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EXCEPTIONAL MANAGER :
                                             WHAT YOU DO, HOW YOU DO IT
                                                                                      Week 1




Prepared by Management Department   |   www.unimedia.ac.id   |   man@unimedia.ac.id
MANAGEMENT :
M




               www.unimedia.ac.id
Management




                Planning, Organizing, Leading, Controlling
   POLCO


                Integrating the work of people
INTEGRATING

                The pursuit of organizational goals efficiently and
 EFFICIENCY &   effectively
EFFECTIVENESS

                An art of getting things done through people
       ART
  AN



                Not exactly a gift, fortunately it is one that is teachable
 NOT A GIFT



                                                                    www.unimedia.ac.id
Management is …



       The process of coordinating and overseeing
                  work activities of others
  so that they are completed efficiently and effectively
              with and through other people
                  (Robbins, Management)




                                                      www.unimedia.ac.id
Doing                                   Doing
things right                                  the right things




               Source: Robbins, Management.




                                                   www.unimedia.ac.id
Balancing effectiveness and efficiency




                  Source: Kreitner, Management.


                                    www.unimedia.ac.id
MULTIPLIER EFFECT ...!!!



                           www.unimedia.ac.id
Example :




www.unimedia.ac.id
STAR MANAGER
A




                   www.unimedia.ac.id
2. REWARD OF PRACTICING MANAGEMENT




                                     www.unimedia.ac.id
The rewards of studying management :


                              how to deal with organizations from outside
   1.   You will understand

                              how to relate to your supervisors
   2.   You will understand

                              how to interact with co-workers
   3.   You will understand

                              how to manage yourself in the
   4.   You will understand
        workplace




                                                                    www.unimedia.ac.id
The rewards of practicing management :


                                     experience as sense of accomplishment
   1.   You and your employees can

                  stretch your abilities and magnify your range
   2.   You can

                  build a catalog of successfeul product or services
   3.   You can




                                                                   www.unimedia.ac.id
Universal need for management




         Source: Robbins, Management.




                                   www.unimedia.ac.id
STAR MANAGER
A




                   www.unimedia.ac.id
Being responsive
              to customers
                                 Innovation




MANAGING FOR COMPETITIVE ADVANTAGE –
STAYING AHEAD OF RIVALS


                                    Quality
                  Efficiency




                                              www.unimedia.ac.id
MANAGING FOR DIVERSITY –
THE FUTURE WON’T RESEMBLE THE PAST




                                 www.unimedia.ac.id
MANAGING FOR GLOBALIZATION –
THE EXPANDING MANAGEMENT UNIVERSE




                               www.unimedia.ac.id
MANAGING FOR INFORMATION TECHNOLOGY




                              www.unimedia.ac.id
MANAGING FOR ETHICAL STANDARDS




                                 www.unimedia.ac.id
MANAGING FOR YOUR OWN HAPPINESS
AND LIFE GOALS




                              www.unimedia.ac.id
The management process (functions)




P O L Co




                           www.unimedia.ac.id
.... past management functions




Source : Kreitner, Management.




                                 www.unimedia.ac.id
The levels and areas of management




           Functional
 General   managers
managers




                                                www.unimedia.ac.id
Organization


AN ORGANIZATION defined
                                work together to achieve some specific purpose
     A group of people who

        deliberate arrangement of people to accomplish some
     or a

     specific purpose

3 TYPES OF ORGANIZATION :
    1. For-profit organization: making money

         2. Nonprofit organization: offering services (public sector-offer services to some clients,
             commonweal organization-offer services to all clients). PS, ex: university, hospital, etc. CO, ex: postal
             service, local fire, police department, etc.

               3. Mutual profit organization: adding members. Ex: political parties, labor union,
                    trade associations, and clubs.


                                                                                                        www.unimedia.ac.id
The changing organization




Source: Robbins, Management.




                                              www.unimedia.ac.id
Who is manager ?




