The document discusses helping clients experience transformation. It notes that we are in a time of turbulence and uncertainty due to shifts like a new generation entering the workforce with different skills. Organizations must adapt to remain relevant and successful. The key is concentrating on a core belief or idea that can create an "epidemic movement" and bring about transformative change. An empowering leader who embodies the right attitudes can help create an environment where transformation takes place.

1. HELPING CLIENTS EXPERIENCE TRANSFORMATION
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2. tour guide
framework
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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3. Eras
of
Rule
Change
Oral Age Print Age Broadcast Age Digital Age
Prin%ng
Press Television Internet
1455 1950 1992
Ancient Modern Era Contempory Post Modern
Authority Kings Elected Visionaries Grass Roots
CRISIS
CRISIS
CRISIS
Credentials Position Credentials Appeal Community
Influence Elders Experts Influentials Creatives
Commerce Agriculture Factory Service Federation
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4. 6 Mega-Shifts
1.Turbulence and Uncertainty
2.Smaller Footprint
3.Generation Tsunami
4.Digital Natives
5.Mobility
6.Death of the Industrial Mindset
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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5. HELPING CLIENTS EXPERIENCE TRANSFORMATION
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6. Different Seas Different Ships
The New Normal
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7. HELPING CLIENTS EXPERIENCE TRANSFORMATION
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8. Silents: 1925 - 1942 (86-69)
Boomers: 1943 - 1960 (68-51)
GenX’rs: 1961 - 1981 (50-30)
Millennials: 1982 - 2000 (29-11)
New Silents: 2001 -
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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9. Millennials Are Changing the Rules
Silents
Boomers
GenX
Millennials
4 Generations
A First!
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10. Thursday, September 29, 11

11. 2011
Boomer
55%
Millennials
12%
GenX
33%
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12. Thursday, September 29, 11

13. 2018
Millennials
48%
GenX Boomers
24% 28%
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14. Digital Immigrants Digital Natives
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15. Print
Linear, Sequential, Rational,
Hierarchical, Autonomous
Broadcast
Fluid, Fragmented, Emotional, Flat,
Isolated
Digital/Interactive
Holistic, Non-linear, Whole-Brain
Systems Thinkers, Interconnected,
Self-Organizing
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16. What does it
mean to have a
congregation of
mobile knowledge
workers?
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17. Thursday, September 29, 11

18. Are We Up to This?
•Economy
•Business Ethics
•Healthcare
•Judicial System
•Education
•Military
•National Debt
•Amateur Sports
•Health of the Church
•Financial System
•Breakdown of Trust
•Breakdown of Confidence
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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19. The Razor’s Edge
• In any organization or community
fundamental change can happen
quickly, when the beliefs and energies
of a critical mass of people create an
epidemic movement toward an idea.
• And the key to unlocking an epidemic
idea is concentration not diffusion.
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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20. Influence Paradigm
It’s a rarely understood that in
every organization or community
there are people, acts, and
activities that exercise a
disproportionate influence on
the whole.
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Thursday, September 29, 11

21. Internal Integrity Leads to External Integration
• An epidemic idea or belief is not a technique but a
fundamental attitude the leader embodies.
• It’s the leader’s attitude that prevails over other
competing beliefs, fluctuating anxiety, acute and
chronic challenges.
• It’s the non-anxious presence of the leader that
creates the holding environment where the
Transformational work can be done.
• The “holding environment” is the crucible where
Transformation takes place.
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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22. Tipping Point
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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23. Question for Discussion
What is the core belief or idea that will bind
you together, create an epidemic movement
and bring about Transformational Change?
HELPING CLIENTS EXPERIENCE TRANSFORMATION
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24. HELPING CLIENTS EXPERIENCE TRANSFORMATION
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25. www.rexmiller.net
rex@rexmiller.net
twitter: @mrmiller
214-498-3055
HELPING CLIENTS EXPERIENCE TRANSFORMATION
Thursday, September 29, 11