2. 4. How did you hear about this survey
Response Response
Percent Count
NGO Post 34.0% 69
A Friend 16.3% 33
Email 28.6% 58
A Website 10.8% 22
Other (please specify) 10.3% 21
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3. 5. Please choose the sector(s) your organization works in
Response Response
Percent Count
Alternative Energy 13.4% 23
Appropriate Technology 10.5% 18
Arts and Culture 13.4% 23
Conflict / Disaster 12.8% 22
Education 64.5% 111
Economic Development 41.3% 71
Environment & Ecology 33.1% 57
Food / Agriculture 27.3% 47
Governance & Advocacy 18.6% 32
Health & Disabilities 48.8% 84
Housing & Infrastructure 8.7% 15
Human Rights 29.1% 50
Water & Sanitation 30.8% 53
Youth 44.2% 76
Other (please specify) 26.2% 45
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4. 6. How many people are employed by your organization (including part-time paid employees)
Response Response
Percent Count
1-3 25.6% 44
3-5 9.9% 17
5-10 16.9% 29
10-15 13.4% 23
15-20 11.6% 20
20-30 6.4% 11
30-50 5.2% 9
50+ 11.0% 19
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5. 7. Please select the range of your organization's annual operating budget. *Note - this information will not be
shared with anyone. We are using the information to help understand the correlation of the needs of the NGO
community to the budget size of their organizations.
Response Response
Percent Count
Less than 1 lakh 20.2% 34
1-5 lakh 25.0% 42
5-10 lakh 18.5% 31
10-15 lakh 9.5% 16
15-20 lakh 6.0% 10
20-30 lakh 5.4% 9
30-50 lakh 2.4% 4
50 lakh + 13.1% 22
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8. Does your organization have full-time volunteers? If so, how many?
Response Response
Percent Count
No 34.9% 60
1-3 16.9% 29
3-5 16.3% 28
5-10 18.0% 31
10+ 14.0% 24
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6. 9. Does your organization have part-time volunteers? If so, how many?
Response Response
Percent Count
No 14.0% 24
1-3 20.3% 35
3-5 11.6% 20
5-10 16.3% 28
10-20 14.0% 24
20-30 6.4% 11
30+ 17.4% 30
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10. What percentage of your services are delivered by volunteers? (For example, in a small health-education
organization there might be 3 paid employees who manage fundraising, program planning and other duties, but
most of the classes are taught by volunteers.)
Response Response
Percent Count
None 10.7% 18
1-25% 44.4% 75
25-50% 20.7% 35
50-75% 12.4% 21
75-100% 11.8% 20
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7. 11. How is your organization registered?
Response Response
Percent Count
Trust 36.0% 62
Society 48.3% 83
Section 25 (Non-Profit) 11.0% 19
Private Limited Company 1.2% 2
Public Limited Company 1.2% 2
Unlimited Company 0.0% 0
Limited Liability Partnership (LLP) 0.6% 1
Partnership 0.6% 1
Sole Proprietorship 1.2% 2
Joint Venture Company 0.0% 0
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12. Do you have an 80G certificate and/or have registered with the Foreign Contribution Registration Act?
Response
Yes No
Count
80G 45.2% (71) 54.8% (86) 157
Foreign Contribution Registration
36.9% (52) 63.8% (90) 141
Act
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8. 13. Please indicate the importance of the following areas
Vital-
without
We don't Not a A big Rating Response
Average this we
do any priority priority Average Count
will
collapse
21.0% 18.2% 24.5% 23.8% 12.6%
Marketing 1.89 143
(30) (26) (35) (34) (18)
24.8% 44.1% 21.4%
Internet & Technology 3.4% (5) 6.2% (9) 2.74 145
(36) (64) (31)
Management (Financial and Human 26.5% 38.8% 20.4%
5.4% (8) 8.8% (13) 2.60 147
Resources) (39) (57) (30)
19.1% 38.2% 29.6%
Fund-Raising 7.9% (12) 5.3% (8) 2.76 152
(29) (58) (45)
32.7% 37.3% 22.7%
Volunteer Utilization 2.7% (4) 4.7% (7) 2.73 150
(49) (56) (34)
23.6% 45.8% 22.2%
Reporting 4.9% (7) 3.5% (5) 2.77 144
(34) (66) (32)
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9. 14. How much time/resources do you spend on each of the following activities..
