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Consumer
attitudes towards
advertising in
media in Europe
Brussels, March 2013




                       !
Aim of Survey
To evaluate the role of printed media in
consumers’ everyday lives as well as their
attitudes towards advertising in
different channels

Media covered
     Magazine         DM addressed

     Newspaper        DM non-addressed

     TV               Catalogue

     Radio            Social Media

     Internet




                                             !
                                             2
Four consumer segments
Slow Bons Vivants - print users, digital media are associated with
hectic working life, print ads are very trustworthy and useful

Busy Mix-and-Matchers - easily shift between digital and print
media, appreciate print media, trust the advertising in newspapers
and magazines

Tolerant Surfers - more digital media users, positive attitude
towards print media, do not trust advertising on the Internet and in
social media as much as printed ads

Youthful Digilovers - digital users, see no benefits in the use of
print media, put more trust in ads in magazines and newspapers
than the ones on the Internet and TV


                                                                       3!
“I only use digital media for
  targeted search. I prefer
magazines and newspapers
for leisure reading and find
  them also easier on the
            eyes.”



                                4
Slow Bons Vivants


- Higher proportion of older people than in other segments
- Printed media most important channel
- Advertising in print media is judged as useful
- Advertising in print media is used to support purchasing decisions




                                                                       5!
Busy Mix-and-Matchers


- Largest and wealthiest consumer segment
- Larger family size with more children (<18y)
- Very attached to print media
- Digital media is part of their everyday life
- Advertising in various channels is judged useful, with print
 media on top
- Magazines and Internet first sources of information supporting
 purchasing decisions

                                                                  6!
Tolerant Surfers


- Younger people, less money to spend
- Like being able to choose from a variety of media
- More positive attitude towards digital media
- Find advertising in a variety of media useful, with magazines and
 newspapers on top
- Although advertising on Internet first source of information
 for purchase decisions, print media remain important


                                                                      7!
Youthful Digilovers


- Younger people, mostly from the cities
- Internet is dominant channel
- Advertising on Internet is judged as most useful. Magazines,
 newspapers and catalogues are more useful than social media
- Print media is most trustworthy advertising channel




                                                                 8!
“As I use the computer a lot at
 work, I very much value free time
without it. I like reading newspapers
  and printed magazines because
they tend to have longer and more
     profound stories in them.”



                                        9
Proportions of the different consumer
segments in Print Power countries


                                    12%
                                                 23%

                            19%




                                               46%




   Slow Bons Vivants   Busy Mix-and-Matchers         Tolerant Surfers   Youthful Digilovers


                                                                                              10!
Proportions of different age groups
    in consumer segments
%   100                                                                                        >55
                                                                                               45-54
     90                                                                                        35-44
                                                                                               15-34
     80


     70


     60


     50


     40


     30


     20


     10


      0
          Slow Bons Vivants   Busy Mix-and-Matchers   Tolerant Surfers   Youthful Digilovers


                                                                                                       11!
Trust in advertising

         63%


                             41%

                       25%




                                   12!
“I want to have my printed
      newspaper full stop!”
  “I’m basically a paper person ...
it touches many senses the best.”




                                      13
Print media are most trusted
  advertising media

% 80



  60



  40



  20



   0
         Slow Bons Vivants    Busy Mix-and-Matchers       Tolerant Surfers      Youthful Digilovers



       Magazine        Newspaper       TV        Social Media        Internet
                                                                                                      14!
Advertising in print media most trusted

% 80
  70
  60
  50
  40
  30
  20
  10
   0



       Slow Bons Vivants   Busy Mix-and-Matchers   Tolerant Surfers   Youthful Digilovers

                                                                                            15!
Slow Bons Vivants and their
  trust in advertising

% 80
  70
  60
  50
  40
  30
  20
  10
   0




                                16!
Busy Mix-and-Matchers and their
  trust in advertising

% 80
  70
  60
  50
  40
  30
  20
  10
   0




                                    17!
Tolerant Surfers and their
  trust in advertising

% 80
  70
  60
  50
  40
  30
  20
  10
   0




                               18!
Youthful Digilovers and their
  trust in advertising

% 80
  70
  60
  50
  40
  30
  20
  10
   0




                                  19!
“I use my iPad and smartphone
pretty much but at the same time
I purchase good magazines every
         now and then.”




                                   20
Trust in advertising: direct mail vs social media
% 40



  30



  20



  10



   0
        Slow Bons Vivants     Busy Mix-and-Matchers        Tolerant Surfers   Youthful Digilovers




       DM addressed         DM non-addressed          Social Media
                                                                                                    21!
Trust in advertising: catalogues vs Internet
% 60



  45



  30



  15



   0
       Slow Bons Vivants     Busy Mix-and-Matchers   Tolerant Surfers   Youthful Digilovers




       Catalogue           Internet
                                                                                              22!
Supporting Purchase Decision: direct mail
  vs social media
% 40



  30



  20



  10



   0
         Slow Bons Vivants       Busy Mix-and-Matchers       Tolerant Surfers   Youthful Digilovers




       DM addressed          DM non-addressed       Social Media
                                                                                                      23!
“Reading from paper enables me
to concentrate without distraction;
 I can put it to one side and then
      pick it up again later...”




