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A Communication Portal
for the Inclusive Urban Renewal Initiatives

Niramon Kulsrisombat – Director, Urban Design and Development Center
Weerawat Ratanawaraha – Business Development Director, Haak Connection Co.,Ltd.

4th Asia NGO Innovation Summit (ANIS 2013)
10th October 2013
UddC: The Urban Change Agent
• Established since 2012
• Goal

Driving & forming sustainable
urban renewal outcomes

• Functions

1. Deliberative platforms
2. Think & Do tank
3. Communication portal

Citizen
Member
(Expert)

Academic
Institutes

UddC
Gov’t

Private
NGO

1/18

UddC organizational concept
UddC: Urban Renewal Prototypes
The Kadeejeen-Klongsan
Neighborhood

The Rachadamnoen District

Historical
Neighborhood
Historical
Neighborhood
Riverfront
District
The Old Bangkok Fish Market

2/18

Transit-Oriented
Development
The Rama 9 Interchange Station
The Renewal of Kadeejeen-Klongsan
Neighborhood
BKK Historic
District
Grand Palace
Flower
Market

121 cultural heritages in 2 sq.km.

3/18

KadeejeenKlongsan
The Renewal of Kadeejeen-Klongsan
Neighborhood

Multi-cultural heritage of 3 religions

4/18
The Renewal of Kadeejeen-Klongsan
Neighborhood

Multi-cultural heritage of 3 religions

5/18
The Renewal of Kadeejeen-Klongsan
Neighborhood
Physical decay / lack of investment
from public and private sectors /
Changing community structure

6/18
Deliberative design process

7/18
Experimentation of social innovation
Fundraising program

8/18
Experimentation of social innovation
Art as a tool of citizen participation

9/18
Experimentation of social innovation

The Award of Excellence in the 2013
Unesco Asia-Pacific Heritage Awards
for Cultural Heritage Conservation
-Technical achievement
- Outstanding social impact

10/18
Create an active citizen network
Traditional communication tools:
• Meetings/newsletters/community radio
• Tremendous efforts, intensive resources,
time consuming
Effective
communication
portal ?

11/18
Current communications tools and methods
are limited. Need innovations

21%

79%

No communication
tool

Has some kind of
communication tools
but not effective

Others 7%
Radio
16%
SMS
8% Online
36%
12/18

Newsletter
65%
A Neighborhood Survey
18 Millions Thai use Facebook
Each has 230 friends
Less than 1% are neighbors
Say it’s crucial to
have some kind of
geography-based
community on-line
tool

Would like to
know their
neighbors better

47%

Talk to their
neighbors less
than once a
week

Don’t know how
to contact their
neighbors

Feel safer when
they know their
neighbors

13/18
Haak Square

We have developed community-based, hyper-local social
network for neighborhood.

14/18
Benefits for Community Members and Leaders

More than 30 current online features to help community save time,
money, and headache. And many more features to come....

Share

Connect
•
•
•
•

Social Networking
Community SMS
Email Blast
Members/Unit Directory

•
•
•
•

Protect

News Feed
Local & Community News
Neighbors Invite
Community E-Newsletter

Support

Collaborate
•
•
•
•
15/18

Fix-My-Community
Project Dashboard
Task Management
Document Center

• Community Alerts
• Community Dashboard
• Private Functions for
Leaders & Members

•
•
•
•

24/7 Technical Support
Training and Set Up
Content Management
Community Deployment
Deployment

Kadeejeen-Klongsan Neighborhood is using Haak Square
as a social platform to empower people to take action
on physical and local issues.

16/18
Work-In-Progress

A social network for the disadvantaged groups e.g.
motorcycle taxi
Problems
Limited knowledge
about basic rights
and laws that have
significant
implications for their
social and economic
livelihoods.

Network Impact
400,000 Nationwide

• 200,000 People in BKK
and Central Areas
• 200,000 People in Upcountry Areas

17/18

Needs
A content based
knowledge and
communication
platform specifically
designed for
informal sector.

A Collaborative and
Social Networking
Platform for Informal
Sectors:
• Legal Clinics
• Group-based Fund
• Social Issues
City innovations

Serving social goods require innovative ideas not only in
terms of products, but also processes, business models,
and institutions. And of course, a new mind-set is key.

