1. Microsoft Outlook 2010 & Lync Making the e-mail client your friend

2. Resources and Self Training All about MS Outlook 2010 http://tinyurl.com/2wvq69y Online MS Outlook 2010 course http://tinyurl.com/39q2lbc Microsoft Lync https://events.livemeeting.com/967/11517/ondemandpublictraining.html

3. Authentication Outlook, Lync and Active Directory all use the same login Adding other accounts Delegation Access Sharing with groups Home outlook login is available

4. Outlook Basics

5. Inside Outlook Navigation/Tabs Views Home Tab Reply All Change to Appointment Rules View Tab BCC field Show as Conversation Detailed User View Delivery/Read receipts

6. Address Books and Contacts Auto Fill Contacts Views Categories Sub contacts groups Contacts as Outlook Address Book Global Address Book

7. File storage and Sharing 2GB of storage 14 months retention policy Public Folders Sub Folders Personal Folder sharing School Account folder sharing Calendar sharing Address Book & sharing

8. Calendar Views Multiple Calendars and Overlay Shared Calendars Schedule View Calendar Publishing School calendars

9. Microsoft Lync Instant Messenger & More Video Conferencing File transferring Contact lists Desktop administration Global Address Book