A presentation from Museums and the Web 2010 Balboa Park Online Collaborative is a collaborative technology project involving 17 museums, performing arts venues, gardens, and the San Diego Zoo in Balboa Park, San Diego. This paper will present the challenges we faced in managing the creation and execution of a common strategy and framework during our first year. We will share the successes and lessons learned as well as the compromises required to move the institutions of Balboa Park forward and manage the project effectively. Session: Collaboration Outcomes - Part 1 [organizations] See: http://www.archimuse.com/mw2010/abstracts/prg_335002335.html

1. A WALK IN THE PARK: THE BALBOA PARK ONLINE COLLABORATIVE: FIRST YEAR REPORT Rich Cherry, Director

2. The Park

3. The Park

4. The Park

5. The Park

6. The Project

9. Balboa Park Cultural Partnership

10. Japanese Friendship Garden Society of San Diego

11. Mingei International Museum

12. Museum of Photographic Arts

13. Reuben H. Fleet Science Center

14. San Diego Air & Space Museum

15. San Diego Automotive Museum

16. San Diego Hall of Champions Sports Museum

17. San Diego Historical Society

18. San Diego Junior Theatre

19. San Diego Museum of Art

20. San Diego Museum of Man

21. San Diego Natural History Museum

22. San Diego Youth Symphony

23. Spanish Village Art Center

24. Timken Museum of Art

25. The Old Globe

26. WorldBeat Center

28. Improve public access to Balboa Park content,

29. Increased cultural tourism,

30. Enhance organizational capability,

31. Enable collaboration that would not otherwise have been possible,

33. Training Onsite Drupal (8 attendees) Social media (50 attendees) Embark Training Mobile Museum (70 attendees) Enabled MW 2009 (5 staff) Digital Directions Conf (6 attendees) MCN 2009 (13 staff) MW 2010 (13 staff)

34. Content www.bpoc.org www.museumofman.org www.niwa.org www.championssportsinsider.org/ www.culturebeat.org/ http://Mingei.bpoc.org http://Sdma.bpoc.org

54. Collections Japanese Friendship Garden Society of San Diego Mingei International Museum Museum of Photographic Arts San Diego Air & Space Museum San Diego Hall of Champions Sports Museum San Diego Historical Society San Diego Museum of Art San Diego Museum of Man San Diego Natural History Museum Timken Museum of Art

55. Collections Baseline survey Legacy data conversions Collections system management leveling and documentation Data normalization and standardization Intellectual property sharing strategy (Commons) Application programming interface

56. Collections

57. Collections

58. Collections

59. Collections

60. Collections Online Collection access Park wide commons Centralized development for access and educational toolsets Shared digitization labs Rapid capture Video Slides

61. Infrastructure High speed park network pilot project Public wireless hot spots pilot project Network infrastructure--virtualization of servers Centralized storage and backup Application hosting and technical support Enterprise digital asset management

64. Gaming

65. Gaming

66. Metrics Realize savings through collaborative effort Savings over previous implementations Savings from new functions Value attained through new functions Improve public access to Balboa Park content Collections Digitized: Growth in number of items in digital form Collections Online: Growth in numbers of objects Collections Accessed: Growth in # items accessed BP on-site visits Enhanced desired Demographics Participation in Online Activities

67. Metrics Enhance organizational capability Human resources Infrastructure Applications Ability to meet organizations mission Enable collaboration (that would not otherwise have been possible ) Major Park wide Initiatives undertaken Institutional Initiatives undertaken External Recognition

68. Metrics Move towards sustainability of BPOC Organizations are engaged time contributed to BPOC led projects Member inst. $ spent on BPOC led projects BPOC generated revenue Advertising income Tourism income Fees for workshops Sponsorship income Grant funded income Grants to BPOC Grants to members with earmarked BPOC funding Grants to members enabled by BPOC partnership BPOC Contract services Number of member institutions involved $ returned to BPOC

69. Issues People, not processes Member capacity Financial requirements Project Scale Faulty Assumptions and Staffing Mistakes

70. Questions? www.bpoc.org rcherry@bpoc.org