Irregular
Whenever Minor Large
but very Response
None we get routine routine
time Count
time activity activity
consuming
Marketing 22.2% (32) 25.0% (36) 25.7% (37) 20.1% (29) 6.9% (10) 144
Internet & Technology 5.4% (8) 18.4% (27) 24.5% (36) 49.0% (72) 2.7% (4) 147
Management (Financial and Human
5.5% (8) 19.9% (29) 24.0% (35) 44.5% (65) 6.2% (9) 146
Resources)
Fund-Raising 12.8% (19) 16.1% (24) 26.2% (39) 36.9% (55) 8.1% (12) 149
Volunteer Utilization 6.1% (9) 17.7% (26) 27.9% (41) 43.5% (64) 4.8% (7) 147
Reporting 5.4% (8) 16.3% (24) 23.8% (35) 48.3% (71) 6.1% (9) 147
Other 24.4% (22) 21.1% (19) 18.9% (17) 23.3% (21) 12.2% (11) 90
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15. Do you want to expand or improve the following areas of your work?
Yes. Want to
Yes. But with significantly Rating Response
No
minor changes increase and/or Average Count
improve
Marketing 16.2% (24) 33.8% (50) 50.0% (74) 1.34 148
Internet & Technology 5.5% (8) 31.5% (46) 63.0% (92) 1.58 146
Management (Financial and Human
6.2% (9) 34.2% (50) 59.6% (87) 1.53 146
Resources)
Fund-Raising 6.6% (10) 22.5% (34) 70.9% (107) 1.64 151
Volunteer Utilization 4.7% (7) 41.2% (61) 54.1% (80) 1.49 148
Reporting 9.0% (13) 31.9% (46) 59.0% (85) 1.50 144
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10. 16. Please tell us what is the most important requirement for you to improve each of the following areas
We're
Better
doing Additional More More New tools /
skills /
fine funds employees volunteers infrastructure
knowledge
thanks :)
10.9%
Marketing 29.9% (44) 12.2% (18) 20.4% (30) 38.1% (56) 31.3% (46)
(16)
9.2%
Internet & Technology 31.7% (45) 7.0% (10) 11.3% (16) 33.1% (47) 38.7% (55)
(13)
Management (Financial and Human 9.8%
25.9% (37) 16.1% (23) 16.1% (23) 34.3% (49) 18.2% (26)
Resources) (14)
Fund-Raising 6.0% (9) 36.7% (55) 10.0% (15) 19.3% (29) 30.0% (45) 26.7% (40)
10.7%
Volunteer Utilization 14.8% (22) 5.4% (8) 24.8% (37) 32.2% (48) 18.8% (28)
(16)
11.3%
Reporting 12.1% (17) 9.2% (13) 10.6% (15) 34.0% (48) 31.2% (44)
(16)
Please add more information if your needs are not accurately addressed a
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11. 17. Please share basic details of particular work that you do in each of the following categories. For example,
"Marketing" - brochure creation, newsletters, events etc.."
Response Response
Percent Count
Marketing 92.0% 92
Internet & Technology 93.0% 93
Management (Financial and Human
73.0% 73
Resources)
Fund-Raising 92.0% 92
Volunteer Utilization 80.0% 80
Reporting 77.0% 77
answered question 100
skipped question 105
18. Please choose the next section of the survey you would like to complete
Response Response
Percent Count
Marketing 24.1% 35
Internet and Technology 24.1% 35
Finances and Fund-Raising 52.4% 76
Volunteers and Additional
35.9% 52
Resources
No thank you, I'm done :) 18.6% 27
answered question 145
skipped question 60
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12. 19. What Internet Browser do you use most
Response Response
Percent Count
Internet Explorer 7 29.3% 12
Firefox 3 36.6% 15
Internet Explorer 6 14.6% 6
Firefox 2 9.8% 4
Internet Explorer 5 2.4% 1
Safari 2.4% 1
Dont' know 2.4% 1
Other (please specify) 2.4% 1
answered question 41
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20. Does your organization have a listing or profile on a website other than your own? If so please list the URL to
your profile below
Response Response
Percent Count
URL: 100.0% 19
URL: 52.6% 10
URL: 42.1% 8
answered question 19
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13. 21. Does your organization or do you subscribe to any sector-focused email lists, newsletters, or online
magazines? If so please lists them here:
