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New ways to drive Revenue
    from PPC
    Sri Sharma, Managing Director
    October 2011



© 2011 Net Media Planet
Net Media Planet
                            The PPC People
    Award-winning paid search agency helping ambitious
   clients maximise the potential of their online marketing




© 2011 Net Media Planet
Thinking differently?
                            Millions of advertisers
                            Hundreds of thousands of affiliates
                            Thousands of agencies


© 2011 Net Media Planet
Video search
    Mobile search
    International search




© 2011 Net Media Planet
Driving performance from
                          YouTube


© 2011 Net Media Planet
© 2011 Net Media Planet
Our Approach: search meet display




© 2011 Net Media Planet
Think Customer
                           Customer demographics
                           Customer psychographics




© 2011 Net Media Planet
Target relevant media




© 2011 Net Media Planet
Build scale
                           Extend themes
                           Target demographics individually
                           Update schedule regularly




© 2011 Net Media Planet
Target demographics




© 2011 Net Media Planet
Test
                           Text ads vs Image ads
                           Keep ads fresh




© 2011 Net Media Planet
Take advantage of
SOCIAL BUZZ




© 2011 Net Media Planet
© 2011 Net Media Planet
1
                          2
                                  3


© 2011 Net Media Planet
Consider ...
           Test YouTube for sales and brand awareness
           Connect with the customer - be hyper relevant
           Use Image ads over Text ads
           Take advantage of social media buzz
           Google TV?




© 2011 Net Media Planet
© 2011 Net Media Planet
Drive Revenue
                          from mobile


© 2011 Net Media Planet
You’re doing mobile PPC right?
                                Impressions by device relative to Desktop

                                           7%


                                                              5.5%




Source: Net Media Planet (Retail); Q1-2 2011



© 2011 Net Media Planet
Take advantage of lower CPCs in the run up to Xmas
                                               CPC by device



                                                               72%



                                                    43%




Source: Net Media Planet (Retail); Q1-2 2011




© 2011 Net Media Planet
Understand your customer and drive higher revenue

                                               AOV by Device




Source: Net Media Planet (Retail); Q1-2 2011




© 2011 Net Media Planet
Analyse by Mobile Operator to identify opportunities
                                           Conversion Rate by Mobile operator


                                                          2.50%
                 Conversion rate




                                   1.70%
                                               1.40%
                                                                       1.10%




                                                                                0.30%




Source: Net Media Planet (Fashion Retail); Sep-Oct 2011




© 2011 Net Media Planet
Optimise your PPC by time of day
                                     % Sales by Time of Day: Desktop vs Mobile vs Tablet
                          0.08


                          0.07


                          0.06

              Sales
                    0.05
              Indexed
              100%                                                                                                                    Mobile
                          0.04
                                                                                                                                      Tablet
                                                                                                                                      Desktop
                          0.03


                          0.02


                          0.01


                            0
                                 1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19 20 21 22 23 24

Source: Net Media Planet (Retail); Q1-2 2011                              Hrs of day




© 2011 Net Media Planet
Simplicity of m-commerce
                           Click to Call



© 2011 Net Media Planet
Simplicity of m-commerce
                           NFC bridges online/offline


© 2011 Net Media Planet
Consider ...
           Target devices seperately to improve ROI
           Use messaging to improve AOV on tablets
           Maximise sales through time of day optimisation
           Leverage Click to Call
           Stay close to NFC




© 2011 Net Media Planet
“UK disposable income drops
   7.9% year on year”
   Source: Asda Income Tracker (September 2011)



   “UK Economy slowed to 0.2%
   growth”
   Source: ONS, GDP (Q2 2011)



   “UK economy represents
   2.98% of the World economy”
   Source: EconomyWatch (2010)




                                                  27
© 2011 Net Media Planet
Ecommerce Sales in Western Europe are rising
     faster than in the UK
                                  B2C Ecommerce Sales in Western Europe*




 Source: eMarketing (July 2011), *France, Germany, Italy, Spain in Billions




                                                                              28
© 2011 Net Media Planet
International expansion challenges
           Customer
           Competitors               x no. of Markets
           Regulatory & compliance
           Operations




© 2011 Net Media Planet
Drive incremental
    international revenue

    Build the international
    expansion business case




© 2011 Net Media Planet
Simplify your choice of
                          global advertising platforms


