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24th GBG Dhaka meetup
Latest in E-Commerce
Monday, March 31, 2014
Dhaka, Bangladesh
Event Sponsor:
&
present
Welcome from GBG Dhaka & BASIS (5 min)
Bikroy.com (10 min)
Martin Malmstrom, Head of Bikroy, & Eshita Sharmin, Marketing Manager
HungryNaki.com (10 min)
Tausif Ahmed, COO, HungryNaki
DirectFreshBD.com (10 min)
Mishal Karim & Sam Bretzfield, Founders, Direct Fresh BD
Payza Bangladesh (5 min)
Faria Samreen Nizam, Head of Sales & Marketing, Payza
Rocket Internet pt 1 – CarMudi.com.bd & LaMudi.com.bd (10 min)
David Zwagemaker, Managing Director, LaMudi & CarMudi Bangladesh
Rocket Internet pt 2 – FoodPanda.com.bd & Kaymu.com.bd (10 min)
Ambareen Reza, MD, Food Panda Bangladesh & Bertrand Desier, MD, Kaymu Bangladesh
TODAY’SAGENDA
AjkerDeal.com (10 min)
Debashis Phani, Head of Operations, Ajker Deal
ChalDal.com (10 min)
Waseem Alim & Zia Ashraf, Founders, Chal Dal
Message from Sponsor: Unifox (5 min)
Panel Discussion on E-commerce (15 min)
Moderated by Shameem Ahsan, President of BASIS & CEO of Akhoni.com
Refreshments & Networking
TODAY’SAGENDA
Source: “It’s time for e-trading”. The Daily Star, March 29, 2014.
http://www.thedailystar.net/its-time-for-e-trading-17736
Welcome Note
GBG Managers
Nash Islam
Salman Hossain
Shameem Ahsan
President, BASIS
GBG’s Objectives
Increase	
  adop%on	
  of	
  internet	
  technologies	
  
amongst	
  Bangladeshi	
  organiza3ons.	
  	
  
	
  
Plan	
  events	
  that	
  appeal	
  to	
  a	
  wide	
  variety	
  of	
  key	
  
audience	
  segments	
  –	
  e-­‐commerce,	
  marketers,	
  
students,	
  women,	
  mappers	
  &	
  more	
  
	
  
Build	
  a	
  community	
  that	
  gets	
  to	
  know	
  each	
  other	
  by	
  
hos3ng	
  atleast	
  1	
  live	
  event	
  per	
  month	
  
	
  
Our Team
GBG	
  Managers	
  
Advisor	
  
Google’s Objective with GBG
Build	
  a	
  non-­‐technical	
  community	
  run	
  by	
  local	
  volunteers	
  
to	
  share	
  knowledge	
  and	
  best	
  prac3ces	
  for	
  internet	
  
technologies.	
  	
  
	
  
The	
  GBG	
  is	
  an	
  experimental	
  ini3a3ve	
  started	
  in	
  2012,	
  and	
  
is	
  based	
  on	
  the	
  success	
  of	
  the	
  Google	
  Developer	
  Groups	
  	
  
worldwide,	
  where	
  developers	
  meet	
  to	
  discuss	
  building	
  
applica3ons	
  with	
  Google	
  products.	
  
	
  
See	
  detailed	
  informa3on	
  on	
  GBG	
  on	
  
Google’s	
  official	
  GBG	
  page	
  
GBGs Worldwide
150+	
  GBGs	
  
worldwide	
  
	
  
30+ GBGs in
South & Southeast Asia
Nearby GBGs include Pakistan, India, Sri Lanka,
Thailand, Indonesia, Malaysia, Cambodia,
Vietnam & Philippines
Our Events
See	
  pictures	
  and	
  presenta3ons	
  on	
  our	
  Blog,	
  Google+	
  &	
  Facebook	
  page.	
  	
  
We’ve organized 20+ successful events so far, reaching
more than 1000 local digital professionals, entrepreneurs &
changemakers. We are a community of technology thought
leaders
GBG Dhaka 2013 Events
•  Jan	
  6	
  –	
  E-­‐Commerce	
  Hour	
  &	
  Startup	
  Weekend	
  Mini	
  Bootcamp	
  
•  Feb	
  1	
  –	
  Building	
  Brands	
  with	
  Digital	
  
•  Feb	
  16	
  –	
  Educa3on	
  &	
  Collabora3on	
  Online	
  
•  Mar	
  29	
  –	
  Mapping	
  Bangladesh	
  
•  April	
  25	
  –	
  GBG	
  @	
  PMO	
  Innova3on	
  Adda	
  
•  May	
  10	
  –	
  Mapping	
  Experts	
  Meetup	
  
•  May	
  21	
  –	
  Empowering	
  Project	
  Management	
  with	
  Web	
  Tools	
  
•  June	
  1	
  –	
  Women	
  on	
  the	
  Web	
  Workshop	
  #1	
  
•  June	
  30	
  –	
  Student	
  Leaders	
  Workshop	
  
•  Sep	
  7	
  –	
  Mapping	
  Banani	
  #1	
  
•  Sep	
  8	
  –	
  Dhaka’s	
  Tech	
  Communi3es	
  
•  Sep	
  14	
  –	
  Mapping	
  Banani	
  #2	
  
•  Nov	
  3	
  –	
  How	
  to	
  Make	
  a	
  Good	
  Website	
  
GBG Dhaka 2014 Event Roadmap
•  Mar	
  22	
  –	
  Intro	
  to	
  Mapping	
  
•  Mar	
  26	
  –	
  Hangout	
  Training:	
  Adver3se	
  on	
  the	
  Web	
  
•  Mar	
  27	
  –	
  Search	
  Trends	
  product	
  training	
  
•  Mar	
  30	
  –	
  Search	
  Trends	
  product	
  training	
  
•  Mar	
  31	
  –	
  Latest	
  in	
  E-­‐Commerce	
  
•  Apr	
  12	
  –	
  gDay	
  Bangladesh	
  
•  AND	
  LOTS	
  MORE!	
  
Bikroy.com
Martin Malmstrom, Head of Bikroy
Eshita Sharmin, Marketing Manager
GBG Dhaka
March 31, 2014
Our goal is to create real
value for Bangladesh
“Our mission is to help people in
Bangladesh to make great deals,
by creating the by far largest and
most easy-to-use online
marketplace.”
RankinginBangladesh.Source:Alexa.com
Website Alexa ranking
Prothom-Alo 5
Banglanews24 6
BDnews24 9
Kalerkantho 13
Banglamail24 14
Bdjobs 15
Priyo 16
Bikroy.com 17
Techtunes 20
Poriborton 22
Natun barta 23
Mzamin.com 25
Hello-today 30
Risingbd 31
We are one of the most popular local websites
We asked what Bengali people first came to think of when
saying the word online – Facebook and Google dominates
1. Facebook 38%
2. Google 34%
3. Gmail 5%
4. Bikroy.com 4%
Top of mind awareness
Source: Sirius Marketing (2014)
Leaderboard (on search page)
Skyscraper (on search page)
Square (on detailed view)
Mobile leaderboard
(on mobile search page)
We just started to sell online banners
We just soſt-launched our first premium service with
fantastic result
•  Your ad will be highlighted in yellow
and be bumped up to the top every 6
hours for 7 days
•  Highlighted ads stand out, and
“newer” ads get more visitors = more
buyers for your product
•  50 transactions within the first 3 days
Thank you for your attention!
HungryNaki.com
Tausif Ahmed
COO, Hungry Naki
DirectFreshBD.com
Mishal Karim & Sam Bretzfield
Founders
Direct Fresh BD
WELCOME TO DIRECT FRESH
PREMIUM GROCERIES TO YOUR DOORSTEP
WWW.DIRECTFRESHBD.COM
ABOUT DIRECT FRESH
•  Launched in January 2014 as the first company of its kind in Bangladesh
•  Leading supplier of premium food to households and businesses in Dhaka
•  Leverages expertise in marketing, technology and superior customer service
•  Team has 50+ years combined experience in retail, tech, food, and logistics
DHAKA’S FOODIES LOVE DIRECT FRESH
“Already tried and approved! I like the delivery…so convenient…
And the variety of the products! Looking forward to the cheese
crottin petit berger tomorrow’”
-Stephanie
DIRECT FRESH ONLINE
•  Evolving	
  state-­‐of-­‐the-­‐art	
  world	
  class	
  website	
  -­‐	
  Made	
  in	
  Bangladesh!	
  