Response
Count
22
answered question 22
skipped question 183
22. How important are the following technologies to the operation of your organization?
We use all
We
Not very the time Don't Rating Response
don't Average Important
important (very know Average Count
use
important)
0.0% 31.7% 0.0%
Email 0.0% (0) 4.9% (2) 63.4% (26) 3.59
(0) (13) (0)
0.0% 17.1% 41.5% 2.4%
Internet browser 0.0% (0) 39.0% (16) 3.23
(0) (7) (17) (1)
2.4% 41.5% 0.0%
Microsoft Word 2.4% (1) 9.8% (4) 43.9% (18) 3.22
(1) (17) (0)
0.0% 12.2% 51.2% 0.0%
Microsoft Excel 4.9% (2) 31.7% (13) 3.10
(0) (5) (21) (0)
Print publishing (e.g. Corel Drawl, 22.0% 24.4% 39.0% 0.0%
7.3% (3) 7.3% (3) 2.02
Microsoft Publisher, etc.) (9) (10) (16) (0)
Project Tracking software 24.4% 24.4% 9.8%
7.3% (3) 19.5% (8) 14.6% (6) 1.92
(Microsoft Outlook, Access etc.) (10) (10) (4)
Contact management tool (e.g. 12.2% 19.5% 41.5% 2.4%
7.3% (3) 17.1% (7) 2.45
address book, CRM, etc.) (5) (8) (17) (1)
Website maintenance (e.g. Blogger,
2.4% 53.7% 2.4%
WordPress, Dreamweaver, Google 2.4% (1) 2.4% (1) 36.6% (15) 3.23
(1) (22) (1)
Sites, etc.)
Other (please specify how important it is)
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14. 23. Please indicate how familiar your organization is with the following tools and how satisfied you are with each of them.
Satisfaction
We don't use It works and we Respons
It's great! It is really a pain
this use it
Internet search & research 7.9% (3) 47.4% (18) 44.7% (17) 0.0% (0)
Print Publishing (e.g. Corel Draw,
58.8% (20) 14.7% (5) 26.5% (9) 0.0% (0)
Microsoft Publisher, etc.)
Project Tracking (e.g. Microsoft
51.4% (19) 27.0% (10) 16.2% (6) 5.4% (2)
Outlook, Access etc.)
Contact Management (e.g. address
40.0% (14) 25.7% (9) 34.3% (12) 0.0% (0)
book, CRM, etc.)
Internet Publishing (e.g. Blogger,
WordPress, Dreamweaver, Google 13.9% (5) 41.7% (15) 44.4% (16) 0.0% (0)
Sites, etc.)
Social Networking 18.9% (7) 51.4% (19) 29.7% (11) 0.0% (0)
Familiarity
No Limited Respons
Average Pretty good Expert
Experience Knowledge
Internet search & research 6.5% (2) 19.4% (6) 19.4% (6) 45.2% (14) 9.7% (3)
Print Publishing (e.g. Corel Draw,
44.8% (13) 17.2% (5) 20.7% (6) 13.8% (4) 3.4% (1)
Microsoft Publisher, etc.)
Project Tracking (e.g. Microsoft
34.5% (10) 24.1% (7) 24.1% (7) 10.3% (3) 6.9% (2)
Outlook, Access etc.)
Contact Management (e.g. address
25.9% (7) 22.2% (6) 29.6% (8) 18.5% (5) 3.7% (1)
book, CRM, etc.)
Internet Publishing (e.g. Blogger,
WordPress, Dreamweaver, Google 12.5% (4) 15.6% (5) 31.3% (10) 28.1% (9) 12.5% (4)
Sites, etc.)
Social Networking 12.9% (4) 16.1% (5) 29.0% (9) 38.7% (12) 3.2% (1)
Please tell us more...
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15. 24. Would your organization be willing to pay for any of the following services?
