This document provides the pricing guide for Caroline County for 2011. It lists the current and new prices for monthly video, digital, internet, phone, and equipment rental services offered by Comcast. There are increases to most individual services as well as bundled package prices. The guide also provides installation, equipment, and other miscellaneous fees.

1. Caroline County
2011 Pricing Guide –
302
Monthly Video Services Current Price New Price Monthly Digital Services * Current Price New Price
Limited Basic Service 1
$17.95 $18.75 Additional Outlet (Limit of 3 additional outlets) N/A $9.25
(A digital converter with HDTV capabilities and a subscription to AnyRoom DVR Service on the primary
Expanded Service 25 (cannot be purchased separately) $28.65 $45.15
outlet are required. Includes equipment as well as digital services subscribed to on primary outlet.)
Standard Service 18 (includes Limited Basic and Expanded Service) $46.60 $63.90
(not available for new subscription) HD Technology Fee - Primary Outlet N/A $9.25
(not available to Limited Basic Service only subscribers)
HD Additional Outlet Service (each outlet) N/A $9.25
Monthly Digital Packages * Current Price New Price (includes Digital Converter with HDTV capabilities and Remote)
Digital Starter 2
N/A $63.90 (subscription to the HD Technology Fee on the primary outlet is required)
(includes Limited Basic Service, Expanded Service, Digital Starter Channels,
Digital Starter / Family Additional Outlet Service N/A $9.25
Digital Converter and Remote, ON DEMAND, and Interactive Program Guide)
(service on each additional set) (includes digital equipment)
Digital Preferred 2
N/A $85.80
Digital Economy Additional Outlet Service N/A $9.25
(includes Limited Basic Service, Expanded Service, Digital Starter Channels
and Digital Preferred Channels, Digital Converter and Remote) (service on each additional set) (includes digital equipment)
Digital Preferred with 1 Premium 2 N/A $100.90 Digital Preferred Additional Outlet Service N/A $9.25
(includes Limited Basic Service, Expanded Service, Digital Starter Channels (service on each additional set) (includes digital equipment)
and Digital Preferred Channels, Digital Converter, Remote and
one premium service - choose from: HBO,SHO, MAX, TMC, STARZ)
Monthly Premium Services * Current Price New Price
Digital Preferred with 2 Premiums 2 N/A $106.90
(includes Limited Basic Service, Expanded Service, Digital Starter Channels HBO 4
and Digital Preferred Channels, Digital Converter, Remote With subscription to a HD Triple Play Package N/A $15.00
and two premium services - choose from: HBO,SHO, MAX, TMC, STARZ)
Without subscription to a HD Triple Play Package $15.95 $18.99
Digital Preferred with 3 Premiums 2 N/A $112.20 Cinemax, Showtime or The Movie Channel (TMC) 4 (each)
(includes Limited Basic Service, Expanded Service, Digital Starter Channels
and Digital Preferred Channels, Digital Converter, Remote
With subscription to a HD Triple Play Package N/A $10.00
and three premium services - choose from: HBO,SHO, MAX, TMC, STARZ) Without subscription to a HD Triple Play Package $14.95 $16.99
Digital Preferred with 4 Premiums 2 N/A $117.90 Starz 4
(includes Limited Basic Service, Expanded Service, Digital Starter Channels With subscription to a HD Triple Play Package N/A $10.00
and Digital Preferred Channels, Digital Converter, Remote Without subscription to a HD Triple Play Package N/A $16.99
and 4 premium services - choose from: HBO,SHO, MAX, TMC, STARZ)
Flix $5.95 N/A
Digital Premier 2 N/A $128.85
(includes Limited Basic Service, Expanded Service, Digital Starter Channels
Bollywood ON DEMAND 6,7 N/A $12.99
and Digital Preferred Channels, Digital Converter, Remote Playboy TV 4,6 N/A $21.95
And 4 premium services - HBO,SHO, MAX, STARZ & Sports Entertainment Package)
Howard Stern 6,7
Family Tier 1 (includes Limited Basic Service, Family Tier and Digital Equipment) N/A $37.65 Monthly Subscription 8 N/A $10.99
