1. Presentation on
Presented by :-
Present for :-
Ms. Neha Rathi Mehul Rasadiya
(K.K.Parekh Inst. of Mgt. Studies)
2. • Meaning and Definition
• Characteristics and nature
• Structure
• Challenge
• Approaches
Mehul Rasadiya
3. Organizational behavior is a field of study that
investigates the impact that individuals, groups and
structures have on behavior within an organization. It is
an interdisciplinary field that includes sociology,
psychology, communication, and management; and it
complements the academic studies of Organizational
theory (which is more macro-level) and human resource
studies (which is more applied and business-related). It
may also be referred to as organizational studies or
organizational science. The field has its roots in
industrial and organizational psychology.
Mehul Rasadiya
4. “Organizational behaviour is a field of study that investigates
the impact that individuals, groups and organizational structure
have on behaviour within the organization, for the purpose of
applying such knowledge towards improving an organizational
effectiveness.”
The above definition has three main elements; first organizational
behaviour Is an investigative study of individuals and groups,
second, the impact of organizational structure on human behaviour
and the third, the application of knowledge to achieve
organizational effectiveness. These factors are interactive in
nature and the impact of such behaviour is applied to various
systems so that the goals are achieved. The nature of study of
organizational behaviour is investigative to establish cause and
effect relationship.
Mehul Rasadiya
5. OB involves integration of studies undertaken relating to
behavioural sciences like psychology, sociology, anthropology,
economics, social psychology and political science. Therefore,
organizational behaviour Is a comprehensive field of study in
which individual, group and organizational structure is studied in
relation to organizational growth and organizational culture, in
an environment where impact of modern technology is great.
The aim of the study is to ensure that the human behaviour
contributes towards growth of the organization and greater
efficiency is achieved.
Mehul Rasadiya
6. Continue..
• Organizational behaviour is a field of study that investigates the
impact that individuals, groups and structure have on behaviour
within organization for the purpose of applying such knowledge
toward improving an organization's effectiveness.
- STEPHEN P. ROBBINS
• Organizational behaviour is the study and application at
knowledge about the how people - as individuals and a groups
- act within organization. It strives to identify ways in which
people can act more effectively.
-KEITH DAVIS
• Organizational behaviour is concerned with the study of what
People do in an organization and how their behaviour affect the
performance of the organizations.
-BRIEF.
Mehul Rasadiya
7. 1. A separate field of study - > Organizational Behaviour is a separate
field of study. Many researches and analysis have been done in this
field. But it is not still accepted as a science. There is no foundation
of basic concepts that may guide its development as a science.
Therefore, it will be appropriate to call it a field of study rather than
discipline.
2. It is an applied science - > The aim of OB it to solve problems of
organizations related with human behaviour aspect. Therefore,
applied researches are concentrated, in place of fundamental
researches. Though many of the researches may be carried in
laboratory, but the behaviour of an individual can not be analyzed
so. Therefore, Organizational Behaviour is both science as well as art.
3. Goal Oriented - > Since OB is applied science it is oriented towards
organizational goals. Sometimes there may be conflict of
organizational goals with invidual goals. In that case, both the
objectives are achieved simultaneously.
Mehul Rasadiya
8. 4. Focus Attention On people - > OB focus the attention on people.
It is based on the concept that need and motivation of the
people should be given priority. if the people are given proper
environment and working condition, they are creative,
independent and capable of achieving organizational
objectives.
5. Interdisciplinary Approach - > Organizational Behaviour is
interdisciplinary in nature. It is based on behavioural and social
sciences that contributes to the subject. It applies from this
disciplines ideas that will improve the relationships between
people and organization.
Mehul Rasadiya
9. 1. It is a way of thinking about individuals, groups and organizations.
2. It is multidisciplinary – it uses principles, models, theories and methods
from other disciplines.
3. There is a distinctly humanistic orientation – people and their, attitudes
perceptions, learning capacities, feelings and goals are of major
importance.
4. It is performance-orientated – it deals with the factors affecting
performance and how it can be improved.
5. The use of scientific method is important in studying variables and
relationships.
6. It is applications-orientated in the sense of being concerned with
providing useful answers to questions which arise when managing
organizations.
Mehul Rasadiya
10. Sociology
the science
of society
Political science
The study of the behavior Anthropology
Interdisciplinary the science of
of individuals & groups Influences on
within a political the learned behavior of
Organizational
enviourment human beings
Behavior
Psychology
the science
of human behavior
Mehul Rasadiya
11. “The study of people in relation to their
fellow human beings”
Group Dynamics
Work teams
Organization
Communication System
Power
Conflict
Sociology Inter-group behavior
Former Organization theory
Organizational technology
Group
Organizational changes
Organizational culture
Mehul Rasadiya
12. “The Society of societies to learn about human
beings and their activities.”
