3. Channel Management is a process by which a producer or supplier directs
marketing activity by involving and motivating the entities comprising its
channel of distribution
Various Channels are: Wholesalers, Retailers, Distributors & Agents
Channel Management
6. Direct Marketing Channel
Indirect Marketing Channel
Types of Channels
7. Direct Marketing Channel (or Zero Level)
This type of channel has no intermediaries. In this distribution system, the goods
go from the producer directly to the consumer, e.g., Amway, Eureka Forbes.
Direct Marketing Channel
10. Key Issues in Determining Channel Requirement
While a manufacturer faces an agenda of issues related to finance, marketing and industrial
relations, attention is focused on selected topics that directly impact marketing channel
arrangements. The key issues related to this are:
Product proliferation and dynamics; and
Total-quality initiatives.
These two issues are significant drives for a typical firm in determining how channel
requirements will be delineated.
12. Wholesalers
Wholesale trade is defined as “all establishments or places of business primarily
engaged in selling merchandise to retailers; to industrial, commercial,
institutional or professional users or to other wholesalers; or acting as agent in
buying merchandise for or selling merchandise to such persons or companies”.
1. Merchant Wholesalers
2. AgentWholesalers
3. Manufacturers’ Sales branches and offices
13. Merchant Wholesalers
Merchant Wholesalers
Full Function or Service Wholesalers
Limited Function Wholesalers
Cash & Carry Wholesalers
Drop Shippers
Truck Wholesalers
Mail Order Wholesalers
Prod. & Retail Cooperative
Wholesalers
15. A wholesaler is generally selected on the basis of his performance
evaluation. Before selecting wholesalers, manufacturers’ analyze a
wholesaler on the basis of the following questions:
How can a wholesaler serve a supplier?
How can a wholesaler serve a retailer?
How can a wholesaler serve business users?
Selecting Wholesalers
16. Strategic Management of Wholesalers
Strategic Management of Wholesalers
Effectiveness
Profitability
Niche Marketing
Proprietary Brand
New Technology
Wholesalers
17. Introduction to Retailing
Retailing
It include all activities incidental to selling to ultimate consumer.
According to ‘William.J.Stanton’, “A retailer or a retail store is a business
enterprise which sells primarily to ultimate consumers for non business use.”
18. Function of Retailing
Collect product assortment
and offer them for sale
Product Information
Mark prices and pay for
goods
Conclude Transaction with
final consumer
Retailers
19. Relation Between Retailers & Suppliers
Selling goods or services
for use of retailer
Selling goods or services
for reselling by retailer