Source: image by www.fotosearch.com




                     www.unimedia.ac.id
Manager is …

   Someone who works with and through other people by
   coordinating and integrating their work activities in order
   to accomplish organizational goals.
                                             (Robbins, Management)




                                                            www.unimedia.ac.id
MINTZBERG’S MANAGERIAL ROLES
  Category                Role                            Activity                                           Examples


                                      Seek and acquire work-related information     Scan/read trade press, periodicals, reports; attend
Informational   Monitor
                                                                                    seminars and training; maintain personal contacts

                                      Communicate/ disseminate information to       Send memos and reports; inform staffers and
                Disseminator
                                      others within the organization                subordinates of decisions


                                      Communicate/transmit information to           Pass on memos, reports and informational materials;
                Spokesperson
                                      outsiders                                     participate in conferences/meetings and report progress



                                      Perform social and legal duties, act as       Greet visitors, sign legal documents, attend ribbon cutting
Interpersonal   Figurehead
                                      symbolic leader                               ceremonies, host receptions, etc.


                                      Direct and motivate subordinates, select      Includes almost all interactions with subordinates
                Leader
                                      and train employees


                                      Establish and maintain contacts within and    Business correspondence, participation in meetings with
                Liaison
                                      outside the organization                      representatives of other divisions or organizations.



                                      Identify new ideas and initiate improvement   Implement innovations; Plan for the future
 Decisional     Entrepreneur
                                      projects


                                      Deals with disputes or problems and takes     Settle conflicts between subordinates; Choose strategic
                Disturbance Handler
                                      corrective action                             alternatives; Overcome crisis situations


                                      Decide where to apply resources               Draft and approve of plans, schedules, budgets; Set
                Resource Allocator
                                                                                    priorities

                                                                                                                          www.unimedia.ac.id
ENTREPRENEURIAL SPIRIT




HOW DO ENTREPRENEURS & MANAGERS
DIFFER




                                  www.unimedia.ac.id
The differences between manager & entrepreneur




NO        PSYCHOLOGICAL CHARACTERISTICS           MANAGER        ENTREPRENEUR


1.   Need for achievement                          high              high

     Belief in personal control of destiny
2.                                                 high             High
     (internal locus control)

3.   Energy level and action orientation          medium             high

4.   Tolerance for ambiguity                      medium             high

5.   Self confidence and tolerance for risk       medium             high




                                                                      www.unimedia.ac.id
The skills that star manager needed




                                                                   Source: Robbins, Management.




Research by Robert L. Katz found that managers need :
   1. Conceptual skills
   2. Human skills
   3. Technical skills


                                                                                          www.unimedia.ac.id
Download :   www.natriumz.wordpress.com




                                          thank you

                                                www.unimedia.ac.id

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Week 1 Exceptional Manager; What You Do And How You Do It 3 Sks