•  Digital	
  inventory,	
  warehouse,	
  delivery	
  rou3ng	
  and	
  CRM	
  soeware	
  
•  Superior	
  customer	
  service	
  and	
  response	
  
•  Orders	
   processed	
   and	
   delivered	
   by	
   COD	
   within	
   24	
   hours.	
   (Free	
  
Delivery!)	
  	
  
•  Current	
  household	
  delivery	
  service	
  to:	
  Gulshan,	
  Banani,	
  Baridhara	
  
•  Expanding	
  delivery	
  radius	
  and	
  launching	
  mobile	
  app	
  in	
  mid	
  Q2	
  	
  
•  Currently	
  supplying	
  a	
  unique	
  mix	
  of:	
  
•  Dry,	
  frozen,	
  and	
  chilled	
  imported	
  products	
  
•  Premium	
  local	
  food	
  and	
  beverages	
  
INFRASTRUCTURE
•  Direct	
  Fresh	
  has	
  two	
  warehouses:	
  	
  
•  Essen3al	
  Perishables	
  (Gabtoli)	
  
•  Imports	
  and	
  processing	
  (Airport)	
  
•  Direct	
  Fresh	
  has	
  more	
  then:	
  	
  
•  100	
  tons	
  of	
  refrigerated	
  and	
  frozen	
  storage	
  capacity	
  
•  10,000	
  sqe	
  of	
  dry	
  storage	
  
•  4,000	
  sqe	
  of	
  processing	
  and	
  packaging	
  space	
  
•  Hot	
  water	
  treatment	
  processing	
  for	
  fruits	
  and	
  vegetables	
  
•  Access	
  to	
  6	
  refrigerated	
  and	
  3	
  non-­‐refrigerated	
  vehicles	
  
ESSENTIAL PERISHABLES
A joint collaboration between DIRECT FRESH & FASAL
•  Great	
  selec3on	
  of	
  seasonal	
  and	
  locally	
  sourced	
  fruits,	
  vegetables,	
  and	
  fish.	
  
•  Guaranteed	
  Formalin,	
  Carbide,	
  and	
  Chemical	
  Free	
  -­‐	
  Safe	
  to	
  Eat	
  for	
  children	
  and	
  
adults.	
  
•  Transported	
   directly	
   from	
   partner	
   farms	
   and	
  
fisherman	
  to	
  maintain	
  quality.	
  
•  Fewer	
   middlemen	
   means	
   compe33ve	
   pricing	
   and	
  
higher	
  margins	
  for	
  farmers.	
  
ESSENTIAL PERISHABLES
WAREHOUSE
ESSENTIAL	
   PERISHABLES	
   operates	
   a	
   facility	
   capable	
   of	
  
handling	
   hundreds	
   of	
   tons	
   of	
   produce	
   everyday	
   using	
  
interna3onal	
  best	
  prac3ces.	
  We	
  maintain	
  a	
  “cold-­‐chain”	
  
that	
   leverages	
   refrigerated	
   trucks	
   and	
   chiller	
   rooms	
   to	
  
protect	
  and	
  preserve	
  food	
  from	
  the	
  farm	
  to	
  customer.	
  
	
  
The	
   ESSENTIAL	
   PERISHABLES	
   warehouse	
   includes	
  
thousands	
   of	
   square	
   feet	
   of	
   processing,	
   packaging,	
   as	
  
well	
   as	
   a	
   hot	
   water	
   treatment	
   plant	
   which	
   helps	
   to	
  
naturally	
  and	
  safely	
  ripen	
  and	
  preserve	
  fruits.	
  
ESSENTIAL	
  PERISHABLES	
  staffs	
  receiving	
  and	
  
weighing	
  produce	
  
Washing	
  and	
  processing	
  of	
  
vegetables	
  
Team	
  mee3ng	
  to	
  discuss	
  how	
  to	
  bener	
  serve	
  
our	
  customers	
  
Over	
  60	
  tons	
  of	
  chiller	
  space	
  to	
  store	
  vegetables	
  
and	
  fruits	
  
GROCERIES FROM UNITED
KINGDOM
•  Leading brands from around the world.
•  Superior logistics and cold chain technology.
•  No damaged or expired products.
•  Same supplier as used by Tesco and Sainsbury’s.
DIRECT FRESH PREMIUM
•  Fresh	
  meat,	
  fish,	
  cheese,	
  produce,	
  and	
  more.	
  
•  	
  Shipped	
  weekly	
  from	
  Paris,	
  France	
  
•  	
  Custom	
  orders	
  and	
  concierge	
  service	
  available.	
  
THANK YOU
Payza Bangladesh
Faria Samreen Nizam
Head of Sales & Marketing
Payza Bangladesh
The E-commerce Solution
38
Global Presence
Payza localized banking country
Payza supported country
United States Dollars
Canadian Dollars
Bulgarian Lev
Czech Koruna
Danish Krone
Euro
Hungarian Forint
Lithuanian Litas
Norwegian Krone
Polish Zloty
Pounds Sterling
Romanian Lei
Slovakian Koruna
Swedish Krona
Swiss Francs
South African Rand
Hong Kong Dollars
Malaysian Ringgits
Singapore Dollars
Australian Dollars
New Zealand Dollars
22 Currencies in 197 Countries
2012	
  
The Bangladesh Chapter
39
The Launch :
March December
Facilitating Bangladeshi E-commerce
40
2 Years of
local
Experience
Facilitate
E-Commerce
Local
+
Aims to
through the Bangladesh
E-wallet System
What it means for Bangladesh
The	
  Bangladesh	
  E-­‐wallet	
  System	
  will	
  be	
  specializing	
  in	
  
the	
  following	
  service	
  areas:	
  
E-­‐Commerce	
  Processing	
  
RemiKances	
  
Corporate	
  Disbursements	
  
U%lity	
  Bill	
  Payment	
  
Peer-­‐to-­‐Peer	
  Transfer	
  
41
The experience further includes
42
	
  Paying	
  online	
  with	
  Real	
  Time	
  Processing	
  
Multiple Top Up
Increased
Flexibility
Dispute
Resolution
	
  Protected	
  &	
  Secured	
  Personal	
  Informa3on	
  
that	
  is	
  never	
  shared	
  
	
  	
  Merchants	
  can	
  accept	
  payments	
  via	
  Payza	
  
and	
  take	
  advantage	
  of	
  large	
  user	
  base	
  
	
  Interna3onal	
  customers	
  can	
  remit	
  directly	
  
to	
  another	
  e-­‐wallet	
  it	
  BDT	
  free	
  of	
  cost	
  
	
  Access	
  High	
  Quality	
  Value	
  Added	
  Services	
  
Payza.com
43
Intrigued?
Feel free to connect!
Rocket Internet pt 1
LaMudi.com.bd
CarMudi.com.bd
David Zwagemaker
Managing Director
LaMudi & CarMudi Bangladesh
Alexander Keil
Co-Founder
LaMudi Global
Jakob Gillmann
Global Venture Developer
CarMudi Bangladesh
174	
  	