No, but if
they were Yes, we
Response
No free we Yes already N/A
Count
would be have
interested
Email campaign setup (list
management and technical support 25.0% (10) 50.0% (20) 25.0% (10) 2.5% (1) 0.0% (0) 40
for mass-emailing)
Webpage Setup (development and
24.4% (10) 43.9% (18) 22.0% (9) 12.2% (5) 2.4% (1) 41
design)
Internet publishing (content
development and communication 20.0% (8) 42.5% (17) 40.0% (16) 2.5% (1) 0.0% (0) 40
strategy)
Productivity methods and tools
17.5% (7) 57.5% (23) 27.5% (11) 0.0% (0) 0.0% (0) 40
(project management)
Financial methods and tools
(budgeting and accounting 23.1% (9) 41.0% (16) 30.8% (12) 7.7% (3) 0.0% (0) 39
software)
Other (please specify) 1
answered question 41
skipped question 164
25. Do you or does anyone in your organization regularly use any of the following
Response
Yes No
Count
Facebook 59.5% (22) 40.5% (15) 37
Orkut 71.8% (28) 28.2% (11) 39
Twitter 30.3% (10) 69.7% (23) 33
Blog (any blog like Blogger or
64.1% (25) 35.9% (14) 39
Wordpress)
answered question 41
skipped question 164
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16. 26. Thank you for completing the Internet and Technology portion of our survey. Please take a minute to reflect on
the answers you have given here, because they may help you understand opportunities for growth and
improvement. Please select the next portion of the survey you would like to complete.
Response Response
Percent Count
Marketing 10.8% 4
Finance and Fund-raising 40.5% 15
Volunteers and Additional
27.0% 10
Resources
No thanks I'm done 21.6% 8
answered question 37
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17. 27. What are your marketing goals? Please indicate your organizational priority for each of the following
Not Low High Rating Response
Average
interested priority Priority Average Count
Raising awareness of your
organization among the 0.0% (0) 7.0% (3) 25.6% (11) 67.4% (29) 2.60 43
communities you serve
Raising donations 4.8% (2) 11.9% (5) 28.6% (12) 54.8% (23) 2.33 42
Publicizing your events 0.0% (0) 15.4% (6) 28.2% (11) 56.4% (22) 2.41 39
Building your organization's brand 0.0% (0) 9.3% (4) 30.2% (13) 60.5% (26) 2.51 43
Connecting with potential partner
4.7% (2) 16.3% (7) 23.3% (10) 55.8% (24) 2.30 43
organizations
Connecting with the academic
2.6% (1) 17.9% (7) 23.1% (9) 56.4% (22) 2.33 39
community
Increasing government awareness
14.3% (6) 11.9% (5) 35.7% (15) 38.1% (16) 1.98 42
of your organization
Promoting your income generating
20.9% (9) 16.3% (7) 23.3% (10) 39.5% (17) 1.81 43
activities (sales)
answered question 44
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18. 28. Please assess your success in achieving the following objectives and use "N/A" for any objectives you aren't
interested in.
We had
Not very We are Rating Response
average good N/A
successful experts Average Count
results
Raising awareness of your
39.5% 46.5%
organization among the 2.3% (1) 9.3% (4) 2.3% (1) 2.64 43
(17) (20)
communities you serve
45.2% 11.9%
Raising donations 33.3% (14) 2.4% (1) 7.1% (3) 1.82 42
(19) (5)
60.5% 15.8%
Publicizing your events 15.8% (6) 2.6% (1) 5.3% (2) 2.06 38
(23) (6)
41.5% 29.3%
Building your organization's brand 22.0% (9) 2.4% (1) 4.9% (2) 2.13 41
(17) (12)
Connecting with potential partner 39.5% 27.9%
20.9% (9) 4.7% (2) 7.0% (3) 2.18 43
organizations (17) (12)
Connecting with the academic 48.8% 18.6% 14.0%
11.6% (5) 7.0% (3) 2.24 43
community (21) (8) (6)
Increasing government awareness 37.2% 23.3% 20.9%
16.3% (7) 2.3% (1) 2.15 43
of your organization (16) (10) (9)
Promoting your income generating 32.6% 14.0% 20.9%
30.2% (13) 2.3% (1) 1.85 43
activities (sales) (14) (6) (9)
answered question 44
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19. 29. Please tell us about your marketing efforts. Do you...