Digital Economy 3 N/A $39.95 Annual Prepayment Plan 9 N/A $119.99
(includes Limited Basic Service, Economy Video Service, Digital Converter and Remote, and Interactive Program Guide)
Filipino Channel ON DEMAND 6,7 ($5.99 with Filipino Channel subscription) N/A $7.99
Disney Family Movies ON DEMAND 6,7 N/A $5.99
XF Triple Play Packages *,23,28 Current Price New Price
here! ON DEMAND 6,7 N/A $7.99
Starter XF Triple Play Bundle N/A $131.99 Too Much For TV On Demand 6,7 N/A $14.99
Includes Digital Starter with digital converter and remote for primary outlet,
Performance Internet Service and Digital Voice Unlimited WWE 24/7 ON DEMAND 6,7 N/A $7.99
(SurePrice: $114.99)
Analog Service (per Premium, per Additional Outlet) $4.95 N/A
Preferred XF Triple Play Bundle N/A $144.99
Includes Digital Preferred with digital converter and remote for primary outlet,
Performance Internet Service and Digital Voice Unlimited Monthly Internet Services Current Price New Price
(SurePrice: $124.99) Internet Service with another Comcast Service:
HD Preferred XF Triple Play Bundle N/A $154.99 Economy: 10 (Downstream speed up to 1.5 Mbps/Upstream speed up to 384 Kbps) N/A $26.95
Includes Digital Preferred with HD digital converter and remote for primary outlet,
Performance Starter: 10,29 (Downstream speed up to 6 Mbps/Upstream speed up to 1 Mbps) N/A $49.95
HD Technology Fee, Starz, Performance Internet Service and Digital Voice Unlimited
(SurePrice: $134.99) Performance: 10 (Downstream speed up to 12 Mbps/Upstream speed up to 2 Mbps) N/A $45.95
HD Preferred Plus XF Triple Play Bundle N/A $174.99 Blast!®: 10 (Downstream speed up to 20 Mbps/Upstream speed up to 4 Mbps) N/A $55.95
Includes Digital Preferred with HD digital converter and remote for primary outlet, Extreme 50: 10 (Downstream speed up to 50 Mbps/Upstream speed up to 10 Mbps) N/A $99.95
HD Technology Fee, HBO, Starz, Blast! Internet Service and Digital Voice Unlimited
(SurePrice: $154.99) Extreme 105: 10 (Downstream speed up to 105 Mbps/Upstream speed up to 10 Mbps) N/A $199.95
Internet Service Only:
HD Premier XF Triple Play Bundle N/A $199.99
Includes Digital Preferred with HD DVR or AnyRoom DVR for primary outlet, HD Technology Fee, HBO, Economy: 10 (Downstream speed up to 1.5 Mbps/Upstream speed up to 384 Kbps) N/A $40.95
Showtime, Starz, Cinemax, Sports Entertainment Pack, Blast! Internet Service and Digital Voice Unlimited
Performance Starter: 10,29 (Downstream speed up to 6 Mbps/Upstream speed up to 1 Mbps) N/A $49.95
(SurePrice: $174.99)
Performance: 10 (Downstream speed up to 12 Mbps/Upstream speed up to 2 Mbps) N/A $59.95
Blast!®: 10 (Downstream speed up to 20 Mbps/Upstream speed up to 4 Mbps) N/A $69.95
Monthly Digital Services * Current Price New Price
Extreme 50: 10 (Downstream speed up to 50 Mbps/Upstream speed up to 10 Mbps) N/A $114.95
Digital Preferred 2 N/A $17.95
Extreme 105: 10 (Downstream speed up to 105 Mbps/Upstream speed up to 10 Mbps) N/A $199.95
Sports Entertainment Package 2 N/A $6.95
2 Additional IP Addresses (per IP address) N/A $4.95
Digital Video Recorder (DVR) Service (primary outlet or additional outlet)
5
N/A $15.95
5 Additional IP Addresses (per IP Address) N/A $9.95
Digital Adapter Service 16,17 (includes adapter and remote at no additional charge)
Wireless Networking Support:
Up to 2 additional outlets N/A No Charge
Wireless Networking Support (monthly) N/A $5.95
Each additional outlet beyond the 3rd outlet N/A $1.99
Wireless Networking Support Enrollment Fee N/A $39.00
AnyRoom Digital Video Recorder (DVR) Service 2
(Available with subscription to Digital Economy, Digital Starter or Digital Preferred)
Primary Outlet N/A $19.95 XFINITY Internet 2go Current Price New Price
(Digital Converter with Digital Video Recorder (DVR) Service capabilities is included)
HD Technology Fee is also included for subscribers with a HDTV capable television set.