  
Ventures	
  
15	
  Years	
  
Track	
  record	
  
>22,000	
  
Employees	
  
40	
  	
  
Countries	
  
Rocket	
  Internet	
  is	
  the	
  world’s	
  largest	
  internet	
  incubator,	
  boos3ng	
  
various	
  businesses	
  with	
  a	
  global	
  presence	
  
In	
  Bangladesh,	
  Rocket	
  is	
  building	
  four	
  ventures	
  using	
  an	
  
interna3onal	
  management	
  team	
  
Introducing	
  the	
  #1	
  Global	
  Real	
  Estate	
  Platform	
  
LAMUDI	
  REAL	
  ESTATE	
  SEEKERS	
  
COMPANIES	
  
PRIVATE	
  INDIVIDUALS	
   OWNERS	
  
AGENTS	
  &	
  DEVELOPERS	
  
REAL	
  ESTATE	
  OFFERERS	
  
	
  1	
  
Lamudi	
  is	
  a	
  website	
  that	
  brings	
  together	
  people	
  that	
  seek	
  and	
  
offer	
  real	
  estate	
  
Lamudi	
  dis3nguishes	
  itself	
  from	
  other	
  real	
  estate	
  marketplaces	
  by	
  
offering	
  ease-­‐of-­‐use	
  and	
  focusing	
  on	
  quality	
  and	
  trust	
  
4
1
2
3
4
5 1
2
3
4
5
All	
  lis3ngs	
  have	
  high-­‐quality	
  pictures,	
  
floor	
  plans	
  or	
  even	
  videos	
  
Detailed	
  descrip3on	
  with	
  addi3onal	
  
info	
  about	
  the	
  lis3ng	
  and	
  the	
  area	
  
Informa3on	
  on	
  20+	
  criteria,	
  allowing	
  
customers	
  to	
  filter	
  easily	
  to	
  their	
  needs	
  
People	
  can	
  search	
  for	
  specific	
  loca3ons	
  
through	
  Google	
  Maps	
  integra3on	
  
Lamudi	
  only	
  adver3ses	
  lis3ngs	
  from	
  
cer3fied	
  and	
  verified	
  sellers	
  
Moreover,	
  Rocket’s	
  interna3onal	
  exper3se	
  gives	
  Lamudi	
  various	
  
compe33ve	
  advantages	
  
	
  
• State-­‐of-­‐the	
  art,	
  highly	
  
user-­‐friendly	
  website	
  
	
  
• Dedicated	
  mobile	
  website	
  
and	
  iOS/Android	
  apps	
  
to	
  be	
  launched	
  soon	
  
	
  
Product	
  quality	
  1
• Intricate	
  data	
  on	
  real	
  	
  
estate	
  markets	
  in	
  other	
  
emerging	
  economies	
  
	
  
• Weekly	
  knowledge	
  sharing	
  on	
  various	
  
topics	
  by	
  20+	
  countries	
  	
  
Interna%onal	
  reach	
  2
• World-­‐class	
  SEO-­‐team	
  	
  in	
  	
  
Berlin-­‐based	
  HQ	
  
	
  
• Unmatched	
  database	
  and	
  	
  
analy3cs	
  to	
  op3mize	
  Google	
  
search	
  rankings	
  
	
  
SEO	
  	
  3
• Central	
  team	
  includes	
  key	
  	
  
former	
  employees	
  from	
  	
  
Zillow,	
  Immoscout,	
  etc.	
  
	
  
• Local	
  opera3ons	
  are	
  carried	
  out	
  by	
  top	
  
graduates	
  from	
  NSU,	
  IBA,	
  BRAC,	
  etc.	
  
Team	
  4
powered by:
The #1 marketplace for vehicles in Bangladesh
CARMUDI	
  generates	
  high	
  quality	
  leads	
  for	
  businesses	
  and	
  enables	
  vehicle	
  buyers	
  to	
  choose	
  from	
  thousands	
  of	
  
different	
  op3ons	
  online.	
  We	
  open	
  a	
  new	
  market	
  segment	
  for	
  businesses	
  and	
  help	
  vehicle	
  seekers	
  to	
  make	
  the	
  
smartest	
  decision	
  
CARMUDI	
  is	
  the	
  #1	
  online	
  platorm	
  to	
  buy	
  and	
  sell	
  vehicles	
  in	
  Bangladesh	
  
53	
  STRICTLY	
  CONFIDENTIAL	
   53	
  
CAR	
  SEEKERS	
  
COMPANIES	
  
§  ADVANCED	
  CAR	
  CLASSIFIEDS	
  ONLINE	
  
MARKETPLACE	
  
	
  
§  ADVANCED	
  ADAPTATION	
  OF	
  SUCCESSFUL	
  CAR	
  
CLASSIFIEDS	
  ONLINE	
  MARKETPLACES	
  
AUTOSCOUT24	
  (GERMANY)	
  &	
  AUTOTRADER	
  
(UK)	
  
	
  
§  FOUNDATION	
  AND	
  PROJECT	
  KICK	
  OFF	
  IN	
  Q4	
  
2013	
  IN	
  BANGLADESH	
  
§  INDEPENDENTLY	
  MANAGED	
  BY	
  A	
  DEDICATED	
  
TOP	
  FOUNDING	
  TEAM	
  OF	
  	
  LOCAL	
  
PROFESSIONALS,	
  SUPPORTED	
  BY	
  EXPERTS	
  
FROM	
  ROCKET	
  INTERNET	
  
§  OFFICES	
  IN	
  DHAKA	
  AND	
  CHITTAGONG,	
  MORE	
  
CITIES	
  IN	
  PROGRESS	
  
§  GLOBAL	
  NETWORK	
  OF	
  CARMUDI-­‐OPERATIONS	
  
IN	
  10+	
  COUNTRIES	
  (PAKISTAN,	
  VIETNAM,	
  
INDONESIA	
  ETC.)	
  
CARMUDI	
  
CAR	
  OFFERERS	
  
PRIVATE	
  INDIVIDUALS	
   INDIVIDUAL	
  CAR	
  OWNERS	
  
CAR	
  DEALERS	
  
Due	
  to	
  an	
  interna3onal	
  team	
  and	
  network,	
  CARMUDI	
  shows	
  enormous	
  growth.	
  With	
  our	
  premium	
  services	
  we	
  
sa3sfy	
  hundreds	
  of	
  business	
  owners	
  and	
  thousands	
  of	
  car	
  seekers	
  every	
  day!	
  
CARMUDI	
  is	
  the	
  online	
  marketplace	
  specializing	
  only	
  in	
  cars	
  
54	
  
STRICTLY	
  CONFIDENTIAL	
  
Top car brands available on Carmudi Top showrooms listing on Carmudi
Strong brand-building at the heart of Bangladesh´s
vehicles industry through shop co-branding
Partnerships already in place
Rocket Internet pt 2
FoodPanda.com.bd &
Kaymu.com.bd
Ambareen Reza
Managing Director
FoodPanda Bangladesh
Bertrand Desies
Managing Director
Kaymu Bangladesh
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
LARGEST	
  GENERAL	
  
MERCHANDISE	
  ECOMMERCE	
  
PLAYER	
  IN	
  ASIA	
  –	
  LAUNCHED	
  
MARKETPLACE	
  
RAISED	
  100M	
  IN	
  FUNDING	
  
AQUIRED	
  BY	
  EBAY	
  FOR	
  $50M	
  
AFTER	
  FIRST	
  6	
  MONTHS	
  –	
  A	
  
TREMENDOUS	
  SUCCESS	
  STORY	
  
WHICH	
  IS	
  BEING	
  REPLICATED	
  
WORLDWIDE.	
  