  • 1. EXCEPTIONAL MANAGER : WHAT YOU DO, HOW YOU DO IT Week 1 Prepared by Management Department | www.unimedia.ac.id | man@unimedia.ac.id
  • 2. MANAGEMENT : M www.unimedia.ac.id
  • 3. Management Planning, Organizing, Leading, Controlling POLCO Integrating the work of people INTEGRATING The pursuit of organizational goals efficiently and EFFICIENCY & effectively EFFECTIVENESS An art of getting things done through people ART AN Not exactly a gift, fortunately it is one that is teachable NOT A GIFT www.unimedia.ac.id
  • 4. Management is … The process of coordinating and overseeing work activities of others so that they are completed efficiently and effectively with and through other people (Robbins, Management) www.unimedia.ac.id
  • 5. Doing Doing things right the right things Source: Robbins, Management. www.unimedia.ac.id
  • 6. Balancing effectiveness and efficiency Source: Kreitner, Management. www.unimedia.ac.id
  • 7. MULTIPLIER EFFECT ...!!! www.unimedia.ac.id
  • 9. STAR MANAGER A www.unimedia.ac.id
  • 10. 2. REWARD OF PRACTICING MANAGEMENT www.unimedia.ac.id
  • 11. The rewards of studying management : how to deal with organizations from outside 1. You will understand how to relate to your supervisors 2. You will understand how to interact with co-workers 3. You will understand how to manage yourself in the 4. You will understand workplace www.unimedia.ac.id
  • 12. The rewards of practicing management : experience as sense of accomplishment 1. You and your employees can stretch your abilities and magnify your range 2. You can build a catalog of successfeul product or services 3. You can www.unimedia.ac.id
  • 13. Universal need for management Source: Robbins, Management. www.unimedia.ac.id
  • 14. STAR MANAGER A www.unimedia.ac.id
  • 15. Being responsive to customers Innovation MANAGING FOR COMPETITIVE ADVANTAGE – STAYING AHEAD OF RIVALS Quality Efficiency www.unimedia.ac.id
  • 16. MANAGING FOR DIVERSITY – THE FUTURE WON’T RESEMBLE THE PAST www.unimedia.ac.id
  • 17. MANAGING FOR GLOBALIZATION – THE EXPANDING MANAGEMENT UNIVERSE www.unimedia.ac.id
  • 18. MANAGING FOR INFORMATION TECHNOLOGY www.unimedia.ac.id
  • 19. MANAGING FOR ETHICAL STANDARDS www.unimedia.ac.id
  • 20. MANAGING FOR YOUR OWN HAPPINESS AND LIFE GOALS www.unimedia.ac.id
  • 21. The management process (functions) P O L Co www.unimedia.ac.id
  • 22. .... past management functions Source : Kreitner, Management. www.unimedia.ac.id
  • 23. The levels and areas of management Functional General managers managers www.unimedia.ac.id
  • 24. Organization AN ORGANIZATION defined work together to achieve some specific purpose A group of people who deliberate arrangement of people to accomplish some or a specific purpose 3 TYPES OF ORGANIZATION : 1. For-profit organization: making money 2. Nonprofit organization: offering services (public sector-offer services to some clients, commonweal organization-offer services to all clients). PS, ex: university, hospital, etc. CO, ex: postal service, local fire, police department, etc. 3. Mutual profit organization: adding members. Ex: political parties, labor union, trade associations, and clubs. www.unimedia.ac.id
  • 25. The changing organization Source: Robbins, Management. www.unimedia.ac.id
  • 26. Who is manager ? Source: image by www.fotosearch.com www.unimedia.ac.id
  • 27. Manager is … Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals. (Robbins, Management) www.unimedia.ac.id
  • 28. MINTZBERG’S MANAGERIAL ROLES Category Role Activity Examples Seek and acquire work-related information Scan/read trade press, periodicals, reports; attend Informational Monitor seminars and training; maintain personal contacts Communicate/ disseminate information to Send memos and reports; inform staffers and Disseminator others within the organization subordinates of decisions Communicate/transmit information to Pass on memos, reports and informational materials; Spokesperson outsiders participate in conferences/meetings and report progress Perform social and legal duties, act as Greet visitors, sign legal documents, attend ribbon cutting Interpersonal Figurehead symbolic leader ceremonies, host receptions, etc. Direct and motivate subordinates, select Includes almost all interactions with subordinates Leader and train employees Establish and maintain contacts within and Business correspondence, participation in meetings with Liaison outside the organization representatives of other divisions or organizations. Identify new ideas and initiate improvement Implement innovations; Plan for the future Decisional Entrepreneur projects Deals with disputes or problems and takes Settle conflicts between subordinates; Choose strategic Disturbance Handler corrective action alternatives; Overcome crisis situations Decide where to apply resources Draft and approve of plans, schedules, budgets; Set Resource Allocator priorities www.unimedia.ac.id
  • 29. ENTREPRENEURIAL SPIRIT HOW DO ENTREPRENEURS & MANAGERS DIFFER www.unimedia.ac.id
  • 30. The differences between manager & entrepreneur NO PSYCHOLOGICAL CHARACTERISTICS MANAGER ENTREPRENEUR 1. Need for achievement high high Belief in personal control of destiny 2. high High (internal locus control) 3. Energy level and action orientation medium high 4. Tolerance for ambiguity medium high 5. Self confidence and tolerance for risk medium high www.unimedia.ac.id
  • 31. The skills that star manager needed Source: Robbins, Management. Research by Robert L. Katz found that managers need : 1. Conceptual skills 2. Human skills 3. Technical skills www.unimedia.ac.id
  • 32. Download : www.natriumz.wordpress.com thank you www.unimedia.ac.id