23. Advantages / Disadvantages ADVANTAGES DISADVANTAGES Literature Search Many sources of information are available. Use of ICT to access information, online books, periodicals enhances the search of information, speed and cost , storage & security are all considerations. An abundance of data which can be time consuming. User Trial User trail data is collected by observing users behaviour. The “user” is a non-specialist which makes trials easier and cost effective. “ Users” may carry out tasks in different ways from those expected and be inexperienced in data collection. User Research User research is collected by obtaining users’ responses to questions. Data is relatively easy and cheap to obtain. The data is usually qualitative. Expert Appraisal Expert knowledge and advice are gained. The expert may be biased Locating an expert may be difficult and expensive. The data is usually qualitative.