BIGGEST	
  ONLINE	
  FASHION	
  
STORE	
  IN	
  ASIA	
  –	
  LAUNCHED	
  
MARKETPLACE	
  
RAISED	
  100M	
  IN	
  FUNDING	
  
LARGEST	
  GROWING	
  
ECOMMERCE	
  PLAYER	
  IN	
  AFRICA	
  
–	
  LAUNCHED	
  MARKETPLACE	
  
RAISED	
  $35M	
  IN	
  FUNDING	
  
FASTEST	
  GROWING	
  
ECOMMERCE	
  PLAYER	
  IN	
  INDIA	
  –	
  
LAUNCHED	
  MARKETPLACE	
  
RAISED	
  $50M	
  IN	
  FUNDING	
  
KAYMU BENEFITS FROM ROCKET INTERNET’S GLOBAL
KNOWLEDGE OF THE MARKETPLACE MODEL	
  
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
The
Buying
Process
2	
  3	
  
CS
INFORMS
SELLER
THE KAYMU MODEL: HOW IT WORKS
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
KAYMU NOW: 22 VENTURES AND COUNTING !
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
§  REDUCED COST ASSOCIATED WITH
MERCHANDISING, CUSTOMER CARE, AND
INVENTORY MANAGEMENT
§  UNPARALLELED REACH TO CONSUMERS AT
REDUCED COST
§  BETTER UNDERSTANDING OF CONSUMER
BEHAVIOR
§  IDENTIFICATION OF CONSUMER’S PROBLEMS
§  NO COST HIGHLY EFFECTIVE BRAND
INTRODUCTION
§  ENORMOUS OPPORTUNITIES FOR DATA MINING
§  STRATEGIC MARKETING FOR BRAND VALUE
CREATION
	
  
ADVANTAGES OF SELLING ON KAYMU.COM.BD
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
AT KAYMU.COM.BD OUR FOCUS IS VERY CLEAR: WE
TAKE A CUSTOMER-CENTRIC APPROACH TO SERVICE
PRICE
COMPARISON
ASSORTMENT
CONVENIENCE
SERVICE
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
REASONS TO LIST YOUR PRODUCTS
ON KAYMU.COM.BD
WE FOCUS ON CUSTOMER SERVICE
WE TAKE CARE OF ALL THE LISTINGS
WE MANAGE THE CAMPAIGNS
WE PROVIDE LOGISTICAL SUPPORT
©	
  2013	
  ECART	
  Services	
  Pakistan	
  (PVT.)	
  Limited.	
  All	
  rights	
  reserved.	
  Material	
  may	
  not	
  be	
  published	
  or	
  reproduced	
  in	
  any	
  form	
  
without	
  prior	
  wrinen	
  permission.	
  
63	
  
ADVANCED SMART
FILTER SYSTEM
QUICK & EASY
LISTING PROCESS
SOCIAL NETWORK
INTEGRATION
OPTIMIZED
MOBILE VERSION
FOR BETTER
CUSTOMER
SATISFACTION
KAYMU’S USER FRIENDLY INTERFACE MAKES THE ENTIRE
SHOPPING EXPERIENCE EASY AND CONVENIENT
	
  
64
	
  
	
  
Online food delivery market place foodpanda is the fastest expanding
Rocket Internet venture
65
WHAT	
  IS	
  FOODPANDA?	
  
BENEFITS	
  FOR	
  BOTH	
  RESTAURANTS	
  AND	
  CUSTOMERS	
  
WE	
  BRING	
  TO	
  OUR	
  CUSTOMERS	
  	
  THE	
  CONVENIENCE	
  OF	
  GETTING	
  FOOD	
  DELIVERED	
  
WHILE	
  GIVING	
  THE	
  RESTAURANTS	
  AN	
  ONLINE	
  PRESENCE	
  AND	
  BRINGING	
  THEM	
  	
  
NEW	
  CUSTOMERS	
  AND	
  REVENUE	
  !!	
  
OVER 22,000 RESTAURANTS
IN 41 MARKETS
OVER 3 MILLION ORDERS
PROCESSED TILL DATE
CUSTOMERS CAN ORDER
VIA ONLINE, PHONE OR APP
(Ios/ Android)
WHO	
  WORKS	
  WITH	
  US?	
  
BOTH	
  INTERNATIONAL	
  PLAYERS	
  AND	
  LOCAL	
  STARS	
  TRUST	
  US	
  
66
INTERNATIONAL BRANDS LOCAL STARS (EXEMPLARY)
HOW	
  TO	
  ORDER?	
  
ORDERING	
  FOOD	
  ONLINE	
  –	
  CUSTOMER	
  JOURNEY	
  
	
  
67
68
When the food ordered isn’t from Foodpanda !!
TO	
  CONCLUDE	
  
69
JOHN	
  SALESMAN	
  
John.salesman@foodpanda.com	
  
+66	
  12	
  345	
  6789	
  
THANK	
  YOU	
  FOR	
  YOUR	
  
TIME!
Rokomari.com
Mahmudul Hasan Sohag
Chairman
Onnorokom Group
Bangladeshi Largest Online Bookstore
Our Services
Cash on Delivery
Only 30 Tk. shipping cost
for any amount of books
Site Statistics:
—  Book Titles: 80 thousands (Both local &
foreign)
—  Book Category: 50
—  Authors: 15 thousands
—  Publishers: 1100
—  Registered Customers: More than 60
thousands
Rokomari.com in 2013
•  We successfully delivered 48,000 orders to
our customers in 2013
•  In number of books, we provided more than
1.7 Lakh books to our customers.
•  Growth rate was slightly above 100% in
comparison with 2012
•  2014 even seems more potential
Team & Members (Many new faces)
◦  We have 9 different teams with 53 full time members
–  Technical Development Team (3)
–  Graphic Design Team (2)
–  Merchant Management Team (4)
–  Data Management Team (5)
–  Supply Chain Management Team (18)
–  Customer Management Team (7)
–  Branding , Marketing & Sales Team (6)
–  Events & PR Team (5)
–  Accounts & HRM (3)
◦  10-30 other members work as part time or contact basis
Site Features (New)
—  External (for users):
◦  Text and Foreign Books
◦  Improvement of Searching Option
◦  Card Payment
◦  Abroad Shipping Started (USA, UK, Canada, Australia, Finland,
UAE, India etc.)
◦  Emergency Delivery introduced
◦  Call center (16297)
◦  Look Inside (ongoing)
◦  Recommendation (ongoing)
◦  Writer Page (ongoing)
Site Features(New) [continued…]
—  Internal
◦  Automated catalogue management system
◦  Dashboard for supervisors
◦  Inventory & accounts management system
◦  Publisher panel and writer panel
◦  Automation in supply chain management system
◦  More delivery channels and payment option added
◦  No paper policy for customer care
◦  Automated Stock Suggestion (ongoing)
◦  Automated weight measurement (ongoing)
Ø  40,000 Entry of new Books
Ø  Categorized books to make the website more user
friendly and navigable
Ø  Started working on “Report Incorrect Information”
Ø  Add ISBN Number of books
Ø  Come under agreement with some importers to get
foreign books more easily within short time.
Ø  Give access to publisher panel so that they can manage
update of their own books .
Ø  Take steps to reach students within favorable price of
medical engineering university and school college
books.
Ø  Start working with new product line.
•  Core campaign in official Facebook page with almost 5 Lacks
of people
•  More than 50% books published in Boi Mela mentioned our
name inside
•  More than 100 advertisements in famous newspapers and
magazines
•  Online advertisement through G&R, Google, Techtunes,
Prothom Alo and popular websites
•  Event with famous artist, band, TV stars
•  Collaboration with news media, FM Radio etc.
Some Branding Issues ( Past 1
year)
•  Event with best writers of Bangladesh
•  Arrange many program including Quiz, Book Review, Writing
Contest through the year
•  Sponsored in more than 100 events in School, College and
Universities
•  Including Prothom Alo, Kaler Kantha, Ittefaq, Jugantor many
other famous daily newspaper published more than 20 features
regarding Rokomari.com
•  Top ranked online news portal including banglanews24.com,
bdnews24.com, bamglamail24.com and others published more
than 800 articles/features on Rokomari.com
Some Branding Issues ( Past 1 year)
[continued…]
Our upcoming plans
—  Product:
◦  eBook (already published in beta version)
◦  Science Experiment Kits
◦  Cycle Accessories
◦  Stationeries
—  For Better Bangladesh
◦  “Boi Moner Poridhi Baray”campaign
◦  Reading Habit: Reading in Bus , Unlimited book for free
◦  Rokomari Cricket Team
◦  Collaboration: Sponsored Shipping
Thanks for
staying with us…
AjkerDeal.com
Debashis Phani
Head of Operations
Ajker Deal
ChalDal.com
Waseem Alim & Zia Ashraf
Founders
ChalDal.com
What  do  we  do?
Why  start  with  groceries?
•  Because	
  we	
  are	
  dumb.	
  No	
  Seriously.	
  
