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Competency Methods in HRM
HR Management Framework based on Competency BUSINESS STRATEGY BUSINESS RESULTS Competency based People Strategy The competency framework will be the basis for all HR functions and serve as the  "linkage" between individual performance and business results Recruitment & Selection Training &  Development Performance Management Reward Management Career Management COMPETENCY FRAMEWORK
Definition of Competency Competency ,[object Object],[object Object],[object Object]
Skill Job Attitude Knowledge Observable Behavior  Job Performance  Competency Definition of Competency
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object]
Set of SKILLS Relates to the ability to do,  Attribute Relates to qualitative aspects personal traits KNOWLEDGE Relates to information COMPETENCY Outstanding Performance of  tasks or activities
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Types of Competency Managerial competency  (soft competency) This type of competency relates to the ability to manage job and develop an interaction with other persons. For example : problem solving, leadership, communication, etc.   Functional competency  (hard competency) This type of competency relates to the functional capacity of work.  It mainly deals with the technical aspect of the job. For example : market research, financial analysis, electrical engineering, etc.
Competency Identification Process Clarify Organizational Strategy and Context Competency Identification ,[object Object],[object Object],[object Object],Generate Competency Models Validate, Refine and Implement
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Competency-based Interview for Selection
Types of Interview  ,[object Object],[object Object]
Conventional Interview ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Conventional Interview
Competency-based Interview (CBI) ,[object Object],[object Object],[object Object]
[object Object],[object Object],Competency-based Interview
Approach in Competency-based Interview S  What was the  S ituation in which you were involved? T   What was the  T ask you needed to accomplish? A   What  A ction(s) did you take? R  What  R esults did you achieve?
Situation   Can you explain the situation?  Where and when did the situation happen?  What events led up to it? Who was involved in the situation (work colleagues, supervisor, customers)? Approach in Competency-based Interview
What tasks were you supposed to do at that time?  What did you actually do at that time?  How did you do it? What specific steps did you take? Who was involved? Tasks/Actions Approach in Competency-based Interview
What was the outcome? Can you tell me the results of taking such action? What specific outcome was produced by your action? Results Approach in Competency-based Interview
Competency-based  Career Planning
Career Planning Flow Career Planning System  Career Path Design Analysis of Employees Future Plan Implementation of Development Program
Defining Career Path Career Path is a series of positions that one must go through in order to achieve a certain position in the company.  The ‘path’ is based on the  position competency profile  that an employee must have to be able to hold a certain position.  What Is Career  Path?
CONCEPTUAL FRAMEWORK Assessing Employee Career Plan  Employee Career Needs  ,[object Object],[object Object],Organization Career Needs  ,[object Object],[object Object],Match?
CONCEPTUAL FRAMEWORK Employee Development Program Employee  Career Needs Organization Career Needs Match? Special Assignment Mentoring Executive Development Program Job Enrichment On the Job  Development Apprenticeship in Other Company Presentation Assignment Training/Workshop Desk Study Development Programs and Interventions
Competency-based Training & Development
Competency-based Training Framework Required competency  level for certain position  Competency Gap Competency Assessment Current competency level of the employee Training and Development Program
Competency-based Performance Management
Individual Performance elements has two main categories: 1. Performance Results : Hard or quantitative aspects of performance  (result) 2. Competencies : It represents soft or qualitative aspects of performance  (process)   Individual Performance Element
[object Object],2. Competencies Score Individual Performance Element Overall Score Will determine the employee’s career movement, and also the reward to be earned
Competency-based Assessment centers
Assessing Competency through Assessment Center ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Test in Assessment Center ,[object Object],In-Basket  Exercise ,[object Object],Role  Simulation
[object Object],Fact-Finding Exercise Types of Test in Assessment Center ,[object Object],Presentation
Types of Test in Assessment Center ,[object Object],Group Discussion
Competency Score Results of Observation  Through the Assessment Center Competency Assessment and Rating
Competency-Based Pay
Competency-Rewards and Recognition
[object Object],[object Object]

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Competency mapping 1

  • 2. HR Management Framework based on Competency BUSINESS STRATEGY BUSINESS RESULTS Competency based People Strategy The competency framework will be the basis for all HR functions and serve as the "linkage" between individual performance and business results Recruitment & Selection Training & Development Performance Management Reward Management Career Management COMPETENCY FRAMEWORK
  • 3.
  • 4. Skill Job Attitude Knowledge Observable Behavior Job Performance Competency Definition of Competency
  • 5.
  • 6.
  • 7.
  • 8. Set of SKILLS Relates to the ability to do, Attribute Relates to qualitative aspects personal traits KNOWLEDGE Relates to information COMPETENCY Outstanding Performance of tasks or activities
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Types of Competency Managerial competency (soft competency) This type of competency relates to the ability to manage job and develop an interaction with other persons. For example : problem solving, leadership, communication, etc.   Functional competency (hard competency) This type of competency relates to the functional capacity of work. It mainly deals with the technical aspect of the job. For example : market research, financial analysis, electrical engineering, etc.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. Approach in Competency-based Interview S What was the S ituation in which you were involved? T What was the T ask you needed to accomplish? A What A ction(s) did you take? R What R esults did you achieve?
  • 36. Situation Can you explain the situation? Where and when did the situation happen? What events led up to it? Who was involved in the situation (work colleagues, supervisor, customers)? Approach in Competency-based Interview
  • 37. What tasks were you supposed to do at that time? What did you actually do at that time? How did you do it? What specific steps did you take? Who was involved? Tasks/Actions Approach in Competency-based Interview
  • 38. What was the outcome? Can you tell me the results of taking such action? What specific outcome was produced by your action? Results Approach in Competency-based Interview
  • 40. Career Planning Flow Career Planning System Career Path Design Analysis of Employees Future Plan Implementation of Development Program
  • 41. Defining Career Path Career Path is a series of positions that one must go through in order to achieve a certain position in the company. The ‘path’ is based on the position competency profile that an employee must have to be able to hold a certain position. What Is Career Path?
  • 42.
  • 43. CONCEPTUAL FRAMEWORK Employee Development Program Employee Career Needs Organization Career Needs Match? Special Assignment Mentoring Executive Development Program Job Enrichment On the Job Development Apprenticeship in Other Company Presentation Assignment Training/Workshop Desk Study Development Programs and Interventions
  • 45. Competency-based Training Framework Required competency level for certain position Competency Gap Competency Assessment Current competency level of the employee Training and Development Program
  • 47. Individual Performance elements has two main categories: 1. Performance Results : Hard or quantitative aspects of performance (result) 2. Competencies : It represents soft or qualitative aspects of performance (process) Individual Performance Element
  • 48.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54. Competency Score Results of Observation Through the Assessment Center Competency Assessment and Rating
  • 57.