                                      24
Print media in European consumers’ lives


- Print advertising continues to play an important role
- Lifestyle and living situation influence choice of and attitude
 towards media
- Almost seven out of ten consumers find advertising in newspapers,
 magazines and catalogues most trustworthy and useful
- Almost nine out of ten consumers have more trust in advertising
 in catalogues than on Internet
- Twelve percent trust catalogues and the Internet equally



                                                                     25!
Print media in European consumers’ lives


- Almost seven out of ten consumers find advertising in magazines
 the most important medium to support purchase decisions

- Almost nine out of ten consumers believe addressed and non-
 addressed DM supports their purchase decisions more than
 social media

- Advertising on TV does not score high for Trust, Useful and
 Support Purchase Decision which runs in contradiction to
 extensive use in Europe (TV probably serves as a background
 medium to many consumers)


                                                                   26!
Research Key Facts
              Research conducted by            VTT

                   Commissioned by      Print Power Europe

        Fieldwork (web questionnaire)   April - August 2012

                           Countries            13

                          Sample size          747

                                            men: 57%
                             Gender
                                           women: 43%
                                             <35: 20%
                                            35-44: 30%
                                 Age
                                            45-54: 26%
                                             >55: 23%

                                        with children: 48%
                               Family
                                         single HH: 13%

                           Education    Higher than average
                     Urban residence           74%
                                                               !
                                                              27
VTT

- VTT Technical Research Centre of Finland is the biggest multi-technological applied
 research organisation in Northern Europe

- From its wide knowledge base,VTT can combine different technologies, create
 new innovations and a substantial range of world class technologies and applied
 research services thus improving its clients' competitiveness and competence

- Through its international scientific and technology network,VTT can produce
 information, upgrade technology knowledge, create business intelligence and value
 added to its stakeholders

- VTT is a part of the Finnish innovation system under the domain of the Ministry of
 Employment and the Economy.VTT is a not-for-profit organisation

- VTT has a turnover of €278 million (31.12.2011), 2,818 staff and was established in
 1942 (www.vtt.fi)



                                                                                        28!
Print Power
- Print Power is a European initiative with the aim to promote print media
- Members of Print Power represent the entire value chain starting upstream
 with pulp and paper manufacturers, to paper merchants, printers, print
 equipment makers, envelope manufacturers, newspaper and magazine publishers
 and postal operators downstream

- Print Power’s key messages, in 13 countries, are about Sustainability and
 Effectiveness of print media

- The Sustainability campaign, under the name of Two Sides addresses consumers
 and aims to dispel misconceptions about the environmental impact of paper
 and print

- The Print Power Effectiveness campaign promotes the use of advertising in
 newspapers and magazines, direct mail, customer magazines, door drops
 and catalogues

- Print Power’s European office is based in Brussels (www.printpower.eu)
                                                                                 29!
“Print allows me to relax.
Electronic means rush and work.”




                                   30

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Consumer attitudes towards advertising in media in Europe

