3. The cross-cultural skills required for successful
expatriate assignment can be listed broadly as:
•The capacity to communicate respect
•The capacity to be non judgmental
•The capacity to understand relativity of one’s own
knowledge and perception
•The capacity to display empathy
•The capacity to be flexible
•Tolerance for ambiguity

4. DEFINING CROSS CULTURAL
TRAINING
 Def. “ Any intervention aimed at increasing an
individual’s capability to cope with and work in
foreign environment.”
Advantages Of cross cultural training-
To Reduce uncertainty.
To Enhancing expatriates coping abilities.
To Improve coping with unexpected events.

5. DESIGN OF CROSS CULTURAL
TRAINING
Different aspects of time like punctuality
Linguistic barriers
Different business practices
Cultural stress
Body language and greeting

6. I S S U E S O F
CCT
Feed back
How to counsel employees
Coaching and team building
Resolving conflicts
Requirements of the employees
Socialization of expat-Socialization of family
Covincing Policy maker

7. Cognitive Training
Culture awareness Training
Interactive Training
Didactic Training
M Language Training
Experiential Training
E
T
H
O
D
S OF CCT

8. CULTURAL SHOCK
&

9. Source-

12. SOURCE -

13. ------------------------------------
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15. OBJECTIVES
 To understand the importance of CCT for an
expatriate.
 To understand the various approaches to CCT.
 To know the impact of CCT on the performance of
an expatriate.
 To study the various challenges faced by an
expatriate.
 To understand the future of CCT.

16. Q1. COMPANIES APPOINT EXPATRIATE
BECAUSE:

17. Q2. Which Expatriation stage is more
interesting?

18. Q3. What were the main reasons for you
choosing to accept the international assignment?

19. Q4. Is it important for every expatriate to
go through CCT?

20. Q5. What is the significance of CCT
for an expatriate?

21. Q6. Rate the impact of Cross Cultural Training on
your performance(Scale from 1- 5)

22. Q7. What were the main issues that you felt
difficult in the adjustment process?

23. Q8. What factors made your adjustment into
the new environment easier?

24. Q9. How many expatriation assignment
have you been on?

25. Q10. How did your company measure the
success or failure of the assignment?

26. Q11. If you have the opportunity again
would you agree on another international
assignment?

27. Q12. What innovations you look
forward in future CCT programme?

29. Suggestions for easing the transition:
 Realize that what you are going
through is normal
 Keep in touch with your home country
 Take care of yourself
 Talk to someone
 Have fun and relax
 Improve your English skills