•  It	
  has	
  failed	
  almost	
  everywhere.	
  Most	
  successful	
  in	
  UK,	
  but	
  s3ll	
  not	
  
profitable.	
  
•  8000	
  SKUs.	
  Deal	
  with	
  temperature,	
  expiry	
  dates	
  etc.	
  
	
  
•  Things	
  going	
  for	
  us	
  
•  Popula3on	
  Density	
  =	
  faster	
  deliveries	
  =	
  cheaper	
  per	
  order	
  
•  Low	
  labor	
  cost	
  =	
  cheaper	
  deliveries,	
  low	
  burn	
  
•  $5.5	
  billion	
  grocery	
  market	
  in	
  Dhaka	
  
•  $200+	
  million	
  spent	
  on	
  Flipkart	
  =>	
  revenue	
  $10	
  million/
month	
  
•  $10	
  million	
  spent	
  of	
  Bigbasket	
  =>	
  revenue	
  $2	
  million/month	
  
What’s  important  in  our  business?
•  Quality.	
  Quality.	
  Quality.	
  
•  Time.	
  Can	
  we	
  deliver	
  before	
  11	
  am	
  in	
  the	
  morning.	
  
•  Ease	
  of	
  using	
  the	
  site???	
  
•  Price?	
  Not	
  really,	
  but	
  people	
  like	
  to	
  complain.	
  
How  are  we  doing?
•  Well	
  sales	
  are	
  increasing…	
  
•  Complexity	
  follows	
  power	
  
law	
  
•  Deploy	
  back-­‐end	
  soeware!	
  
•  Training,	
  re-­‐training,	
  training	
  
•  Are	
  we	
  just	
  a	
  logis3cs	
  
company??	
  
0	
  
100,000	
  
200,000	
  
300,000	
  
400,000	
  
500,000	
  
600,000	
  
700,000	
  
800,000	
  
Jul	
   Aug	
   Sept	
   Oct	
   Nov	
   Dec	
   Jan	
   Feb	
   Mar*	
  
Total	
  Sales	
  (Tk.)	
  
Unanswered  Ques;ons
•  How	
  long	
  do	
  we	
  need	
  to	
  be	
  in	
  the	
  trench?	
  
•  10	
  Years?	
  5	
  Years?	
  
•  How	
  far	
  can	
  we	
  stretch	
  the	
  margins?	
  
•  When	
  can	
  we	
  grow	
  outside	
  Dhaka?	
  
•  How	
  do	
  we	
  fund	
  it?	
  
•  15%	
  cost	
  of	
  capital	
  
•  Land	
  prices	
  are	
  crazy	
  
•  How	
  do	
  we	
  handle	
  order	
  spikes?	
  
	
  
What  we  need  to  think  about?
•  How	
  far	
  can	
  we	
  stretch	
  the	
  copy/paste	
  model?	
  
What	
  really	
  is	
  our	
  “crea3ve”	
  contribu3on?	
  
•  What	
  do	
  we	
  do	
  for/with	
  payments?	
  
	
  
•  Where	
  does	
  the	
  Govt.	
  fit	
  in	
  all	
  this?	
  Who	
  designs	
  
the	
  laws?	
  
•  Save	
  the	
  consumers	
  vs.	
  grow	
  the	
  tech	
  industry	
  
•  Poor	
  country	
  vs.	
  the	
  next	
  silicon	
  valley	
  
Message from Sponsor
Shourav Islam
CEO, Unifox Group
Panel Discussion on
E-Commerce
Shameem Ahsan
President, BASIS
THANK YOU !!
Please follow us on Google+ & Facebook to
keep up to date on our latest activities

