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Risk Management in Microsoft Online Services
1.
Updated August 10,
2009 Security in Business Productivity Online Suite
2.
Agenda What is
Business Productivity Online Suite Microsoft Online Services Risk Management Security Privacy & Regulatory Service Continuity Compliance Management Customer Benefits Q&A
3.
Business Productivity Online
Suite Some existing customers
4.
Risk Management Program
Information Security Policy Security Privacy Service Continuity Compliance Management
5.
Security Program A
risk-based, multi-dimensional approach to help safeguard services and data Security Management Security Monitoring & Response, Threat & Vulnerability Management Data Access Control & Monitoring, File/Data Integrity User Account Management, Training & Awareness, Screening Application Secure Development Lifecycle, Access Control & Monitoring, Anti-Malware Host Access Control & Monitoring, Anti-Malware, Patch & Config Mgmt Internal Network Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning Network perimeter Facility Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning Video Surveillance, biometrics, Access Control
6.
7.
Microsoft Online Services
Privacy and Regulatory Divisional Requirements Specific to Software + Services
8.
9.
10.
Compliance Management Rationalize
and harmonize requirements Microsoft internal Corporate (security & privacy policies, etc.) Microsoft Online Services (security & privacy policies) Trustworthy Computing (SDL, Engineering Excellence, etc.) Industry & regulatory Industry best practices: ISO/IEC 27001:2005, NIST SP 800-53 Customer requirements: SOX, HIPAA, FISMA, GLBA, PCI DSS Data protection laws Inputs Remove non-applicable, harmonize redundant, identify conditional Common Baseline Requirements Conditional Requirements
11.
12.
Technical compliance (patch
and configuration mgmt, vulnerability scans, penetration tests, etc.)
13.
Personnel compliance (training
and awareness, screening, etc.)
14.
Process compliance (business
process evaluation, change control, access management, etc.)
15.
Physical security compliance
(CCTV monitoring, access control and logging, etc.)
16.
Third Party validation
17.
Facilities & infrastructure
services – ISO cert + SAS 70
18.
BPOS Dedicated –
ISO aligned + SAS 70
19.
20.
Privacy of customer
data is respected
21.
Audits demonstrate independent
validation
22.
Service resiliency and
service and data recoverability are fundamental to service operations
23.
24.
Service upgrades and
security updates
25.
Comprehensive security monitoring
and response
26.
Customer control over
customer data
27.
28.
Technical information
on TechNet http://technet.microsoft.com/msonline
29.
30.
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