Nationwide 3G (2GB Usage Allowance) N/A $60.00
Nationwide Preferred 3G/4G Service 30 N/A $75.00

2. 2011 Pricing Guide – – Caroline County
XFINITY Internet 2go Current Price New Price Monthly Equipment Rental Current Price New Price
CableCard 15 (second card in same device) N/A $1.75
Nationwide 3G (2GB Usage Allowance) N/A $25.00 Modem Rental 27 N/A $7.00
Nationwide Preferred 3G/4G Service 30 N/A $40.00 Home Networking Device Rental N/A $7.00
Equipment Purchase Home Networking Router - (Sidecar)(Cable modem required) N/A No Charge
3G Mobile Broadband Device 31 N/A $125.00
4G/3G Mobile Broadband Device 31 N/A $125.00 Installation / Other Prices Current Price New Price
3G Mobile Hotspot Device 31 N/A $125.00 Installation - Unwired Home 11 (within 125 feet) $49.95 No Change
Mobile Hotspot Device N/A $125.00 Installation - Prewired Home $39.95 No Change
Usage Charges Installation - Additional Outlet (Same Trip) $19.95 No Change
3G Overage 32 N/A $15 / GB Installation - Additional Outlet (Separate Trip) $29.95 No Change
Domestic 3G Roaming (above 100MB/mo.) N/A $0.50 / MB Other Installation - Upgrade (Trip required) $19.95 No Change
International 3G Roaming Other Installation - Downgrade (Trip required) $19.95 No Change
Canada N/A $10 / 5MB Other Installation - Upgrade/Downgrade (No Trip) $2.49 No Change
Other countries where service is available N/A $20 / 5MB Connect VCR/DVD (Same Trip) $8.00 No Change
Other Charges Connect VCR/DVD (Separate Trip) $19.95 No Change
Unreturned Equipment Charges Actual Replacement Cost Hourly Service Charge 12 (Per hour, Per technician) $33.00 No Change
Activation Fee (one-time charge only) 33 N/A $49.00 Activate Pre-Existing Additional Outlet (Same Trip) $8.75 No Change
Mobile Broadband Device Protection Plan N/A $4.99 Activate Pre-Existing Additional Outlet (Separate Trip) $15.00 No Change
Other Installation - Relocate Outlet (Same Trip) $15.25 No Change
Other Installation - Relocate Outlet (Separate Trip) $22.50 No Change
Comcast Digital Voice® 19 Current Price New Price
Video-only Converter Reactivation $1.99 No Change
Monthly Services - Comcast Unlimited®
High-Speed Internet Reactivation N/A $5.00
with Comcast Cable AND Comcast High-Speed Internet 20 N/A $39.95
Digital Voice Reactivation N/A $5.00
with Comcast Cable OR Comcast High-Speed Internet 20 N/A $44.95
High-Speed Internet Installation 13 N/A $99.00
Comcast Digital Voice ONLY 20 N/A $44.95
Wireless Networking On-Site Professional Set-Up $49.95
Monthly Services – Local with More™ (with Xfinity Video, Xfinity Voice or Xfinity Internet)
Comcast Digital Voice with Comcast High-Speed Wireless Networking On-Site Professional Set-Up (Separate Trip) $99.95
Internet AND/OR Comcast Cable 21 N/A $24.95
Wireless Networking On-Site Professional Set-Up (Additional Device) $29.95
Comcast Digital Voice ONLY 21
N/A $34.95
Enhanced Voice Mail 21 N/A $3.95
Other Charges Current Price New Price
Directory Listings – not applicable to fax and computer lines
Returned check fee (NSF) $30.00 $35.00
Single Listing N/A Included
Late Fee: % of past due balance 5% No Change
Non-Published Phone Number—primary line per month N/A $2.07
Field Collection Fee N/A $25.00
Non-Published Phone Number—second line per month N/A $1.88
Service Call (Video Only) $39.95 No Change
Non-Listed Phone Number—primary line per month N/A $1.29
Service Call (High-Speed Internet or Digital Voice) N/A $39.95
Non-Listed Phone Number—second line per month N/A $1.29
Unreturned/Lost/Stolen/Damaged Equipment Actual Replacement Cost No Change
Per Call Charges
FCC Regulatory Fee 26 (monthly) $0.08 No Change
Domestic Directory Assistance (per call)
Payment by Phone Processing Fee (via Automated Response Unit) $2.00 No Change
Directory Assistance (limit 3 listings per call) N/A $1.50
Payment by Phone Processing Fee (via Customer Account Executive) $5.99 No Change
Directory Assistance with Call Completion N/A $1.50
Service Protection Plan (monthly) $3.95 No Change
Domestic Operator Services (per call)
Purchase of Home Networking network cards (per card) N/A $30.00
Operator-Handled Call N/A $2.49
Self Installation Kits (SIK) $15.00 No Change
Usage for Operator-Handled Call – per minute N/A $0.12
Multi Product SIK N/A $30.00
International Services
SIK Shipping and Handling (Standard) $10.00 No Change
Directory Assistance – per call (limit 1 listing per call) N/A $4.99
SIK Shipping and Handling (Priority) $30.00 No Change
Operator Services - per call 22 N/A $4.99
International Calling 22
Other Charges
Second Line without Calling Features (per month) N/A $11.95
Second Line with Calling Features (per month) N/A $21.95
Modem Lease Fee per month N/A $7.00
(If service is combined with Comcast High-Speed Internet,only a single modem lease fee will apply.)
