1. 1
UNDERSTANDING VIETNAM’S CONDOM MARKET:
KEY FINDINGS FROM AN OUTLET SURVEY
VIETNAM REPORT 2011
USAID Social Marketing for HIV Prevention
Project
2. 2
TABLE OF CONTENTS
RESEARCH TEAM 3
ACKNOWLEDGEMENTS 4
BACKGROUND 5
STUDY OBJECTIVES 6
METHODOLOGY 6
KEY FINDINGS 9
CONCLUSIONS 14
3. 3
RESEARCH TEAM
Study design, field supervision, data analysis and report writing
Duong Le Quyen
Gary Mundy
Pham Duc Tung
Yasmin Madan
Vu Ngoc Khanh
Josselyn Neukom
Field data collection
Nielsen Vietnam
4. 4
ACKNOWLEDGMENTS
The research represented in this report was support by President’s Emergency Plan for
HIV/AIDS Relief (PEPFAR) through United States Agency for International
Development (USAID) Contract GHH-I-00-07-00062-00 for the “USAID Social Marketing
for HIV Prevention Project,” implemented by Population Services International (PSI.)
Fieldwork was conducted by Nielsen Vietnam. The PSI/Vietnam program and research
team, together with Gary Mundy, PSI Senior Regional Researcher based in Hanoi,
finalized the data analysis and conclusions described in this report.
We would like to acknowledge our partners from the Provincial Health Department
(PHD) in Hai Phong and Provincial AIDS Centers (PAC) in Hanoi, Quang Ninh, Nghe
An, Ho Chi Minh City, Can Tho and An Giang for their support and assistance related to
implementing the survey and organizing provincial-level discussions regarding survey
findings. We would also like to acknowledge the outlets that participated in this study
for their time and willingness to openly provide information presented in this report.
We are grateful to the Vietnam Administration for AIDS Control (VAAC)/Ministry of
Health and USAID/Vietnam for co-chairing a June 2011 meeting during which
preliminary study findings were discussed with representatives from the Ministry of
Health, UN agencies and implementing organizations. Input from the VAAC, USAID
and other stakeholders contributed to the development of this report.
Josselyn Neukom
Country Representative
PSI Vietnam
5. 5
BACKGROUND
The majority of commercial sex acts in Vietnam take place in hotels and guesthouses
(Nha Nghi). Data from the IBBS 2009 and a PSI survey of male clients of female sex
workers conducted in 2010 both highlight that, whilst men meet women for commercial
sex in a variety of locations, the majority of commercial sex takes place in hotels and
guesthouses. Figure 1 compares the locations where men meet female sex workers
with the locations where sexual acts actually take place, showing the disparity between
the two.
Figure 1: Top five locations where male clients reported accessing sex workers,
compared with locations where male clients report engaging in sexual acts with
sex workers
A key aim of the “USAID Social Marketing for HIV Prevention Project” is to increase
convenient access to male condoms among most-at-risk-populations (MARP) through
targeted distribution and promotion of Number One male condoms to non-traditional
outlet (NTOs) in “hot spot” areas1
. Number One male condoms are priced to ensure
affordability among male clients and MARP. The overall goals of the USAID Social
Marketing for HIV Prevention Project are to:
1. Reduce HIV transmission risk by promoting commodities and safer behavior among
MARP, including sex workers and their clients, men who have sex with men (MSM),
and injecting drug users (IDUs).
2. Increase demand for HIV counseling and testing among MARP and strengthen
linkages between HIV prevention, care and treatment services.
1
NTOs covered through PSI’s distribution network in Vietnam include hotels and guesthouses (Nha
Nghi), massage parlors, karaoke bars, cafes, tea stalls, cigarette sellers, small grocery stalls.
38.5
23.3
16.1 15.4 14.1
86.1
2.7
7.7
12.8
2.9
0
10
20
30
40
50
60
70
80
90
100
Hotel/guest house Street/park/public
area
Massage parlor Brothel Karaoke bar
%ofmen
% of men report accessing sex workers at each
location type
% of men who had sex with sex workers at each
locations
6. 6
3. Strengthen the local environment to sustain HIV prevention commodity security and
risk reduction by engaging with and building the capacity of key stakeholders
including the Government of Vietnam, the private sector and civil society.
