Every thing under the sun embraces the duties and responsibilities of a revenue officer.........His duties are undefined rather than defined....He has a crucial role to play in revenue administration...........He has to act according to numerous acts and rules......A successful revenue officer has to do things differently while observing these acts and rules............Ppt uloaded by T J Joseph mob 9447464502

1. SIT BACK, RELAX
& ENJOY
Reminder free offices.
T.J Joseph, Staff Trainer.
ILDM
Please use the enter
button to scroll through at
your own pace.

2. rr
REMINDER FREE OFFICES.
Presented by. T.J Joseph.
Staff trainer-ILDM&IMG

3. File Disposal in
Revenue Offices.
Present System.
Petitions received in collectorate
are forwarded to sub offices for
report.

4. File Disposal in
Revenue Offices.
Present System.
Petitions received in collectorate
are forwarded to sub offices for
report.

5. File Disposal in
Revenue Offices.
Present System.
If no reply is received,
reminders in writing are sent
till the receipt of reply.
.

6. Long pending files.
DELAY
issue of Wastage of effort,
chain of money and materials
reminders.
Large files.
Increased work Load.

7. COST OF A FILE.
A draft letter in a file
costs Rs 500.
(Wages of the
Officials,allowances,cost of
materials etc…..)

8. NEW SYSTEM,
Reminder
Free
Files.

9. NEW SYSTEM
Paper Reminders.
Vs
REMINDER REGISTERS.
.

10. REMINDER REGISTERS.
Procedure
1

11. REMINDER REGISTERS.
Procedure-1
A Reminder Register with 8
columns in each page will be
maintained in the front office.
.

12. REMINDER REGISTERS.
Procedure-1
1. Serial Number.
2. File Number in the Higher office.
3. Subject.
4. Date of issue of letter for report.
5. Sub Office file Number.
6. Remarks

13. REMINDER REGISTERS.
Procedure-1
There will be separate registers for
each sub office.
or
Sufficient number of pages will be
earmarked for each sub office in a
single register.

14. REMINDER REGISTERS.
Procedure
2

15. REMINDER REGISTERS.
Procedure-2
1.Whenever Reminder is due in a
file,instead of sending the
reminder, the section clerk will
enter the details in the reminder
register.
simultaneously he will mention the
fact in the note file with serial
number in the register.

16. REMINDER REGISTERS.
Procedure-1
Writing the note file-
Eg- No reply has been received in the matter. So
the details pertaining to the file has been
entered in the reminder register with Sl No-
23. The reply may be awaited .
(Sd)
J.S

17. REMINDER REGISTERS.
Procedure
3

18. REMINDER REGISTERS.
Procedure-3
1.The officers or tapal clerks from
sub offices who visits the higher
office verify the reminder
register and note the details of
pending files related to their
office.
2. List of pending files will be sent to
each sub office 7 days before the
monthly officers conference.

19. REMINDER REGISTERS.
Procedure-3
This process will be more simple if the
reminder registers are
computerised.
Section clerks can register the
details in the computer and the list
can be sent to sub offices
via E-mail.

20. REMINDER REGISTERS.
Procedure
4

21. REMINDER REGISTERS.
Procedure-4
When ever reply from a sub office is
received at the tapal section or
front office, the corresponding Sl
No. will be rounded with red ink
after completing the entries in
column-5 with initials of the
receiving officer in remarks column.

22. REMINDER REGISTERS.
Procedure
5

23. REMINDER REGISTERS.
Procedure-5
During the monthly conference the
reminder registers are reviewed.
During the review the sub officer has
to promise the date of submission
of the reply in the pending file
which are mentioned in the register
( Sl No not rounded with red ink).
The date of promise should be noted
in the remark column.

25. The EXTRA MILE
APPROACH.
Do A little bit more
than you are getting
paid for.

26. The EXTRA MILE
APPROACH.
There is no competition
along extra mile..

27. The EXTRA MILE
APPROACH.
Avoid limited thinking..

28. The EXTRA MILE
APPROACH.
Focus on the solution...

29. The EXTRA MILE
APPROACH.
First impression...

30. The EXTRA MILE
APPROACH.
Avoid limited thinking
….Break the
boundaries……

31. The EXTRA MILE
APPROACH.
The DOM is a Good
Servant......But a
Bad Master.

32. The EXTRA MILE
APPROACH.
Spend your money for
a noble cause.

33. The EXTRA MILE
APPROACH.
Learn to Use
technology…...
Mobile phone &
Computer.

34. The EXTRA MILE
APPROACH.
Try to be the first
person completing a
task….

35. The EXTRA MILE
APPROACH.
Time management….

36. The EXTRA MILE
APPROACH.
Realise your
potentials….

37. The EXTRA MILE
APPROACH.
Planning….Foresee the
problems…problem
solving skills.

38. The EXTRA MILE
APPROACH.
Effective
communication.

39. The EXTRA MILE
APPROACH.
Listening skills.

40. The EXTRA MILE
APPROACH.
Don’t Argue….But
discuss.
• When you are good to
others, you are best
to yourself …

41. The EXTRA MILE
APPROACH.
Courtesy

42. The EXTRA MILE
APPROACH.
Empathy.

43. The EXTRA MILE
APPROACH.
Presentation skills..

44. The EXTRA MILE
APPROACH.
Body Language…..

45. The EXTRA MILE
APPROACH.
Delegate work …..

46. The EXTRA MILE
APPROACH.
Apply innovative simple
ideas…..

47. The EXTRA MILE
APPROACH.
Inter personnel
skills …..

48. The EXTRA MILE
APPROACH.
Event
Management…..

49. The EXTRA MILE
APPROACH.
Disaster
Management…..

50. The EXTRA MILE
APPROACH.
Team Leader…..

51. The EXTRA MILE
APPROACH.
Social Leader…..

52. The EXTRA MILE
APPROACH.
Enquiry…..

53. The EXTRA MILE
APPROACH.
Designer…..

54. The EXTRA MILE
APPROACH.
Accept responsibility
…..

55. The EXTRA MILE
APPROACH.
Fund raising…..

56. The EXTRA MILE
APPROACH.
1.Disposal of waste
papers.

57. The EXTRA MILE
APPROACH.
2.Maintenance of
Notice Board.

58. The EXTRA MILE
APPROACH.
4.Display map of the
village.

59. The EXTRA MILE
APPROACH.
5.Maintenance of
Special regisers.

60. The EXTRA MILE
APPROACH.
6.Village Directory.

61. The EXTRA MILE
APPROACH.
7.Good stock file.

62. The EXTRA MILE
APPROACH.
8.Basic facilities for
the citizen.

63. The EXTRA MILE
APPROACH.
9.Display of
information….

64. The EXTRA MILE
APPROACH.
10.Computer &
Telephone….

65. The EXTRA MILE
APPROACH.
11.Diary of V.O….

66. The EXTRA MILE
APPROACH.
12.Vehicle.

67. The EXTRA MILE
APPROACH.
13.Creating first
impression.

68. The EXTRA MILE
APPROACH.
14.Queue system.

69. The EXTRA MILE
APPROACH.
15.Speed and
accuracy.

70. The EXTRA MILE
APPROACH.
16.SERVICE OF
NOTICES.

71. The EXTRA MILE
APPROACH.
17.TELEPHONE.

72. Thank you.
T.J JOSEPH.
ADHIKARATHIL.
S.H MOUNT P.O
KOTTAYAM.
Pin-686 006
MOB-9447464502