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Latest in E-Commerce Meetup

  • 1. 24th GBG Dhaka meetup Latest in E-Commerce Monday, March 31, 2014 Dhaka, Bangladesh Event Sponsor: & present
  • 2. Welcome from GBG Dhaka & BASIS (5 min) Bikroy.com (10 min) Martin Malmstrom, Head of Bikroy, & Eshita Sharmin, Marketing Manager HungryNaki.com (10 min) Tausif Ahmed, COO, HungryNaki DirectFreshBD.com (10 min) Mishal Karim & Sam Bretzfield, Founders, Direct Fresh BD Payza Bangladesh (5 min) Faria Samreen Nizam, Head of Sales & Marketing, Payza Rocket Internet pt 1 – CarMudi.com.bd & LaMudi.com.bd (10 min) David Zwagemaker, Managing Director, LaMudi & CarMudi Bangladesh Rocket Internet pt 2 – FoodPanda.com.bd & Kaymu.com.bd (10 min) Ambareen Reza, MD, Food Panda Bangladesh & Bertrand Desier, MD, Kaymu Bangladesh TODAY’SAGENDA
  • 3. AjkerDeal.com (10 min) Debashis Phani, Head of Operations, Ajker Deal ChalDal.com (10 min) Waseem Alim & Zia Ashraf, Founders, Chal Dal Message from Sponsor: Unifox (5 min) Panel Discussion on E-commerce (15 min) Moderated by Shameem Ahsan, President of BASIS & CEO of Akhoni.com Refreshments & Networking TODAY’SAGENDA
  • 4. Source: “It’s time for e-trading”. The Daily Star, March 29, 2014. http://www.thedailystar.net/its-time-for-e-trading-17736
  • 5. Welcome Note GBG Managers Nash Islam Salman Hossain Shameem Ahsan President, BASIS
  • 6. GBG’s Objectives Increase  adop%on  of  internet  technologies   amongst  Bangladeshi  organiza3ons.       Plan  events  that  appeal  to  a  wide  variety  of  key   audience  segments  –  e-­‐commerce,  marketers,   students,  women,  mappers  &  more     Build  a  community  that  gets  to  know  each  other  by   hos3ng  atleast  1  live  event  per  month    
  • 7. Our Team GBG  Managers   Advisor  
  • 8. Google’s Objective with GBG Build  a  non-­‐technical  community  run  by  local  volunteers   to  share  knowledge  and  best  prac3ces  for  internet   technologies.       The  GBG  is  an  experimental  ini3a3ve  started  in  2012,  and   is  based  on  the  success  of  the  Google  Developer  Groups     worldwide,  where  developers  meet  to  discuss  building   applica3ons  with  Google  products.     See  detailed  informa3on  on  GBG  on   Google’s  official  GBG  page  
  • 9. GBGs Worldwide 150+  GBGs   worldwide     30+ GBGs in South & Southeast Asia Nearby GBGs include Pakistan, India, Sri Lanka, Thailand, Indonesia, Malaysia, Cambodia, Vietnam & Philippines
  • 10. Our Events See  pictures  and  presenta3ons  on  our  Blog,  Google+  &  Facebook  page.     We’ve organized 20+ successful events so far, reaching more than 1000 local digital professionals, entrepreneurs & changemakers. We are a community of technology thought leaders
  • 11. GBG Dhaka 2013 Events •  Jan  6  –  E-­‐Commerce  Hour  &  Startup  Weekend  Mini  Bootcamp   •  Feb  1  –  Building  Brands  with  Digital   •  Feb  16  –  Educa3on  &  Collabora3on  Online   •  Mar  29  –  Mapping  Bangladesh   •  April  25  –  GBG  @  PMO  Innova3on  Adda   •  May  10  –  Mapping  Experts  Meetup   •  May  21  –  Empowering  Project  Management  with  Web  Tools   •  June  1  –  Women  on  the  Web  Workshop  #1   •  June  30  –  Student  Leaders  Workshop   •  Sep  7  –  Mapping  Banani  #1   •  Sep  8  –  Dhaka’s  Tech  Communi3es   •  Sep  14  –  Mapping  Banani  #2   •  Nov  3  –  How  to  Make  a  Good  Website  
  • 12. GBG Dhaka 2014 Event Roadmap •  Mar  22  –  Intro  to  Mapping   •  Mar  26  –  Hangout  Training:  Adver3se  on  the  Web   •  Mar  27  –  Search  Trends  product  training   •  Mar  30  –  Search  Trends  product  training   •  Mar  31  –  Latest  in  E-­‐Commerce   •  Apr  12  –  gDay  Bangladesh   •  AND  LOTS  MORE!  
  • 13. Bikroy.com Martin Malmstrom, Head of Bikroy Eshita Sharmin, Marketing Manager
  • 15. Our goal is to create real value for Bangladesh “Our mission is to help people in Bangladesh to make great deals, by creating the by far largest and most easy-to-use online marketplace.”
  • 16. RankinginBangladesh.Source:Alexa.com Website Alexa ranking Prothom-Alo 5 Banglanews24 6 BDnews24 9 Kalerkantho 13 Banglamail24 14 Bdjobs 15 Priyo 16 Bikroy.com 17 Techtunes 20 Poriborton 22 Natun barta 23 Mzamin.com 25 Hello-today 30 Risingbd 31 We are one of the most popular local websites
  • 17. We asked what Bengali people first came to think of when saying the word online – Facebook and Google dominates 1. Facebook 38% 2. Google 34% 3. Gmail 5% 4. Bikroy.com 4% Top of mind awareness Source: Sirius Marketing (2014)
  • 18. Leaderboard (on search page) Skyscraper (on search page) Square (on detailed view) Mobile leaderboard (on mobile search page) We just started to sell online banners
  • 19. We just soſt-launched our first premium service with fantastic result •  Your ad will be highlighted in yellow and be bumped up to the top every 6 hours for 7 days •  Highlighted ads stand out, and “newer” ads get more visitors = more buyers for your product •  50 transactions within the first 3 days
  • 20. Thank you for your attention!
  • 22.
  • 23. DirectFreshBD.com Mishal Karim & Sam Bretzfield Founders Direct Fresh BD
  • 24. WELCOME TO DIRECT FRESH PREMIUM GROCERIES TO YOUR DOORSTEP WWW.DIRECTFRESHBD.COM
  • 25. ABOUT DIRECT FRESH •  Launched in January 2014 as the first company of its kind in Bangladesh •  Leading supplier of premium food to households and businesses in Dhaka •  Leverages expertise in marketing, technology and superior customer service •  Team has 50+ years combined experience in retail, tech, food, and logistics DHAKA’S FOODIES LOVE DIRECT FRESH “Already tried and approved! I like the delivery…so convenient… And the variety of the products! Looking forward to the cheese crottin petit berger tomorrow’” -Stephanie
  • 26. DIRECT FRESH ONLINE •  Evolving  state-­‐of-­‐the-­‐art  world  class  website  -­‐  Made  in  Bangladesh!   •  Digital  inventory,  warehouse,  delivery  rou3ng  and  CRM  soeware   •  Superior  customer  service  and  response   •  Orders   processed   and   delivered   by   COD   within   24   hours.   (Free   Delivery!)     •  Current  household  delivery  service  to:  Gulshan,  Banani,  Baridhara   •  Expanding  delivery  radius  and  launching  mobile  app  in  mid  Q2     •  Currently  supplying  a  unique  mix  of:   •  Dry,  frozen,  and  chilled  imported  products   •  Premium  local  food  and  beverages  
  • 27.
  • 28. INFRASTRUCTURE •  Direct  Fresh  has  two  warehouses:     •  Essen3al  Perishables  (Gabtoli)   •  Imports  and  processing  (Airport)   •  Direct  Fresh  has  more  then:     •  100  tons  of  refrigerated  and  frozen  storage  capacity   •  10,000  sqe  of  dry  storage   •  4,000  sqe  of  processing  and  packaging  space   •  Hot  water  treatment  processing  for  fruits  and  vegetables   •  Access  to  6  refrigerated  and  3  non-­‐refrigerated  vehicles  
  • 29. ESSENTIAL PERISHABLES A joint collaboration between DIRECT FRESH & FASAL •  Great  selec3on  of  seasonal  and  locally  sourced  fruits,  vegetables,  and  fish.   •  Guaranteed  Formalin,  Carbide,  and  Chemical  Free  -­‐  Safe  to  Eat  for  children  and   adults.   •  Transported   directly   from   partner   farms   and   fisherman  to  maintain  quality.   •  Fewer   middlemen   means   compe33ve   pricing   and   higher  margins  for  farmers.  
  • 30. ESSENTIAL PERISHABLES WAREHOUSE ESSENTIAL   PERISHABLES   operates   a   facility   capable   of   handling   hundreds   of   tons   of   produce   everyday   using   interna3onal  best  prac3ces.  We  maintain  a  “cold-­‐chain”   that   leverages   refrigerated   trucks   and   chiller   rooms   to   protect  and  preserve  food  from  the  farm  to  customer.     The   ESSENTIAL   PERISHABLES   warehouse   includes   thousands   of   square   feet   of   processing,   packaging,   as   well   as   a   hot   water   treatment   plant   which   helps   to   naturally  and  safely  ripen  and  preserve  fruits.  