Prior to this survey, little information was available regarding current condom availability
at NTOs or wholesale and consumer pricing levels. That which was available suggested
strongly that condom availability in hotels and guesthouses was relatively low.
MIS data collected by PSI from 2,147 hotels and guest houses across the seven project
provinces in 2007, prior to the beginning of the USAID Social Marketing for HIV
Prevention Project, showed that only one-third (34 percent) of hotels/guesthouses had
male condoms available. Mapping conducted by DGI in 2009 among 4,095 hotels and
guesthouses across the same seven provinces found that 62 percent of these had male
condoms available.
The purpose of this study was to generate an evidence base to inform condom
distribution and promotion strategies in Vietnam with a view toward making the most
efficient use of scarce public resources by reducing the distribution of fully-subsidized
(“free”) condoms and increasing commercial condom brand availability in NTOs.
Pending resource availability, the project will conduct a follow-on survey after 12-18
months to assess progress toward these objectives.
STUDY OBJECTIVES
The key objectives of this study were to:
i) Determine condom availability by brand and by outlet type in high risk areas
ii) Determine condom prices:
–Wholesale price (paid by outlet to supply source) and
–Retail price (charged by outlet to customers)
iii) Identify supply sources for all brands available in outlets
METHODOLOGY
Fieldwork was conducted between November 18th and December 13th, 2010. NTOs
included in the study were almost entirely hotels and guesthouses. A small number of
cafes, karaoke bars and massage parlors – mostly in Hanoi – were also sampled, but
throughout this report, when the term NTO is used it refers exclusively to hotels and
guesthouses unless otherwise stated.
The NTO sampling frame consisted of 3,876 hotels and guesthouses, mapped in
districts with a high density of NTOs across the seven PEPFAR priority provinces where
PSI is implementing its condom social marketing program. In each province, a random
sample of NTOs was drawn (Table 1).
7. 7
Table 1: NTO sampling frame and sample drawn
Province
Number of
hotels and
guesthouses
(NTOs) in the
sampling frame
Sample
drawn
Hanoi 1,097 280
Hai Phong 404 138
Quang Ninh 260 82
Nghe An 227 97
HCMC 1,278 308
An Giang 298 100
Can Tho 294 100
Total 3,876 1,105
The sample size for each province was calculated to allow for a minimum precision in
estimates of +/- 10%. Initially, 1,372 NTOs were sampled. Of these, 187 were either
identified as duplicates (i.e. the same venue recorded twice under different names) or
could not be located. Out of the remaining 1,185 outlets contacted to participate in the
survey, 80 (7 percent) chose not to participate. A resulting 1,105 NTOs participated in
the survey, representing an estimated 29 percent of the total number of NTOs mapped
in the seven provinces (Table 2).
Table 2: Sampling process and refusal rates for NTOs
8. 8
Sample of pharmacies
In addition to NTOs, a sample of pharmacies in “hotspot” areas was drawn to better
understand the commercial condom market in traditional outlets within areas near
sampled NTOs. Pharmacies within a 100-meter radius of NTOs were randomly
sampled, with up to a maximum of 54 pharmacies in each sample province. In three of
the seven provinces, there were less than 54 pharmacies within a 100-meter radius. In
these cases, all pharmacies were sampled (Table 3).
Table 3: Sampling distribution of pharmacies
Province Pharmacies within 100m radius
Hanoi 54
Hai Phong 21
Quang Ninh 34
Nghe An 16
Can Tho 54
An Giang 54
HCMC 54
Total 287
A standard audit sheet was used across NTOs and pharmacies. Outlet operators were
asked to produce condom packets to verify availability.
9. 9
KEY FINDINGS
Condom availability and brand choice in NTOs
88 percent of NTOs surveyed had at least one brand of condom available at the venue
on the day of interview (Figure 2). There is some variation in availability across
provinces, ranging from 60 percent in Nghe An, to 99 percent in Quang Ninh.
The three most commonly cited reasons for not stocking condoms were:
• Customers rarely or never ask about condoms 68%
• Concern about reaction of police and/or government
authorities 20.6%
• Purchase condoms from nearby shops 11.6%
None of the hotels and guesthouses that lacked condoms reported that high costs were
a reason for not stocking condoms at that time.
