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ME R - Driving S ales E ffec tivenes s




                                                   Successful organizations
                                                   manage costs AND drive
                                                   revenues.
                                                   • Sales people have to be ever more
                                                     effective, selling more with the same
                                                     resources.
                                                   • Recognise that the customer makes
                                                     the decision to buy - the sales person
                                                     facilitates the buying process.
                                                   • Appropriate propositions to
                                                     sell….supporting the strategy



Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




   Successful organizations                        Selling is a conversation between 2
   manage costs AND drive
   revenues.
                                                   people/organizations
                                                   • Uncover issues that people are prepared to invest
                                                     money in to solve
                                                   • Confirm that you have a potential solution
                                                   • Convince the customer that your solution is best
                                                   • Agree what needs to happen for them to buy
                                                   • Remember:
                                                     • Simple and effective communications between
                                                       the 2 parties
                                                     • Talking without listening is not a conversation



Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




                                                                  Customers pay to have someone
                                                                  solve their problem.
                                                                  • Clients do not care about your sales
                                                                    methodology. They care about having their
                                                                    issues addressed.
                                                   Selling is a   • Sales methodologies should not
                                                   conversation     complicate selling. They are there to help
   Manage
                                                   between 2        manage the sales process.
                                                   people
   costs AND                                                      • Effective sales people require:
   drive
   revenues                                                         • Managers who coach;
                                                                    • Processes that work, and;
                                                                    • Messages that add value



Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




                        Message
                                                   Environment
                       - Focus on the needs                      Resources
                       of the customer, not
                       the features of the
                       solution




Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




                      Message
                                                   Environment
                                                                               Resources
                                                   - Make it easy for
                                                   customers to buy
                                                   - Encourages sales people
                                                   to think of the customer
                                                   not their products




Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




        Message
                                               Environment
                                                             Resources
                                                             - Sales People who ask questions
                                                             and listen to the answers
                                                             - Managers who coach their people
                                                             - Teams who focus on customer
                                                             need not managing their managers




Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




                                                                              Accredit works with
                                                                              Marketing to:
                                                                              • Create messages that
                                                      Message                   are customer centric
                                                                                and focused on
                                                                                understanding
                                                                                customer need by
                                                                                asking questions and
                                                                                really listening

                                          Resources             Environment




Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




                                                                       Accredit:
                                                                       • Works with Senior
                                                   Message               Management to
                                                                         identify and remove
                                                                         any barriers which
                                                                         reduce the
                                                                         effectiveness of the
                                                                         sales organisation

                                     Resources           Environment




Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s



        Accredit:
        • Trains sales people to
          have regular and effective
          conversations with their                             Message
          customers;
        • Support managers to
          regularly coach their
          teams;
        • Objectively assess sales
          people and managers in
          the execution of their                   Resources             Environment
          roles




Copyright Accredit Limited. All rights reserved.
ME R - Driving S ales E ffec tivenes s




                                                               Message




                                                   Resources         Environment




Copyright Accredit Limited. All rights reserved.

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The route to an effective sales organisation

  • 1. Text Copyright Accredit Limited. All rights reserved.
  • 2. ME R - Driving S ales E ffec tivenes s Successful organizations manage costs AND drive revenues. • Sales people have to be ever more effective, selling more with the same resources. • Recognise that the customer makes the decision to buy - the sales person facilitates the buying process. • Appropriate propositions to sell….supporting the strategy Copyright Accredit Limited. All rights reserved.
  • 3. ME R - Driving S ales E ffec tivenes s Successful organizations Selling is a conversation between 2 manage costs AND drive revenues. people/organizations • Uncover issues that people are prepared to invest money in to solve • Confirm that you have a potential solution • Convince the customer that your solution is best • Agree what needs to happen for them to buy • Remember: • Simple and effective communications between the 2 parties • Talking without listening is not a conversation Copyright Accredit Limited. All rights reserved.
  • 4. ME R - Driving S ales E ffec tivenes s Customers pay to have someone solve their problem. • Clients do not care about your sales methodology. They care about having their issues addressed. Selling is a • Sales methodologies should not conversation complicate selling. They are there to help Manage between 2 manage the sales process. people costs AND • Effective sales people require: drive revenues • Managers who coach; • Processes that work, and; • Messages that add value Copyright Accredit Limited. All rights reserved.
  • 5. ME R - Driving S ales E ffec tivenes s Message Environment - Focus on the needs Resources of the customer, not the features of the solution Copyright Accredit Limited. All rights reserved.
  • 6. ME R - Driving S ales E ffec tivenes s Message Environment Resources - Make it easy for customers to buy - Encourages sales people to think of the customer not their products Copyright Accredit Limited. All rights reserved.
  • 7. ME R - Driving S ales E ffec tivenes s Message Environment Resources - Sales People who ask questions and listen to the answers - Managers who coach their people - Teams who focus on customer need not managing their managers Copyright Accredit Limited. All rights reserved.
  • 8. ME R - Driving S ales E ffec tivenes s Accredit works with Marketing to: • Create messages that Message are customer centric and focused on understanding customer need by asking questions and really listening Resources Environment Copyright Accredit Limited. All rights reserved.
  • 9. ME R - Driving S ales E ffec tivenes s Accredit: • Works with Senior Message Management to identify and remove any barriers which reduce the effectiveness of the sales organisation Resources Environment Copyright Accredit Limited. All rights reserved.
  • 10. ME R - Driving S ales E ffec tivenes s Accredit: • Trains sales people to have regular and effective conversations with their Message customers; • Support managers to regularly coach their teams; • Objectively assess sales people and managers in the execution of their Resources Environment roles Copyright Accredit Limited. All rights reserved.
  • 11. ME R - Driving S ales E ffec tivenes s Message Resources Environment Copyright Accredit Limited. All rights reserved.