  • 31. ESSENTIAL  PERISHABLES  staffs  receiving  and   weighing  produce   Washing  and  processing  of   vegetables   Team  mee3ng  to  discuss  how  to  bener  serve   our  customers   Over  60  tons  of  chiller  space  to  store  vegetables   and  fruits  
  • 32. GROCERIES FROM UNITED KINGDOM •  Leading brands from around the world. •  Superior logistics and cold chain technology. •  No damaged or expired products. •  Same supplier as used by Tesco and Sainsbury’s.
  • 33. DIRECT FRESH PREMIUM •  Fresh  meat,  fish,  cheese,  produce,  and  more.   •   Shipped  weekly  from  Paris,  France   •   Custom  orders  and  concierge  service  available.  
  • 34.
  • 36. Payza Bangladesh Faria Samreen Nizam Head of Sales & Marketing Payza Bangladesh
  • 38. 38 Global Presence Payza localized banking country Payza supported country United States Dollars Canadian Dollars Bulgarian Lev Czech Koruna Danish Krone Euro Hungarian Forint Lithuanian Litas Norwegian Krone Polish Zloty Pounds Sterling Romanian Lei Slovakian Koruna Swedish Krona Swiss Francs South African Rand Hong Kong Dollars Malaysian Ringgits Singapore Dollars Australian Dollars New Zealand Dollars 22 Currencies in 197 Countries
  • 39. 2012   The Bangladesh Chapter 39 The Launch : March December
  • 40. Facilitating Bangladeshi E-commerce 40 2 Years of local Experience Facilitate E-Commerce Local + Aims to through the Bangladesh E-wallet System
  • 41. What it means for Bangladesh The  Bangladesh  E-­‐wallet  System  will  be  specializing  in   the  following  service  areas:   E-­‐Commerce  Processing   RemiKances   Corporate  Disbursements   U%lity  Bill  Payment   Peer-­‐to-­‐Peer  Transfer   41
  • 42. The experience further includes 42  Paying  online  with  Real  Time  Processing   Multiple Top Up Increased Flexibility Dispute Resolution  Protected  &  Secured  Personal  Informa3on   that  is  never  shared      Merchants  can  accept  payments  via  Payza   and  take  advantage  of  large  user  base    Interna3onal  customers  can  remit  directly   to  another  e-­‐wallet  it  BDT  free  of  cost    Access  High  Quality  Value  Added  Services  
  • 44. Rocket Internet pt 1 LaMudi.com.bd CarMudi.com.bd David Zwagemaker Managing Director LaMudi & CarMudi Bangladesh Alexander Keil Co-Founder LaMudi Global Jakob Gillmann Global Venture Developer CarMudi Bangladesh
  • 45.
  • 46. 174     Ventures   15  Years   Track  record   >22,000   Employees   40     Countries   Rocket  Internet  is  the  world’s  largest  internet  incubator,  boos3ng   various  businesses  with  a  global  presence  
  • 47. In  Bangladesh,  Rocket  is  building  four  ventures  using  an   interna3onal  management  team  
  • 48. Introducing  the  #1  Global  Real  Estate  Platform  
  • 49. LAMUDI  REAL  ESTATE  SEEKERS   COMPANIES   PRIVATE  INDIVIDUALS   OWNERS   AGENTS  &  DEVELOPERS   REAL  ESTATE  OFFERERS    1   Lamudi  is  a  website  that  brings  together  people  that  seek  and   offer  real  estate  
  • 50. Lamudi  dis3nguishes  itself  from  other  real  estate  marketplaces  by   offering  ease-­‐of-­‐use  and  focusing  on  quality  and  trust   4 1 2 3 4 5 1 2 3 4 5 All  lis3ngs  have  high-­‐quality  pictures,   floor  plans  or  even  videos   Detailed  descrip3on  with  addi3onal   info  about  the  lis3ng  and  the  area   Informa3on  on  20+  criteria,  allowing   customers  to  filter  easily  to  their  needs   People  can  search  for  specific  loca3ons   through  Google  Maps  integra3on   Lamudi  only  adver3ses  lis3ngs  from   cer3fied  and  verified  sellers  
  • 51. Moreover,  Rocket’s  interna3onal  exper3se  gives  Lamudi  various   compe33ve  advantages     • State-­‐of-­‐the  art,  highly   user-­‐friendly  website     • Dedicated  mobile  website   and  iOS/Android  apps   to  be  launched  soon     Product  quality  1 • Intricate  data  on  real     estate  markets  in  other   emerging  economies     • Weekly  knowledge  sharing  on  various   topics  by  20+  countries     Interna%onal  reach  2 • World-­‐class  SEO-­‐team    in     Berlin-­‐based  HQ     • Unmatched  database  and     analy3cs  to  op3mize  Google   search  rankings     SEO    3 • Central  team  includes  key     former  employees  from     Zillow,  Immoscout,  etc.     • Local  opera3ons  are  carried  out  by  top   graduates  from  NSU,  IBA,  BRAC,  etc.   Team  4
  • 52. powered by: The #1 marketplace for vehicles in Bangladesh
  • 53. CARMUDI  generates  high  quality  leads  for  businesses  and  enables  vehicle  buyers  to  choose  from  thousands  of   different  op3ons  online.  We  open  a  new  market  segment  for  businesses  and  help  vehicle  seekers  to  make  the   smartest  decision   CARMUDI  is  the  #1  online  platorm  to  buy  and  sell  vehicles  in  Bangladesh   53  STRICTLY  CONFIDENTIAL   53   CAR  SEEKERS   COMPANIES   §  ADVANCED  CAR  CLASSIFIEDS  ONLINE   MARKETPLACE     §  ADVANCED  ADAPTATION  OF  SUCCESSFUL  CAR   CLASSIFIEDS  ONLINE  MARKETPLACES   AUTOSCOUT24  (GERMANY)  &  AUTOTRADER   (UK)     §  FOUNDATION  AND  PROJECT  KICK  OFF  IN  Q4   2013  IN  BANGLADESH   §  INDEPENDENTLY  MANAGED  BY  A  DEDICATED   TOP  FOUNDING  TEAM  OF    LOCAL   PROFESSIONALS,  SUPPORTED  BY  EXPERTS   FROM  ROCKET  INTERNET   §  OFFICES  IN  DHAKA  AND  CHITTAGONG,  MORE   CITIES  IN  PROGRESS   §  GLOBAL  NETWORK  OF  CARMUDI-­‐OPERATIONS   IN  10+  COUNTRIES  (PAKISTAN,  VIETNAM,   INDONESIA  ETC.)   CARMUDI   CAR  OFFERERS   PRIVATE  INDIVIDUALS   INDIVIDUAL  CAR  OWNERS   CAR  DEALERS  
  • 54. Due  to  an  interna3onal  team  and  network,  CARMUDI  shows  enormous  growth.  With  our  premium  services  we   sa3sfy  hundreds  of  business  owners  and  thousands  of  car  seekers  every  day!   CARMUDI  is  the  online  marketplace  specializing  only  in  cars   54   STRICTLY  CONFIDENTIAL   Top car brands available on Carmudi Top showrooms listing on Carmudi Strong brand-building at the heart of Bangladesh´s vehicles industry through shop co-branding Partnerships already in place
  • 55. Rocket Internet pt 2 FoodPanda.com.bd & Kaymu.com.bd Ambareen Reza Managing Director FoodPanda Bangladesh Bertrand Desies Managing Director Kaymu Bangladesh
  • 56. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.  
  • 57. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   LARGEST  GENERAL   MERCHANDISE  ECOMMERCE   PLAYER  IN  ASIA  –  LAUNCHED   MARKETPLACE   RAISED  100M  IN  FUNDING   AQUIRED  BY  EBAY  FOR  $50M   AFTER  FIRST  6  MONTHS  –  A   TREMENDOUS  SUCCESS  STORY   WHICH  IS  BEING  REPLICATED   WORLDWIDE.   BIGGEST  ONLINE  FASHION   STORE  IN  ASIA  –  LAUNCHED   MARKETPLACE   RAISED  100M  IN  FUNDING   LARGEST  GROWING   ECOMMERCE  PLAYER  IN  AFRICA   –  LAUNCHED  MARKETPLACE   RAISED  $35M  IN  FUNDING   FASTEST  GROWING   ECOMMERCE  PLAYER  IN  INDIA  –   LAUNCHED  MARKETPLACE   RAISED  $50M  IN  FUNDING   KAYMU BENEFITS FROM ROCKET INTERNET’S GLOBAL KNOWLEDGE OF THE MARKETPLACE MODEL  
  • 58. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   The Buying Process 2  3   CS INFORMS SELLER THE KAYMU MODEL: HOW IT WORKS
  • 59. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   KAYMU NOW: 22 VENTURES AND COUNTING !
  • 60. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   §  REDUCED COST ASSOCIATED WITH MERCHANDISING, CUSTOMER CARE, AND INVENTORY MANAGEMENT §  UNPARALLELED REACH TO CONSUMERS AT REDUCED COST §  BETTER UNDERSTANDING OF CONSUMER BEHAVIOR §  IDENTIFICATION OF CONSUMER’S PROBLEMS §  NO COST HIGHLY EFFECTIVE BRAND INTRODUCTION §  ENORMOUS OPPORTUNITIES FOR DATA MINING §  STRATEGIC MARKETING FOR BRAND VALUE CREATION   ADVANTAGES OF SELLING ON KAYMU.COM.BD