Comparative Value
Comparative attitudes Group
Cross-culture analysis
Anthropology
Organizational Culture Organization
Organizational environment System
Mehul Rasadiya
13. “The study of the behavior of individuals and
groups within a political environment.”
Conflict
Organizational
Political Science Intra-organizational Politics
System
Power
Mehul Rasadiya
14. “The Science that seeks to measures, explain and sometime
change the behavior of humans and other animals.”
Learning
Motivation
Personality
Emotion
Perception
Training
Psychology Leadership Effectiveness Individuals
Job Satisfaction
Individual decision making
Performance appraisal
Attitude measurement
Employee Selection
Work design
Work stress
Mehul Rasadiya
15. “The Science that seeks to measures, explain and sometime
change the behavior of humans and other animals.”
Psychology
Individual
Sociology
Social Psychology Study of
Group
Organizational
Behavior
Anthropology
Organization
Mehul Rasadiya
16. Approaches
Classical Neo – classical Modern
approach approach approach
Scientific System
management Approach
Contingency
Administrative
approach
Mehul Rasadiya
17. 1. Study the way the job is performed.
2. Codify the new method into rules.
3. Select workers whose skills match.
4. Establish a fair level of performance.
Mehul Rasadiya
18. A quick look at few dramatic changes now taking place in organization.
1. Old employee getting old
2. Corporate Downsizing
3. Temporary working employees
4. Global competition
5. War on terror
In short there are lot of challenges and opportunities today for managers to OB
concepts. Mehul Rasadiya
19. 1.Globalization to Respond
Organizations are no longer constrained by national borders, world become global village.
o Increased foreign assignment
Transferred to your employer’s operating division in another country, Once there, you’ll have
to manage workforce, aspiration from employees, and attitudes from those you are used to
back home
o Working with different people
Working with bosses, peers and other employees who were born and raised in different
culture, to work effectively with them you’ve to understand how their culture, geographic and
religion have shaped them.
o Coping with Anti-capitalism backlash
“soak the rich” means fine should be charged with respect of income you earn. Managers at
global companies have come to realize that economic values are not universally transferable,
need to modify by managers to reflect economic values in those countries they’re working.
o Overseeing Movement of jobs to countries with low cost labor
In a global economy, jobs tend to flow to places where lower cost provide business firms with a
comparative advantages
o Managing people During the war on terror
An understanding of OB topics such as emotions, motivation, communication
and leadership can help managers to deal more effectively with their employees’ fear about
terrorism
Mehul Rasadiya
20. 2. Managing workforce diversity
The people in organization are becoming heterogeneous demographically,
Workforcediversity= whereas globalization focuses on differences between people from
different countries, mix of people in terms of gender, age, race, and sexualorientation.Embracing
diversity Changing US demographics Changing management philosophy Recognizing and responding
to difference
3. Improving Quality and productivity
World added capacity in response to increase demand. Excess capacity translate in increase
competition, is forcing managers to reduce costs and, at the same time; improve the organization
quality and productivity.
4. Improving Customer service
OB can contribute to improving an organization’ performance by showing that howemployees’
attitude and behavior are associated with customer satisfaction.
5.Improving people skills
Designing motivating jobs, how creating effective teams, techniques for improving interpersonal skills
6.Stimulating innovation and change
Victory will go the organization the maintain their flexibility, continually improve their quality and
beat their competition in market place. An organization’s employees can be major block in change,
the challenge to the manager to stimulate their creativity and tolerance for change.
Mehul Rasadiya
21. 7.Coping with Temporariness
Survival for the organization, is need to move fast and flexible and innovative in their products,
jobs are redesigned, task are done by flexibility, trained old employees
with new technology, better understanding of change, overcome resistance to change, create
organizational culture
8.Working in network organization
Global working through one link i.e. INTERNET, technology changes the people to work
together and communicate at thousand miles, people can work from their homeland non office
locations.
9.Helping employees Balance work-life conflicts
Flexible Working hours, reporting time, creating opportunities for employees, job security,
design workplace and jobs.
10.Creating positive Work Environment
Human strength, vitality, right person appointed at right place, effort on what good for
organization.
11.Improving Ethical Behavior
Manager shouldn’t place an order on which subordinate don’t agreeDefine clearly the right
and wrong conduct air policy and appropriate system Increase confidence and trust over
organization Have some logic against order you place to employees
Mehul Rasadiya
23. Conclusion
• Organizational behavior promotes communication – and
communication promotes knowledge. In return, the organizational
knowledge established the organizational behavior as part of the
everyday company routine. The ideas or knowledge that every
individual contribute is valued by the firm. All the ideas are
examined well and after the successful adaptation, another legacy is
left behind that can be used for the next year or product simulation.
•Organizational practice on the other hand, is a form of routine or
standardized action which is always subject for improvement. All the
practice involved in making the product is based from the knowledge
they learned and organized. With this, the cycle of acquiring the
knowledge and applying it is emphasized and cannot be broken as
part of the organization’s effectiveness.