Number One brand condoms were present in 52 percent of NTOs sampled, and were
the only brand available in 37 percent of NTOs. Of those NTOs not stocking No.1
condoms, 4.5 percent reported the price of No.1 condoms (‘too expensive’) as the
reason, and 8.4 percent reported a preference for cheaper or free condoms.
Figure 2: Condom availability in NTOs by province
88%
94%
89%
95%
87% 88%
99%
60%
52%
28%
60%
46% 49%
67%
60%
45%
37%
43%
32%
42%
20%
49%
34%33%
0%
50%
100%
Hanoi Hai Phong Quang Ninh Nghe An HCMC An Giang Can Tho 7 provinces
All hotels &
guesthouses
Availability of any male condom brands Availability of Number One condom Have only Number One condom
10. 10
The vast majority of NTOs where condoms were available (78 percent) stocked only
one brand of condom (Figure 3). 17 percent had two condom brands available, and only
5 percent stocked 3 or more brands. There were no substantial differences in choice of
condoms available across sampled provinces.
Figure 3: Brand diversity at NTOs, by province
Just over 10 percent (11.7 percent) of all NTOs sampled or 13.7 percent of NTOs
stocking any condoms had at least one commercial (non-subsidized) brand in stock.2
.
Wholesale price and the mix of fully subsidized, partially subsidized
and non-subsidized condoms in NTOs
Among NTOs that had condoms in stock, 17 percent stocked fully subsidized (“free”)
condom brands, 83.7 percent stocked partially subsidized (social marketing) brands and
13.7 percent stocked brands that receive no public subsidy (commercial brands.)
15 percent of NTOs that had condoms available stocked brands that they had received
for free (i.e. they paid no wholesale price, regardless of whether or not these were fully-
subsidized brands), with 11 percent of NTOs stocking only condoms that they received
for free. Only a small minority (4 percent) stocked both condoms that they had
purchased and condoms that they had received for free (Figure 4). Overall, this shows
that 11 percent of NTOs rely exclusively on donated condoms, and that most NTOs pay
for condoms.
There are some notable variations across provinces, with a far higher proportion of
NTOs in An Giang, Nghe An and Can Tho only stocking condoms which they had
2
Fully subsidized brands include VIP and Protector Plus. Partially subsidized brands include No.1, OK,
Happy and Hello.
81%
75%
80% 79% 77% 78%
72%
78%
17%
19%
16% 16%
16% 19% 17%
16%
5% 6%
2%
4% 3%
7%
3% 4%
0% 2% 0%1% 1% 0% 4% 1%
0%
50%
100%
Hanoi Hai Phong Quang Ninh Nghe An HCMC An Giang Can Tho 7 provinces
Hotels and
guesthouses
where male
condoms were
available
Have only one condom brand Have 2 condom brands
Have 3 condom brands Have 4-5 condom brands
11. 11
received for free, compared with other provinces (47 percent, 27 percent and 23 percent
respectively).
Figure 4: Proportion of venues stocking condoms that they had received for free,
and condoms that they had purchased, by province
A substantial number of NTOs reported having purchased fully-subsidized condoms
such as VIP and Protector Plus. For example, 40 percent of NTOs stocking Protector
Plus condoms, and 27 percent of NTOs stocking VIP condoms reported having paid for
these condoms (Table 4).
Table 4: Proportion of hotels/guesthouses paying for condoms that are
distributed as ‘free’ condoms, among outlets where those brands available
Hano
i
Hai
Phong
Quang
Ninh
Nghe
An
HCM
C
An
Giang
Can
Tho
All
Province
s
VIP * 50% 67% 24% 21% 26% 38% 27%
Protector
Plus 100% 50% 50% 50% 56% 17% 33% 40%
* Brand not available
78 percent of venues that stock condoms reported having purchased them at or below a
unit cost of 500 VND, the recommended wholesale price for a single, partially-
subsidized (social marketing) Number One male condom. OK condoms, the second
most commonly stocked condom in NTOs had an average wholesale price of 617 VND.
11%
23%
47%
8%
27%
4%7%
2%
67%
85%
45%
88%
57%
88%
91%98%
4%8% 10%7%
2%0% 5%
16%
0%
50%
100%
Hanoi Hai Phong Quang Ninh Nghe An HCMC An Giang Can Tho 7 provinces
Hotels and
guesthouses
where male
condoms are
available
Received free only Only bought Received free and bought
12. 12
The most commonly stocked commercial brand condoms available in NTOs (Durex,
Romax, Beautiful Dream) were sold to NTOs at a wholesale price of between 761 VND
(Beautiful Dream) and 7,028 VND (Durex) per condom (Table 5).