No, but we would Response
Yes No
like to Count
Approach or work with media
48.8% (21) 16.3% (7) 34.9% (15) 43
(newspapers/TV) for publicity
Publicize with stalls/posters at
50.0% (21) 21.4% (9) 28.6% (12) 42
events/public places
Maintain a website/blog 63.6% (28) 11.4% (5) 25.0% (11) 44
Take & share photos/video on your
83.3% (35) 4.8% (2) 11.9% (5) 42
work
Send regular emails to a network of
56.8% (25) 18.2% (8) 25.0% (11) 44
potential donors
Use Social Networking websites like
54.5% (24) 22.7% (10) 22.7% (10) 44
Orkut, Facebook groups, youtube
Pay to advertise 21.4% (9) 61.9% (26) 16.7% (7) 42
Other (please specify) 7
answered question 44
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20. 30. If you are currently engaged in any of these activities, or have in the past, please indicate how effective they
are/were for your organization
Completely Not too Very Response
It works N/A
ineffective effective effective Count
Approach or work with media
2.3% (1) 20.9% (9) 41.9% (18) 11.6% (5) 23.3% (10) 43
(newspapers/TV) for publicity
Publicize with stalls/posters at
0.0% (0) 16.7% (7) 42.9% (18) 14.3% (6) 26.2% (11) 42
events/public places
Maintain a website/blog 0.0% (0) 16.3% (7) 27.9% (12) 30.2% (13) 25.6% (11) 43
Take & share photos/video on your
2.3% (1) 20.5% (9) 45.5% (20) 22.7% (10) 9.1% (4) 44
work
Send regular emails to a network of
0.0% (0) 18.6% (8) 34.9% (15) 25.6% (11) 20.9% (9) 43
potential donors
Use Social Networking websites like
2.4% (1) 14.6% (6) 34.1% (14) 17.1% (7) 31.7% (13) 41
Orkut, Facebook groups, youtube
Pay to advertise 0.0% (0) 16.7% (6) 11.1% (4) 11.1% (4) 61.1% (22) 36
Other (please specify) 3
answered question 44
skipped question 161
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21. 31. What do you need to do the following better
We're
Better
doing Additional More More New tools /
skills /
fine funds employees volunteers infrastructure
knowledge
thanks :)
Approach or work with media
4.9% (2) 26.8% (11) 24.4% (10) 29.3% (12) 41.5% (17) 26.8% (11)
(newspapers/TV) for publicity
Publicize with stalls/posters at
7.7% (3) 38.5% (15) 17.9% (7) 28.2% (11) 25.6% (10) 25.6% (10)
events/public places
12.5%
Maintain a website/blog 27.5% (11) 17.5% (7) 22.5% (9) 42.5% (17) 32.5% (13)
(5)
Take & share photos/video on your 17.1%
12.2% (5) 22.0% (9) 26.8% (11) 34.1% (14) 39.0% (16)
work (7)
Send regular emails to a network of 25.6%
17.9% (7) 17.9% (7) 28.2% (11) 25.6% (10) 17.9% (7)
potential donors (10)
Use Social Networking websites like 22.0%
12.2% (5) 12.2% (5) 29.3% (12) 39.0% (16) 22.0% (9)
Orkut, Facebook groups, youtube (9)
20.6%
Pay to advertise 50.0% (17) 8.8% (3) 11.8% (4) 20.6% (7) 8.8% (3)
(7)
Other (please tell us m
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22. 32. Effective marketing is a combination of knowing your audience and having the right message. Please help us
understand how your organization segments and targets your audience
No, we
would Yes, but
No, but
like to we
we are Response
Yes No but do would N/A
planning Count
not have like to
to
the improve
resources
We have a carefully managed list 30.2% 25.6% 30.2%
4.7% (2) 9.3% (4) 0.0% (0) 43
of contacts (13) (11) (13)
We use different messages for 23.3% 18.6% 25.6%
20.9% (9) 9.3% (4) 2.3% (1) 43
different audiences (10) (8) (11)
We use different types of media
21.4% 11.9% 16.7% 11.9%
and outreach methods for different 21.4% (9) 16.7% (7) 42
(9) (5) (7) (5)
audiences
Other (please specify) 2
answered question 43
skipped question 162
33. Thank you for completing the Marketing portion of our survey. Please take a minute to reflect on the answers
you have given here, because they may help you understand opportunities for growth and improvement. Please
select the next portion of the survey you would like to complete.
Response Response
Percent Count
Internet and Technology 29.5% 13
Finance and Fund-raising 38.6% 17
Volunteers and Additional
11.4% 5
Resources
No thanks I'm done 20.5% 9
answered question 44
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23. 34. what percentage of your annual income comes from your largest 5 sources (donors or grants)?