© 2011 Net Media Planet
Google own 90% of the search market globally




                                          Global Search Engine market share


 Source: StatsCounter Global Stats, iResearch via Econsultancy (July 2010), Lenta.ru, Nielson online (May 2010) via Searchblog.asia




© 2011 Net Media Planet
Google own 98% of the mobile search market globally




                                          Global Mobile Search Engine market share


     Source: StatsCounter Global Stats (July 2010) via Econsultancy,




© 2011 Net Media Planet
Facebook dominates the global social network market




                                    Social map of the world

    Source: Vincos.it (June 2011)




© 2011 Net Media Planet
Localise your
                          marketing


© 2011 Net Media Planet
On-site localisation improves conversion rate




          Conversion
             Rate
           Indexed


                                       1.0         1.2x               1.7x
                             English language   Local language     Localised site
                                  site in £     bridge page with    & currency
                                                   English site

    Source: Net Media Planet clients




                                                                                    36
© 2011 Net Media Planet
© 2011 Net Media Planet
“Autumn                  + 25%             “Fall collection
                     collection out

                                                CR
                                                                    out now”
                          now”




                                                     Message localisation
                                                        Even across English speaking countries


    Source: Net Media Planet (Fashion Retail)




                                                                                         38
© 2011 Net Media Planet
Expand internationally
                          through paid search


© 2011 Net Media Planet
P&O Ferries DE


     Objectives in 2005:
           Gain strategic insights
           Expand brand awareness
           Drive sales




© 2011 Net Media Planet
Non-branded Paid Search
                          strategy



© 2011 Net Media Planet
Brand awareness grew through Paid Search

                                        Brand impressions over time




   Brand
 impressions




                          2005   2006      2007     Years
                                                    2008     2009     2010   2011




© 2011 Net Media Planet
Consider ...
           New revenue opportunities in international
           markets
           Take an incremental approach
           Localisation of marketing is vital




© 2011 Net Media Planet
Understand your customer mindset and drive
             incremental sales on YouTube
             Analyse your mobile data and find new ways to
             improve performance
             Find new revenue on foreign shores




© 2011 Net Media Planet
Thank you
      Contact:
      sri@netmediaplanet.com    Stay in touch!
      0203 008 8321
      Tel:
      0203 008 8321
      Blog:                     @netmediaplanet
      netmediaplanet.com/blog
                                @srisharma



© 2011 Net Media Planet

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New ways to drive revenue from ppc sri sharma - net media planet