Table 5: Average wholesale price of the most common condom brands in NTOs
Condom supply Brand
Mean wholesale
price (VND)
Condoms receiving partial
subsidy through support of
social marketing organizations
No.1 Condoms 507
OK condoms 617
Non-subsidized, commercial
brand condoms
Durex 7,028
Romax 989
Beautiful Dream 761
In the overwhelming majority of NTOs (86 percent) customers are not being charged a
distinct price for condoms, with costs presumably being incorporated into the customer
room rental charge. Outside of Ho Chi Minh City – where 35 percent of NTOs reported
charging customers for condoms – this figure is even smaller. In the northern provinces
(Hanoi, Hai Phong, Quang Ninh) less than 3 percent of NTOs report charging
customers a distinct price for condoms (Figure 5).
Figure 5: Retail price for condoms in NTOs
98% 98% 97% 97%
65%
91% 88%
86%
1% 3% 1% 2%
32%
7% 11% 13%
0% 0% 1% 2% 4% 2% 1% 2%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Do both
Always charged room
customers a distinct price
for condoms, in addition to
room rental costs
Never charged room
customers a distinct price
for condoms, in addition to
room rental costs
13. 13
Condom availability and brand choice in pharmacies
Condom availability in pharmacies near NTOs is very high, with almost 100 percent of
pharmacies sampled stocking at least one brand of condom (100 percent in the
southern provinces of HCMC, Can Tho, An Giang and Nghe An; 96 percent in Hanoi,
Hai Phong and Quang Ninh).
Much greater condom brand choice is found in pharmacies compared with NTOs.
Among pharmacies where condoms are available, 43.5 percent stocked at least five
condom brands, with a further 28 percent stocking 3-4 brands (Figure 6). There is
some variation across sample provinces: 72 percent of pharmacies sampled in Hanoi
stocked at least 5 condom brands, compared with only 10 percent in An Giang. Figure 6
also displays data from a 2010 retail survey of condom availability in pharmacies
conducted by IMS Vietnam. This shows a very similar picture of condom availability in
pharmacies to that found in the NTO survey.
Figure 6: Condom choice in sampled pharmacies
Table 6 shows the three most common brands stocked in pharmacies and the a
verage wholesale price for each.
Table 6: Mean wholesale price for the three most common brands stocked in
pharmacies
Brand Mean wholesale price (VND)
% of pharmacies stocking brand
Durex 5,850 19.7%
OK condoms 622 16.8%
Sure 1,728 5.6%
14. 14
CONCLUSIONS
1. Fully subsidized (“free”) condoms are being distributed and, in some cases,
sold to hotels and guesthouses
17 per cent of NTOs with condoms in stock carried fully subsidized condom brands
such as VIP and Protector Plus. A substantial proportion of NTOs stocking fully
subsidized (“free”) condoms reported paying a wholesale price for these brands.
2. Condom availability in outlets where commercial sex takes place is reasonably
high, an achievement that the USAID Social Marketing for HIV Prevention Project
appears to have contributed to substantially
Close to 9 out of every 10 NTOs sampled had any condom available—a significant
increase compared to 2007 (pre-project implementation) MIS data, which found only 34
percent of hotels/guesthouses sampled stocking condoms. While overall coverage is
high, this figure varies by region, with a high of 13 percent and a low of 1 percent of
outlets where commercial sex takes place not stocking condoms at the time of the
survey.
Number One condoms were available in slightly more than half of NTOs sampled, and
were the only brand available in 37 percent of NTOs sampled. Social marketing brands
are also among the lowest priced brands available at NTOs. The mean wholesale price
charged for the three most common commercial brands was 4500 VND, nine times
higher than the price of Number One condoms.
3. Condom choice in NTOs is limited, particularly with respect to commercial
brands
The average number of brands available in NTOs was 1.3, with partially or fully
subsidized (social marketing and “free” respectively) brands accounting for the majority
of this market. Only 11.7 percent of NTOs had one or more commercial brands
available.
4. Pharmacies typically have much greater condom choice, but pay significantly
higher prices for condoms than NTOs.