Please note that additional fees, charges, and surcharges apply to your service. For a complete listing of all fees, charges, and
surcharges, including charges for the installation or modification of service, please visit our website at www.comcast.com/cdv/
termsofservice or call 1-888-COMCAST.
Monthly Equipment Rental Current Price New Price
Remote Control $0.30 $0.25
Addressable Converter $4.00 N/A
Digital Converter N/A $3.70
Customer-Owned Equipment Credit 34 N/A $3.95
HDTV Digital Converter (only available to Limited Basic Service Only subscribers) N/A $3.70
Limited Basic Service only Digital Adapter and Remote Control 15
Primary outlet and up to 2 additional outlets N/A No Charge
Additional outlets beyond the 3rd outlet N/A $0.50
CableCard 15 (first card in device) N/A No Charge

3. 2011 Pricing Guide – – Caroline County
* Certain services are available separately or as a part of other levels of service. A digital 10 Home networking service available for up to 5 computers and/or other computer 20 The Comcast Unlimited™ package provides unlimited nationwide direct-dial calling
converter, digital ready television, digital adapter service or a CableCard are required related devices, such as gaming consoles and printers. Comcast-Certified Home from your home and includes direct-dial calls to Canada, Puerto Rico, U.S.Virgin
to receive certain services. Service is subject to terms and conditions of Comcast Networking device required. Islands, Guam, American Samoa, and Saipan/N. Mariana Islands, as well as the
Residential Subscriber Agreement. Please refer to the Company’s rate card or channel 11 Refers to installs up to 125 feet from existing Comcast Plant; primary outlet only; does following calling features: 3-Way Calling, Anonymous Call Rejection, Call Forwarding
line-up or call your local Comcast Cable office for service details and restrictions. not include non-standard work. Selective, Call Forwarding Variable, Call Return, Call Screening, Call Waiting, Caller
©2010 Comcast Cable Communications, Inc. All rights reserved. Comcast and the 12 Non-standard work includes, but is not limited to, wall fishing, extensive drop ceiling ID, Caller ID Blocking Per Call/Caller ID Blocking Per Line, Caller ID with Call Waiting,
Comcast logo are registered trademarks of Comcast Corporation. All other trademarks work; basement, crawlspace, attic work; removal and replacement of fixtures; Repeat Dialing, Speed Dial 8, plus Comcast Enhanced Voice Mail and other enhanced
are the property of their respective owners. Prices shown do not include state and relocation of drops; installation of customer owned equipment, such as home features.
local franchise fees, state sales tax or the FCC regulatory fee. These fees appear on theaters, PVR and HDTV equipment. 21 Includes unlimited direct-dialed local calling from your home. (For information
separate lines of your monthly statement. Prices, services and features are subject to regarding your Local Calling Area, call 1-888-COMCAST.) The following calling
change. After a notice of an increase in rates, you may change your level of service 13 Comcast High-Speed Internet installation - includes installation of standard additional
outlet, software and NIC or USB device and cabling from cable modem to personal features are also included: 3-way Calling, Anonymous Call Rejection, Call Forwarding
at no additional charge for a period of 30 days from the effective date of the change. Selective, Call Forwarding Variable, Call Return, Call Screening, Call Waiting, Caller
Otherwise, changes in the services you receive at your request may be subject to computer (laptop PC users must provide own NIC).
