One? Workshop Exercise Regulatory Targeted Market Assets Environment Customer Base Dynamics Flexibility? Banked or Unbanked? Dominated or Brand Trust? Perceived Risk? Existing alternatives to fragmented? Retail Footprint? banking/ payments Infrastructure? Operational abilities? New model or New service? Interoperability? Likelihood of success? new channel? New customer? Transformational? ©mPay Connect, Inc. MMT APAC ©mPay Connect, Inc. December 2009 16 mgencer@mpayconnect.com
  • 17. Thank you! Menekse Gencer: mgencer@mpayconnect.com www.mpayconnect.com www.twitter.com/mpayconnect Linked In Group: “Mobile Payments Series – mPay Connect” Developing MMT APAC the Business Case for Your MMT Service ©mPay Connect, Inc. MMT APAC: December 7, 2009 December 2009 17 mgencer@mpayconnect.com