43 percent of pharmacies sampled had five or more condom brands available, with 68
percent having at least three available. The average wholesale price paid (by
pharmacies to the supplier) for the most commonly stocked condom at these outlets
(Durex) was 5,850 VND—more than ten times higher than the wholesale price of the
most commonly available condom brand available at NTOs.
15. 15
ANNEX: AUDIT SHEET
AUDIT SHEET
STUDY ON CONDOM COVERAGE
Part A - INFORMATION ON OUTLET (FROM Q1 TO Q7)
DO NOT ASK, FILL INFORMATION
Q1 Type of outlet [SA] Code Route
Guesthouse, hotel 1 Q2
Café 2 Q2
Karaoke bar 3 Q2
Massage parlor 4 Q2
Pharmacy 5 Q3
Q2 Outlet code (from PSI’s outlet list):
(R1) Outlet code
FROM Q3 TO Q7: INFORMATION ON PHARMACY (CODE 5 - Q1)
Q3 Outlet code of the nearby hotel/ guesthouse
(R1) Outlet code P
Q4 Pharmacy’s name: (WRITE IN VIETNAMESE AND IN CAPITAL)
____________________________________________________________
_______
____________________________________________________________
_______
Q5 Address: (house number, street/road, ward, district)
____________________________________________________________
_______
____________________________________________________________
_______
Q6 Landmark: (Identify a stable object/place that helps to find this pharmacy)
____________________________________________________________
_______
____________________________________________________________
16. 16
_______
Q7 Line phone number:
Write cell phone number in case line phone number is not available
(R1) Phone number
SEEK THE ELIGIBLE PEOPLE AND INVITE THEM TO PARTICIPATE IN THE STUDY
Q8 Show a pack of Number One condoms
My name is …………… I am working Nielsen and Number One
condom company. Now we are conducting a survey on condom
brands. We would like to ask you some questions within about 10
minutes. Your answers are very crucial information to improve our
current program. We promise you that your answers will be kept
confidentially inside the research team. Do you agree to answer my
questions? [SA]
Code Route
Yes 1 Q9
No 2 STOP
Q9 What do you do in the outlet? [SA] Code Route
Owner 1
Manager (but not owner) 2
Staff 3
Other (Specify): …..………………………………… 4
Q10 Show a pack of Number One condoms. Open the pack to show
that there are 3 condoms inside.
Now, do you provide your customer with Number One condom? [SA]
Code Route
Yes 1 Q11
No 2 Q12
Q11 Could you please show me Number One condom that you
provide your customers? [SA]
Code Route
Show Number One condom 1 Q14
Refuse to show any Number One condom 2 STOP
Q12 Why aren’t Number One condoms available in your outlet? [MA]
Suggestion: Ask “Anything else?” after each option,
Code Route
17. 17
Our customers never or rarely ask about this condoms 1 Q13
Concerns about the reaction from police or government authorities
when they know we sell condoms
2 Q13
The supplier runs out of stock 3 Q13
Could not contact with the sale representatives for more supply 4 Q13
No visit or irregular visit from the sale representatives 5 Q13
Number One condom is too expensive 6 Q13
Prefer cheaper condoms or free-of-charge condoms 7 Q13
I’ve never heard of Number One condoms 8 Q14
Other (Specify): ……………………………………………… 9 Q13
Q13 When was the latest time there were Number One condom
available in your outlets? [SA]
Code Route
I have never stocked this condom in the outlet 1
Within 24 hours 2
2- 7 days ago 3
2 – 4 weeks ago 4
More than one month ago 5
Q14 Write both brand name and product name you see correctly in capital in the list.
For hotel, guesthouse, café, karaoke bar, massage parlor
Could you please show me all the other condom brands available right now at your
outlet?
Pharmacy
Could you please show me 5 other best-selling condom brands available right now and
at your outlet?
Note: Circle “98” if “There are no other condom brands” or circle “99” if “Refuse to
show other condom brands”
Suggestion: "Anything else?" after showing each condom brand
(R1)Write condom brands
___________________________________________________________
_______
___________________________________________________________
_______
___________________________________________________________
_______
___________________________________________________________
_______
___________________________________________________________
_______
___________________________________________________________
19. 19
OPTION
- If show any condom brand in Q10 & Q14, ask Part B
- If show no condom brand in Q10 & Q14, ask Q15 & Q16
Q15 Why aren’t condoms available in your outlet at the moment?
