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Engage | Convert
   Coldwell Banker Elite
Expectations
NAR
Profile of
 Buyers
  and
 Sellers
THE WHY OF TECHNOLOGY

                               2%1%              38%
                            5%    1%



                              6%

  Internet (38%)
  Realtor (33%)
  Yard Sign (14%)
  Home Builder (6%)    14%
  Friend/Relative (5%)
  Knew Seller (2%)
  Flyer/House Book (1%)
  Print Media (.87%)
                                                  33%
 Source: 2009 NAR Profile of Buyer and Sellers
Online Consumer Response Expectations

                         0       8   15          23        30

 Over 1 Business Day

Within 1 Business Day                 16
           Same Day
                                           19
       Within 4 Hours
                                     15
        Within 2 Days        3
         Within 1 Day    2
    Within 30 Minutes
             Instantly                      20

                                                      25
WHAT DID THEY FIND IMPORTANT?

      100


        75


        50


        25

             0



 Agent Info (3%)

                 Company (5%)
                                Area Information (21%)


                                                 Homes For Sale (84%)
HOW ABOUT THE FOLLOW THRU?
•   45% of Leads will turn into a sale for someone


•   Only 10% will become a sale in 90 Days


•   22-25% will convert to a sale in 180 days


•   The average on-line buyer needs to be
    incubated for six months to a year.


•   The older the Lead the less competition.
Who	
  is	
  On-­‐Line?


• NAR Statistics (2009) On-Line Consumers
  • 34% are between 25-34 years of age
  • 65% are Married
  • 17% are Single Females
  • 8% are Single Males
  • Median income is $70,700 per year
IT’S A
 FUNDAMENTAL
SHIFT IN THE WAY
WE COMMUNICATE.
Marketing is a conversation
Do other
Realtors
make you
 money?
Facebook Demographics
• 170% Growth in 35-45 year olds in past year
• Average age of a user is 32
• Majority are College Graduates
• Largest increase of users are those over 55 in the past
  year
• 500 million active users
• Average users have 130 friends
• 250 million users login DAILY
• Over 700 Billion minutes spent on FB Monthly
  •   Source: http://www.facebook.com/press/info.php?statistics
BECAUSE SOCIAL MEDIA IS DEMOCRATIZING
COMMUNICATIONS. BIG TIME.
   Is It Trusted?


          “
                   Technology is shifting the power away
                          from the editors, the publishers,
                      the establishment, the media elite.
                  Now it’s the people who are in control.”
                        Rupert Murdoch, Global Media Entrepreneur
The
  Megaphone
   has been
turned around.
Lifestyle
Marketing
Pushing versus Pulling
INCUBATION
Texting


      •73% of American’s Text
      •31% Prefer Text to Talk
      •72% Prefer to be
      responded to the way
      they initiated contact




source: 2011 PEW Americans and Text Messaging Report
www.TxtAnytime.com
Groupme.com
.com
HappyGrasshopper.com
.com
NARRPR.com
RBIntel.com
FRA-YES.org
MRIS eMail+
Client Tracking Form




                       EliteScoop.com/iteam
Consumer Focus Budget Sheet




                      EliteScoop.com/iteam
A Word On Agency...
•Prerequisites
•Compensation
•Referral Fees
•Use of LeadRouter
•Response Times
•Dispositions
•Mortgage Referral
•Confidentiality
•Availability
www.EliteScoop.com/iteam




              Questions?

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