  • 1. New ways to drive Revenue from PPC Sri Sharma, Managing Director October 2011 © 2011 Net Media Planet
  • 2. Net Media Planet The PPC People Award-winning paid search agency helping ambitious clients maximise the potential of their online marketing © 2011 Net Media Planet
  • 3. Thinking differently? Millions of advertisers Hundreds of thousands of affiliates Thousands of agencies © 2011 Net Media Planet
  • 4. Video search Mobile search International search © 2011 Net Media Planet
  • 5. Driving performance from YouTube © 2011 Net Media Planet
  • 6. © 2011 Net Media Planet
  • 7. Our Approach: search meet display © 2011 Net Media Planet
  • 8. Think Customer Customer demographics Customer psychographics © 2011 Net Media Planet
  • 9. Target relevant media © 2011 Net Media Planet
  • 10. Build scale Extend themes Target demographics individually Update schedule regularly © 2011 Net Media Planet
  • 11. Target demographics © 2011 Net Media Planet
  • 12. Test Text ads vs Image ads Keep ads fresh © 2011 Net Media Planet
  • 13. Take advantage of SOCIAL BUZZ © 2011 Net Media Planet
  • 14. © 2011 Net Media Planet
  • 15. 1 2 3 © 2011 Net Media Planet
  • 16. Consider ... Test YouTube for sales and brand awareness Connect with the customer - be hyper relevant Use Image ads over Text ads Take advantage of social media buzz Google TV? © 2011 Net Media Planet
  • 17. © 2011 Net Media Planet
  • 18. Drive Revenue from mobile © 2011 Net Media Planet
  • 19. You’re doing mobile PPC right? Impressions by device relative to Desktop 7% 5.5% Source: Net Media Planet (Retail); Q1-2 2011 © 2011 Net Media Planet
  • 20. Take advantage of lower CPCs in the run up to Xmas CPC by device 72% 43% Source: Net Media Planet (Retail); Q1-2 2011 © 2011 Net Media Planet
  • 21. Understand your customer and drive higher revenue AOV by Device Source: Net Media Planet (Retail); Q1-2 2011 © 2011 Net Media Planet
  • 22. Analyse by Mobile Operator to identify opportunities Conversion Rate by Mobile operator 2.50% Conversion rate 1.70% 1.40% 1.10% 0.30% Source: Net Media Planet (Fashion Retail); Sep-Oct 2011 © 2011 Net Media Planet
  • 23. Optimise your PPC by time of day % Sales by Time of Day: Desktop vs Mobile vs Tablet 0.08 0.07 0.06 Sales 0.05 Indexed 100% Mobile 0.04 Tablet Desktop 0.03 0.02 0.01 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Source: Net Media Planet (Retail); Q1-2 2011 Hrs of day © 2011 Net Media Planet
  • 24. Simplicity of m-commerce Click to Call © 2011 Net Media Planet
  • 25. Simplicity of m-commerce NFC bridges online/offline © 2011 Net Media Planet
  • 26. Consider ... Target devices seperately to improve ROI Use messaging to improve AOV on tablets Maximise sales through time of day optimisation Leverage Click to Call Stay close to NFC © 2011 Net Media Planet
  • 27. “UK disposable income drops 7.9% year on year” Source: Asda Income Tracker (September 2011) “UK Economy slowed to 0.2% growth” Source: ONS, GDP (Q2 2011) “UK economy represents 2.98% of the World economy” Source: EconomyWatch (2010) 27 © 2011 Net Media Planet
  • 28. Ecommerce Sales in Western Europe are rising faster than in the UK B2C Ecommerce Sales in Western Europe* Source: eMarketing (July 2011), *France, Germany, Italy, Spain in Billions 28 © 2011 Net Media Planet
  • 29. International expansion challenges Customer Competitors x no. of Markets Regulatory & compliance Operations © 2011 Net Media Planet
  • 30. Drive incremental international revenue Build the international expansion business case © 2011 Net Media Planet
  • 31. Simplify your choice of global advertising platforms © 2011 Net Media Planet
  • 32. Google own 90% of the search market globally Global Search Engine market share Source: StatsCounter Global Stats, iResearch via Econsultancy (July 2010), Lenta.ru, Nielson online (May 2010) via Searchblog.asia © 2011 Net Media Planet
  • 33. Google own 98% of the mobile search market globally Global Mobile Search Engine market share Source: StatsCounter Global Stats (July 2010) via Econsultancy, © 2011 Net Media Planet
  • 34. Facebook dominates the global social network market Social map of the world Source: Vincos.it (June 2011) © 2011 Net Media Planet
  • 35. Localise your marketing © 2011 Net Media Planet
  • 36. On-site localisation improves conversion rate Conversion Rate Indexed 1.0 1.2x 1.7x English language Local language Localised site site in £ bridge page with & currency English site Source: Net Media Planet clients 36 © 2011 Net Media Planet
  • 37. © 2011 Net Media Planet
  • 38. “Autumn + 25% “Fall collection collection out CR out now” now” Message localisation Even across English speaking countries Source: Net Media Planet (Fashion Retail) 38 © 2011 Net Media Planet
  • 39. Expand internationally through paid search © 2011 Net Media Planet
  • 40. P&O Ferries DE Objectives in 2005: Gain strategic insights Expand brand awareness Drive sales © 2011 Net Media Planet
  • 41. Non-branded Paid Search strategy © 2011 Net Media Planet
  • 42. Brand awareness grew through Paid Search Brand impressions over time Brand impressions 2005 2006 2007 Years 2008 2009 2010 2011 © 2011 Net Media Planet
  • 43. Consider ... New revenue opportunities in international markets Take an incremental approach Localisation of marketing is vital © 2011 Net Media Planet
  • 44. Understand your customer mindset and drive incremental sales on YouTube Analyse your mobile data and find new ways to improve performance Find new revenue on foreign shores © 2011 Net Media Planet
  • 45. Thank you Contact: sri@netmediaplanet.com Stay in touch! 0203 008 8321 Tel: 0203 008 8321 Blog: @netmediaplanet netmediaplanet.com/blog @srisharma © 2011 Net Media Planet