Haak Square

Community

• Design the platform
• Develop the platform
• Enhance the platform
• Support the platform

• Own the content
• Develop the content
• Manage the content
• Sustain the content

Building an eco-system takes time but it’s worth it!
18/18
Get in touch with us at :

www.uddc.net

www.haaksquare.com

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Urban Renewal Communication Portal

  • 1. A Communication Portal for the Inclusive Urban Renewal Initiatives Niramon Kulsrisombat – Director, Urban Design and Development Center Weerawat Ratanawaraha – Business Development Director, Haak Connection Co.,Ltd. 4th Asia NGO Innovation Summit (ANIS 2013) 10th October 2013
  • 2. UddC: The Urban Change Agent • Established since 2012 • Goal Driving & forming sustainable urban renewal outcomes • Functions 1. Deliberative platforms 2. Think & Do tank 3. Communication portal Citizen Member (Expert) Academic Institutes UddC Gov’t Private NGO 1/18 UddC organizational concept
  • 3. UddC: Urban Renewal Prototypes The Kadeejeen-Klongsan Neighborhood The Rachadamnoen District Historical Neighborhood Historical Neighborhood Riverfront District The Old Bangkok Fish Market 2/18 Transit-Oriented Development The Rama 9 Interchange Station
  • 4. The Renewal of Kadeejeen-Klongsan Neighborhood BKK Historic District Grand Palace Flower Market 121 cultural heritages in 2 sq.km. 3/18 KadeejeenKlongsan
  • 5. The Renewal of Kadeejeen-Klongsan Neighborhood Multi-cultural heritage of 3 religions 4/18
  • 6. The Renewal of Kadeejeen-Klongsan Neighborhood Multi-cultural heritage of 3 religions 5/18
  • 7. The Renewal of Kadeejeen-Klongsan Neighborhood Physical decay / lack of investment from public and private sectors / Changing community structure 6/18
  • 9. Experimentation of social innovation Fundraising program 8/18
  • 10. Experimentation of social innovation Art as a tool of citizen participation 9/18
  • 11. Experimentation of social innovation The Award of Excellence in the 2013 Unesco Asia-Pacific Heritage Awards for Cultural Heritage Conservation -Technical achievement - Outstanding social impact 10/18
  • 12. Create an active citizen network Traditional communication tools: • Meetings/newsletters/community radio • Tremendous efforts, intensive resources, time consuming Effective communication portal ? 11/18
  • 13. Current communications tools and methods are limited. Need innovations 21% 79% No communication tool Has some kind of communication tools but not effective Others 7% Radio 16% SMS 8% Online 36% 12/18 Newsletter 65%
  • 14. A Neighborhood Survey 18 Millions Thai use Facebook Each has 230 friends Less than 1% are neighbors Say it’s crucial to have some kind of geography-based community on-line tool Would like to know their neighbors better 47% Talk to their neighbors less than once a week Don’t know how to contact their neighbors Feel safer when they know their neighbors 13/18
  • 15. Haak Square We have developed community-based, hyper-local social network for neighborhood. 14/18
  • 16. Benefits for Community Members and Leaders More than 30 current online features to help community save time, money, and headache. And many more features to come.... Share Connect • • • • Social Networking Community SMS Email Blast Members/Unit Directory • • • • Protect News Feed Local & Community News Neighbors Invite Community E-Newsletter Support Collaborate • • • • 15/18 Fix-My-Community Project Dashboard Task Management Document Center • Community Alerts • Community Dashboard • Private Functions for Leaders & Members • • • • 24/7 Technical Support Training and Set Up Content Management Community Deployment
  • 17. Deployment Kadeejeen-Klongsan Neighborhood is using Haak Square as a social platform to empower people to take action on physical and local issues. 16/18
  • 18. Work-In-Progress A social network for the disadvantaged groups e.g. motorcycle taxi Problems Limited knowledge about basic rights and laws that have significant implications for their social and economic livelihoods. Network Impact 400,000 Nationwide • 200,000 People in BKK and Central Areas • 200,000 People in Upcountry Areas 17/18 Needs A content based knowledge and communication platform specifically designed for informal sector. A Collaborative and Social Networking Platform for Informal Sectors: • Legal Clinics • Group-based Fund • Social Issues
  • 19. City innovations Serving social goods require innovative ideas not only in terms of products, but also processes, business models, and institutions. And of course, a new mind-set is key. Haak Square Community • Design the platform • Develop the platform • Enhance the platform • Support the platform • Own the content • Develop the content • Manage the content • Sustain the content Building an eco-system takes time but it’s worth it! 18/18
  • 20. Get in touch with us at : www.uddc.net www.haaksquare.com