European Office 365 Connect 2014 Presentation

2. So What Does Yammer
Have to Offer?
Danny Burlage

3. http://www.linkedin.com/in/dannyburlage

4. Yammer Explained
Yammer allows employees to:




4

5. Yammer is Free and Accessible
freemium
 Upgrade to the Enterprise version
 administrative features, integrations, additional services.
 no need to recreate content
internal and external collaboration
• corporate email address
• Access to home network content is limited
• combine multiple domains
• external network
5

7. #worklikeanetwork
Work like a network.
Enterprise Social and the Future of Work:

8. The world has become a giant network.
#worklikeanetwork

9. Faster
responses
Personalized
service
Better
experiences
Your customers expect more.
#worklikeanetwork

10. #worklikeanetwork

11. #worklikeanetwork
Seamless experiences across
familiar Microsoft applications,
all delivered on an enterprise-grade platform
Work like a network.
social

22. That’s then,
what about now?

23. #worklikeanetwork
Listen
to conversations
that matter
Adapt
and make
smarter
decisions
Grow
your
business
Work like a network.

24. Jimmy notices customer
sentiment trending
down on Microsoft
Social Listening
Becky responds
that the sustainable clothing
line has been delayed,
attachingthe live roadmap
from OneDrive
Within Microsoft
Dynamics CRM, Jimmy
alerts his team on
Yammer that customers
want sustainable clothing
options
Jimmy views the roadmap
and a relevant file is
suggested to him on his
Oslo app thanks to the
Office Graph
#worklikeanetwork
Listen
to the conversations
that matter.

25. Jimmy develops and
shares a business case
PowerPoint directly from
OneDrive to his manager,
Jane
Jane shares the proposal
with Manufacturingand
Sourcing Groups on
Yammer for feedback
Jane schedules a Lync meeting
with Outlook so the team can
co-edit the proposal for
executive approval
With sign-off from
Manufacturingand
Sourcing, executives
agree that this is a viable
plan to lift customer
sentiment and loyalty
#worklikeanetwork
Adapt
and make smarter
decisions.

26. Production on the sustainable
clothing line begins, thanks to
international coordination over Lync
and Yammer
Existing and new customers are
made aware of the new sustainable
clothing line through a campaign
managed with Microsoft Dynamics
Marketing
Jimmy sees a lift in
customer sentiment while
monitoring Microsoft
Social Listening, and sales
trend up on Microsoft
Dynamics CRM
#worklikeanetwork
Grow
your business.