[MA]
Suggestion "Anything else?" after each option
Code Route
Our customers never or rarely ask about condoms 1
Concerns about the reaction from police or government authorities
when they know we sell condoms
2
The supplier runs out of stock 3
Could not contact with the sale representatives for more supply 4
Condoms are too expensive 5
No visit or irregular visit from the sale representatives 6
Get from the nearby shops (eg. supermarket, pharmacy, etc.) if room
customers ask
7
Other (Specify):
………………………………………………..…………….
8
Q16 When was the latest time there were condom available in your
outlets? [SA]
Code Route
I have never stocked condoms in the outlet 1
Within 24 hours 2
2- 7 days ago 3
2 – 4 weeks ago 4
More than one month ago 5
STOP AFTER Q16
20. 20
Q17 Now, I would like to ask you about this condom brand …………………., how much did you
last pay for one condom?
Note:
It is received free of charge: write "0000"
Don’t remember: write "8888"
Don’t know: write “9999”, specific reasons for each brand
_______________________________________
Name 1: Name 2: Name 3: Name 4: Name 5:
(R1)
Price of one condom (VND) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Q18 SHOWCARD
Where did you last buy/ get this condom brand? [SA]
(R1) From the company sales representative 1 1 1 1 1
(R2) From the pharmacies 2 2 2 2 2
(R3) From local authorities (e.g. staff from
health station, women union, etc.)
3 3 3 3 3
(R4) From people who work for HIV prevention
program (e.g. outreach workers, peer
educators, program staff, etc.)
4 4 4 4 4
(R5)Other
(Specify)________________________
5 5 5 5 5
(R6) Don’t know (DON”T SHOW OR DON’T
READ THIS OPTION)
6 6 6 6 6
Q19 Are there any times that this condom brand was not available in your outlet in the last three
months? [SA]
(R1) Yes 1 1 1 1 1
(R2) No 2 2 2 2 2
Q20 ASK FOR CODE 1 – Q19
Why isn’t this condom brand always available in your outlet in the last three months? [MA]
PART B - INFORMATION ON CONDOM BRANDS
FILL ALL THE AVAILABLE CONDOM BRANDS IN Q10 & Q14 IN EACH CELL, ONE CELL
FOR CONDOM BRAND
START WITH NUMBER ONE CONDOM IF THIS CONDOM BRAND IS AVAILABLE IN THE
OUTLET
THEN, SHOW EACH CONDOM BRAND, ASK THE FOLLOWING QUESTIONS FOR EACH
CONDOM BRAND
FILL THE ANSWER IN THE COLUMN FOR THAT BRAND
ASK FOR EACH BRAND
21. 21
(R1) First knew about this condom brand
recently (less than 3 months)
1 1 1 1 1
(R2) Do not know how to contact the supplier
when I need more condom
2 2 2 2 2
(R3) The supply is not stable 3 3 3 3 3
(R4) This condom is expensive 4 4 4 4 4
(R5) No visit from sales representatives 5 5 5 5 5
(R6) Other
(Specify)________________________
6 6 6 6 6
(R7) Don’t know 7 7 7 7 7
Q21 In the last time you provided your customer with this condom brand, how much did you
charge the customer for one condom?
If it is given to customers free of charge, write "0000"
(R1) Price for one condom (VND) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Q22 In the last time you bought/got this condom brands, how many condoms are there in the
smallest pack? [SA]
(R1) ≤ 10 condoms 1 1 1 1 1
(R2) > 10 condoms 2 2 2 2 2
Q23 ASK FOR CODE 1 - Q22.
In the last time you provided your room customer with this condom brand, which unit of
condoms did you give to him/her? [SA]
(R1) Individual condoms 1 1 1 1 1
(R2) The whole smallest pack 2 2 2 2 2
END OF THE INTERVIEW, THANKS AND GIVE A GIFT TO THE RESPONDENT
Q24
CATEGORIZE AUDIT SHEETS: GL write after completion of the
interview
Code Route
COMPLETED 1
ONLY COMPULSORY PART 2
NONE 3
Q25 Operations Information
(R1) Group Leader, Field
(R2) Encoder
(R3) Interviewer ID
(R4) Interviewer Date
(R5) Interviewer Length
(R6) Batch control number