Response Response
Percent Count
5-10% 21.4% 15
10-20% 2.9% 2
20-30% 10.0% 7
30-40% 8.6% 6
40-50% 2.9% 2
50-60% 5.7% 4
60-70% 8.6% 6
70-80% 12.9% 9
80-90% 17.1% 12
90-100% 10.0% 7
feel free to share additional information 20
answered question 70
skipped question 135
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24. 35. How much of your funding comes from the following sources?
Response
None Some of it Most of it
Count
Corporate donations 62.7% (37) 33.9% (20) 3.4% (2) 59
Individual donations 16.0% (12) 41.3% (31) 42.7% (32) 75
We generate our own revenue 16.9% (11) 52.3% (34) 32.3% (21) 65
Personal funds 28.8% (19) 31.8% (21) 39.4% (26) 66
Government 48.4% (30) 38.7% (24) 12.9% (8) 62
Indian foundations 75.4% (43) 17.5% (10) 7.0% (4) 57
International foundations 66.7% (36) 14.8% (8) 18.5% (10) 54
answered question 78
skipped question 127
36. If you generate revenues, how profitable are your revenue generating activities?
Response Response
Percent Count
They cover all our operating costs 14.5% 11
Significant impact on our bottom
14.5% 11
line
Negligible 22.4% 17
Not profitable 27.6% 21
N/A 21.1% 16
answered question 76
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25. 37. How satisfied are you with your current financial processes & management?
Response Response
Percent Count
Not Satisfied 64.1% 50
Satisfied 33.3% 26
Very satisfied 2.6% 2
answered question 78
skipped question 127
38. Please say how true you feel the following statements are for your organization:
Partially Rating Response
Not true True N/A
true Average Count
We have diligent accounting
procedures and comprehensive 15.6% (12) 26.0% (20) 51.9% (40) 6.5% (5) 2.23 77
detailed reports
Our annual budget is uncertain
because it is dependent on many 15.8% (12) 35.5% (27) 38.2% (29) 10.5% (8) 2.01 76
external factors
Project costs are carefully
controlled and always match our 3.9% (3) 29.9% (23) 58.4% (45) 7.8% (6) 2.39 77
budget
answered question 78
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26. 39. please indicate what software, if any, you use to manage your finances
Response Response
Percent Count
Microsoft Excel 46.8% 37
Tally 30.4% 24
Intuit Quick Books 5.1% 4
Other (please specify) 17.7% 14
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40. How many grants do you apply for per year (on average)?
Response Response
Percent Count
0 22.1% 17
1-2 14.3% 11
3-5 23.4% 18
5-10 23.4% 18
10-15 7.8% 6
15-20 3.9% 3
20-30 1.3% 1
30+ 3.9% 3
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27. 41. How many grants do you receive per year?
Response Response
Percent Count
0 39.0% 30
1-2 42.9% 33
3-5 15.6% 12
5-10 0.0% 0
10-15 1.3% 1
15+ 1.3% 1
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42. How many reports do you write per grant?
Response Response
Percent Count
0 22.1% 17
1-2 39.0% 30
3-4 24.7% 19
5+ 14.3% 11
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28. 43. On average, how many total hours does your organization spend preparing one report?
Response Response
Percent Count
0-5 27.0% 20
5-10 27.0% 20
10-15 17.6% 13
15-20 9.5% 7
20-30 10.8% 8
30-40 6.8% 5
40+ 1.4% 1
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44. Can you / do you re-use parts of your reports for other reports?
Response Response
Percent Count
Yes, we can often submit the very
10.1% 7
same report!
Yes, sometimes we re-use large
15.9% 11
portions of a report
Occasionally we use small parts
42.0% 29
of previously written reports
No, re-using reports is not
effective because we have multiple 20.3% 14
projects
No, we have such different
reporting requirements it is 21.7% 15
impossible
please tell us more... 12
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29. 45. Please describe your answer above in greater detail. What are your current activities or plans and some
factors that will impact the success of your income generating activities
Response
Count
79
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46. Thank you for completing the finance and fund-raising portion of our survey. Please take a minute to reflect
on the answers you have given here, because they may help you understand opportunities for growth and
improvement. Please select the next portion of the survey you would like to complete.
Response Response
Percent Count
Internet and Technology 18.1% 13
Marketing 6.9% 5
Volunteers and Additional
25.0% 18
Resources
No thanks I'm done 50.0% 36
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30. 47. Where do you find volunteers?