  • 61. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   AT KAYMU.COM.BD OUR FOCUS IS VERY CLEAR: WE TAKE A CUSTOMER-CENTRIC APPROACH TO SERVICE PRICE COMPARISON ASSORTMENT CONVENIENCE SERVICE
  • 62. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   REASONS TO LIST YOUR PRODUCTS ON KAYMU.COM.BD WE FOCUS ON CUSTOMER SERVICE WE TAKE CARE OF ALL THE LISTINGS WE MANAGE THE CAMPAIGNS WE PROVIDE LOGISTICAL SUPPORT
  • 63. ©  2013  ECART  Services  Pakistan  (PVT.)  Limited.  All  rights  reserved.  Material  may  not  be  published  or  reproduced  in  any  form   without  prior  wrinen  permission.   63   ADVANCED SMART FILTER SYSTEM QUICK & EASY LISTING PROCESS SOCIAL NETWORK INTEGRATION OPTIMIZED MOBILE VERSION FOR BETTER CUSTOMER SATISFACTION KAYMU’S USER FRIENDLY INTERFACE MAKES THE ENTIRE SHOPPING EXPERIENCE EASY AND CONVENIENT  
  • 64. 64     Online food delivery market place foodpanda is the fastest expanding Rocket Internet venture
  • 65. 65 WHAT  IS  FOODPANDA?   BENEFITS  FOR  BOTH  RESTAURANTS  AND  CUSTOMERS   WE  BRING  TO  OUR  CUSTOMERS    THE  CONVENIENCE  OF  GETTING  FOOD  DELIVERED   WHILE  GIVING  THE  RESTAURANTS  AN  ONLINE  PRESENCE  AND  BRINGING  THEM     NEW  CUSTOMERS  AND  REVENUE  !!   OVER 22,000 RESTAURANTS IN 41 MARKETS OVER 3 MILLION ORDERS PROCESSED TILL DATE CUSTOMERS CAN ORDER VIA ONLINE, PHONE OR APP (Ios/ Android)
  • 66. WHO  WORKS  WITH  US?   BOTH  INTERNATIONAL  PLAYERS  AND  LOCAL  STARS  TRUST  US   66 INTERNATIONAL BRANDS LOCAL STARS (EXEMPLARY)
  • 67. HOW  TO  ORDER?   ORDERING  FOOD  ONLINE  –  CUSTOMER  JOURNEY     67
  • 68. 68 When the food ordered isn’t from Foodpanda !! TO  CONCLUDE  
  • 69. 69 JOHN  SALESMAN   John.salesman@foodpanda.com   +66  12  345  6789   THANK  YOU  FOR  YOUR   TIME!
  • 72.
  • 73. Our Services Cash on Delivery Only 30 Tk. shipping cost for any amount of books
  • 74. Site Statistics: —  Book Titles: 80 thousands (Both local & foreign) —  Book Category: 50 —  Authors: 15 thousands —  Publishers: 1100 —  Registered Customers: More than 60 thousands
  • 75. Rokomari.com in 2013 •  We successfully delivered 48,000 orders to our customers in 2013 •  In number of books, we provided more than 1.7 Lakh books to our customers. •  Growth rate was slightly above 100% in comparison with 2012 •  2014 even seems more potential
  • 76. Team & Members (Many new faces) ◦  We have 9 different teams with 53 full time members –  Technical Development Team (3) –  Graphic Design Team (2) –  Merchant Management Team (4) –  Data Management Team (5) –  Supply Chain Management Team (18) –  Customer Management Team (7) –  Branding , Marketing & Sales Team (6) –  Events & PR Team (5) –  Accounts & HRM (3) ◦  10-30 other members work as part time or contact basis
  • 77. Site Features (New) —  External (for users): ◦  Text and Foreign Books ◦  Improvement of Searching Option ◦  Card Payment ◦  Abroad Shipping Started (USA, UK, Canada, Australia, Finland, UAE, India etc.) ◦  Emergency Delivery introduced ◦  Call center (16297) ◦  Look Inside (ongoing) ◦  Recommendation (ongoing) ◦  Writer Page (ongoing)
  • 78. Site Features(New) [continued…] —  Internal ◦  Automated catalogue management system ◦  Dashboard for supervisors ◦  Inventory & accounts management system ◦  Publisher panel and writer panel ◦  Automation in supply chain management system ◦  More delivery channels and payment option added ◦  No paper policy for customer care ◦  Automated Stock Suggestion (ongoing) ◦  Automated weight measurement (ongoing)
  • 79. Ø  40,000 Entry of new Books Ø  Categorized books to make the website more user friendly and navigable Ø  Started working on “Report Incorrect Information” Ø  Add ISBN Number of books Ø  Come under agreement with some importers to get foreign books more easily within short time. Ø  Give access to publisher panel so that they can manage update of their own books . Ø  Take steps to reach students within favorable price of medical engineering university and school college books. Ø  Start working with new product line. •  Core campaign in official Facebook page with almost 5 Lacks of people •  More than 50% books published in Boi Mela mentioned our name inside •  More than 100 advertisements in famous newspapers and magazines •  Online advertisement through G&R, Google, Techtunes, Prothom Alo and popular websites •  Event with famous artist, band, TV stars •  Collaboration with news media, FM Radio etc. Some Branding Issues ( Past 1 year)
  • 80. •  Event with best writers of Bangladesh •  Arrange many program including Quiz, Book Review, Writing Contest through the year •  Sponsored in more than 100 events in School, College and Universities •  Including Prothom Alo, Kaler Kantha, Ittefaq, Jugantor many other famous daily newspaper published more than 20 features regarding Rokomari.com •  Top ranked online news portal including banglanews24.com, bdnews24.com, bamglamail24.com and others published more than 800 articles/features on Rokomari.com Some Branding Issues ( Past 1 year) [continued…]
  • 81. Our upcoming plans —  Product: ◦  eBook (already published in beta version) ◦  Science Experiment Kits ◦  Cycle Accessories ◦  Stationeries —  For Better Bangladesh ◦  “Boi Moner Poridhi Baray”campaign ◦  Reading Habit: Reading in Bus , Unlimited book for free ◦  Rokomari Cricket Team ◦  Collaboration: Sponsored Shipping
  • 82.
  • 83.
  • 84.
  • 86. AjkerDeal.com Debashis Phani Head of Operations Ajker Deal
  • 87.
  • 88.
  • 89.
  • 90.
  • 91.
  • 92.
  • 93.
  • 94.
  • 95. ChalDal.com Waseem Alim & Zia Ashraf Founders ChalDal.com
  • 96.
  • 97. What  do  we  do?
  • 98. Why  start  with  groceries? •  Because  we  are  dumb.  No  Seriously.   •  It  has  failed  almost  everywhere.  Most  successful  in  UK,  but  s3ll  not   profitable.   •  8000  SKUs.  Deal  with  temperature,  expiry  dates  etc.     •  Things  going  for  us   •  Popula3on  Density  =  faster  deliveries  =  cheaper  per  order   •  Low  labor  cost  =  cheaper  deliveries,  low  burn   •  $5.5  billion  grocery  market  in  Dhaka   •  $200+  million  spent  on  Flipkart  =>  revenue  $10  million/ month   •  $10  million  spent  of  Bigbasket  =>  revenue  $2  million/month  
  • 99. What’s  important  in  our  business? •  Quality.  Quality.  Quality.   •  Time.  Can  we  deliver  before  11  am  in  the  morning.   •  Ease  of  using  the  site???   •  Price?  Not  really,  but  people  like  to  complain.  
  • 100. How  are  we  doing? •  Well  sales  are  increasing…   •  Complexity  follows  power   law   •  Deploy  back-­‐end  soeware!   •  Training,  re-­‐training,  training   •  Are  we  just  a  logis3cs   company??   0   100,000   200,000   300,000   400,000   500,000   600,000   700,000   800,000   Jul   Aug   Sept   Oct   Nov   Dec   Jan   Feb   Mar*   Total  Sales  (Tk.)  
  • 101. Unanswered  Ques;ons •  How  long  do  we  need  to  be  in  the  trench?   •  10  Years?  5  Years?   •  How  far  can  we  stretch  the  margins?   •  When  can  we  grow  outside  Dhaka?   •  How  do  we  fund  it?   •  15%  cost  of  capital   •  Land  prices  are  crazy   •  How  do  we  handle  order  spikes?    
  • 102. What  we  need  to  think  about? •  How  far  can  we  stretch  the  copy/paste  model?   What  really  is  our  “crea3ve”  contribu3on?   •  What  do  we  do  for/with  payments?     •  Where  does  the  Govt.  fit  in  all  this?  Who  designs   the  laws?   •  Save  the  consumers  vs.  grow  the  tech  industry   •  Poor  country  vs.  the  next  silicon  valley  
  • 103. Message from Sponsor Shourav Islam CEO, Unifox Group
  • 104. Panel Discussion on E-Commerce Shameem Ahsan President, BASIS
  • 105. THANK YOU !! Please follow us on Google+ & Facebook to keep up to date on our latest activities