  • 1. Consumer attitudes towards advertising in media in Europe Brussels, March 2013 !
  • 2. Aim of Survey To evaluate the role of printed media in consumers’ everyday lives as well as their attitudes towards advertising in different channels Media covered Magazine DM addressed Newspaper DM non-addressed TV Catalogue Radio Social Media Internet ! 2
  • 3. Four consumer segments Slow Bons Vivants - print users, digital media are associated with hectic working life, print ads are very trustworthy and useful Busy Mix-and-Matchers - easily shift between digital and print media, appreciate print media, trust the advertising in newspapers and magazines Tolerant Surfers - more digital media users, positive attitude towards print media, do not trust advertising on the Internet and in social media as much as printed ads Youthful Digilovers - digital users, see no benefits in the use of print media, put more trust in ads in magazines and newspapers than the ones on the Internet and TV 3!
  • 4. “I only use digital media for targeted search. I prefer magazines and newspapers for leisure reading and find them also easier on the eyes.” 4
  • 5. Slow Bons Vivants - Higher proportion of older people than in other segments - Printed media most important channel - Advertising in print media is judged as useful - Advertising in print media is used to support purchasing decisions 5!
  • 6. Busy Mix-and-Matchers - Largest and wealthiest consumer segment - Larger family size with more children (<18y) - Very attached to print media - Digital media is part of their everyday life - Advertising in various channels is judged useful, with print media on top - Magazines and Internet first sources of information supporting purchasing decisions 6!
  • 7. Tolerant Surfers - Younger people, less money to spend - Like being able to choose from a variety of media - More positive attitude towards digital media - Find advertising in a variety of media useful, with magazines and newspapers on top - Although advertising on Internet first source of information for purchase decisions, print media remain important 7!
  • 8. Youthful Digilovers - Younger people, mostly from the cities - Internet is dominant channel - Advertising on Internet is judged as most useful. Magazines, newspapers and catalogues are more useful than social media - Print media is most trustworthy advertising channel 8!
  • 9. “As I use the computer a lot at work, I very much value free time without it. I like reading newspapers and printed magazines because they tend to have longer and more profound stories in them.” 9
  • 10. Proportions of the different consumer segments in Print Power countries 12% 23% 19% 46% Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers 10!
  • 11. Proportions of different age groups in consumer segments % 100 >55 45-54 90 35-44 15-34 80 70 60 50 40 30 20 10 0 Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers 11!
  • 12. Trust in advertising 63% 41% 25% 12!
  • 13. “I want to have my printed newspaper full stop!” “I’m basically a paper person ... it touches many senses the best.” 13
  • 14. Print media are most trusted advertising media % 80 60 40 20 0 Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers Magazine Newspaper TV Social Media Internet 14!
  • 15. Advertising in print media most trusted % 80 70 60 50 40 30 20 10 0 Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers 15!
  • 16. Slow Bons Vivants and their trust in advertising % 80 70 60 50 40 30 20 10 0 16!
  • 17. Busy Mix-and-Matchers and their trust in advertising % 80 70 60 50 40 30 20 10 0 17!
  • 18. Tolerant Surfers and their trust in advertising % 80 70 60 50 40 30 20 10 0 18!
  • 19. Youthful Digilovers and their trust in advertising % 80 70 60 50 40 30 20 10 0 19!
  • 20. “I use my iPad and smartphone pretty much but at the same time I purchase good magazines every now and then.” 20
  • 21. Trust in advertising: direct mail vs social media % 40 30 20 10 0 Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers DM addressed DM non-addressed Social Media 21!
  • 22. Trust in advertising: catalogues vs Internet % 60 45 30 15 0 Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers Catalogue Internet 22!
  • 23. Supporting Purchase Decision: direct mail vs social media % 40 30 20 10 0 Slow Bons Vivants Busy Mix-and-Matchers Tolerant Surfers Youthful Digilovers DM addressed DM non-addressed Social Media 23!
  • 24. “Reading from paper enables me to concentrate without distraction; I can put it to one side and then pick it up again later...” 24
  • 25. Print media in European consumers’ lives - Print advertising continues to play an important role - Lifestyle and living situation influence choice of and attitude towards media - Almost seven out of ten consumers find advertising in newspapers, magazines and catalogues most trustworthy and useful - Almost nine out of ten consumers have more trust in advertising in catalogues than on Internet - Twelve percent trust catalogues and the Internet equally 25!
  • 26. Print media in European consumers’ lives - Almost seven out of ten consumers find advertising in magazines the most important medium to support purchase decisions - Almost nine out of ten consumers believe addressed and non- addressed DM supports their purchase decisions more than social media - Advertising on TV does not score high for Trust, Useful and Support Purchase Decision which runs in contradiction to extensive use in Europe (TV probably serves as a background medium to many consumers) 26!
  • 27. Research Key Facts Research conducted by VTT Commissioned by Print Power Europe Fieldwork (web questionnaire) April - August 2012 Countries 13 Sample size 747 men: 57% Gender women: 43% <35: 20% 35-44: 30% Age 45-54: 26% >55: 23% with children: 48% Family single HH: 13% Education Higher than average Urban residence 74% ! 27
  • 28. VTT - VTT Technical Research Centre of Finland is the biggest multi-technological applied research organisation in Northern Europe - From its wide knowledge base,VTT can combine different technologies, create new innovations and a substantial range of world class technologies and applied research services thus improving its clients' competitiveness and competence - Through its international scientific and technology network,VTT can produce information, upgrade technology knowledge, create business intelligence and value added to its stakeholders - VTT is a part of the Finnish innovation system under the domain of the Ministry of Employment and the Economy.VTT is a not-for-profit organisation - VTT has a turnover of €278 million (31.12.2011), 2,818 staff and was established in 1942 (www.vtt.fi) 28!
  • 29. Print Power - Print Power is a European initiative with the aim to promote print media - Members of Print Power represent the entire value chain starting upstream with pulp and paper manufacturers, to paper merchants, printers, print equipment makers, envelope manufacturers, newspaper and magazine publishers and postal operators downstream - Print Power’s key messages, in 13 countries, are about Sustainability and Effectiveness of print media - The Sustainability campaign, under the name of Two Sides addresses consumers and aims to dispel misconceptions about the environmental impact of paper and print - The Print Power Effectiveness campaign promotes the use of advertising in newspapers and magazines, direct mail, customer magazines, door drops and catalogues - Print Power’s European office is based in Brussels (www.printpower.eu) 29!
  • 30. “Print allows me to relax. Electronic means rush and work.” 30