Response Response
Percent Count
We don't use volunteers 3.6% 2
Word of mouth 36.4% 20
Emailing 25.5% 14
Through an organization (e.g.
20.0% 11
iVolunteer)
In partnership with a corporation 14.5% 8
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31. 48. Please tell us in which of the following areas your volunteers work the most
Most of
this is
Rating Response
None Rarely Sometimes Frequently handled
Average Count
by
volunteers
1.9% 16.7%
Direct program work 25.9% (14) 29.6% (16) 25.9% (14) 3.43 54
(1) (9)
34.7% 30.6%
Accounting 18.4% (9) 12.2% (6) 4.1% (2) 1.55 49
(17) (15)
32.7% 18.4%
IT, database and web maintenance 28.6% (14) 14.3% (7) 6.1% (3) 1.92 49
(16) (9)
6.0% 14.0%
Event planning and execution 36.0% (18) 36.0% (18) 8.0% (4) 3.06 50
(3) (7)
21.2% 17.3%
Fund raising 26.9% (14) 21.2% (11) 13.5% (7) 2.50 52
(11) (9)
19.1% 17.0%
Publicity and marketing 25.5% (12) 27.7% (13) 10.6% (5) 2.57 47
(9) (8)
37.0% 8.7%
Grant writing 26.1% (12) 21.7% (10) 6.5% (3) 2.07 46
(17) (4)
31.3% 20.8%
Administrative work 27.1% (13) 12.5% (6) 8.3% (4) 1.94 48
(15) (10)
0.0% 0.0%
Other 0.0% (0) 0.0% (0) 0.0% (0) 0.00 0
(0) (0)
Other (please specify) 2
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32. 49. How satisfied are you with the role of volunteers in your organization?
Not Very Rating Response
Satisfied N/A
satisfied satisfied Average Count
Volunteer availability 25.0% (14) 46.4% (26) 25.0% (14) 3.6% (2) 2.00 56
Volunteer skills 14.8% (8) 50.0% (27) 29.6% (16) 5.6% (3) 2.16 54
Volunteer commitment and
20.0% (11) 56.4% (31) 18.2% (10) 5.5% (3) 1.98 55
consistency
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50. How important the following actions would be for your organization
We really
It would
Not relevant This need this,
Difficult have Response
to our would be please
to manage limited Count
organization good show us
impact
how!
Increasing the number of
volunteers available (by finding 13.0% (7) 3.7% (2) 7.4% (4) 48.1% (26) 27.8% (15) 54
new sources)
Increasing the number of skilled
9.1% (5) 7.3% (4) 3.6% (2) 56.4% (31) 25.5% (14) 55
volunteers
Increasing the consistency and
11.1% (6) 5.6% (3) 13.0% (7) 48.1% (26) 22.2% (12) 54
passion of your current volunteers
Improving task delegation to give
11.5% (6) 5.8% (3) 13.5% (7) 46.2% (24) 26.9% (14) 52
volunteers a larger amount of work
Improving your managerial abilities
11.3% (6) 7.5% (4) 7.5% (4) 47.2% (25) 26.4% (14) 53
to track and monitor volunteer work
Other (please tell us more) 3
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33. 51. Would your organization consider the following?
Response
Yes No Need to think
Count
Paying volunteers a small stipend 50.9% (28) 27.3% (15) 21.8% (12) 55
Providing additional training for
83.0% (44) 7.5% (4) 11.3% (6) 53
your volunteers
Paying a small service fee to a
34.0% (18) 45.3% (24) 20.8% (11) 53
volunteer sourcing organization
Maintaining a website listing your
56.6% (30) 22.6% (12) 20.8% (11) 53
week to week volunteer needs
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52. How interested are you in meeting individuals who are interested in or already working in your field?
Response Response
Percent Count
Not interested 1.8% 1
Somewhat interested 35.7% 20
Very interested 66.1% 37
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34. 53. Thank you for completing the Volunteers and Additional Resources portion of our survey. Please take a minute
to reflect on the answers you have given here, because they may help you understand opportunities for growth
and improvement. Please select the next portion of the survey you would like to complete.
Response Response
Percent Count
Marketing 8.3% 4
Finance and Fund-raising 29.2% 14
Internet and Technology 12.5% 6
No thanks I'm done 50.0% 24
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