ID, Caller ID Per-Call or Per-Line Blocking, Caller ID with Call Waiting, Repeat Dialing,
the installation fees listed on the Company’s rate card. Please refer to your billing 14 Each Home Networking standard installation - (within 150 feet of the Comcast- Speed Dial 8 and other enhanced features. Prices shown are for the Voice component
statement for your Local Franchising Authority’s name and address. Certified Home Networking device) (Includes installation of modem/router, software, only. Usage charges apply for calls to (and calls forwarded to) non-local terminating
1 Limited Basic Service is required to receive any other level of video service. PC Cards or USB adapters, computer set-up and file sharing. Home Plug Set may be numbers.
required).
2 Digital Converter required. Available with minimum video subscription of Digital 22 Please visit www.comcast.com/cdv/termsofservice for country-specific usage rates.
Starter, Digital Preferred, MultiLatino Extra, MultiLatino Max, or MultiLatino Ultra. 15 This equipment does not include the following services: ON DEMAND, Pay-Per-View
and Interactive Program Guide. 23 Digital Voice service is provided by another Comcast company. Digital Converter or
3 Digital Converter or Cable Card required. Prices noted do not include monthly price for CableCard required. Price noted includes monthly price for Digital Converter and
Digital Converter and Remote unless otherwise noted. Includes Interactive Program 16 Available with minimum video subscription of Digital Starter. Remote.
Guide, access to Pay-Per-View, and Music Channels. 17 Does not provide access to premium services, pay-per-view, video-on-demand, the 24 Includes Digital Converter and Remote.
4 Digital Converter or Cable Card required. Prices noted do not include monthly price for interactive electronic programming guide or other two-way interactive services.
25 Digital Converter, Cable Card or Digital Adapter Service is required.
Digital Converter and Remote unless otherwise noted. 18 Not available for new subscription.
26 FCC regulatory fee varies during the year based on a FCC mandated schedule. This
5 Available with a subscription to any Comcast Digital Service. In addition, a Digital 19 Service is for residential customers located in Comcast serviceable areas only represents the fee in place as of the printing of this schedule.
Converter with Digital Video Recorder (DVR) capabilities is required. HD Technology and is subject to availability. Multiproduct discounts for Unlimited Package require
Fee is also included on the primary outlet for subscribers with a HDTV capable continuous subscription to all specified Comcast products. Prices shown do not 27 Modem rental is only required if subscriber does not own a cable modem.
television set and Digital Converter with both HDTV and DVR capabilities. DVR Service include federal, state, or local regulatory fees, taxes, or surcharges; our Regulatory 28 SurePrice only available for 12 months to XF Triple Play or MultiLatino Paquete Triple
on the primary outlet is required to subscribe to DVR Service on an additional outlet. Recovery Fee, which is not a tax or government mandate; or other applicable charges customers after 12 month promotional package. Not available for all packages.
6 This service is not available in a digital package and is only available as an ala carte (e.g., operator service calls, installation, maintenance, or repair charges). Service is 29 Does not include PowerBoost®. Many factors affect speed. Actual speeds may vary
premium service subject to the Comcast Digital Voice Subscriber Agreement and other applicable terms and are not guaranteed.
and conditions. Prices shown are subject to change. Other restrictions apply. Please 30 5GB Usage Allowance for 3G portion only. No Usage Allowance limit for 4G service.
7 Digital Converter required. visit our website for additional information or contact us at 1-888-COMCAST.
8 If cancelled in the first month of subscription, subscriber will be charged the greater of 31 With two year agreement the $125.00 price is discounted to $0.00.
$5.00 or a prorate of the monthly rate. 32 Based on Usage Allowance.
9 Automatically renewed annually at prevailing service price. If cancelled in the first 33 The activation fee is waived with a two year agreement.
month of subscription, subscriber will be charged a minimum of $10.99, with the 34 Available to customers that subscribe to a package that includes a converter and
remainder of the prepayment credited to the subscriber’s account. If cancelled remote but choose to use qualifying video equipment and do not lease Comcast
between the 2nd and the 6th month, subscriber will receive a $25 credit. If cancelled equipment.
after 6 months, no credit will be issued.
116-CAROLINE

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